Esterni

Recensioni per Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport

2.5 out of 5

Recensioni

5,2
Valutazione di 10 - Eccellente. 112 su 1000 recensioni" "
Valutazione di 8 - Buono. 182 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 182 su 1000 recensioni" "
Valutazione di 4 - Scarso. 213 su 1000 recensioni" "
Valutazione di 2 - Terribile. 311 su 1000 recensioni" "

5,4/10

Pulizia

6,6/10

Personale e servizio

5,4/10

Servizi

4,8/10

Condizioni e dotazioni della struttura

5,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Rachel

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel rooms smelled of smoke and homeless people loitering in the parking lot begging for rides etc. It was clear people were living in the hotel and were loud going room to room of people they knew. I travel for work and it was the only place around not booked. I had booked for 2 nights and the second night I pulled in to police cars everywhere. A gentleman smoking weed in his truck as he proudly told me what he was doing. The kicker was when I went up to my room (I had arrive late the first night and went straight to bed). I was on w oro call and look up to multiple cockroaches on the walls with the room all lit up. I caught this at like midnight so had to pack up everything and unpack before I left to go through every item to make sure I didn’t carry any out in my luggage. Had to travel 30 min away to find a hotel that was open and got very little sleep due to having to leave so late and then spend a few hours to find a new place. Staff was very kind and gave refund without any questions
Soggiorno di 2 notti ad aprile 2024

6/10 Soddisfacente

Jennifer

Viaggio di gruppo
It was perfectly adequate. The beds were clean and nice towels. But the bathroom was shabby.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Ashley

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is clearly not maintained or cleaned well, a bug ran across the bathroom floor. Other guests were very noisy throughout the night. Left first thing in the morning.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

michelle

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
Booked a stay for the weekend everything was fine until The second night a worker tried to come into our room in the middle of the night while we were sleeping.he managed to open the door but couldn’t because the door guard was there. Of course we were scared to open the door so we tried calling the front desk but the phone in the room did not work, so had to call from our cell phone. When we asked what happen the man that answered said it was him.he said that our reservation did not show up in the system and he was checking to see if the room was occupied ! Definitely sketchy, and a poor excuse I think he was up to something else. Be careful and stay some where else.
Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

Angela

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room had blood spots on the floor. Window was cracked open and falling apart. Bench in front of window was soaking wet, light over seating window area was all brown and water possibly coming in room from there, floor by bed and window seat was wet, mold around the window, window covered in condensation all over, carpet molding up the wall ripped away, tiles broke in bathroom, hair on the floor from previous guests.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Adriana

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family and I had a very badly experience in this hotel, carpet very dirty, the hotel smells smoke and marihuana, who ever has allergies stay away from this hotel.
Soggiorno di 3 notti ad aprile 2024

4/10 Scarso

Jane

Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
1st room was freezing could not adjust, I was given another room. The unit was noisy.The sheets were stain with black streaks ,the pillows were awful ,lumpy/ too large cases and smaller than regular size w/ lumps,the furniture was badly worn. The shower curtain rod was very loose and about to come off wall, no grab bars for safety, the toilet seat was loose. The breakfast was pretty good but often late not ready til 6:45 not good for early plane schedules. Need l go on ?not good. I
Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

Ktnjz

Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Stewart

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was very good. The room was a little small but wasn’t a problem. The check in staff was very helpful finding a good place to eat. All was good!
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Tabata

Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Jonathan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room was not the size we reserved. Apparently this location doesn’t have the larger rooms. So Expedia has false info. The floor hadn’t been vacuumed very well. The wardrobe was falling apart. But at $97 I suppose we get what we pay for.
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Johanna

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I didn't like the place . The room was dirty & always smelled like cigarettes . The room supposed to have microwave but it didn't . I would never stay in the hotel it was terrible.
Soggiorno di 4 notti a marzo 2024

2/10 Terribile

James

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Place was great, other than management
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Jodi

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We did not get the rooms we reserved. One of our rooms was not able to unlock with our key because the lock was broke and had to be unlocked by staff every time we wanted in. The dead bolt was broke. It smelled of weed and was very filthy. Doors down the hall were locked in, door knobs were broke on doors. We were supposed to stay 3 nights but left after the first night as we felt very unsafe and it was a filthy hotel.
Soggiorno di 3 notti a marzo 2024

2/10 Terribile

Ashay

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Locks brocken Thin comforters Someone had to let us in the room everytime.. No key.
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

Nathan W

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is the worst place I’ve ever been! I reserved a king studio suite and first night was told it wasn’t available. No hot water , tv WiFi didn’t work. I told the lady at the front desk about my room, she said talk to management tomorrow morning. I did , they said we will have your room ready this afternoon. They did , nothing worked in that room either . When I went to complain they said I had to talk to management and they weren’t there, we left ! Place stinks , Terrible service. Place has roaches and prostitutes ! Health Department of Florence Ky needs to shut this place down! Wyndham needs to visit and fire staff and remodel the entire facility!
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Doug

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room i recieved was not satisfactory in any way there were naked wires sticking out of the wall where a light fixture was missing. The toilet was empty of water there was a huge hole in the wall where the bathroom door had been slammed into it. Very poor condition. The front desk staff was very helpfull and apologetic and supplied me with a new room which was better. Breakfast was very minimal.
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

Katherine

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a febbraio 2024

2/10 Terribile

Nagaraju

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024

4/10 Scarso

Janette

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The standards at this place are low: worn and tired carpets and, wallpaper, decor. As I walked down the hallway to my room at 1:00 am (late flight), I could hear people partying loudly, children crying, doors opening and shutting. I felt unsafe. And the deadlock on my door didn't work. There was no remote in my room, and the WiFi didn't work.
Soggiorno di 1 notte a febbraio 2024

4/10 Scarso

Nathan

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Staff was friendly and helpful and were hard working decent people. Motel was plagued with rough types of characters A mouse came into the room. Very noisy at night with neighboring room occupants trying to drown out what seemed like suspicious sounding activities with the tv blaring. Constant door slamming.Looked like a one decent hotel now suffering.
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Tory

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was mold in the air conditioning unit and a big huge stain under the matress!! Almost like blood
Soggiorno di 2 notti a febbraio 2024

6/10 Soddisfacente

Dvalinn

Viaggio con la famiglia
Soggiorno di 1 notte a gennaio 2024
Risposta di Sarah Paige , il giorno 28 gen 2024
Thank you for continuing to stay with us and thank you for taking the time to leave us a review!

10/10 Eccellente

Dvalinn

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
A nice place to stay
Soggiorno di 1 notte a gennaio 2024
Risposta di Sarah Paige , il giorno 28 gen 2024
I am so glad to hear your stay was great! We hope to see you again in the future.

10/10 Eccellente

Derek

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Sarah Paige , il giorno 28 gen 2024
Thank you for your review. Please come back to see us soon!

2/10 Terribile

Ivone

Soggiorno di 3 notti a dicembre 2023
Risposta di Sarah Paige , il giorno 28 gen 2024
We appreciate you taking the time to share your feedback with us, although we regret that your experience fell short of expectations. We apologize for any inconvenience or dissatisfaction you may have encountered during your stay.If you have specific details about the issues you faced, we would appreciate the opportunity to address them directly and make amends. Your satisfaction is our top priority, and your insights are invaluable in helping us improve.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to better serve you in the future.

6/10 Soddisfacente

Donna, Aurora

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Didn't like that someone was running a vacuum cleaner at midnight and woke us up. Also lots of noise fro the room above us. I asked why they put us in a room on the 1st floor right near the lobby. The person didn't know why because there were rooms available on the upper floors.
Soggiorno di 1 notte a dicembre 2023
Risposta di Roseanna , il giorno 3 gen 2024
I sincerely apologize for the disruptions you encountered during your recent stay with us. It is disheartening to learn about the noise disturbances caused by a vacuum cleaner at midnight and the activities in the room above yours.I understand your concern about the room assignment, and I want to assure you that your feedback is taken seriously. We are currently investigating the issues you raised to ensure that such incidents are not repeated in the future.We appreciate your bringing this to our attention, and we want to make it right. Should you consider giving us another opportunity to host you, we will do our utmost to provide a more enjoyable and peaceful experience.Thank you for your understanding, and we look forward to the chance to regain your trust.

6/10 Soddisfacente

Amanda

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Damaged furniture, STRONG smoke smell, cigarette and other. So strong our clothes stank and when we returned home our luggage was rank. The breakfast our first morning (Saturday) was good- eggs, biscuits and gravy and then the standard cereal and waffle options. However the other mornings breakfast was horrible. They didn’t offer any eggs or hot items, only cereal as waffle mix. By the third day our key stopped working and we waited at the front desk for 15min before someone came to assist. They had no luggage carriers when we were leaving and no housekeeping. We stated we had 3 guests but were given two towels and they never would give us new or clean towels our whole stay. The positive was their tv was a Samsung smart tv which a lot of hotels don’t have. The room was pretty overall other than the damaged furniture. We travel often and won’t return to this hotel though we’ll give the chain another chance.
Soggiorno di 4 notti a dicembre 2023
Risposta di Sarah Paige , il giorno 11 gen 2024
We appreciate your feedback and apologize for the issues during your stay. We're addressing the smoke smell, damaged furniture, breakfast concerns, key access, and service lapses. Your comments are invaluable, and we're actively working to enhance our guest experience. We hope you give our chain another chance.

10/10 Eccellente

barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 1 notte a dicembre 2023
Risposta di Sarah Paige , il giorno 11 gen 2024
Thank you Barbara, For taking your time to review our property.We hope to see you again soon!

2/10 Terribile

Arianne

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Got immediate refund after looking at the room. They have bed bugs
Soggiorno di 2 notti a dicembre 2023
Risposta di Sarah Paige , il giorno 11 gen 2024
I'm sorry for your experience while on the property. We take this complaint serious and are looking into it. Thank you for bringing it to our attention.

10/10 Eccellente

Lauren

Soggiorno di 2 notti a dicembre 2023
Risposta di Sarah Paige , il giorno 11 gen 2024
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a fantastic experience during your stay. Our team works hard to provide excellent service, and we're delighted that it reflected in your visit. If there's anything specific you loved or any suggestions you have for us, feel free to share. We look forward to welcoming you back in the future!

2/10 Terribile

ROBERT

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
La estadía incluía desayuno y al llegar al hotel no había desayuno, los empleados fueron muy poco atentos. No volveríamos a estar en este lugar.
Soggiorno di 7 notti a dicembre 2023
Risposta di nikk, il giorno 10 dic 2023
Thank you for your feedback. I am so sorry your stay was not good. Our breakfast is open 7days a week 6:30am-9am. I personally interacted with your lovely family and If I would have accommodated your needs if I had known our breakfast choices didn't meet your needs. Again im truly sorry you felt your needs were not met. Please come back in the future and give us another chance. We would love to see you again!

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Was hopeful, extremely disappointed.
I never write reviews. However, the entire front lobby smelled like cigarette smoke, and the staff were smoking inside the building. The picture on Hotels.com has to be at least a decade old. This hotel is literally falling apart. Rust and decay and shabbiness all around. The staff were friendly and the linens were well cleaned though. Everything else was horribly disappointing, I would look anywhere else in Florence and will probably avoid Wyndham again for any stays. There is a photo, this was one of any hundred examples I could’ve taken. But everything is basically that level of “hospitable.”
Soggiorno di 1 notte a dicembre 2023
Risposta di nikk, il giorno 9 dic 2023
Thank you for your feedback. We apologize for the disappointments you experienced during your stay. We're addressing the issues you raised, especially regarding the smell of cigarette smoke and the outdated appearance. Your recognition of our friendly staff and well-cleaned linens is appreciated. If you have further concerns or would like to discuss anything, please contact us directly. We value your input and hope to have the opportunity to improve your experience in the future.

6/10 Soddisfacente

Margie

Mi è piaciuto: Pulizia e personale e servizio
Inconvenient for older ppl...not visit again

10/10 Eccellente

Rodney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Microtel Inn
I called before I got there and when I arrived Nikki was waiting for me at the front desk and had my clean room waiting for me.great stay and couldn't ask for more
Soggiorno di 1 notte a novembre 2023
Risposta di nikk, il giorno 9 dic 2023
Thank you for your review. See you next time!

10/10 Eccellente

Rodney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Microtel Inn check in quick and easy
Once again I was NOT let down when I came to check in here at Microtel Inn. Nikki had my keys and receipt ready to be signed. I walked into a clean room and had zero issues while I was there. Every shift was polite and quick when I needed a key remade or if I needed change to do laundry. Great stay....
Soggiorno di 1 notte a novembre 2023
Risposta di nikk, il giorno 9 dic 2023
Thank you for choosing Microtel Inn! We're delighted to hear your check-in was smooth, the room was clean, and our team was helpful. We appreciate your positive feedback and look forward to welcoming you back for another great stay.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Microtel Inn: Quick & Quiet Stay
Great stay. Once again extremely quick and easy check-in. Nikki (employee) was ready for my arrival and room in tip top shape. Great, quiet, and clean trip. No matter what time I have a request for the front desk I get polite and swift responses. Great stay again.
Soggiorno di 1 notte a novembre 2023
Risposta di nikk, il giorno 7 dic 2023
Fantastic to hear about your consistently positive experiences at Microtel Inn! Quick and easy check-in, a well-prepared room, and attentive service from Nikki contribute to a great, quiet, and clean stay. Polite and swift responses to requests further enhance the overall experience. Another great stay!

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Microtel Inn : Our go-to hotel
Microtel Inn is great. Nikki (employee), is always extremely polite, courteous, and prepared when I arrive for my stays here at the Microtel Inn. I'm always treated as their priority and making sure myself and my family have any and everything we need. If there is ever a request, no matter how large or small, I know that the staff here are going to do everything in their power to grant our requests. I recommend this hotel for any short or extended stay that you may need.
Soggiorno di 1 notte a dicembre 2023
Risposta di nikk, il giorno 7 dic 2023
It's wonderful to hear about your positive experience at Microtel Inn, and it sounds like Nikki and the rest of the staff have made a lasting impression on you. It's always reassuring to stay in a place where employees go above and beyond to ensure guests feel welcome and attended to. Your glowing review not only highlights the excellent service you received but also speaks to the commitment of the entire staff to meet the needs of guests.Thank you for taking the time to share your feedback, as reviews like yours can be valuable for both the hotel management and potential guests looking for a reliable and welcoming place to stay. If you have the opportunity, consider sharing your positive experience on travel review websites or social media platforms to further contribute to the hotel's positive reputation.Happy travels, and I hope your future stays at Microtel Inn continue to be enjoyable!

2/10 Terribile

Austin Lane

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di nikk, il giorno 7 dic 2023
Thank for leaving us a post stay review, We would make your stay better. Please reach out to the front desk!

6/10 Soddisfacente

Samuel

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di nikk, il giorno 7 dic 2023
Thanks for your response. Hope to see you again soon!

10/10 Eccellente

Marci

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The staff was excellent. The property definitely has some wear and tear. But it is clean and has the things I require for a stay.
Soggiorno di 1 notte a novembre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
It sounds like you had a positive experience with the staff at the property, despite some wear and tear on the premises. Cleanliness and having the necessary amenities are essential aspects of a comfortable stay. If there are specific areas of concern regarding wear and tear, you might consider providing feedback to the management so they can address any maintenance issues. Overall, it's great that the staff's service made a positive impression on your stay. If you have any specific questions or if there's anything else you'd like to share about your experience, feel free to let me know!

2/10 Terribile

Jose

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT STAY HERE. THIS PLACE HAS ROACHES AND DOGS URINATING IN THE LOBBY. HALLS SMELL LIKE CIGARETTES. I HAD TI ASK FOR MY REFUND AS I WAS NOT GOING TO HAVE MY FAMILY STAY TGERE.
Soggiorno di 1 notte a novembre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
We sincerely apologize for the issues you faced during your recent stay. Your feedback is crucial, and we are actively addressing the reported roach, cleanliness, and odor concerns. We regret the inconvenience and appreciate your patience.To assist us further, could you provide specific details such as dates and room number? We are committed to resolving these issues and ensuring a more positive experience in the future.Thank you for bringing this to our attention.

8/10 Buono

CS

Mi è piaciuto: Pulizia e personale e servizio
Was not quiet. Only one food choice within walking distance.
Soggiorno di 2 notti a ottobre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
Thank you for sharing your feedback. We apologize for the limited food choices within walking distance. We're working to improve this aspect for a better experience. Your input is valuable, and we hope to welcome you back for an enhanced stay.

6/10 Soddisfacente

Julie

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bathroom floor was dirty. Cobwebs throughout the room
Soggiorno di 1 notte a ottobre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
We appreciate your feedback on your recent stay. Sincere apologies for the cleanliness issues you faced—dirty bathroom floor and cobwebs. We're addressing this with our housekeeping team immediately. Sorry for any inconvenience caused. We hope for another chance to provide a better experience.

2/10 Terribile

Norman, Vevay

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Running kids upstairs all night. Had an early flight and no sleep. Bathroom door didnt even fit and the tub was all creaky and "soft ".
Soggiorno di 1 notte a novembre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the inconvenience you encountered during your stay. Your feedback is invaluable as it helps us identify areas for improvement.We are truly sorry to hear about the disturbance caused by running kids upstairs throughout the night. We understand the importance of a good night's sleep, especially before an early flight, and we regret that this was not the case for you. Please know that we take such matters seriously, and we will address this issue with our staff to ensure that appropriate measures are taken to prevent a recurrence.We also apologize for the issues with the bathroom door not fitting and the creaky and "soft" tub. Our maintenance team will investigate and rectify these issues promptly to ensure that our guests have a comfortable and enjoyable stay.We appreciate your bringing these matters to our attention, and we hope that you will give us another opportunity to serve you better in the future. Please feel free to contact us directly if you would like to discuss your experience further or if there is anything specific we can do to make amends.Once again, we apologize for the inconvenience you experienced, and we appreciate your understanding.

2/10 Terribile

Rikki

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was infested with cockroaches!!!!
Soggiorno di 1 notte a ottobre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
We sincerely apologize for the distressing experience you had with cockroaches during your stay. This is unacceptable, and we are taking immediate action to address and resolve the issue with our pest control services. Your feedback is crucial, and we deeply regret any inconvenience caused. We would appreciate another opportunity to make amends and provide you with the exceptional stay you deserve.

4/10 Scarso

Glenda

Soggiorno di 1 notte a ottobre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
Thanks for leaving a response!

6/10 Soddisfacente

Yorkinjon

Soggiorno di 2 notti a ottobre 2023
Risposta di Roseanna Fuston , il giorno 29 nov 2023
Thank you for taking the time to leave us a review. Please come back and see us!

2/10 Terribile

Christopher

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible conditions...
The worst Microtel I've ever stayed at, among the many. The front lobby was full of water from a ceiling leak. The room, which was non-smoking, absolutely wreaked of cigarette smoke. We walked out and went to another hotel just 45 mins after checking in...
Soggiorno di 1 notte a ottobre 2023