Piscina stagionale all'aperto, ombrelloni da piscina, lettini
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Recensioni per Arina Beach Resort

4 out of 5
Arina Beach Resort
Kokkini Chani, Hersonissos, Crete Island

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 98 su 199 recensioni" "
Valutazione di 8 - Buono. 66 su 199 recensioni" "
Valutazione di 6 - Soddisfacente. 28 su 199 recensioni" "
Valutazione di 4 - Scarso. 6 su 199 recensioni" "
Valutazione di 2 - Terribile. 1 su 199 recensioni" "

8,4/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto ok
Tutto ok
Soggiorno di 3 notti a luglio 2021
Risposta di Sales Department, il giorno 22 lug 2021
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us. It will be our pleasure to welcome you back at the Arina Beach Resort in the near future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a giugno 2019
Risposta di Ariadni Chnara, il giorno 3 lug 2019
Thank you for taking the time to post your review following your visit at our resort. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We look forward to welcoming you back to the Arina Beach for another unforgettable experience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Vacanza rilassante
Struttura internazionale, quindi: no animazione, no gioco aperitivo, no spettacolino serale. Massimo confort e Massimo relax perché è tutto a portata di mano... spiaggia, piscina, ristorante. Camere ampie e spaziose con una impagabile vista mare. Ristorante appunto internazionale il che significa che non si mangia come in Italia ma che comunque l’ampissima offerta consente di saziarsi tutti i giorni senza alcuna difficoltà... anzi. Da rifare assolutamente i bagni e le porte delle camere. Da eliminare la datatissima moquette nei corridoi delle stanze. Il giudizio è complessivamente molto buono.
Soggiorno di 8 notti ad agosto 2018
Risposta di Ariadni Chnara, il giorno 12 set 2018
Thank you for taking the time to post your review following your recent visit at our resort. We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. we look forward to having the pleasure of welcoming you back in the near future.

8/10 Buono

Viaggiatore verificato

Good for few nights or if you need to visit Knoss
Good environment. The room needs refurbishment and maintenance. Good restaurants, bars, beach and pool. Personnel kind and professional.
Soggiorno di 1 notte ad agosto 2018
Risposta di Ariadni Chnara, il giorno 25 ago 2018
Thank you for posting your feedback following your recent stay at the resort. We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Buono

Laura, Parabiago

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima struttura sul mare con tutti i comfort dell'all inclusive in tutti i sensi: dai lettini e le asciugamani in spiaggia al cibo vario e molto buono ai vari buffet.
Soggiorno di 15 notti a luglio 2018
Risposta di Ariadni Chnara, il giorno 22 lug 2018
Thank you for your review that you have posted on this website. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you back to the Arina Beach Hotel in the near future.

10/10 Eccellente

concy, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lo consiglio!
Ottimo resort all inclusive Spiaggia di sabbia fine e dorata (anche se con presenza di alghe soprattutto nell insenatura di scogli) fronte mare con ,oltre i lettini,comodi letti doppi Personale gentile e disponibile Camera grande e comoda con bagno grande con vasca (anche se un po datato)e balconcino vista mare ma con palme in primissimo piano(edificio 2000 tranquillo sia vicino alla spiaggia che al complesso principale) Buffet internazionale con vasta scelta e mai affollato nonostante ci fossero tanti ospiti,pasti fronte piscina e terrazzine per aperitivi sulla spiaggia ben arredate con divanetti Zone con lettini anche sul prato sia a ridosso della spiaggia sia tra le 2 piscine Presenza gradevole di gatti nelle aree comuni Bar sulla spiaggia e in piscina (grande e pulita) Collegato, con comodo autobus extraurbano, distante 10 minuti dal porto Nessuna animazione, ma non ci è mancata, non credo sia piu collegato con Eden Viaggi, ospiti di varie nazionalità Ottimo Wii fii dalla spiaggia ai locali alle camere Ci tornerei e lo consiglio!
Soggiorno di 8 notti a luglio 2018
Risposta di Ariadni Chnara, il giorno 22 lug 2018
Thank you very much for taking your time to share your thoughts and experience following your recent stay with us. We were delighted to read through your wonderful comments that you had a memorable experience in our resort. We are always dedicated to provide quality facilities and amenities which will surely make each stay comfortable, relaxing and convenient. Thank you once again and looking forward to welcoming you back next season.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Mediocre
Camera ampia con vista mare, bagno datato, poco spazio per riporre i vestiti, in generale manutenzione inesistente nelle aree comuni, brandine scomode e insufficienti per gli ospiti ,spiaggia dell'hotel non pulita,animazione di livello molto scarso soprattutto x i bambini , il mini e junior club è al chiuso e le animatrici di poca esperienza ,anziché fare giocare i bambini in spiaggia o all'aperto ,li fanno disegnare. Cibo in quantità ma di qualità medio bassa,i dispenser delle bibite non funzionano a dovere e l'acqua di cui ci si serve lascia a desiderare: non è limpidissima e una sera è uscita dal rubinetto colore del tè..presenza di scarafaggi nella zona limitrofa la piscina. Siamo stati ripresi dal personale alla reception perché abbiamo lasciato il condizionatore acceso in camera durante la nostra assenza ,con l'intento di rinfrescare l'ambiente per poi spegnerlo al nostro rientro,visto che era caldissimo e che il condizionatore sparava aria proprio in direzione del letto. Ogni sera dovevo provvedere a fare il letto di mia figlia perché il personale faceva soltanto il nostro matrimoniale.

8/10 Buono

Stefans, Verona

Mi è piaciuto: Personale e servizio
Buono in generale ma carente nei particolari
Struttura con molti comfort ma un po' datata. Apprezzabile il trattamento tutto compreso e la grande piscina sulla spiaggia.

10/10 Eccellente

Richard

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Staff were amazing and even upgraded us with no extra charge. I fell ill and they did everything to help medically. All the staff were kind including bar staff and cleaners. The kids entertainers were great with all the kids and really patient. Just sooooo impressed. Can’t fault the place at all. Happily go back there which is something we don’t usually do. Really happy.
Soggiorno di 7 notti ad aprile 2024
Risposta di Arina Beach Resort, il giorno 17 apr 2024
Dear Guest,Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Amy Suzanne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Checkin was a breeze. They upgraded my room. Very clean. Our family enjoyed the many food options. Water was cold in April but kids loved the slides. Georgios at check in took extra care to make sure the chef knew of my son’s allergies. This property is well kept, and service was great.concierge gave great recommendations to see the area. Bus stop close by and airport very close
Risposta di Arina Beach Resort, il giorno 16 apr 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We would like to thank you for your positive feedback and we look forward to welcoming you back to the Arina Beach for another unforgettable experience.

10/10 Eccellente

Bhaveshkumar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, location close to airport, beautiful beach, facilities are nice and clean. Very good food options.
Soggiorno di 7 notti ad aprile 2024
Risposta di Arina Beach Resort, il giorno 15 apr 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Eccellente

Martina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a marzo 2024
Risposta di Arina Beach Resort, il giorno 8 apr 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Eccellente

Taieb

Soggiorno di 3 notti ad agosto 2023
Risposta di Arina Beach Resort, il giorno 30 gen 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Eccellente

Florence

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel magnifique avec de très belles prestations Un buffet très bon et varié à tous les repas
Soggiorno di 6 notti a ottobre 2023
Risposta di Arina Beach Resort, il giorno 30 gen 2024
Cher Florence,Nous tenons à vous remercier d'avoir pris le temps de laisser votre avis sur notre hôtel, l'Arina Beach Resort. Nous sommes ravis d'apprendre que vous avez apprécié notre établissement et que vous avez trouvé nos prestations magnifiques. Votre mention d'un buffet varié et délicieux à tous les repas nous fait vraiment plaisir. L'équipe de l'Arina Beach vous remercie pour vos gentils mots et nous espérons vous accueillir à nouveau très bientôt.Cordialement,L'équipe de l'Arina Beach

10/10 Eccellente

Joanna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is a 15 minute taxi from airport and we arrived early. Delighted that we were able to access our room immediately and even had a complementary upgrade. We can honestly recommend the swim up rooms, and location right on beachfront was amazing. The mini bar only sticks a small selection of fizzy soft drinks and a couple of bottles of still water. So don’t expect wine or beer! Staff were without fail polite and helpful. Thank you so much for making our stay so relaxing and lovely.
Soggiorno di 5 notti a ottobre 2023
Risposta di Arina Beach Resort, il giorno 17 ott 2023
Dear Guest,Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests.We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Eccellente

Leo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr gut Essen hervoragent
Soggiorno di 7 notti a ottobre 2023
Risposta di Arina Beach Resort, il giorno 17 ott 2023
Dear Guest,Thank you for taking the time to share your comments on this site following your recent visit at the Arina Beach.Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Reto

Soggiorno di 7 notti a ottobre 2023
Risposta di Arina Beach Resort, il giorno 4 nov 2023
Dear Guest,Thank you for your review that you have posted on this website. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you back to the Arina Beach Hotel in the near future.

10/10 Eccellente

Aizhan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is truly a great hotel for people looking for a full inclusive stay. Personnel is very qualified and helpful. Everyone is also very nice and attentive to details. Everything is remarkably clean and cleaning crew deserves nothing but praises. The food is also truly surprising by its quality, very fresh, tasteful and a gigantic choice. The buffet changes a bit everyday and there are options for any diet. The buffet is actually so good that both 'a la carte' restaurants feel underwhelming in comparison. Very good option for families with young children as there are water slides, pools everywhere, games, quality activities every nights and a gigantic beach. The tiny gym is functional but not remarkable. The only real downside to know before you go there is that planes fly almost above the hotel to land in Heraklion. Noise is not overwhelming but you hear it clearly. It gets a bit annoying on the long run as they are very frequent during the day. Overall a wonderful stay.
Soggiorno di 9 notti ad agosto 2023
Risposta di Arina Beach Resort, il giorno 23 set 2023
Dear Guest,Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests.We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Eccellente

Franz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 14 notti ad agosto 2023
Risposta di Arina Beach Resort, il giorno 4 set 2023
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Eccellente

Raphael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super Hotel für All Inclusive Familienferien
Es gibt nichts Negatives zu sagen, es war super. Sauber, freundlich. Sehr gute Hotelanlage. Mit vielen Angeboten für Familien. Und nur 10 Min. Vom Flughafen entfernt.
Soggiorno di 7 notti ad agosto 2023
Risposta di Arina Beach Resort, il giorno 21 ago 2023
Thank you for posting your feedback following your recent stay at the resort.We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

8/10 Buono

Carole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Très bel hôtel avec des belles infrastructures il est grand et on a pas l impression d être les uns sur les autres.peu de clientèle francophone essentiellement des anglais et allemands. Mieux vaut avoir quelques notions d anglais! Le petit bémol par ce qu il y en a un: la nourriture !que nous n avons pas trouvé top top comme on a pu le lire dans d autres commentaires. On Sait les français sont chiants avec la bouffe … mais pour avoir fait un autre club en crete on y a mieux mangé. Donc un petit effort sur la nourriture pour séduire les français et ce sera le top. Je tenai aussi à remercier Arina beach pour la délicate attention surprise qu a reçu ma fille pour son anniversaire elle a eu droit à un gâteau monté en chambre pour ses 14 ans. Sinon cet hôtel est top bien situé mais il vaut mieux louer une voiture pour aller explorer les environs, un bureau de location est disponible au sein de l hôtel 😉
Soggiorno di 7 notti a luglio 2023
Risposta di Arina Beach Resort, il giorno 12 lug 2023
Dear Guest,Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us.We would also like to thank you for all the comments written and assure you that we will take them into consideration in order to ameliorate our services even more in the future!We are looking forward to accommodating you again in the near future and offering another holiday experience!

10/10 Eccellente

Robin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Hotel! Very nice rooms, Personel and super Food. When you want to relax and enjoy the ocean you have To go To Arina Beach Resort!
Risposta di Arina Beach Resort, il giorno 7 lug 2023
Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests.We look forward to welcoming you back to the Arina Beach for a future stay.

8/10 Buono

Massimo

Soggiorno di 6 notti a giugno 2023
Risposta di Arina Beach Resort, il giorno 30 gen 2024
Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Eccellente

Philippe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Très beau cadre . Et le personnel très professionnel
Soggiorno di 5 notti a giugno 2023
Risposta di Arina Beach Resort, il giorno 20 giu 2023
Dear guest,Thank you for posting your feedback following your recent stay at the resort.We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. Our beautiful location and stunning sea views are elements of the resort that we are extremely proud of and it is always a pleasure to read positive comments regarding these. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Eccellente

Salomé

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hôtel pour un voyage en amoureux
Ce séjour était vraiment excellent ! L’hôtel est très beau, les communs sont bien entretenus et le buffet est varié ! Je tiens à vraiment remercier Mathéo, Marina et Costa pour les bons moments, Yamas !! Merci aussi à Valinho et Galin pour les animations, ils nous ont vraiment fait apprécié notre séjour !! Je recommande vraiment cet hôtel, nous avons passé un très bons séjour en Mai, au pieds de la plage. Seul petit point négatif : il n’y a pas d’endroit spécifique pour les fumeurs, il y a donc des fumeurs à la piscine ….
Soggiorno di 7 notti a maggio 2023
Risposta di Arina Beach Resort, il giorno 8 giu 2023
Dear Guest,Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us.Your feedback is invaluable to us and helps us to enhance the experience and address the finer details so we do appreciate all your comments that have been addressed to the department of heads for further consideration.Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

8/10 Buono

Stefanie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a maggio 2023
Risposta di Arina Beach Resort, il giorno 20 mag 2023
Thank you for choosing the Arina Beach and for sparing the time to share this review on this site. Your feedback will of course be shared with our team . We very much look forward to welcoming you back to the resort in the near future

10/10 Eccellente

Kévin Meyer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
chambre spacieuse
Soggiorno di 10 notti ad aprile 2023
Risposta di Arina Beach Resort, il giorno 11 mag 2023
Thank you for choosing the Arina Beach and for sparing the time to share this review on this site. Your feedback will of course be shared with our team . We very much look forward to welcoming you back to the resort in the near future

10/10 Eccellente

Agnieszka, Campbell Hall

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great hotel . Very clean . The stuff extra friendly . Wish all the places were as pleasant as this one
Soggiorno di 6 notti ad aprile 2023
Risposta di Arina Beach Resort, il giorno 11 mag 2023
Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

jean-marc

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Le resort est très propre tout est neuf. Grand choix d'espaces baignades avec bars, musique ou au calme si on préfère. Les enfants ont 2 piscines avec toboggans à dispo. La restauration est parfaite, le choix au buffet est très complet et les plats chauds différents et variés à tous les repas. Aucun risque de se lasser... Le personnel est accueillant et avenant, rien à redire tout le monde est très serviable. Juste une remarque, la plage à côté du complexe est d'une saleté sans nom, pleine de détritus, verre, plastiques etc... Impossible d'aller s'y promener.
Risposta di Arina Beach Resort, il giorno 4 nov 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further consideration. Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

8/10 Buono

Maximilian

Soggiorno di 7 notti a ottobre 2022
Risposta di Arina Beach Resort, il giorno 30 gen 2024
Thank you for choosing the Arina Beach and for sparing the time to share this review on this site. Your feedback will of course be shared with our team . We very much look forward to welcoming you back to the resort in the near future

8/10 Buono

Ben

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is really pleasing on the eye, very welcoming arrival at Reception! View from our penthouse room was incredible, such amazing sunset views. The downfall for us was the food, apart from the Asian Restaurant which was incredible. The other food areas did offer much variety or flavour. The pool areas were great but very very cold. The evening entertainment could have been a lot better to engage more of the hotel stayers but overall our stay was nice.
Soggiorno di 4 notti a ottobre 2022
Risposta di Ariadni Chnara, il giorno 18 ott 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further consideration. Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Uriya Meir

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very pampering Thank you very much!!
Soggiorno di 4 notti a ottobre 2022
Risposta di Arina Beach Resort, il giorno 19 ott 2022
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Eccellente

Theresa Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rundum ein empfehlenswertes Hotel. Wir haben uns noch nie so wohl im Urlaub gefühlt. Das Essen und Getränke hätten nicht besser sein können. Alles swhr hochwertig und mit Öiebe zubereitet. Unser Zimmer war richtig schön und sauber. Das Personal war uneingeschränkt hilfsbeteit und freundlich. Die gesamte Hotelanlage ist sehr gepflegt und einfach schön. Wir werden sicherlich wieder kommen!
Soggiorno di 7 notti a settembre 2022
Risposta di Arina Beach Resort, il giorno 6 ott 2022
Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us.We would also like to thank you for all the comments written and assure you that we will take them into consideration in order to ameliorate our services even more in the future!We are looking forward to accommodating you again in the near future and offering another holiday experience!

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Ariadni Chnara, il giorno 22 set 2022
Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests.We look forward to welcoming you back to the Arina Beach for a future stay.

6/10 Soddisfacente

Brigitte, Chambly

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
l'accueil est plutôt froid, personnel du bar un peu arrogant, ambiance du resto ressemble à celui d'une cafétéria. Nous avions une chambre avec piscine donnant sur la mer, extraordinaire, le buffet déjeuner est super, les snacks au resto de la plage excellents, et la nourriture du restaurant à la carte digne d'un bon restaurant, les portions sont très généreuses.
Soggiorno di 2 notti a settembre 2022
Risposta di Arina Beach Resort, il giorno 21 set 2022
Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us.The areas that didn’t live up to your expectation will be taken into consideration.Our guest service levels are of the utmost importance to us and we are really astonished by the comments raised over the professionalism of our staff as we always endeavor to exceed our guests’ expectations.Please allow us to reassure you that we have every desire to address the needs of our guests and we welcome any kind of constructive criticism that will help us improve at what we do.We must say that your perception regarding our staff is overwhelming since we always receive positive feedback when it comes to our staff and their services. We would like to apologize for this unfortunate encounter although we are positive that our colleagues had no intention of appearing unhelpful or inhospitable.We hope to have the opportunity welcoming you once again in our resort and try to exceed your expectations.

8/10 Buono

Nina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Transferzeit von Flughafen sehr kurz, ca. 15 Minuten. Jedoch ist das Hotel auch in der Einflugschneise des Flughafens, was zu Fluglärm führt. Diesen haben wir jedoch nicht weiter als störend empfunden. Leckeres, hochwertiges Essen & Getränke. Im A-la-Carte-Restaurant jedoch teils extrem lange Wartezeiten. Vor allem beim Frühstück. Im Asia-Restaurant war das Sushi hervorragend! Toll ist die direkte Strandlage. Jedoch ist der Strand nicht sonderlich breit und die Liegen stehen teils im Wasser. Es sind jedoch zur jeder Zeit Liegen am Poll und Strand verfügbar. Wir hatten ein Penthouse-Zimmer, welches schön eingerichtet und sauber war mit großartigem Meerblick. Leider war auf dem Dach über dem Zimmer ein Filteranlage o.ä., welche tagsüber durchgehend laut zu hören war. Das war sehr störend und wurde trotz mehrmaliger Beschwerden leider nicht behoben.
Soggiorno di 7 notti a giugno 2022
Risposta di Sales Department, il giorno 12 set 2022
Thank you very much for taking your time to post your ratting on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Caroline

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
George is excellent at what he does and that’s to give customers a remarkable experience of Crete. This hotel is beautiful but also impeccable thanks to its staff. Very well done !
Soggiorno di 14 notti ad agosto 2022
Risposta di Ariadni Chnara, il giorno 22 ago 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.We were delighted to read that you had a memorable experience in our resort. We are always dedicated to provide quality facilities and amenities which will surely make each stay comfortable, relaxing and convenient.

10/10 Eccellente

Vlad, Danville

Soggiorno di 2 notti ad agosto 2022

8/10 Buono

Mehnoosh

Soggiorno di 7 notti a luglio 2022

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect hotel
It was absolutely incredible easily the best hotel on the island So relaxing food is incredible everything is 10/10
Soggiorno di 10 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 22 ago 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience.We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Eccellente

Hiren

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay, everyone made our experience a pleasure.
Soggiorno di 5 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 6 lug 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Resort is beautiful and offers a very good view. All inclusive includes breakfast, lunch and dinner; which is good value for your money. However, some of the food options were dry ans lacking in taste. Friendly and accommodating staff. Rooms are big and clean.
Soggiorno di 1 notte a giugno 2022
Risposta di Ariadni Chnara, il giorno 4 lug 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Eccellente

Irene

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 30 giu 2022
Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 1 lug 2022
Thank you very much for sharing your holiday experience on this site. We greatly appreciate that you enjoyed your stay with us. Thank you once again and looking forward to welcoming you back next season.

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a really nice all-inclusive. The property has many places to eat. Don't waste your time on the Asian or the A-la-Carte places.
Soggiorno di 3 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 27 giu 2022
Thank you very much for taking your time to post your ratting on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Lewis Benjamin, Lowestoft

Soggiorno di 5 notti a giugno 2022

10/10 Eccellente

Sylvie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had entertainment and great food choices. Would have preferred a room near the beach.
Soggiorno di 2 notti a giugno 2022
Risposta di Ariadni Chnara, il giorno 15 giu 2022
Thank you for taking the time to write such a wonderful review on this website. We are delighted to read that you enjoyed your stay with us. We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests. We look forward to welcoming you back to the Arina Beach for a future stay.

8/10 Buono

Pietari

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was very good. Foods were better than average all inclusive. Facilities were good as renovated but little problems with maintenance. Shower handle adjusting temp and flow dropped and didn’t stay on place. Room lock tongue was not lubricated as got stuck many times so that room didn’t lock when closing door. Elevator inner door didn’t open many times when ordering to ground floor. Also was strange how only one hanger in bathroom so needed to put towels drying all over the room
Soggiorno di 7 notti ad aprile 2022
Risposta di Ariadni Chnara, il giorno 9 mag 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us. Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further consideration. Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Eccellente

Leah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really lovely hotel, went for a week and enjoyed every min of it.
Soggiorno di 6 notti ad aprile 2022
Risposta di Ariadni Chnara, il giorno 7 mag 2022
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

6/10 Soddisfacente

Philip

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Check-in was excellent and the receptionist were welcoming , however as soon as we entered the rooms we noticed tiny moths, no hand soap and dirty sheets, which we then complained to the reception team too. They helped with the sheets but failed to eliminate the moths and gave us a bar soap for our hands. Overall the facilities were great with good amenities, but what frustrated us was they refused to turn on the tennis court lights when it got dark (for no apparent reason). The food was mostly tasteful but cold and the service was very non challant. Overall I rate the place a 3/5
Soggiorno di 3 notti a ottobre 2021
Risposta di Arina Beach Resort, il giorno 25 ott 2021
Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us. We regret though that we did not manage to exceed your expectations. Our whole team is extremely committed to delivering the perfect vacation experience for each guest. We are very sorry that we didn't accomplish this for you .As we give great attention to our guest’s feedback so to continuously improve our levels of service, we would like to reassure you that we look into the case mentioned to your review. We hope to have the opportunity welcoming you once again in our resort and try to exceed your expectations.