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Recensioni per Mercure Gold Coast Resort

4 out of 5
Mercure Gold Coast Resort
64 Palm Meadows Drive, Carrara, QLD

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 498 su 1000 recensioni" "
Valutazione di 8 - Buono. 333 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 111 su 1000 recensioni" "
Valutazione di 4 - Scarso. 39 su 1000 recensioni" "
Valutazione di 2 - Terribile. 19 su 1000 recensioni" "

8,8/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Krystal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were a good size, facilities had everything you could need. It is in a nice quiet area away from the busyness of main strip but it is only a 10-15 drive if you wanted to go. Pool facilities are great and the buffet breakfast option waa perfect for us as we didn't need to venture out for lunch
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Alofa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Adele

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay here
Soggiorno di 4 notti a febbraio 2024
Risposta di Guest Services, il giorno 2 mar 2024
Dear Adele, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
beautiful spot, welcoming staff, great service just perfect. am truly grateful to the staff who went out of their way to make our engagement a success. thanks heaps
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Services, il giorno 17 feb 2024
Dear Matthew, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us and we appreciate your kind words about our staff. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We will pass on your feedback to the staff members that looked after you. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 Eccellente

Mick

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was in a very quiet area it was super clean and staff were very pleasant. Pool was excellent
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Services, il giorno 17 feb 2024
Dear Mick, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us and we appreciate your kind words about our staff, cleanliness and pool area. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

6/10 Soddisfacente

Andrea

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointed
We had to change rooms as in the 1st room, the air conditioning wasn't working, fridge leaking and mouldy and shower wan't working. 2nd room was better but air conditioner was noisy and no fan in bathroom which is a hygiene risk also shower screen ended less than halfway across causing water to flood the floor. Tap in shower/bath worked but didn't turn water off completely from the other tap/showerhead. Limited kitchen crockery no plates, bowls, knives or forks which would help if people wanted to save money by having a meal in the room instead of eating out for all meals. Pool having no lifeguard and people bringing drinks in glasses from the bar with no regard for safety. No lifts in general except in lobby which has been modernised but the rooms have been left to deteriorate. House keeping came in when we had our 'do not disturb' sign up. Overall, wouldn't reccomend if staying for more than a couple of nights
Soggiorno di 6 notti a gennaio 2024

10/10 Eccellente

Stacey

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not a bad word to say about this property. Made our stay on the Gold Coast a smooth one! Shout out to the team providing breakfast each morning! It was so nice seeing their smiling faces each morning!
Soggiorno di 7 notti a gennaio 2024
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Stacey. Thank you for your review. We appreciate the kind words and hope to welcome you back soon.

10/10 Eccellente

HIROYUKI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Hiroyuki, Thank you for your review. We appreciate you taking the time to leave us some insight. We hope to welcome you back soon.

10/10 Eccellente

Alison

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Alison, Thank you for your review.

10/10 Eccellente

Kerrie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was so tranquil & relaxing. We would highly recommend. Thank you ♥️
Soggiorno di 1 notte a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Kerrie, Thank you for your review.

10/10 Eccellente

Jaideep

Soggiorno di 2 notti a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Jaideep, Thank you for your review.

10/10 Eccellente

Mary

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Services, il giorno 17 feb 2024
Dear Mary, Thank you for taking the time to leave a wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 Eccellente

Scott anthony

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was good the services and staff was amazing when i booked threw whotif i wish i had the option to have cooking facility but overall it was fantasic i would stay there again
Soggiorno di 6 notti a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Scott, Thank you for your review.

10/10 Eccellente

Mr Bernd

Soggiorno di 1 notte a dicembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Mr. Bernd. Thank you for your review.

6/10 Soddisfacente

angela

Soggiorno di 2 notti a novembre 2023
Risposta di Ben - Front Office Manager, il giorno 6 feb 2024
Dear Angela, Thank you for your review.

8/10 Buono

Lillian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Services, il giorno 3 dic 2023
Dear Lillian, Thank you so much for your recent stay with us at Mercure Gold Coast Resort and we appreciate you taking the time to share your experience with us. We are glad to hear you enjoyed your stay with us! We look forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 Buono

Dhanashri

Mi è piaciuto: Pulizia e personale e servizio
Every staff member was friendly. Room was quiet and clean. GF option in dining was fantastic Only complaint would be that the resort was full with attendees for Paul McCartney concert and a shuttle bus would have made it much better for everybody Other than that we enjoyed our one night stay
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Sue

Soggiorno di 1 notte a novembre 2023
Risposta di Ben - Front Office Manager, il giorno 9 nov 2023
Dear Sue, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent stay with us. We hope to welcome you back for a return stay.

8/10 Buono

Kerriann

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think for the price of the room breakfast shold be included.
Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Mary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All staff were polite and happy to help
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Services, il giorno 6 nov 2023
Dear Mary, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay with us and appreciate your kind words about the food, staff, bed and parking. At Mercure Gold Coast Resort, we strive to provide a comfortable stay for all our guests and are pleased to hear that we have achieved this for you. We look forward to welcoming you back soon. Kindest Regards, Guest Services

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Services, il giorno 6 nov 2023
Thank you for taking the time to leave a wonderful review! We are delighted that you enjoyed your stay with us and appreciate your kind words about the food, staff, bed and parking. At Mercure Gold Coast Resort, we strive to provide a comfortable stay for all our guests and are pleased to hear that we have achieved this for you. We look forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 Buono

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Services, il giorno 23 ott 2023
Dear Michelle, Thank you for taking the time to provide positive feedback regarding your stay at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Kindest Regards, Guest Service

4/10 Scarso

Edwina

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear Edwina, Thank you for your review. We hope to welcome you back for a future stay.

8/10 Buono

Tracey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Peaceful and beautiful location
We attended a conference in Carrera so this was the perfect location, room a bit dated but very comfortable and great King bed. Awesome pool as well but it closes at 10pm which was way too late due to the noise of unruly kids at that hour!! Restaurant was average dinner wise but couldn’t fault the cocktails :) Will def stay here again.
Soggiorno di 4 notti a ottobre 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear Tracey, Thank you for your review! We appreciate the kind words and look forward to welcoming you back for a future stay.

6/10 Soddisfacente

John

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Average in todays standards
Soggiorno di 2 notti a ottobre 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear John, Thank you for your review. We appreciate your comments and look to better serve you in the future.

8/10 Buono

Kenneth William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room that was clean with lovely view. Some minor issues impacting overall score included fan didn't work in bathroom, not all bathroom products were available for use (body wash empty)and tea/coffee supplies weren't resupplied despite staying 2 nights. Small things but influenced impressions
Soggiorno di 2 notti a ottobre 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear Kenneth, Thank you for your review. We appreciate your feedback and hope to welcome you back for a future stay.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a fabulous stay I didn’t want to leave. The staff being at the restaurant the cleaning crew the gardener the pool staff all made me feel so welcome. I will always stay at this resort it has everything.Thank you for such a wonderful stay. Mary
Soggiorno di 6 notti a settembre 2023
Risposta di Guest Services, il giorno 6 ott 2023
Dear Mary, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 Buono

Andrew

Soggiorno di 1 notte a settembre 2023
Risposta di Guest Services, il giorno 13 ott 2023
Dear Andrew, Thank you for taking the time to leave a review regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Kindest Regards, Guest Services

10/10 Eccellente

Nikolaus

Soggiorno di 1 notte a settembre 2023
Risposta di Guest Services, il giorno 17 set 2023
Dear Nikolaus, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 Buono

Sharee

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Comfortable and pool is heated , staff very friendly, meals were delicious and not overpriced. However as a smoker I found that the only area you could have a cigarette is via the front entrance to reception which is a bit off putting for guests who don’t smoke and those who do, would certainly consider having another area for the comfort of all your guests. Not to mention safety at night having to walk up there.
Soggiorno di 2 notti a settembre 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear Sharee, Thank you for your review. We appreciate the kind words and hope to welcome you back for a future stay.

10/10 Eccellente

Leah

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Services, il giorno 10 set 2023
Dear Leah, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome facilities and staff, great price. My only issue is there is nothing around and it's a $50 cab ride to the beach.
Soggiorno di 3 notti ad agosto 2023
Risposta di Ben - Front Office Manager, il giorno 29 ott 2023
Dear Robert, Thank you for your review. We appreciate you taking the time to leave us some insight into your recent stay. We hope to welcome you back to the resort soon.

6/10 Soddisfacente

Anita

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Services, il giorno 6 ott 2023
Dear Anita, Thank you for your taking the time to leave a review regarding the beautiful room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

10/10 Eccellente

Paul, Silver Spring

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great staff bit outdated bathroom
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Lyall

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Services, il giorno 10 set 2023
Dear Lyall, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 Buono

Ian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a great relaxing place wth great views of the golf range., Supportive staff and Great lovely Sumptuous dinner .Only concern was the fridge which worked as a freezer and as a result liquid medications frozen ; even milk we had.
Soggiorno di 2 notti ad agosto 2023

8/10 Buono

Colette

Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Services, il giorno 19 ago 2023
Dear Colette, Thank you so much for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you enjoyed your time with us. We are especially pleased to hear that you had a positive experience with staff member. We are always looking for ways to enhance our guests' experience, and feedback like yours is invaluable in helping us achieve that goal. Thank you again for choosing to stay with us, and we hope to welcome you back soon. Kind Regards Guest Services

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very classy
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Services, il giorno 28 lug 2023
Dear JamesWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

8/10 Buono

Jane

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Services, il giorno 28 lug 2023
Dear JaneWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

10/10 Eccellente

AARON

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The booking in lady was great.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Services, il giorno 28 lug 2023
Dear AaronWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

8/10 Buono

Barbara

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All was good. Apart from noisy people at midnight. But that’s not in your control
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Services, il giorno 28 lug 2023
Dear BarbaraWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

6/10 Soddisfacente

Joy

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pretty average - not 4 star quality
We were a little disappointed with the 4-star hotel. The entire place it is looking tired. The room was basic and needs a revamp. No bottled water in the room, we had to ask for it. The basin in bathroom had an unpleasant odour, which they corrected the next day with Jonola. We had a few bags but no one to help take them to the room due to lack of staff to help. The bar and restaurant area was stark and boring. They had trouble with their eftpos machine so our visitors couldn’t pay for their drinks. These little hiccups resulted in leaving a day early. Credit to the hotel the did reimburse us the drinks tab upon leaving.
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Oliver

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent. Stayed for a few days as a family holiday in the Gold Coast. High standards throughout as to be expected from a Mercure hotel. Heated pool, hot tub particularly on colder evenings was a real treat. Superb facilities throughout with spacious twin room facilities which consisted of 2 double beds. Highly recommend.
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Services, il giorno 28 lug 2023
Dear OliverWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

10/10 Eccellente

Francis

Soggiorno di 1 notte a luglio 2023
Risposta di Guest Services, il giorno 19 ago 2023
Dear Francis, Thank you so much for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you enjoyed your time with us. We are especially pleased to hear that you had a positive experience with staff member. We are always looking for ways to enhance our guests' experience, and feedback like yours is invaluable in helping us achieve that goal. Thank you again for choosing to stay with us, and we hope to welcome you back soon. Kind Regards Guest Services

6/10 Soddisfacente

Kelvin

Soggiorno di 1 notte a luglio 2023

8/10 Buono

Alexandria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property in close driving proximity to Broadbeach. Not the most modern but was nice and quiet and comfortable for a 4 night stay on the Gold Coast!
Soggiorno di 4 notti a luglio 2023
Risposta di Monika, il giorno 13 lug 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay, and that our team was able to provide you with excellent service.We are glad to hear that you found our location to be convenient, and that you enjoyed the amenities we offer. We strive to provide our guests with everything they need to feel comfortable and relaxed during their stay.Thank you again for choosing to stay with us, and we hope to welcome you back soon.Best regards,

6/10 Soddisfacente

Hamed

Mi è piaciuto: Personale e servizio
It is good place to stay, but the room was not clean as I expected and there was black moulds on the shower and Air-condition filter was dusty. Can provide pictures if need it. Restaurant and bar personnel are friendly and welcoming! Food was delicious! Hope this helps to improve.
Soggiorno di 1 notte a luglio 2023
Risposta di Monika, il giorno 13 lug 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay, and that our team was able to provide you with excellent service.We surely will take your suggestions into consideration as we continue to improve our services. Our goal is to provide our guests with the best possible experience, and feedback like yours helps us achieve that goal. We strive to provide our guests with everything they need to feel comfortable and relaxed during their stay.Thank you again for choosing to stay with us, and we hope to welcome you back soon.Best regards,

8/10 Buono

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
It’s a quieter location and not far from all areas in the Gold Coast of interest but you do need a car which we knew when booking. An indoor pool would have been nice and an adult only spa at a hotter temperature, didn’t take kindly to the one and only time I had a spa and little kids were splashing and jumping in it with no sight of a parent. Food options are limited but enjoyed the buffet breakfast each morning. Overall, rooms could use an update and made more homely. There’s no decor plus streaming channels would have been good. Enjoyed our stay thank you
Soggiorno di 7 notti a giugno 2023

8/10 Buono

Peter

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di YS, il giorno 22 giu 2023
Thank you for the great review!We look forward to welcoming you back to the resort.The Mercure Team

8/10 Buono

Sharon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff
Soggiorno di 2 notti a giugno 2023
Risposta di YS, il giorno 22 giu 2023
Thank you for the great review!We look forward to welcoming you back to the resort.The Mercure Team