Hi Silvia, Thank you for taking the time to review the hotel Glad you enjoyed your stay and the beautiful Scottish surroundings. Kind Regards Colin Jewell Operations Manager

Dear Graeme,Many thanks for taking the time to review your recent stay with us at DoubleTree Westerwood. I am disappointed to read your comments as they do not reflect the usual high standards we have set here.I am sorry you encountered rude gym members. Once again the team in place are usually very responsive to all our guest needs and I will be picking up with the departments involved to ensure we as a hotel are keeping to the high standards we have come to expect from our teams.I do hope that you will choose to stay with us again in the near future and experience the true Westerwood hospitality.Warm regards,Andrew Price

Dear Ian,We are truly thrilled that you have left such a wonderful review of your recent visit to us at DoubleTree Westerwood.We are so happy you were able to enjoy a wonderful start to the day at our Leisure and Spa facilities.We can't wait to welcome you back again in the near future.

Dear Mary,We are thrilled to receive such a positive review of your recent stay with us at DoubleTree Westerwood.We can't wait to have you return to see us again. Your feedback is so valuable to us.Warm regards,

Dear Margaret,Many thanks for taking the time to leave a review of your recent stay with us at DoubleTree Westerwood.We apologise that breakfast did not match yours or our expectations. The comments raised have been addressed immediately and taken up with the team to implement the changes needed.We thank you for your kind words towards the team here, they truly are, our biggest asset and they will be thrilled to read your comments.We can't wait for your next visit, to see the changes made and offer you a true Westerwood stay.

Dear Fraser,We are thrilled to read your review of your recent visit to DoubleTree Westerwood. We truly appreciate your kind words on the hotel and the value you found in booking with us.The team will be so happy to read your comments, and we really can't wait to welcome you back again to stay with us.

Dear Alison,We are so thrilled to receive such a glowing review of your recent visit to DoubleTree Westerwood. The team will be overjoyed to know that their collective have efforts have again delivered a fantastic experience for one of our cherished guests.We can't wait to welcome you back, and hope to see you again in the near future.

Dear Gareth,Many thanks for leaving a a lovely review about your recent stay with us at DoubleTree Westerwood. In particular your kind words about our rooms and leisure facilities.We thank you for your patronage and can't wait to welcome you back again in the near future.

Dear Samuel,Many thanks for taking the time to leave a fabulous review of your recent stay with us at DoubleTree Glasgow Westerwood.We are so happy to hear that you enjoyed your stay and can't wait to welcome you back again in the near future.

Deat Thomas,We are truly thrilled that your recent stay with us at DoubleTree Glasgow Westerwood lived up to your expectations. It warms our hearts to know that we have delivered an experience that you hoped for.We can't wait to welcome you back once again, and it will be our aim to match if not better your experience.

Thank you for taking the time to provide us with your feedback. We appreciate your kind words about our clean facilities and friendly staff. We strive to maintain a high standard of cleanliness and provide exceptional service to all of our guests.We apologise for any inconvenience you experienced with our dinner reservation policy. We understand that it can be frustrating when there are empty tables available. Our reservation policy is in place to ensure that all guests have the opportunity to enjoy their dining experience without any delays or complications. However, we will review our policy to see if any adjustments can be made to better accommodate our guests.Regarding the food prices, we understand that value for money is an important factor for our guests. We continuously evaluate our pricing to ensure that it reflects the quality and value of the dining experience we offer. We appreciate your feedback on this matter and will take it into consideration during our pricing review process.We are grateful for your overall rating of 6/10, as it helps us identify areas where we can improve. Your satisfaction is our top priority, and we hope to have the opportunity to serve you again in the future.If you have any further concerns or questions, please do not hesitate to reach out to our management team directly. Thank you again for choosing Doubletree Westerwood.

Dear Anthony,Many thanks for taking the time to leave a wonderful review of your recent stay with us at DoubleTree Glasgow Westerwood. We truly appreciate your feedback, and although we haven't quite hit the perfect 10, we can't wait for you to return, so we can aim to give you an even better experience on your next visit.

Dear Paul,We are very grateful for the lovely review of your stay with us at Westerwood. It is always our aim to ensure our guests are comfortable and well looked after, and it appears we have succeeded.Here at Westerwood it always our goal to reach the perfect 10/10 rating. We can't wait to have you visit again, so if there is anything we can add to your experience to give you that perfect stay, please reach out to the team here and let us know.Once again, many thanks for your review.

Dear George,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great stay with us at Doubletree Westerwood and that the weekend met all of your expectations.We apologise for any inconvenience you may have experienced with the service being a bit slow on the first night. We understand that there was a large group staying at the same time, and we appreciate your understanding and patience. We always strive to provide prompt and efficient service to all of our guests.We are glad that, overall, your stay was enjoyable and that we were able to meet your needs. Your kind words mean a lot to our team, as we work hard to ensure that each guest has a memorable and pleasant stay.Thank you once again for choosing Doubletree Westerwood. We hope to have the pleasure of serving you again in the future.

Thank you for a fantastic rating! we are thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again in future.

Thank you kindly for taking the time to leave a review! We are delighted to hear that you enjoyed your stay although please accept my most sincere apologies that you were not informed of hotel facility opening hours and that you were let down by your dining experience; it is never our intention to disappoint guests in an way and I extend my apologies that this was the case for you. All of your feedback is greatly appreciated and will be taken on board. We do hope to welcome you back to the hotel again n future.

Thank you so much for taking the time to leave a review! We are delighted to hear that you enjoyed your stay and we really appreciated your feedback, particularly in relation to cleanliness, we will take this on board. We hope to welcome you back again in future.

Dear James,Thank you for your review and comments on our team, I hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Dear Wing Ka,Thank you for your review. I hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Dear Fraser,Thank you for your fantastic review, I am delighted to read you enjoyed your stay with us and hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Dear Richard,Thank you for your review - I hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Dear Hazel,Thank you for taking the time to review our property. I am delighted to read you enjoyed your stay while visiting the Westerwood and I hope we can welcome you back to the hotel in the future. Kind Regards,Dean McDonnellOperations Manager

Thank you kindly for taking the time to leave a rating of your recent stay. We are sorry to hear that you did not have the most positive experience at the hotel and would really like to know how we could've made this better for you. Your feedback is appreciated and we hope to welcome you back again in future.

Thank you so much for leaving a review! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back again in future

Thank you so much for your fantastic feedback! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back again in future.

Dear David,Thank you for your fantastic review of our property - I hope we can welcome you back in the near future to the Westerwood.

Dear Aimee,I'm sorry you didn't enjoy your stay with us - should you wish to discuss further please contact the hotel direct.

Dear Helen,Thank you for taking the time to review our property - I am happy you enjoyed your stay with us and hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Thank you for leaving a review! We are thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again in future.

Dear Ronald, Thank you for taking the time to review our property, I am glad that you overall enjoyed your stay and I hope we can welcome you back to the Westerwood in the future.Kind Regards,Dean McDonnellOperations Manager

Dear Michael,Thank you for taking the time to review our property - I am delighted to read you and your family enjoyed your stay with us and I hope we can welcome you back to the Westerwood in the future. Kind Regards,Dean McDonnellOperations Manager

Thank you for taking the time to review our property - I am delighted to read that you enjoyed your stay with us and I hope we can welcome you back in the near future. Kind Regards,Dean McDonnellOperations Manager

Dear Kevin,Thank you for taking the time to review our property. I am delighted to read that you enjoyed your stay with us and hope we can welcome you back soon to the Westerwood. Kind Regards,Dean McDonnellOperations Manager

Dear Andrew,Thank you for taking the time to review our property - I hope we can welcome you back to the Westerwood in the near future. Kind Regards,Dean McDonnellOperations Manager

Thank you so much for leaving a review! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back again in future

Dear Gillian,Thank you for taking the time to review our property - I am delighted to read you enjoyed your stay and would recommend our hotel. I hope we can welcome you back in the future. Kind Regards,Dean McDonnellOperations Manager

Dear Alexander, Thank you for taking the time to review our property - I will pass your comments direct to our maintenance team regarding the shower in your room, also please accept my apologies regarding noise form another guest that affected your sleep. Our restaurant does tend to get very busy at weekends, however this shouldn't have stopped you being able to make a reservation. Alexander, I hope we can welcome you back to the Westerwood in the near future. Thanks,Dean McDonnell - Operations Manager

Thank you so much for taking the time to leave a review. We are glad to hear that you enjoyed your stay for the most part although we apologise for the aspects of your stay that let you down. All of this feedback is greatly appreciated and we look forward to welcoming you back again in future.

Thank you so much for a fantastic rating! We are thrilled to ear that you enjoyed your stay with us and we hope to welcome you back again soon.

Thank you kindly for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back again in future

Dear Christopher,Thank you for your review - I am delighted to see you enjoyed your stay with us and I hope we can welcome you back to the hotel in the near future.Kind Regards,Dean McDonnell Operations Manager

Dear Louise,Thank you for your review and I am sorry to see this delivery impacted upon your stay. I have reached out in response to your email that you sent.Thanks,Dean McDonnellOperations Manager

Dear Garth,Thank you for takin the time to review our property. I am sorry to read your encountered issues during your stay, please accept my sincerest apologies for your delayed check in and that we were unable to offer Guinness during your stay - this was due to a supply issue. I will also share your feedback direct with our Head Chef regarding your evening meal.. Kind Regards,Dean McDonnellOperations Manager

Dear Richard,I am sorry to see your rating of only 2/10. Kind Regards,Dean McDonnell Operations Manager

Dear Norvil,Thank you for taking the time to review our property & I am delighted to read that you enjoyed your stay. I'm sorry to read your experience in regard to the Health Club, we suffered a significant issue with power within the pool plant room and as such we couldn't keep the pool open safely as a result. I am glad to see this didn't stop you from enjoying your stay with us and I hope we can welcome you back to the Westerwood in the near future.Thanks,Dean

Dear Michael,I am sorry to read your feedback - if you contact the hotel directly we will provide a recipt for your stay and all charges.Kind Regards,Dean McDonnell Operations Manager

Thank you for taking time to review our property. I am sorry to read your feedback regarding our Health Club team and breakfast, I will be sure to share your feedback directly with the Heads of each department. Kind Regards,Dean

Thank you kindly for taking the time to leave a review! We are delighted to hear the you enjoyed your stay and we really appreciate all of your feedback along with your recognition of the staff. We do hope to welcome ou back again in future.