Dear ChristineIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Ronald. It's not our fault that you booked on the wrong days. You did not stay at the property and the person you sent said he was happy with him stay.So I don't understand why you say it was dirty if you weren't there. I also don't feel it's rude to explain to you why the payment for your reservation couldn't be refunded, unfortunately the one who made the mistake on the dates was you and the reservation was non-refundable.

Dear HeatherIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Hello Timothy I’m reaching out to see if you checked in with no issues and if you are happy with the property. Please let me know if I can be of any assistance. Your happiness is my priority.

Dear TracyIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Erika It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear David It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear CarlosIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Joseph It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear ChrisIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Barbara,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Kandice It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Niki,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Alyse,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Gerardo,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Jacqueline,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Mary,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Sarah,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Patrick,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Sylvain,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Wilbert,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Gary,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Kayana,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Oliver,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Sean,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Colleen,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Jose,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear JacquelineIt was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Paul,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Thomas It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Laticia,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Chris,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Rachell,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Katarzyna,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear James,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Darrian,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Janet,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear William,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Ms. Hong, We are sorry you had less than positive experience at one of our properties. We would like to take a moment to respond to the issues you outlined in your review. We would like to start by assuring you that we are always in touch with all of my guests and are available via phone or in person from morning till nigh. We recall you checked in for your one night stay around 6-7 p.m. At that pointed you contacted us requesting a quilt instead of a blanket. We could not accommodate your request because we no longer have quilts in our units after the pandemic. Blankets, unlike heavy quilts, can be washed after each use and we can assure you that even though we can’t provide brand new blankets at every check in our blankets are washed at a commercial laundry tacitly.In regards to your comment about the size of the bathroom we would like to state that it is a regular size bathroom and any guest can see what it looks like under the details of the property (photos) at the time of making the reservation. This one bedroom condo has many electrical outlets throughout (several in the living room and kitchen, several in the bedroom and one in the bathroom). It seems your complaint is not about the lack of outlets but about not having more by the bed for your convenience.The condo is equipped with not one but two split level AC units. One in the bedroom and one in the living room for your comfort and convenience. Both units are 2 years old and we are very confused as to why you thought the AC was “shabby”. If you had any difficulties operating one of the units you should have contacted us and we would have assisted you immediately to make sure you were comfortable. Our K-Cup coffee maker is not brand new and we are sure it has some signs of normal wear and tear but it is not dirty.Regarding your request for an electric kettle. Firstly, we don’t provide nor advertise having an electric kettle in any of our properties Secondly, you requested that we purchase a new coffee maker and an electric kettle at 7:30 in the evening and proceeded by advising us that you were going to go out for dinner with your husband expecting to find an electric kettle in the apartment upon returning. You were advised that the coffee machine could be used to dispense hot water because we simply do not have electric kettles at our properties. All of our guests receive a check out message thanking them for the stay and reminding guests to submit a positive review only if their stay was pleasant. No guests will submit a positive review if they did not enjoy the accommodation which we can clearly see from your review. We do ask our guests to communicate with us directly regarding any issues during their stay so we could address those immediately.We work tirelessly to provide our guests with comfort and care and we are very sorry we couldn’t meet your expectations nor could accommodate your request for an electric kettle or a brand new coffee machine.

Dear Juliette,It was our pleasure to have you as our guest, and we look forward to the

Dear Igor,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Thank you kindly for your review. We are happy you enjoyed your stay.

Dear guest,It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Dear Frederick,Thank you so much for your kind and generous review.It was absolutely a pleasure to host you and I truly look forward to welcoming you back to any of my properties soon.Cheers and have a great day Alex.

Dear Hans,Thank you so much for your kind and generous review.It was absolutely a pleasure to host you and I truly look forward to welcoming you back to any of my properties soon.Cheers and have a great day Alex.

Dear Octavio, Thank you so much for your kind and generous review.It was absolutely a pleasure to host you and I truly look forward to welcoming you back to any of my properties soon.Cheers and have a great day Alex.

esto es extremadamente injusto y estoy en disputa por su revisión falsa. ni siquiera llegó a la propiedad o incluso se registró.

Dear Erin, Thank you so much for your kind and generous review. It was absolutely a pleasure to host you and I truly look forward to welcoming you back to any of my properties soon. Cheers and have a great day 😊 Alex.