Camera Standard, 1 letto king, vista città | Vista città

Recensioni per Hotel Indigo Glasgow, an IHG Hotel

4 out of 5
Hotel Indigo Glasgow, an IHG Hotel
75 Waterloo Street, Glasgow, Scotland

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 681 su 1003 recensioni" "
Valutazione di 8 - Buono. 247 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 49 su 1003 recensioni" "
Valutazione di 4 - Scarso. 19 su 1003 recensioni" "
Valutazione di 2 - Terribile. 7 su 1003 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2019
Risposta di Mabel, il giorno 12 set 2019
Thank you for your rating! :)

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Hotel very close to city center and train station. room small, might be improved
Soggiorno di 3 notti ad agosto 2019
Risposta di Mabel, il giorno 24 ago 2019
Thank you taking time to review our hotel :)

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Personale alla reception sgarbato e non paziente . Camere piccole e con guardaroba piccolissimo . Buono solo la vicinanza alla stazione .
Soggiorno di 3 notti a luglio 2019
Risposta di Front Office Manager, il giorno 3 ago 2019
Hi There, Thank you for the feedback. Its disappointing to read that you found our staff rude. We are going to implement a new training program to ensure our staff go above and beyond to provide excellent service to our guest. Regards Mabel

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In centro, vicino alla stazione.
Alta qualità, rispetto al prezzo pagato, per la tariffa last minute. Non c'è parcheggio, ma si può usufruire dello sconto presso un garage non molto lontano, 7 sterline tutto il giorno.
Soggiorno di 1 notte ad agosto 2018
Risposta di Duncan Johnston, il giorno 14 set 2018
Grazie!

8/10 Buono

Patrizia, Palermo

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Posizione centrale
Albergo in posizione ottimale, personale accogliente
Soggiorno di 2 notti ad agosto 2018
Risposta di Duncan Johnston, il giorno 8 ago 2018
Grazie!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
un albergo di stile nel centro della città
accoglienza di ottimo livello buono standard dell'hotel Aree comuni molto gradevoli
Soggiorno di 1 notte a marzo 2018
Risposta di Duncan Johnston, il giorno 12 apr 2018
Grazie per le gentili parole!

10/10 Eccellente

matteo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Nice breakfast, nice room. Missing maybe a bit of space for clothes if you are in two in a room and you have to stay for more nights
Risposta di Duncan Johnston, il giorno 6 apr 2018
Thanks Matteo!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 3 ott 2016
Thank you! Regards Duncan Johnston General Manager

8/10 Buono

Lari

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great shower.
Soggiorno di 2 notti ad aprile 2024
Risposta di Erin | Front Office, il giorno 1 mag 2024
Hello Lari, Thanks for taking the time to leave us a review!I am glad you enjoyed your recent stay with us and found our showers to be great! I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood!ThanksErin Front Office.

10/10 Eccellente

Gulsen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay at Hotel Indigo. My daughters and I came to Glasgow for their fist gig. It will be a very memorable night for them to look back on. Ivana at reception was very lovely and engaging.
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin | Front Office. , il giorno 21 apr 2024
Hello Gulsen,Thank you for leaving us a great review. I'm happy to hear that you enjoyed your stay with your daughters in our hotel and had a great time in Glasgow at your gig.We have a great team here at Hotel Indigo Glasgow and it's lovely to hear your kind words about Ivana. She truly is fantastic and we are very lucky to have her! I've passed along your kind comments, and it's great to hear the difference that our team can make to guests stay!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood. ThanksErin

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly helpful staff. Very quiet, wouldn't have known there were any other guests!
Soggiorno di 1 notte ad aprile 2024
Risposta di Mark M, il giorno 18 apr 2024
Hi Amy,Thanks for leaving us such a lovely review! It's great to see you enjoyed your time with us! We are so lucky to have the location we do - close by to everything, but far enough away to keep things quiet! I hope we can welcome you back to the neighbourhood soon.

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Central clean great breakfast and helpful reception staff.
Soggiorno di 3 notti ad aprile 2024
Risposta di Erin | Front Office. , il giorno 15 apr 2024
Hello Rebecca, Thanks for taking the time to leave us a 5 out of 5 review!I am glad to hear you enjoyed your recent stay with us and found everything to be clean! We are very lucky to be located only a short walk from the heart of the city centre, and it's great to hear our central location was convenient.I'm glad you enjoyed your breakfast with us too! Between our continental selection and hot food menu we offer a great range and it certainly sets you up for a busy day ahead! We have a fantastic team here at Hotel Indigo Glasgow and it's great to hear you found our reception staff to be so helpful!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood.ThanksErin

10/10 Eccellente

Emma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were incredibly warm, friendly and helpful. Very comfortable hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di Fiona Christie | Reception Manager, il giorno 10 apr 2024
Hello Emma, I am so happy to hear you enjoyed your stay here at Hotel Indigo. Our team are always on hand to help with any queries and questions. The Indigo welcome is like no other.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

8/10 Buono

Erin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly front desk people, close to train station and restaurants
Soggiorno di 1 notte ad aprile 2024
Risposta di Fiona Christie | Reception Manager, il giorno 9 apr 2024
Hello Erin, I am so glad to hear you enjoyed your stay here at Hotel Indigo. Our team are always on hand to help with any guest queries or requests and i'm happy that you found our location convenient.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Jill, Grant

Mi è piaciuto: Condizioni e dotazioni della struttura
The hotel was great! The desk lady was so helpful and offered to look up dining options and book our morning taxi to the airport. Fantastic experience all around.
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin | Front Office. , il giorno 8 apr 2024
Hello Jill, Thanks for taking the time to leave us a 5/5 review! I am glad you enjoyed your recent stay with us, and found the hotel to be great! We have a fantastic team here at Hotel Indigo Glasgow and I am glad to hear you were able to get suggestions and assited to arrange a taxi!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood.ThanksErin Front Office.

10/10 Eccellente

Russell

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice hotel, clean tidy with nice stafff Quality toiletries too
Soggiorno di 1 notte a marzo 2024
Risposta di Ivana, il giorno 6 apr 2024
Hello RussellThanks for taking the time to leave us a 5 out of 5 review!I am glad to hear you enjoyed your recent stay with us and found the room to be nice and clean and stuff welcoming. I am glad you also found the toiletries to be on high quality.I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood!Kind regards,Ivana Carta Reception

10/10 Eccellente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Handy for aminaties
Soggiorno di 1 notte a marzo 2024
Risposta di Mark M, il giorno 3 apr 2024
Hi Ian,Thanks for a 5/5 review! It's great to see how well we are doing! We are so fortunate to have a location that is so close to the best of Glasgow, but also far enough away to be quiet in the evenings, and I'm pleased you think so too!I hope we can welcome you back soon!Thanks,Mark Morgan Front Office Supervisor

8/10 Buono

Mrs Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Fiona Christie | Reception Manager, il giorno 2 apr 2024
Hello Mrs Lynn, Thank you so much for your rating, i'm so glad to hear you enjoyed your stay here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Dani

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the moment we walked into the hotel we knew it was going to be an amazing stay. The staff was so friendly and personable. They made you feel welcomed and special from the first interaction. The room itself was a really good size and so clean! We had the best nights sleep and we were only in a standard room! 10/10 cannot say enough good things about our stay at Hotel Indigo in Glasgow!
Soggiorno di 1 notte a marzo 2024
Risposta di Mark M, il giorno 29 mar 2024
Hi Dani,Thanks for the amazing review, and for your kind words about the team. I am really proud of the team we have here, and their hard work and dedication really pays off! I hope we can welcome you back to the neighbourhood soon!Thanks,Mark Morgan Front Office Supervisor

8/10 Buono

Stanley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good area, close to everything
Soggiorno di 1 notte a marzo 2024
Risposta di Ivana | Reception, il giorno 24 mar 2024
Hello Stanley,Thanks for taking the time to leave us a review! It's fantastic to hear that you found our location convenient.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Hotel Indigo Glasgow in the future.Kind regards,Ivana Reception

10/10 Eccellente

Emily

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were incredibly helpful and friendly and the room was lovely
Soggiorno di 1 notte a marzo 2024
Risposta di Erin, Front Office, il giorno 17 mar 2024
Hello Emily, Thanks for taking the time to leave us a 5/5 review! I am glad that you enjoyed your recent stay with us, and found the room to be lovely. We do have a fantastic team here at Hotel Indigo Glasgow, and I am glad you found everyone helpful and friendly! It's always nice to hear the difference we make to a guests stay.I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!ThanksErin Front Office.

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value for money and excellent breakfast
Soggiorno di 3 notti a marzo 2024
Risposta di Erin | Front Office. , il giorno 23 mar 2024
Hello Peter,Thanks for taking the time to leave us a review. I am glad you enjoyed your recent stay with us, and found it to be good value for money. It's great to hear you enjoyed your breakfast with us, we offer a great selection which certainly sets you up for the day ahead!I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!Thanks Erin Front Office.

10/10 Eccellente

Mandy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a real gem- our second stay, just as good as the first time. Room again was ready on our early arrival . Staff are all friendly and helpful. Brand new bathroom this time with power shower and Elemis toiletries- wonderful. Definitely will be my first choice whenever we return to Glasgow.
Soggiorno di 2 notti a marzo 2024
Risposta di Erin | Front Office. , il giorno 3 mar 2024
Hello Mandy, Thank you for taking the time to review your recent stay with us, and for leaving such lovely feedback!It's great to hear you like our new bathrooms and Elemis toiletries, the renovation works are still ongoing but we've had lots of positive feedback about the shower in particular, it sure seems to be a highlight!It's great to hear we were able to offer an early check-in, we try to offer this whenever we can and know it can make such a difference to your stay! It's lovely to hear you found staff to be friendly and helpful, we really do have a fantastic team here at Hotel Indigo Glasgow!We truly appreciate and value your loyalty, and look forward to welcoming you back to Hotel Indigo on your next visit to the neighbourhood!ThanksErin Front Office.

10/10 Eccellente

Mariano

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The continental breakfast was great
Soggiorno di 5 notti a febbraio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 20 feb 2024
Hello Mariano,I am so glad to hear you enjoyed your stay here at Hotel Indigo, our breakfast is certainly one to fill you up in the morning.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Pauline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's a beautiful hotel, convenient for Glasgow Central, staff are lovely, our room was gorgeous - will definitely be back & would highly recommend this hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 20 feb 2024
Hello Pauline, Thank you for your wonderful review of us here at Hotel Indigo! We're thrilled to hear that you enjoyed your stay at our hotel and found it beautiful and convenient, with lovely staff to enhance your experience. We're delighted that you found your room to be gorgeous as well. We look forward to welcoming you back on your next visit to Glasgow, and we truly appreciate your recommendation. See you soon!Kind regards,Fiona Christie Reception Manager

8/10 Buono

Lucia

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
La luz de los cuartos es muy opaca necesita tener más luz
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin | Front Office, il giorno 15 feb 2024
Hello Lucia, Thanks for taking the time to leave us a review. I am glad to hear you enjoyed your recent stay with us. Thanks for your feedback about the lighting in the rooms, this is something we have been aware of throughout the darker Winter period and are currently reviewing options. Your feedback is invaluable in helping us to improve, and we appreciate hearing your thoughts on this.I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow.ThanksErin Front Office.

10/10 Eccellente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly and polite staff and an excellent breakfast. Highly recommended.
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin | Front Office, il giorno 15 feb 2024
Hi Paul, Thanks for taking the time to leave us a 5/5 review! It's great to hear you enjoyed your recent stay with us and found the staff to be friendly and polite. We have a fantastic team, and it's lovely to hear guests recognise this. I'm glad you enjoyed your breakfast too, it certainly sets you up for the day.I look forward to welcoming you back to Hotel Indigo on your next visit to Glasgow.Thanks, Erin Front Office.

10/10 Eccellente

Jessie

Soggiorno di 1 notte a febbraio 2024
Risposta di Erin | Front Office. , il giorno 23 mar 2024
Hello Jessie, Thanks for taking the time to leave us a 5/5 review! I am glad you enjoyed your recent stay with us. I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!Thanks Erin Front Office.

10/10 Eccellente

JG

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice hotel
Nice room, very friendly helpful staff. Breakfast was very good
Soggiorno di 1 notte a febbraio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 4 feb 2024
Hello JG, Thank you for taking the time to write a review for us here at Hotel Indigo, it's great to see that you found the room was nice and that we had a helpful and friendly team. Our breakfast is always one to remember as well and it fills you up for the day!We hope to welcome you back to Hotel Indigo one day.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Helen

Soggiorno di 1 notte a febbraio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 6 feb 2024
Hello Helen,Thank you for taking the time to leave a rating, we very much appreciate it and i'm so glad to hear you enjoyed your stay!We hope to welcome you back to Hotel Indigo on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

8/10 Buono

Gordon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location , easy to get to by car and carpark next door . Really friendly staff nice room decent breakfast
Soggiorno di 3 notti a gennaio 2024
Risposta di Mark M, il giorno 30 gen 2024
Hi Gordon,Thanks for leaving us such a great review! I hope we can welcome you back to Glasgow soon!

10/10 Eccellente

patrick

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Super clean, friendly staff, great location near Central Station. Big thanks to Katt on reception
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark M, il giorno 30 gen 2024
Hi Patrick,Thanks for your feedback! I'm delighted to hear you enjoyed your stay, and thansk for your kind words about Katt - she is a superstar!We hope to see you again soon.

10/10 Eccellente

James

Soggiorno di 3 notti a gennaio 2024
Risposta di Mark M, il giorno 22 gen 2024
Hi James,Thanks for the 10/10 review! It's great to see we are ticking all the right boxes.I hope we can welcome you back soon.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Not up to the standard expacted of Hotel Indigo, room clean but decor definitely a bit tired.
Soggiorno di 1 notte a gennaio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 18 gen 2024
Hello,Thank you so much for taking the time to write a review of us here , I'm sorry you felt as though we didnt meet your expectations with the decor of the Hotel but, please be assured we will address this with our management team. We are pleased to note that you found the room clean, but we understand that a refreshing and well-maintained ambiance is equally crucial for our guests' satisfaction. Your feedback is invaluable, and we will use it as an opportunity to enhance our services and facilities.We hope to welcome you back to the neighbourhood on your next visit to Glasgow. Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Fiona Christie | Reception Manager, il giorno 12 gen 2024
Hello John,Thank you so much for taking the time to write a review for us here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Ian

Soggiorno di 1 notte a gennaio 2024
Risposta di Erin | Front Office. , il giorno 13 gen 2024
Hello Ian, Thanks for taking the time to leave us a 10/10 review! I'm glad you enjoyed your stay with us. I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow. Thanks, Erin Front Office.

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were almost like an old Victorian style, but more modern. Super spacious. They hotel manager/check in people were friendly and offered some recommendations to the area.
Soggiorno di 2 notti a dicembre 2023
Risposta di Colm, il giorno 11 gen 2024
Hello Peter,Thank you for the 5/5 review!We love to see what guests enjoy during their time with us. Thank you also for the kind words about our team. See you next time!ColmFront Office MangerHotel Indigo Glasgow

8/10 Buono

Christian

Soggiorno di 5 notti a gennaio 2024
Risposta di Colm, Front Office Manager, Hotel Indigo Glasgow, il giorno 11 gen 2024
Hello Christian,Thank you for taking the time to post a review after your recent stay. I hope that we can welcome you back again in the future.Regards,Colm

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend.
I had an outstanding experience at this hotel. If I revisit Glasgow, which is highly likely because there were several main points of interest were closed for renovation work, I will consider staying here again. The following details can be even better: -The magnifying mirror needs to be replaced with light on -The table lamp: while indeed consistent with the overall lighting ambiance of the room, the table lamp should use a brighter bulb for reading or doing work -The sink faucet: there is some issue with how the faucet was installed. The switch from cold to hot water is too abrupt, making it very difficult to find the lukewarm water to wash face, etc.
Soggiorno di 6 notti a gennaio 2024
Risposta di Mark M, il giorno 10 gen 2024
Hi,Thanks for leaving us a review! It's great to see you enjoyed your stay, and will return on ytour next visit to Glasgow! I'm delighted to let you know that we have phased remodelling works commencing on our guestroom bathrooms on the 5th of February, which will help remedy some of the points you mentioned in your review. We look forward to welcoming you back to see all the exciting changes we have in place!

4/10 Scarso

Guðjón Rúnar

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
2/10
Unfortunately we had a horrible experience, we we’re originally booked for eight nights and we had to leave the fourth night because we couldn’t stand it anymore to stay there. The hotel itself is very very old and it’s floors and walls are made out wood therefore every step you take there’s a creaking noise and the creaking noise worse in the bedrooms and it becomes unbearable when you can you can literally hear single step the other person in the next room is taking. it’s completely unacceptable when i have to tip toe to the bathroom because the creaking noise in the floor is so loud that i will wake everyone up. There was mold in the window frames, we also found a bug on our bed and very dirty and there was just this bad smell in the hallways like a very old odour from the carpet. And during our stay the house keeping were terrible they never changed bedsheets even tho we requested it and would not recommend this hotel.
Soggiorno di 8 notti a dicembre 2023
Risposta di Colm, Front Office Manager, Hotel Indigo Glasgow, il giorno 11 gen 2024
Hello Guojon Runar,Thank you for taking the time to post a review after your stay with us. I am sorry that your experience was not what we expect for our guests. Please be assured that this has been shared with the management team here at Hotel Indigo Glasgow so that we can address the issues raised.Regards,Colm

8/10 Buono

Milena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Das einzig schade war, dass wir eine Tour gebucht hatten, welche vor dem Frühstück begann. Am Tag vor der Tour fragten wir ob es möglich sei vor Beginn ein Stück brot oder wasser oder allenfalls ein Sandwich zu bekommen, sie meinten dies wäre kein problem. Am Tag der Tour (Frühstücksbeginn 7:00) waren wir also 6:45 am Empfang um etwas vom Frühstücksbuffet mitzunehmen (im Voraus Frühstück bezahlt) dies wurde uns verwehrt. Ansonsten sauberes Hotel und freundliche Mitarbeitet.
Soggiorno di 8 notti a dicembre 2023
Risposta di Colm, Front Office Manager, Hotel Indigo Glasgow, il giorno 11 gen 2024
Hello Milena,Thank you for taking the time to post a review after your recent stay with us. I hope that you enjoyed your time in Glasgow and we hope to welcome you back again in the future.Regards,Colm

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Mini Break in Glasgow.
A very warm welcome from Katt and the reception team. Nothing was too much trouble. The rooms were comfortable and well equipped. Excellent service at breakfast by the restaurant manager and her team. A good selection of hot and cold food. A great location for the city centre, less than 5 minutes to the shops and Central Station. We would use this hotel again.
Soggiorno di 4 notti a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 4 feb 2024
Hello Robin,We are delighted to hear that you enjoyed your stay here at Hotel Indigo, we are in a super central location with easy access to the shops, tourist attractions and transport links. Katt has only recently joined the Indigo team and is a shining star, it's great to see the recognition she deserves. I will be sure to pass this on.Hopefully, we can welcome you back to the neighbourhood on your next visit to Glasgow. Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

filip

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Propper Hotel
Bra läge, trevlig personal och bra frukost. Städning varje dag utan anmärkningar. Rekommenderar starkt
Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 5 gen 2024
Hello Filip, I'm so glad to hear you found our team friendly and our location convenient, along with the upkeep of the rooms and hotel being kept clean.We hope to welcome you back to Hotel Indigo on your next visit to the neighbourood.Kind regards,Fiona Christie Reception Manager

6/10 Soddisfacente

Fiona

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
The rooms were nice but breakfast and general service wasn't great. Quality of the food for breakfast was quite poor as was the overall service.
Soggiorno di 2 notti a dicembre 2023
Risposta di Erin | Front Office., il giorno 2 gen 2024
Hello Fiona, Thanks for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us and found the rooms nice. I am sorry to hear you found the quality of food at breakfast and overall service to be poor. We are constantly trying to improve and I have passed your feedback along to our F&B team to consider what changes we could make to be better!I hope we can welcome you back to Hotel Indigo Glasgow in the future.Thanks Erin Front Office.

6/10 Soddisfacente

Damian

Soggiorno di 2 notti a dicembre 2023
Risposta di Mark M, il giorno 4 gen 2024
Hi Damian,Thanks for taking the time to leave a review. I hope we can see you again for an even better experience next time.

8/10 Buono

Joanne

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 5 gen 2024
Hello Joanne, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

James

Soggiorno di 1 notte a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 5 gen 2024
Hello James, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 5 gen 2024
Hello Tom, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Eccellente

Catherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 27 dic 2023
Hello Catherine, Thank you for leaving a rating for us here at Hotel Indigo, i'm happy to hear you enjoyed your stay.Kind regards,Fiona Christie Reception Manager

8/10 Buono

Sean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Christie | Reception Manager, il giorno 26 dic 2023
Hello Sean, Thank you for leaving your rating, we were delighted to have you staying here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager