Dear Mrs. Lucia,Thank you for the time it took to comment and rate your experience with us. It is very useful for us to receive feedback from our clients so that we can discern the road map ahead that we should be following. If you are thinking of staying in the hotel again, do not forget to visit our website in order to enjoy exclusive discounts. With kind regards,The Public Relations Department.

Dear Mr Lucio,Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. Kind regardsPublic Relations department

Estimado Lorenzo,Queremos agradecerle su detallada y muy interesante reseña y, por supuesto, por haber elegido Lopesan Costa Meloneras Resort para pasar sus vacaciones.También nos gustaría agradecerle por mencionar los puntos buenos y también los malos, todo esto nos ayuda a mejorar nuestros servicios cada día.También nos gustaría disculparnos por los inconvenientes que haya podido sufrir durante su estancia.Le aseguramos que sus comentarios han sido transmitidos a los departamentos correspondientes. Los comentarios de todos nuestros clientes son para nosotros de gran importancia ya que nos permiten detectar dónde podemos mejorar que es nuestro objetivo. Esperamos que en el futuro nos de una nueva oportunidad y tener el placer de darle la bienvenida de nuevo. Reciba un cordial saludo,

‘Dear Mr. Lucio, Acting as a second home for our visitors is a great responsibility for us. Our desire is that everything should be perfect so that our guests’ only concern is enjoying both the hotel and this beautiful island. Comments such as yours encourage us to continue, to keep working hard, reminding us that the work is worth it. We are happy that your time with us met your expectations and we hope that it will not be too long until we see you again. Thank you. ‘

Dear guest, We are very glad that you were happy with your holidays and would like to thank you very much for your overall good valuation. We hope to welcome you back in the future and remain With best regards,

Dear Guest, Thank you so much for your evaluation and recommendation! We are very pleased you enjoyed your stay in our hotel Lopesan Costa Meloneras. We hope to welcome you back soon! Best regards, Guest relations

Dear Sandra, Thank you so much for your nice words and for sharing your impressions with other travelers on Expedia. We regret not having fulfilled your expectations regarding the dinners of the Buffet restaurants and we apologize for any inconvenience. We would like to inform you that we have informed the relevant departments about this. It would be a real pleasure for us to welcome back soon and we remain With best regards, Public Relation

Dear Nuccia, Thousands of visitors stay with us each year, but we still feel as happy as the first day when a client lets us know that their time in the hotel was satisfactory. We would like to thank you for the trust that you placed in us. We hope that there are still some corners of Gran Canaria for you to discover and that you do so together with us again. With kind regards,

Dear Claudio, We are delighted that you have chosen the Lopesan Costa Meloneras for your holiday and we are happy that we not disappointed you. We would love to welcome you back for a 2th time and remain With best regards,

Grazie mille Quirico per la sua valorazione, speriamo poter contare con lei per la sua prossima vacanza. Un saluto cordiale.

Dear Fabiana, Thank you for your great review and wortds. Hope to welcome you soon! Kind regards, La Dirección

Dear Fabiana, Thank you very much for your loyalty and for mentioning our services – it is real pleasure for us to read that all our efforts in that field pay off at the end and that we have been able to provide you a relaxing holiday. We would be honored if you would visit us again in the near future and remain With best regards La Dirección

Dear Luke, It’s great to read that you enjoyed your stay and we hope that you will return soon to the Costa Meloneras so that you can dream with us again ;) Best regards, La Dirección.

Dear Walter; Thank you for sharing your opinion on Expedia, and for your nice words about the hotel. We regret that you didn´t like the food of our restaurants. We will inform the person responsible for our kitchen. We would love to welcome you again in the Lopesan Costa Meloneras and remain With best regards, The Management.