Dear guest,Thanks for sharing your feedback with us! It's awesome to know you appreciated our location next to the train station. While we can't change our location, we genuinely put our heart and soul into making sure our guests feel safe and cozy within our walls. We're grateful for your feedback and will always strive to ensure a comfortable stay for everyone. Hope to see you again soon! Warm regards,

Hi!Thanks for your feedback, Javier! We hope to be able to greet you another time. Take care!Best regards

Dear Frederick,Thank you for taking the time to share your review with us. We appreciate all feedback as it helps us to improve our service.However, after reading your review, we are a little confused as some of the facts you mentioned do not seem to add up. The room you stayed has large windows which span half of the length of back wall, offering a stunning view of the Frankfurt skyline. We understand that everyone's experience is subjective, but we believe this feature would be hard to miss :)We would like to kindly ask if you may have written this review for the wrong hostel by mistake? We hope that we can clarify any misunderstandings and welcome you back to our hostel in the future.Best wishes from Frankfurt!

It brings us great joy to know that our services and facilities met your expectations and that you had a comfortable and pleasant stay with us! Your satisfaction is our top priority and we are grateful for your recognition of our efforts.

We are delighted to know that you enjoyed your time with us and that our team provided you with excellent service. We strive to offer a warm and welcoming atmosphere to all our guests, and it is gratifying to learn that we were successful in making you feel at home.

Thank you for taking the time to share your feedback regarding your recent stay at our hostel. While we are happy to see that you have awarded us a 6/10 rating, we are eager to know more about your experience so that we can improve in the areas where we fell short. We would be grateful if you could provide us with some more details on the areas where we could have improved. Your feedback is extremely valuable to us, and we assure you that we will take the necessary steps to address your concerns.Thank you again for your feedback, and please do not hesitate to contact us if you have any further comments or suggestions.Best regards

We hope that your positive experience with us will encourage you to visit us again in the future and recommend our hostel to your friends and family. Once again, thank you for choosing our hostel and for sharing your experience with us.

Thank you for the TOP rate! That makes our team really happy, since our goal is to have each guest experience like yours :) Greetings from Frankfurt!

Hi!Thanks for your feedback!We hope to be able to host you again one day.Best regards

Hallo Birgit,vielen Dank für deine Rückmeldung. Es tut uns leid zu hören, dass du mit deinem Aufenthalt bei uns nicht zufrieden warst. Da trafen wohl mehrere unglückliche Zufälle aufeinander. Gerade die Sauberkeit in unseren Zimmern natürlich eigentliche absolute Priorität hat. Wir nehmen all deine Anmerkungen ernst und werden diese auch noch einmal intern weitergeben. Wir wünschen dir alles Gute!