When I arrived, the receptionist told me that their wifi was not working, which seriously I conveniences me as I had been planning on doing work that required wifi while there. I had not been informed previously and was not offered any sort of discount. The facilities themselves were clean and good quality. Th temperature of the room was good and the AC was pretty quiet while providing some gentle white noise. However, late at night when I was trying to sleep, the TV in the room next door was so loud that it was shaking the wall and keeping me up. This was around 1am. I tried calling the front desk to ask what could be done about this and no one answered even after I tried several times. I knocked twice on the door of the next room to ask them to turn it down but no one answered. So I went down to the front desk in my pajamas. No one was at the desk so I rang the bell and someone appeared from the back. I explained to her the situation and asked if there was anything that could be done. She said nonchalantly, “Well, I guess I could check on them.” I told her I’d greatly appreciate that. About ten minutes later the noise seemed to decrease so I believe she did follow through and I was very appreciative. However, this whole situation made what I had expected to be a relaxing stay much less so.