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Recensioni per Sanctuary Beach Resort

3.5 out of 5
Sanctuary Beach Resort
47 Teemangum Street, Currumbin, QLD

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 76 su 146 recensioni" "
Valutazione di 8 - Buono. 49 su 146 recensioni" "
Valutazione di 6 - Soddisfacente. 19 su 146 recensioni" "
Valutazione di 4 - Scarso. 0 su 146 recensioni" "
Valutazione di 2 - Terribile. 2 su 146 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

8,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Tameka

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di Dave, il giorno 23 feb 2024
Happy you enjoyed your stay, thankyou for review

8/10 Buono

Joe

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di dave, il giorno 21 feb 2024
Thanks for taking the time for a review

6/10 Soddisfacente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di dave, il giorno 21 feb 2024
thankyou

10/10 Eccellente

Kasey-Lee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beautiful place, close to everything. Loved waking up to the beach every morning and the place is huge. Lots of space for the family. Will definitely be coming back.
Soggiorno di 5 notti a novembre 2023
Risposta di dave, il giorno 21 feb 2024
Thanks for review

6/10 Soddisfacente

Jacqueline

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Servizi
Apartment was a great location, very central to beach, surf club, cafes and bars. Apartment was nice, very spacious. But very dated and in much need if an upgrade. If not good on stairs, ask for grouns level or choose somewhere else as lots of stairs and no lifts.. No give on checkout time, yes we were half hour past checkout time, but pressure was ridiculous, knocking on door twice and pressuring people in car park, whilst parking there car, asking for apartment keys. Which was a bit disappointing.Especially as we were for a wedding and one of the couples getting stressed was the Bride and Groom..
Soggiorno di 2 notti a novembre 2023
Risposta di Dave, il giorno 21 feb 2024
Thanks for review, we had new guests coming in so needed to get the apartment cleaned, you forgot to mention what time you checked out, well after 10am.....:-)

10/10 Eccellente

Tracy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We love this place. The kitchen is poorly equipped in the unit we stayed in but that’s up to the owner not the establishment. Close to the beach.
Soggiorno di 2 notti a ottobre 2023
Risposta di dave, il giorno 27 nov 2023
Thanks for taking the time for a review

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Nice location
It was a nice location (close to the beach) and friendly team - it was a bit hard to track them down/communicate at times though. Unit was fine but a bit dated and not what the images showed on the website. We enjoyed having the surf club down the beach and access to shops etc close-by.
Soggiorno di 4 notti a ottobre 2023
Risposta di Dave, il giorno 27 nov 2023
Thankyou for review, yes we are busy throughout complex keeping the place nice for you :-)

10/10 Eccellente

Chris

Soggiorno di 2 notti a settembre 2023
Risposta di dave, il giorno 27 nov 2023
Thankyou

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great Location
We had a 2 bedroom apartment with a sea view on the second level which had a walk in wardrobe and en suite along with a laundry with another shower and a separate toilet with a large well stocked kitchen/dining and lounge for the family to spread out in. The place has easy underground parking with access up to the rooms. The pool area with BBQs was great and very tidy. The place also has easy and close access to the beach and is well placed for driving to all the attractions the Gold coast has to offer. We were on the second level and at the start we did hear the planes but they aren't consistent and stopped at a good time and we didn't notice them after a couple of days, other than this the place is very quite. We would stay again when coming to the Gold Coast.
Soggiorno di 10 notti a giugno 2023
Risposta di dave, il giorno 7 set 2023
Thankyou for taking the time for a review

10/10 Eccellente

Sitinor Safirah

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti ad agosto 2023
Risposta di dave, il giorno 7 set 2023
Thankyou see you again

10/10 Eccellente

Cathy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wonderful adult retreat and balcony. Friendly staff. Easy to walk to eating. Great beach and pool. Missed a lift to 3rd floor but not a major issue. Taking the stairs is good for a holiday and all the extra ks we put on🙂
Soggiorno di 4 notti a luglio 2023
Risposta di dave, il giorno 7 set 2023
Thankyou see you again next year

10/10 Eccellente

SL

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di dave, il giorno 7 set 2023
Thankyou

10/10 Eccellente

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our apartment was clean and modern and best of all we had an ocean view. We were very happy and would stay again. Wendy
Soggiorno di 3 notti a luglio 2023

8/10 Buono

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We enjoyed staying away from the hustle and bustle of Surfers and exploring a new area. Access to lovely beach right out front and around the corner from Currumbin Wildlife Sanctuary (we attended the free bird feeding a couple of times). Apartment was comfortable and spacious, though a bit dated. Would stay here again!
Soggiorno di 6 notti ad aprile 2023
Risposta di Dave, il giorno 26 giu 2023
Glad you enjoyed your stay, see you again Rebecca.

8/10 Buono

Leanda

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was very private, with a lovely tropical feel. Definitely stay again.
Soggiorno di 7 notti a marzo 2023
Risposta di Dave, il giorno 26 giu 2023
Thankyou for review

8/10 Buono

Kiah

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
A beautiful property that was clean and updated. We booked a 3 bedroom apartment and it was perfect for five adults. Close to the beach and the pool area was so nice. We will be back!
Soggiorno di 2 notti ad aprile 2023
Risposta di Dave, il giorno 26 giu 2023
Thankyou for taking the time for a review

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property, although a bit older, was in very good condition. The caretakers were friendly and approachable.
Soggiorno di 7 notti a marzo 2023
Risposta di Dave, il giorno 26 giu 2023
Thanks and see you again Mark

8/10 Buono

Enzo, Auckland

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Some of the plugs and switches weren't working including the upstairs bathroom extractor
Soggiorno di 6 notti a marzo 2023
Risposta di Peter, il giorno 30 mar 2023
Thanks for letting us Know

10/10 Eccellente

Joshua

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2023
Risposta di Peter, il giorno 30 mar 2023
Thanks

10/10 Eccellente

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely clean place to stay, beautiful view, care taker of the building is very visible and helpful. Very quiet building right on the beach, shops, restaurants and cafes in walking distance.
Soggiorno di 2 notti a marzo 2023
Risposta di david, il giorno 9 mar 2023
Thankyou for taking time for a review, see you next time.

8/10 Buono

t

Mi è piaciuto: Pulizia e comfort della camera
Wedding attendance
Nice location but fixtures and fittings a bit dated. Generally clean but struggled to sleep due to being on the flight path and first flight was at 6:30 am. Walking distance to 2 surf clubs
Soggiorno di 7 notti a febbraio 2023
Risposta di dave, il giorno 7 mar 2023
Thankyou for the review, most apartments have been renovated here now, glad you enjoyed your stay.

10/10 Eccellente

jennifer

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
overall clean a d wonderful staff
Soggiorno di 5 notti a ottobre 2022
Risposta di Nadine, il giorno 18 ott 2022
Thank you Jennifer.Regards,The Sanctuary Beach Team

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2022
Risposta di Nadine, il giorno 2 gen 2023
Thank you Elizabeth!Regards,The Sanctuary Beach Team

8/10 Buono

Eve

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Fabulous location. Clean and neat property. Some small maintenance requirements in the apartment needs addressing but overall we were very happy with our stay. Couldn’t have asked for a better view! Will definitely be coming back.
Soggiorno di 2 notti ad aprile 2022
Risposta di Nadine, il giorno 3 mag 2022
Thank you Eve - see you next time! Regards, The Sanctuary Beach team

6/10 Soddisfacente

Neville

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location but under the flight path😞
Soggiorno di 3 notti a febbraio 2022
Risposta di Nadine, il giorno 7 feb 2022
Thanks Neville, being 7 minutes from the airport has its advantages and disadvantages. We have not had many planes the last 2 years due to COVID but they are back in the air again. Which is great people can travel again. Regards, The Sanctuary beach team

8/10 Buono

Cathy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good location for the beach, wildlife sanctuary and surf clubs. Good for kids with a pool and park nearby.
Soggiorno di 2 notti a ottobre 2021
Risposta di Nadine, il giorno 1 nov 2021
Thank you Cathy, we hope to welcome you back one day. Regards, The Sanctuary beach Team

10/10 Eccellente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Fantastic location, helpful staff, beautiful unit, very well equipped - great get away.
Soggiorno di 2 notti ad agosto 2021
Risposta di Nadine, il giorno 19 ago 2021
Thank you Rachel - we hope to welcome you back again one day. Regards, The Sanctuary Beach team

6/10 Soddisfacente

Tracy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a luglio 2021
Risposta di Nadine, il giorno 12 lug 2021
Thank you Tracy - the ground floor beachfront unit is a popular choice - sorry you did not think it was beachfront enough.

8/10 Buono

Julie

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a giugno 2021
Risposta di Peter, il giorno 6 lug 2021
Thanks

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 4 notti a maggio 2021
Risposta di Nadine, il giorno 11 giu 2021
Thank you for the feedback. Regards the Sanctuary Beach Team.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a febbraio 2021
Risposta di Nadine, il giorno 3 mar 2021
Thank you for the top score. We hope we can welcome you back again one day. Regards, The Sanctuary Beach Team

8/10 Buono

Melanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great location for family getaway
The location of the property was awesome - the beach was on the door step and it was easy to get around. The unit was spacious if a little dated, but it was clean and well looked after. The only issue is that it didn't have a lift and was on the top floor so there were quite a few steps for us to carry our luggage up. Layout of the apartment was a little odd too with the main outside eating area located upstairs off the main bedroom and the TV away from the main living room couch. All small things that didn't diminish too much our enjoyment. There was also a night market across the road with lots of food options on a Friday night. The hosts were also great with communication and made checkin easy. Thank you!
Soggiorno di 2 notti a febbraio 2021
Risposta di Nadine, il giorno 10 feb 2021
You are most welcome Melanie, and we hope we can welcome you and the family back again soon. Regards, The Sanctuary Beach Team

10/10 Eccellente

Nik, Brisbane

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
2nd time staying at Sanctuary Beach- just as great as the first time. Nice, clean apartment just meters from the beach
Soggiorno di 7 notti a settembre 2020
Risposta di Nadine, il giorno 14 ott 2020
Thanks Nik - we look forward to welcoming you back next holidays! Regards, The Sanctuary Beach Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Christmas 2019 Gift Voucher-Getaway
Thanks to Covid-19, finally got to use our Gift Voucher. It was money well spent. The Resort, which really is right on the beach, was within easy walking distance of the Swell Sculpture Exhibition held on Currumbin Beach and the beach view from the balcony of our apartment was amazing. The apartment was clean, roomy and well stocked with kitchen essentials. The Resort is on four levels and there are no lifts so be prepared to carry your luggage up two flights of stairs on each level. This did not bother us, however it may do if you are disabled.
Soggiorno di 3 notti a settembre 2020
Risposta di Nadine, il giorno 23 set 2020
Thank you for the detailed review, and we hope we can welcome you back again soon! Regards, The Sanctuary Beach Team

10/10 Eccellente

Sarah, Brisbane

Mi è piaciuto: Servizi
We stayed in a ground floor beach front unit. The own has taken very good care of the unit. The complex is in good condition and ideally located to the beach as well as the Wild Life Sanctuary.
Soggiorno di 2 notti a luglio 2020
Risposta di Nadine, il giorno 5 lug 2020
Thank you for the feedback Sarah, we hope you can welcome you and your family back again soon. Regards, The Sanctuary Beach Team

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia
So close to beach Very comfortable beds Very clean and very spacious
Soggiorno di 2 notti a giugno 2020
Risposta di Peter, il giorno 22 giu 2020
Thanks Glad you enjoyed your stay Regards Peter

10/10 Eccellente

Beth, Toowoomba

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Fantastic views! Very clean and comfortable. Will stay again.
Soggiorno di 2 notti a giugno 2020
Risposta di Nadine, il giorno 16 giu 2020
We are glad you enjoyed your stay! We look forward to welcoming you back. Regards, The Sanctuary Beach Team

10/10 Eccellente

Nik, Brisbane

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Amazing location, literally right on the beach! Apartments are large and well equipped, very helpful staff. The local area has lots to offer and we look forward to make use of the properties tennis court next time- we will def be coming back!
Soggiorno di 2 notti a giugno 2020

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Ok at first glance but beware of the cockroaches!
Unfortunately there we a couple of things that have meant we cannot give Sanctuary Beach resort a better review. On arriving after reception had closed, (which was a very smooth process, so well done!) we arrived at our room(unit14). I had booked a beachfront apartment with a balcony, I received a ground floor apartment with a patio and very little/no view of the ocean/beach from within the apartment, unless stood with nose up to dirty window. I contacted the manager who assured me this room classed as beachfront as you could see the beach from the patio! I had originally changed my booking from oceanview as wanted an apartment on the beachfront, this was at added cost but was not what i got! 'Be careful what you wish for!' The apartment was in reasonable condition at first glance but did have a problem with ants inside the apartment from the start then 3 days into our stay we met our first cockroach! We mentioned to the manager and whilst we did receive a spray, we were told that 'people from the uk didn't come to Australia because of the insects! A bit patronising and funnily enough cockroaches didn't come up on any of my searches! Unfortunately that wasn't the end of the cockroaches, we had visits every night from tiny babies to full size, over 20 at least! We couldn't wait to leave, again told the manager but didnt feel that much would be done about it! I don't usually write negative reviews but have to be honest on this occasion. Sorry Sanctuary Beach resort
Soggiorno di 8 notti a febbraio 2020
Risposta di SBR Management, il giorno 13 mar 2020
Thank you for your review, even though you were disappointed. We only have limited beachfront units in the complex and some guests love being on the ground floor and being able to walk straight out to the beach like you can from that unit. We complete pest control regularly in the complex and we can increase the frequency, however when the weather is humid and or wet, the bugs do come out, and we tried to address that for you. We had quite a few conversations with you during your stay and you seemed to be enjoying yourselves in beautiful Currumbin. Apologies as that seems not to be the case from this review.

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Close to Currumbin Wildlife Santurary. Right at the beach. Excellent pool.
Soggiorno di 7 notti a gennaio 2020
Risposta di Nadine, il giorno 13 gen 2020
Thank you for the feedback. We hope to welcome you back again one day. Regards, The Sanctuary Beach Team

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2019
Risposta di Nadine, il giorno 7 gen 2020
Thank you for the feedback. Regards, The Sanctuary Beach Team

8/10 Buono

Aminudin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Stay
Great accomodation within walking distance to the beach. The room fill with amenities and clean. It has secured car park, swimming pool & barbeque pit. Very near to the airport - 5 min drive only.
Soggiorno di 8 notti a dicembre 2019
Risposta di Peter, il giorno 24 dic 2019
Thanks for your review Regards Peter

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
While the apartment we stayed in wasn’t particularly modern it had all the mod cons. Kitchen was well equipped and I was surprised it also had a full laundry. Was very handy to be able to wash and dry clothes while there. The on-site property managers were fantastic. Very friendly and helpful, they ensured our stay was a good one. Pool was fantastic and the property is well located for public transport. Excellent for families.
Soggiorno di 5 notti a dicembre 2019
Risposta di Peter, il giorno 24 dic 2019
Thanks for your review Regards Peter

6/10 Soddisfacente

Krystyna A.

very good location right on the beach no view from unit 34. Also some maintenance work is needed .
unit 34 is very spacious with big living area. We joined the bads downstairs and we found lots of dust on the floor under the bad. I don't think it was cleaned for weeks. Toilet holder broken tap leaking . Lots of sand and food on the leather couch under and between the cushions. Otherwise this unit has lots of kitchen utensils plates cups and glasses. Would be nice if more condiments like salt and pepper were supplied. In Canada even spices herbs etc are supplied in the apartments. Despite all that the place was very pleasant very helpful manager even help to cary for us some of the language from the car. We effeminately would recommend the resort and this unit.
Soggiorno di 2 notti a novembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
We had a lovely stay at this property. Its location is perfect. The wildlife sanctuary and beac are both steps away. The property doesn’t have a lift from the car park and there are steps from the road which made it quite difficult for us to load / unload. If you’re have a pram, or mobility device it may be an issue too. The property manager did warn us about a number of steps to our apartment too but we hadn’t realised how many. If you have young kids or wheels - ask for an easy access unit!l. The property is lovely and well cared for, the manager was friendly and helpful and overall we greatly enjoyed our time there and would def go back!
Soggiorno di 2 notti a novembre 2019
Risposta di Nadine, il giorno 18 nov 2019
Thank you for the feedback, and yes we do warn people about the stairs as much as possible. Regards, The Sanctuary Beach Team

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Grounds are beautiful and clean. Lots of area to sit in the bbq space. Lots of shade. Swimming pool is meant to be heated but both the spa and pool were freezing. Apartment clean until you moved the bed- lots of dust which isn’t good if you have an allergy. Old school building which means noise from other apartment carries terribly. Apartment itself is average and with the fluorescent lighting feels rather claustrophobic. Grounds and location superb
Soggiorno di 2 notti a ottobre 2019
Risposta di Nadine, il giorno 6 nov 2019
Thank you for the feedback anonymous - the staff here in the reception will happily resolve any issues you may find if you let us know during your stay and not after you have checked out! As we do not know what unit you stayed in as your post is anonymous, we cannot follow up further. Regards, the SBR Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e servizi
Soggiorno di 5 notti a ottobre 2019
Risposta di Nadine, il giorno 16 ott 2019
Thank you Anonymous!

8/10 Buono

SATOSHI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
リゾートのアパート
基本は自炊対応なので、住居として揃っていることが重要で、ほぼOK。日本人には若干照明が暗め。
Soggiorno di 7 notti a settembre 2019
Risposta di Nadine, il giorno 9 ott 2019
Thank you Satoshi.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great position close to the bird sanctuary and the beach. Lovely big room.
Soggiorno di 2 notti a settembre 2019
Risposta di Peter, il giorno 22 set 2019
Thanks

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2019
Risposta di Nadine, il giorno 17 set 2019
Thank you! Regards, The Sanctuary Beach Team