Facciata della struttura

Recensioni per Sherbrooke Castle Hotel

4 out of 5
Sherbrooke Castle Hotel
11 Sherbrooke Avenue, Glasgow, Scotland

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 426 su 603 recensioni" "
Valutazione di 8 - Buono. 136 su 603 recensioni" "
Valutazione di 6 - Soddisfacente. 29 su 603 recensioni" "
Valutazione di 4 - Scarso. 8 su 603 recensioni" "
Valutazione di 2 - Terribile. 4 su 603 recensioni" "

9,4/10

Pulizia

9,6/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bellissimo niente da dire un sogno lo consiglio vivamente
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Gabriele, Napoli,IT

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
La sensazione è proprio quella di trovarsi in un castello di qualche secolo fa. Arrivi e rimani a bocca aperta....ti sembra di entrare in una favola. Personale accogliente, struttura ben tenuta, camera in torre (la nostra) praticamente un mini appartamento con tutti i comfort.
Soggiorno di 2 notti a novembre 2018

10/10 Eccellente

Paola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Splendido soggiorno in un vero castello!
Struttura bella e confortevole, ubicata in una zona tranquilla e residenziale ben collegata con il centro storico della città.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

10/10 Eccellente

Hayato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a very nice hotel. I would like to go again. Thank you very much to all the staff.
Soggiorno di 1 notte a marzo 2024
Risposta di Sherbrooke Management, il giorno 2 apr 2024
Hello Hayton, thank you for taking the time to review your stay.We are delighted to see you had a wonderful time at Sherbrooke Castle Hotel and would like to thank you for your lovely comments.Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle Soon.

10/10 Eccellente

Liliane

Soggiorno di 1 notte a marzo 2024
Risposta di Sherbrooke Management, il giorno 15 apr 2024
Dear Liliane, thank you for taking the time to rate us. Your rating is greatly appreciated and will be passed on to the team. Thanks again, and we look forward to welcoming you back to Sherbrooke Castle Hotel soon.

10/10 Eccellente

Daniel Patrick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything. It is a beautiful property and the staff that run it are consummate professionals.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sherbrooke Management, il giorno 11 mar 2024
Hello Daniel, thank you very much for telling us about your recent stay with us at Sherbrooke Castle Hotel.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments.Your review is greatly appreciated, and we look forward to welcoming you back soon.

10/10 Eccellente

Lara Hope

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a wonderful place to stay in Glasgow! Courteous staff and delicious food in the dining room. So clean and quiet. Free parking on site. Close to parks and restaurants. Easy access to the motorway. Highly recommend!
Soggiorno di 5 notti a gennaio 2024
Risposta di Sherbrooke Management, il giorno 5 feb 2024
Hello, Lara thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and thank you for your lovely comments.Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

6/10 Soddisfacente

Jessica

Non mi è piaciuto: Comfort della camera
Middle of the road
Average at best, the king sized room we stayed in was not 4-star quality by any means. Uncomfortable bed, outdated room, and weird random iron burn on the carpet that hadn’t been fixed. The proximity to the airport and the waitstaff at breakfast were very nice, but I wouldn’t stay again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sherbrooke Management, il giorno 15 gen 2024
Hello Jessica, thank you for taking the time to review us, we appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on.Once again, thank you for bringing your experience to our attention, and allowing us to improve.

10/10 Eccellente

Karla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Castle stay
An amazing place to stay! 😊staff was friendly, helpful and accommodating. The meal in their restaurant was fabulous.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sherbrooke Management, il giorno 11 dic 2023
Hello Karla, Thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments.Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

8/10 Buono

Shea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fun place!
I stayed in one of the Executive rooms overlooking the garden. Room was huge! Bathroom was spacious too. Quiet street, easy parking, beautiful facade. Bed was comfy, slightly on the stiff side. Pillows were good. Check in and check out were flawless!
Soggiorno di 1 notte a ottobre 2023
Risposta di Sherbrooke Management, il giorno 6 nov 2023
Hello Shea, thank you for taking the time to review your stay. We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments. We appreciate feedback from our guests as it allows us to understand their experiences with us, and let us know what we are getting right, and areas we may need to focus on Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great rooms, good food and very helpful/friendly staff.
Soggiorno di 1 notte a ottobre 2023
Risposta di Sherbrooke Management, il giorno 16 ott 2023
Dear Robert, thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and thank you for your lovely comments.We appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

10/10 Eccellente

Terry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff very helpful
Soggiorno di 1 notte a ottobre 2023
Risposta di Sherbrooke Management, il giorno 9 ott 2023
Dear Terry, thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments.We appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I re9ally loved the restaurant staff!
Soggiorno di 1 notte a settembre 2023
Risposta di Sherbrooke Management, il giorno 2 ott 2023
Dear David, thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments. Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

10/10 Eccellente

Autumn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice room and staff. Large, spacious room. Room was warm and cozy when we came in which was great since it was raining and chilly all day. Room service was quick and very good! Crème brûlée is a must!
Soggiorno di 1 notte a settembre 2023
Risposta di Sherbrooke Management, il giorno 2 ott 2023
Dear Autumn, thank you for taking the time to review your stay.We are delighted to see you had a wonderful stay at Sherbrooke Castle Hotel and would like to thank you for your lovely comments. Your review is greatly appreciated, and we look forward to welcoming you back to Sherbrooke Castle soon.

8/10 Buono

christophe robert

Mi è piaciuto: Pulizia e personale e servizio
/
Soggiorno di 1 notte a settembre 2023
Risposta di Sherbrooke Management, il giorno 25 set 2023
Dear Christophe, thank you very much for the kind rating of the Sherbrooke Castle Hotel. Your rating is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

Ralph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Neil, il giorno 4 set 2023
Dear Ralph, thank you for taking the time to review your stay.We are delighted to see you had a wonderful time at Sherbrooke Castle. Your review is greatly appreciated and will certainly be passed on to the whole team and we look forward to welcoming you back to Sherbrooke Castle soon.

10/10 Eccellente

Sean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place!
Soggiorno di 1 notte ad agosto 2023
Risposta di Sherbrooke Castle, il giorno 7 ago 2023
Dear Sean, thank you for taking the time to review your stay.We are delighted to see you had a wonderful time at Sherbrooke Castle and would like to thank you for your lovely comments. Your review is greatly appreciated and will certainly be passed on to the whole team and we look forward to welcoming you back to Sherbrooke Castle soon. The Management Team.

10/10 Eccellente

Bill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Sherbrooke Castle, il giorno 7 ago 2023
Dear Bill, thank you for taking the time to review your stay.We are delighted to see you had a wonderful time at Your review is greatly appreciated and will certainly be passed on to the whole team and we look forward to welcoming you back to Sherbrooke Castle soon. The Management Team.

4/10 Scarso

RICHARD

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Not a great experience. The place is in serious need of renovation. Won’t be returning.
Soggiorno di 1 notte a luglio 2023
Risposta di Sherbrooke Castle, il giorno 31 lug 2023
Dear Richard, thank you for taking the time to review us.We appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on.Once again, thank you for bringing your experience to our attention, and allowing us to improve.

10/10 Eccellente

Carmella

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lots of stairs and no lift, but a beautiful place. Upgraded our room to a suite so had tons of room. Staff was very polite and helpful.
Soggiorno di 1 notte a giugno 2023
Risposta di Sherbrooke Management, il giorno 20 giu 2023
Dear Carmella, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

Danica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wow, great stay in the castle! The grounds are beautifully maintained, staff friendly and helpful, and the surrounding neighbourhood is also lovely. Easy 5 min walk to grab quick 5-10 min train into downtown.
Soggiorno di 1 notte a giugno 2023
Risposta di Sherbrooke Management, il giorno 12 giu 2023
Dear Danica, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

ken

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a maggio 2023
Risposta di Management Sherbrooke Castle, il giorno 5 giu 2023
Dear Ken, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

8/10 Buono

james

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
castle on the hill
I was a bit disappointed with the room for the price it struck me as being a bit more like "servants garret" however the room was otherwise comfortable, if basic. The food was good and the staff excellent... good location
Soggiorno di 1 notte a maggio 2023
Risposta di Sherbrooke Management, il giorno 16 mag 2023
Dear James, thank you for taking the time to review us. we are disappointed with your review. We appreciate feedback from our guests as it allows us to understand their experiences with us, letting us know what we are getting right and areas we may need to focus on. We truly hope to welcome you back to Sherbrooke Castle in the future.

4/10 Scarso

Jane

Viaggio di coppia
The main castle is beautiful from the outside but I only saw the inside as far as the reception desk because our room was a “Garden “ room which was outside the castle, across parking and into the basement of another building completely. It was absolutely nothing special and I would have booked elsewhere had I known. So if you want to stay in the castle I recommend calling them directly to confirm. I fault the property owners for their unclear and frankly slightly sneaky advertising. It was a huge disappointment. I know I’m not the first to feel this way.
Soggiorno di 1 notte a maggio 2023
Risposta di Sherbrooke Management, il giorno 9 mag 2023
Dear Jane, thank you for taking the time to review us, we appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on. I think it is unfair to say “ unclear and frankly slightly sneaky advertising” When It clearly states on all booking sites, including Expedia.com : (Executive Double or Twin (Castle, Courtyard or Garden Location).

10/10 Eccellente

Jonathan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Food was outstanding and a beautiful place to stay.
Soggiorno di 1 notte ad aprile 2023
Risposta di Management Sherbrooke Castle, il giorno 8 mag 2023
Dear Jonathan, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

Susie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fabulous stay. Room fabulous, spacious and spotless. Excellent meal in the evening with great service. Would definitely recommend and return again.
Soggiorno di 1 notte ad aprile 2023
Risposta di Management Sherbrooke Castle, il giorno 1 mag 2023
Dear Susie, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

4/10 Scarso

Carin

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Not 4 star hotel!
Cold room - radiator broken so 2 plug ins. Shower water took ages to heat up and then too hot to stand under. Bed shaking at any movement. All common areas restaurant so nowhere to sit and read while my husband rested. Place needs a serious upgrade
Soggiorno di 1 notte a gennaio 2023
Risposta di Management Sherbrooke Castle, il giorno 23 gen 2023
Dear Cairn, thank you for taking the time to review us, we are disappointed with your review. We appreciate feedback from our guests as it allows us to understand their experiences with us and lets us know what we are getting right, and areas we may need to focus on. I truly hope to welcome you back to Sherbrooke Castle Hotel.

10/10 Eccellente

Sascha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastisk sted. Alltid gjerne. Vi var veldig tilfreds
Risposta di Sherbrooke Management, il giorno 6 dic 2022
Kjære Sascha, tusen takk for den hyggelige anmeldelsen av Sherbrooke Castle Hotel. Din anmeldelse blir satt stor pris på og vil garantert bli gitt videre til hele teamet. Tusen takk nok en gang, og vi ser frem til å ønske deg velkommen tilbake i fremtiden til Sherbrooke Castle

10/10 Eccellente

Carol

Soggiorno di 2 notti a novembre 2022
Risposta di Sherbrooke Management, il giorno 5 dic 2022
Dear Carol, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Soggiorno di 1 notte a novembre 2022
Risposta di Sherbrooke Management, il giorno 21 nov 2022
Dear Guest, thank you very much for the kind rating of the Sherbrooke Castle Hotel. Your rating is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

6/10 Soddisfacente

Garry

Soggiorno di 1 notte a ottobre 2022
Risposta di Management Sherbrooke Castle Hotel, il giorno 21 nov 2022
Dear Garry, thank you for taking the time to rate us. We appreciate feedback from our guests as it allows us to understand their experiences with us and lets us know what we are getting right, and areas we may need to focus on. I truly hope to welcome you back to Sherbrooke Castle Hotel.

10/10 Eccellente

Stefanie

10/10 Eccellente

Philip

Soggiorno di 1 notte a ottobre 2022
Risposta di Sherbrooke Management, il giorno 24 ott 2022
Dear Philip, thank you very much for the kind rating of the Sherbrooke Castle Hotel. Your rating is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

2/10 Terribile

kathleen

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We didn't even stay. Moldy bathroom. We were put in an underground 40 year old room, hotter than hell, had to leave the window wide open and 3 fans to make it tolerable without clothes on, dirty sheets, rude staff - we left and stayed somewhere else.
Soggiorno di 2 notti a ottobre 2022
Risposta di Sherbrooke Management, il giorno 24 ott 2022
Dear Kathleen, thank you for taking the time to review us, we appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on.I am sorry you do not find your accommodation suitable. Whilst we appreciate the room may have been too hot for you, these rooms are not old. They were refurbished last year. The building in which they are situated is only 10 years old. We were fully booked that night, or we would have tried to move you to the main building. Our hotel is clearly listed on travel websites as having rooms situated in 3 areas - main castle, garden rooms, and cottage building. I will organise refunds today for you. I hope you enjoy the rest of your trip

8/10 Buono

Sean

Soggiorno di 2 notti a ottobre 2022
Risposta di Sherbrooke Management, il giorno 24 ott 2022
Dear Sean, thank you very much for the kind rating of the Sherbrooke Castle Hotel. Your rating is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

10/10 Eccellente

Christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Slottsferie
Koselig og hyggelig atmosfære, fikk ikke rom i selve slottet, så det bør prioriteres. Veldig god frokost. Ligger i et stille område med mange fantastiske hus og parker i umiddelbar nærhet.
Soggiorno di 2 notti a ottobre 2022
Risposta di Sherbrooke Guest Relations, il giorno 17 ott 2022
Kjære Christian, tusen takk for den hyggelige anmeldelsen av Sherbrooke Castle Hotel. Din anmeldelse blir satt stor pris på og vil garantert bli gitt videre til hele teamet. Tusen takk nok en gang, og vi ser frem til å ønske deg velkommen tilbake i fremtiden til Sherbrooke Castle.

8/10 Buono

Carolyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I booked a "Castle" for the last night of our Honeymoon only to be shown to a room that was outside, across the parking & down a flight of stairs. Not what I anticipated at all.
Soggiorno di 1 notte a ottobre 2022
Risposta di Management Sherbrooke Castle Hotel, il giorno 11 ott 2022
Dear Carolyn, thank you for taking the time to review us.We appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on.Once again, thank you for bringing your experience to our attention, and allowing us to improve. I truly hope to welcome you back to Sherbrooke Castle Hotel

2/10 Terribile

Claude

Soggiorno di 1 notte a settembre 2022
Risposta di Management Sherbrooke Castle, il giorno 27 set 2022
Dear Claude, thank you for taking the time to rate us.We appreciate feedback from our guests as it allows us to understand their experiences with us, and lets us know what we are getting right, and areas we may need to focus on.Once again, thank you for your rating and I genuinely hope to welcome you back to Sherbrooke Castle Hotel

10/10 Eccellente

jean-michel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabuleux
Hôtel ou plutôt château magnifique dans un superbe cadre dans un très beau quartier. un personnel super attentionné. Chambres très spacieuses, le restaurant est excellent. Vraiment un moment magnifique. Je commande ce hôtel. Un rapport prix excellent.
Soggiorno di 1 notte a settembre 2022
Risposta di Sherbrooke Guest Relations, il giorno 11 ott 2022
Cher Jean-Michel, merci beaucoup pour la gentille critique de l'Hôtel du Château de Sherbrooke. Votre avis est très apprécié et sera certainement transmis à toute l'équipe. Merci encore une fois et au plaisir de vous accueillir à nouveau au Château de Sherbrooke.

4/10 Scarso

Joseph

Soggiorno di 1 notte ad agosto 2022
Risposta di Management Sherbrooke Castle., il giorno 12 set 2022
Dear Joseph, Thank you for taking the time to rate us.We appreciate feedback from our guests as it allows us to understand their experiences with us and lets us know what we are getting right, and areas we may need to focus on.I genuinely hope to welcome you back to Sherbrooke Castle Hotel.

10/10 Eccellente

Christopher

Soggiorno di 1 notte ad agosto 2022

10/10 Eccellente

Kevin

Soggiorno di 1 notte a luglio 2022
Risposta di Sherbrooke Management, il giorno 25 lug 2022
Dear Kevin, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

8/10 Buono

ANTONIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Para curtir um programa diferente por uma noite...
O Castelo é bonito e é sempre interessante ficar hospedado em um, mas o quarto não tem ar condicionado, o que era comum há algum tempo em hotéis em lugares que fazem frio, mas hoje em dia é inconcebível. A noite foi desconfortável... O Café da manhã também é apenas razoável. É um pouco longe da cidade, mas é pra ficar hospedado e curtir um jantar por lá mesmo. Fiquei em um quarto fora do Castelo, mas não faz muita diferença, apenas foi mais dificil levar as malas em função das escadas, pois não havia quem ajudasse, a não ser a própria funcionaria da recepção.
Soggiorno di 1 notte a giugno 2022
Risposta di Sherbrooke Management, il giorno 27 giu 2022
Estimado Antonio, muchas gracias por la amable reseña del Sherbrooke Castle Hotel. Su opinión es muy apreciada y, sin duda, se transmitirá a todo el equipo. Agradecemos los comentarios de nuestros huéspedes, ya que nos permiten comprender sus experiencias con nosotros y nos permiten saber qué estamos haciendo bien y las áreas en las que debemos centrarnos. Muchas gracias una vez más, y esperamos darle la bienvenida nuevamente en el futuro a Sherbrooke Castle.

8/10 Buono

Caite

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful castle
Beautiful hotel and nice room. Reception staff were wonderful and helpful with our trip to Glasgow. The restaurant was okay. Food was good but service was slow (there was also a wedding party dining) and didn’t feel very welcoming.
Soggiorno di 1 notte a giugno 2022
Risposta di Management Sherbrooke Castle., il giorno 14 giu 2022
Dear Caite, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

10/10 Eccellente

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was big and comfortable. The castle grounds are beautiful. Staff were friendly. Amy gave great suggestions for places to eat. With a train station just down the street, visitors have east access to Glasgow. Highly recommended.
Soggiorno di 2 notti a maggio 2022
Risposta di Management Sherbrooke Castle, il giorno 14 giu 2022
Dear Sara, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

10/10 Eccellente

Marilyn

Soggiorno di 1 notte ad aprile 2022
Risposta di Sherbrooke Guest Relations, il giorno 25 apr 2022
Dear Marilyn, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.

6/10 Soddisfacente

Susan

Mi è piaciuto: Pulizia e personale e servizio
Over priced, Underwhelmed
Rooms described and priced as 'executive', but really no better than a superior double. Room was soulless - empty bookcases, nowhere to sit and drink coffee with partner (as you would expect in an executive room) and a view of the air con units and conservatory roof. No bottled water. Capsules for the nespresso were red and blue - no explanation as to what these contained. In huge bathroom, no bath and toilet in worst position ever. Slow draining sink and no over mirror light. As you check in you're told to go up the stairs and through the glass door - and room 9 is dead ahead. So everyone coming upstairs is banging that door, heavy footing past your room and laughing and shouting to each other goodnight! And ofc in the morning from 6am it's the reverse - loud and no privacy :( Add to this the odd job guy scraping window paint outside your room and waving at you ? not impressed. Damp patches on room ceiling, exterior shower grout black. Pillows like bricks, but soft available in wardrobe. Staff and food amazing, but not worth money paid - expected so much more from 'executive room'.
Soggiorno di 1 notte ad aprile 2022
Risposta di Management Sherbrooke Castle, il giorno 2 mag 2022
Dear Susan, thank you for taking the time to review us. We appreciate feedback from our guests as it allows us to understand their experiences with us, let us know what we are getting right, and areas we may need to focus on. Once again, thank you for bringing your experience to our attention, and allowing us to improve. I truly hope to welcome you back to Sherbrooke Castle Hotel.

8/10 Buono

Carol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful building
Lovely place, but a couple of niggles. We had to give 24 hours notice to get afternoon tea. Also, we weren’t given the Wi-Fi code and it was too late in the evening to go and ask. My big concern was that the key and the light card are on the same ring, so you need to lock your door before you can put your room lights on. This is not well thought out for night time or if there is a fire and you have to get out of your room swiftly. If you have limited mobility, this is not the place for you. The hotel sits on a hill with very steep steps to the streets and there’s no lifts to rooms. Although this all may sound very negative, these are mainly niggles. The hotel is beautiful and the bed was extremely comfortable. It was a lovely place to stay.
Soggiorno di 1 notte ad aprile 2022
Risposta di Sherbrooke Guest Relations, il giorno 2 mag 2022
Dear Carol, thank you very much for taking the time to provide us with feedback regarding your recent stay at Sherbrooke Castle. We pride ourselves on our guest's experiences and we are delighted to read your kind comments which will be passed on to the whole team. We look forward to welcoming you back in the future to Sherbrooke Castle Hotel.

10/10 Eccellente

Miss

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really nice hotel
really nice hotel and friendly staff. An excellent breakfast too.
Soggiorno di 1 notte ad aprile 2022
Risposta di Management Sherbrooke Castle, il giorno 2 mag 2022
Dear Miss, thank you very much for the kind review of the Sherbrooke Castle Hotel. Your review is greatly appreciated and will certainly be passed on to the whole team. Many thanks once again, and we look forward to welcoming you back in the future to Sherbrooke Castle.