Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was a pleasure to have the chance to meet your goodself personally during your recent stayI would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo-El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this very seriously and rectify any unusual shortfalls that may have occurred during your stay.Your feedback has been most valuable and we have addressed the issues with the Hotel’s concerned departments to ensure the non-reoccurrence of such mishap.Let me seize this opportunity to thank you for taking the time to bring this matter to our attention, as honest opinion and constructive criticism is the only way that would enable us to improve and meet our guests expectations.Sincerely Yours,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager

Dear Valued Guest, Thank you for your high ratings, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Rest assured that your constructive comment about the maintenance of your room will be shared with the Director of Engineering who will check your room for improvement. Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, I would like to thank you most sincerely for taking the time to write to us.Rest assured that your constructive comments about your room condition were passed-over to Director of Engineering for further improvement. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo Nile El Gezirah.We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo Nile El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially;Iman El Gabaly Guest Experience Manager

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest, Just a short note to sincerely thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your nice comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Looking forward to the pleasure of welcoming your goodself back to your “home away from home”.Cordially,Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Rest assured that your constructive comments will be shared with the concerned department heads for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially,Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your high ratings, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was a pleasure to have the chance to host your goodself during your recent stayI would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Indeed the hotel management is aware of the boat problem, but unfortunately it is out of our control.Nevertheless the hotel’s Director of Security since a long time now is addressing the Egyptian Nile Authorities on this issue. We are coordinating with them the rules that will be set in order to control these Nile boats known in Egypt as “Nile Falukah”. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments.Rest assured that your detailed comments and the hotel’s services commendation will be shared with the team for them to know that hard work pays off. Once again THANK YOU.Sincerely yours, Iman El Gabaly Guest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your high ratings, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Sincerely Yours,Iman El Gabaly Guest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest, Just a short note to sincerely thank you for your high rating, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for your high rating, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest,I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo Nile El Gezirah. Your feedback will be influential in improving your experience for your next stay.Please be informed that the hotel prices are in range with all Cairo hotel’s within our category.I do hope that we will have the opportunity once again to serve you in the very near future. Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist.Sincerely Yours,Iman El GabalyGuest Experience Manager

Dear Valued Guest, I would like to thank you most sincerely for taking the time to write to us.Rest assured that your comments about the Le Sud Restaurant service were passed-over to Director of Food & Beverage for further improvement. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your nice comment, the Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Looking forward to the pleasure of welcoming your goodself back to your “home away from home”.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Bonjour Valued Guest,First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit.We were very pleased that hard work leaves good memory in our guests’ experience.Rest assured that your constructive comment about the maintenance of your room & your room sound proofing will be shared with the Director of Engineering who will check your room for improvement. Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo Nile El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, It was our pleasure having the chance to have you with us.We are glad to know that you rated the hotel high, we all look forward to be of service to you once again at Sofitel Cairo-El Gezirah.Sincerely yours, Iman El GabalyGuest Experience Manager

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit.Cordially,Iman El GabalyGuest Experience Manager

Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Please provide us with the details of your stay to enable us to investigate your reporting and carryout any improvement needed.Sincerely Yours,Iman El Gabaly Guest Experience Manager

Dear Valued Guest,It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Sincerely Yours,Iman El Gabaly Guest Experience Manager