Deluxe room with Sea View and Balcony | Vista del balcone

Recensioni per Elia Zampeliou Hotel - Adults Only

3.5 out of 5

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 100 su 126 recensioni" "
Valutazione di 8 - Buono. 22 su 126 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 126 recensioni" "
Valutazione di 4 - Scarso. 2 su 126 recensioni" "
Valutazione di 2 - Terribile. 0 su 126 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a gennaio 2020
Risposta di Elia Hotels Group, il giorno 22 gen 2020
Dear Guest, Thank you for your preference to Elia Hotels Group and for this excellent rating. We hope too see you again! Kind regards, Elia Zampeliou Hotel team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vista mozzafiato sul porto
Ottima posizione, bellissima vista sul porto. Personale gentile. Colazione non all'altezza.
Risposta di Elia Hotels group, il giorno 20 set 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

10/10 Eccellente

linda , ladispoli, roma, italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Piccolo hotel in centro
Hotel centralissimo, ben arredato e silenzioso nonostante la posizione. Personale simpatico, amichevole e professionale.
Risposta di Elia Hotels group, il giorno 20 set 2019
Thank you for your review we do appreciate it. Looking forward to welcome you again in any of our Elia Hotels in Chania and Athens

10/10 Eccellente

Stuart

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the balcony and sea view
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Hana, Odessa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay here.
Soggiorno di 3 notti a maggio 2024

8/10 Buono

David, Santa fe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location once you get to the hotel, but parking is difficult. The room was very comfortable and staff very attentive. A nice breakfast was served at their other hotel.
Soggiorno di 3 notti a maggio 2024
Risposta di Elia Hotels Group, il giorno 6 mag 2024
Dear Mr. Keith, We would like to thank you for your very kind review. We are very happy to see that you had a satisfactory experience with us. If you happen to be looking for another night's sleep in a future visit of yours in Chania, we will be very happy to welcome you again. Our best greetings, The Elia Team

10/10 Eccellente

Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a brilliant stay. The location is perfect, staff are lovely and extremely helpful, room was impeccable, breakfast was excellent. There's a bit of noise from the waterfront as you would expect, but the windows are surprisingly soundproof. We hired a car via the hotel's contact and that was also very easy and competitively priced.
Soggiorno di 5 notti ad aprile 2024
Risposta di Elia Hotels Group, il giorno 23 apr 2024
Dear Rebecca,We would like to thank you for taking the time to post your excellent review. It is a great reward for us, to see that you fully enjoyed your stay with us and we are very glad your overall experience was a satisfying one. We will definitely be happy to welcome you again in the future.Best Greetings from the Elia Team

8/10 Buono

Mary Ann

Great location
Soggiorno di 2 notti a marzo 2024
Risposta di Elia Hotels Group, il giorno 10 apr 2024
Dear Mary Ann, We would like to thank you for your very kind review. We are very glad to see that you enjoyed your stay, as well as the location of the hotel. We will be more than glad to welcome you again in the future. Best Greetings from the Team

10/10 Eccellente

mortier

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
merveilleux hotel sur le vieux port de chania. Nous avions la chambre avec vue mer, magnifique. le personnel est charmant et serviable. les petits dejeuner sont de produits locaux et delicieux fortement recommande
Soggiorno di 4 notti a febbraio 2024
Risposta di Elia Hotels Group, il giorno 15 mar 2024
Dear Mr. Mortier, We would like to thank you for taking the time for this excellent review. We are very happy to see that you enjoyed the location and the sea view from your room, as well as our breakfast. We are also grateful for your very kind words on the personnel. It is the best reward for us.We will definitely be glad to welcome you again in the future.Kind Regards from the Team.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This property was great for a 3 day stint in February. Great view over the harbor. Balcony was great. Breakfast was a solid 7.5. My only concern would be the crowds in high season. Can’t beat the location
Soggiorno di 3 notti a febbraio 2024
Risposta di Elia Hotels Group, il giorno 22 feb 2024
Dear Guests, We would like to thank you for taking the time for this excellent review and very kind words. We are very happy that you enjoyed the location and view, as well as our breakfast.We will be very glad to welcome you again in the future. Kind Regards,The Elia Team

10/10 Eccellente

Vivian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent stay. The view from our room was amazing. Friendly staff.
Soggiorno di 4 notti a novembre 2023
Risposta di Elia Hotels Group , il giorno 29 nov 2023
Dear Vivian, We would like to thank you for your excellent review and very kind comments. We are very happy to see that you enjoyed your stay with us. It will be a pleasure to welcome you back in the future.Warm greetings from the Team, Antonis YiakoumakisFront Office,Elia Hotels Group

10/10 Eccellente

Taylor

Soggiorno di 2 notti a novembre 2023
Risposta di Elia Hotels Group , il giorno 16 nov 2023
Dear Taylor, We would like to thank you for your excellent rating and we are very glad that you enjoyed your stay with us, in Elia Zampeliou Hotel.It will be a pleasure to weclcome you back, in the future. Warm greetings from the team, Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

Alyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So lovely, best breakfast we had on the trip. Rooms were wonderful, very convenient for walking. Only downside was parking as that is a difficult thing in Chania but to be able to wake up so close to the harbor and grab pictures first thing in the morning before all the people got there was perfect.
Soggiorno di 1 notte a settembre 2023
Risposta di Elia Hotels Group, il giorno 27 ott 2023
Dear Alyssa, We would like to thank you for taking the time to write this excellent review. We are very glad that you enjoyed your stay and our services. Regarding parking, it is indeed an issue sometimes, since vehicles are not allowed in the old town area. However, and as you correctly say, living so close to the harbour seaside makes up for it. We will be very happy to welcome you again in the future. Warm Greetings from the Team, Antonis Yiakoumakis,Front Office, Elia Hotels Group

10/10 Eccellente

Martin

Soggiorno di 3 notti a settembre 2023
Risposta di Elia Hotels Group , il giorno 27 ott 2023
Dear Martin,We would like to thank you for taking the time for this excellent rating. We would like to thank you, once more, for staying with us and it is very rewarding for us to see that you had a very good stay. We will be more than happy to host you again in the future.Our best greetings, Antonis YiakoumakisFront Office, Elia Hotels Group

6/10 Soddisfacente

David

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was shade for the windows
Soggiorno di 1 notte a settembre 2023
Risposta di Elia Hotels Group, il giorno 10 set 2023
Dear David, We would like to thank you for your very kind review and the helpful remarks.We will definitely be glad to welcome you again in the future.Kind Regards, Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Elia Hotels Group , il giorno 3 set 2023
Dear Guests,We cannot thank you enough for your excellent rating and we are really glad that you enjoyed your stay with us.We are sending you our warmest regards,Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

Alexander, Alexandria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s in the heart of Venetian Harbor! Breathtaking views, charm of old town and great updated rooms. We enjoyed the stay tremendously- due to location, kind and warm staff, and romantic and historic ambience. It was magical. The view of the old lighthouse and the picturesque harbor pertains to the wonderful memories of our stay! Thank you!
Soggiorno di 2 notti ad agosto 2023
Risposta di Elia Hotels Group , il giorno 3 set 2023
Dear Alexander, We would like to thank you for taking the time to send us this excellent review. We are more than happy to see that you fully enjoyed the location and our services. It is true that the old town area and harbour of Chania have their own unique aura. We will be more than happy to welcome you again in the future.Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

antonis

Mi è piaciuto: Servizi
Great location and very clean, super helpful and friendly staff! Great experience overall
Soggiorno di 6 notti ad agosto 2023
Risposta di Elia Hotels Group , il giorno 29 ago 2023
Dear Antonis, We would like to thank you for your excellent review and very nice words. We really appreciate that.We will be very happy to welcome you again in the future. Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group

8/10 Buono

renai

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were a nice size bed was big and comfortable. Bathroom well equipped. View was amazing and the location was right in the centre of the town. Perfect spot for a short stay in chania
Soggiorno di 1 notte ad agosto 2023
Risposta di Elia Hotels Group , il giorno 29 ago 2023
Dear Renai, We would like to thank you very much for this excellent review. We are very glad to see that you enjoyed the comfort of your room and the location of the hotel.It will be a pleasure to welcome you again in the future.Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

bulent

Soggiorno di 2 notti ad agosto 2023
Risposta di Elia Hotels Group , il giorno 30 ago 2023
Dear Bulent,We would like to thank you for your excellent rating. WE really appreciate that.It will be a pleasure to welcome you again in the future.Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

bulent

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
well kept historic building
Soggiorno di 1 notte ad agosto 2023
Risposta di Elia Hotels Group Team, il giorno 11 ago 2023
Dear bulent, thank you very much for your excellent rating. We are glad that you appreciated the restoration that we made to our historic Elia Zampeliou building! We are lookinf forward your next visits!Best regards, Elia Hotels Group Team

10/10 Eccellente

Michael, Toronto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely fantastic. Everyone working there was so helpful and the daily breakfast was delicious. The location is perfect for walking and seeing the Port. Highly recommended.
Soggiorno di 1 notte a luglio 2023
Risposta di Elia Hotels Group, il giorno 5 ago 2023
Dear Michael, We would like to thank you for your excellent review and kind words! We are specially glad that you enjoyed the location and our services. We will be very happy to welcome you again in the future.Kind Regards, The Elia Team

10/10 Eccellente

Michael, Toronto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing stay. Staff were so friendly and helpful and the property is fantastic.
Soggiorno di 5 notti a luglio 2023
Risposta di Elia Hotels Group, il giorno 5 ago 2023
Dear Michael, We would like to thank you again for this second review. It is our best reward, to see comments like that.We really appreciate that you took the time to write your reviews!Best GreetingsThe Elia Team

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unbeatable location and view. Wonderful friendly staff. We had a really lovely time here.
Soggiorno di 4 notti a luglio 2023
Risposta di Elia Hotels Group, il giorno 26 lug 2023
Dear Christopher,We would like to thank you for your excellent review.We are more than happy, to see that our guests have fully enjoyed their stay with us. We will definitely be glad to welcome you again in the future.Kind Regards,Antonis YiakoumakisFront Office, Elia Hotels Group

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Located right on the water in the old port and in the heart of the old city, this hotel is in perfect walking distance to many, many shops and restaurants. The closest organized beach was a 10 minute walk away. (Beach towel provided upon request at hotel) The staff were really fantastic. They were all very friendly and attentive which made the whole experience wonderful. My room did not have a sea view but there is a sweet little terrace on the third floor overlooking the harbour with view of the lighthouse. If you are renting a car, the parking is a little challenging as you cannot park in the old city. But if you’re patient you’ll find a spot. It’s about a 10 minute walk from any of the parking areas to the hotel. Overall was extremely happy with choosing to stay at this hotel. Highly recommend.
Soggiorno di 8 notti a giugno 2023
Risposta di Elia Hotels Group Team, il giorno 20 giu 2023
Dear Joanne, thank you for the amazing rating It’s fantastic your time with us was so great! We are very happy to read that you enjoyed our stay with us and thank you for your kind words about our staff, be sure that a positive comment always give us the motivation to keep up the good work! Thank you also for recommending our hotel to other holiday makers. We promise to take every step possible to ensure to our every valued guest an unforgettable experience. We can't wait to welcome you back at Elia Zampeliou. Warm Greetings, Elia Hotels Group Team

10/10 Eccellente

Ryan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Outstanding staff at location in Reception, Housekeeping, and Breakfast at adjoining property. Hotel was very clean and well maintained. Room was exceptionally comfortable with a scenic view of harbor. Window/door shutters were ample to block light/noise from the restaurants/harbor below. Balcony view/access was a nice added touch. Would stay again given the conditions, services, and amenities nearby.
Soggiorno di 2 notti a maggio 2023
Risposta di Elia Hotels Group Team, il giorno 24 mag 2023
Dear Ryan, we would like to thank you for your excellent review and very kind words! Reviews like yours are the best reward we can receive and they give us the motivation to keep trying hard to provide services of unparalleled quality to our valued guests. It is with great satisfaction that we read that you had a rejuvenating sleep on our comfortable beds, that you enjoyed our carefully selected breakfast and your room with balcony and the stunning view over Chania harbour! We will be more than happy to welcome you back at Elia Zampeliou or in one of the Hotels or Apartments of our Group, on your next visit to Chania. Always at your disposal! Best Regards, Elia Hotels Group Team

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel and staff very friendly and enjoyable breakfast. My only complaint was in the evening and late evening the noise from the reception desk was rather loud and disturbed us getting to sleep on a couple of nights.
Soggiorno di 7 notti a marzo 2023
Risposta di Elia Hotels Group Team, il giorno 20 mag 2023
Dear John, thank you so much for your preference to Elia Hotels Group and for spending time for this online review.With each reservation, our aim is to improve and your feedback is the best reward for us. We are very glad you enjoyed our services and we hope to see you again in the near future. Kind regards, Elia Hotels Group Team

10/10 Eccellente

Terrence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a maggio 2023
Risposta di Elia Hotels Group Team, il giorno 19 mag 2023
Dear Terrence, thank you for the amazing rating, It’s fantastic your time with us was so great! We look forward to your next visits! Warm regards, Elia Hotels Group Team

10/10 Eccellente

Norma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was in a great location and the staff was outstanding. We would definitely stay here again.
Soggiorno di 2 notti a maggio 2023
Risposta di Elia Hotels Group Team, il giorno 12 mag 2023
Dear Norma, We are very happy to read that you enjoyed your stay with us! It’s fantastic you took advantage of our convenient location in the heart of the old town and thank you for your kind words about our staff, be sure that a positive comment always give us the motivation to keep up the good work!We are looking forward for your next visit!Kind regards, Elia Hotels Group Team

10/10 Eccellente

Dawn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was great. We had a sea view with balcony and it was fabulous. Staff were really helpful. Breakfast is in another Aria hotel which is a 1 minute walk away. Hotel location is great - right on the harbor front and near all the lovely restaurants. Room was big, nice bed, air con, coffee machine. Bathroom quite small, but that was OK. Highly recommend Chania and this hotel. For the price paid. it's a much better option than some of the other sea front boutique hotels!
Soggiorno di 5 notti ad aprile 2023
Risposta di Elia Hotels Group Team, il giorno 14 apr 2023
Dear Dawn, thank you very much for your kind comments and feedback. We are glad to read that you had a nice time here and we thank you again for your beautiful comments about the staff, the breakfast, the location and the rooms of our property. We endeavor to go above and beyond to ensure our guests have a memorable experience. We are so grateful for your kind words and we look forward to seeing you again!Kind regards,Elia Hotels Group Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wow! From the excellent service, helpful concierge, good breakfast, and stunning views, this hotel is definitely worth the 1 min. walk from the convenient taxi drop-off spot at Starbucks!
Soggiorno di 3 notti a febbraio 2023
Risposta di Elia Hotels Group Team, il giorno 1 mar 2023
Dear Guest, we really appreciate your taking the time to leave such a great review!We are very happy to read that you have enjoyed your stay with us and we thank you for your kind comments about the staff, the breakfast and the location of our property. We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to seeing you again!Warm regards, Elia Hotels Group Team

10/10 Eccellente

Valerie

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Magic
Amazing views from the room over the Venetian harbour. Prime spot for watching the New Year fireworks! Quality renovation of a very old property, tastefully done. the staff were helpful and very friendly, we would stay here again.
Soggiorno di 1 notte a dicembre 2022
Risposta di Elia Hotels Group Team, il giorno 9 gen 2023
Dear Valerie, thank you very much for your kind comments and feedback. We are more than happy that you have enjoyed your stay with us. It’s fantastic you took advantage of our convenient location in the heart of the old town and that you enjoyed all of New Year's eve celebration fireworks from your Superior Sea View room! Thank you also for your kind words about our staff, be sure that a positive comment always give us the motivation to keep up the good work!We are looking forward for your next visits!Warm regards, Elia Hotels Group Team

10/10 Eccellente

Ioannis

Soggiorno di 2 notti a dicembre 2022
Risposta di Elia Hotels Group Team, il giorno 12 dic 2022
Dear Ioannis, thank you for the amazing rating! We look forward to your next visits! Warm regards, Elia Hotels Group Team

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing character, modern conveniences, great pric
This is a very cute hotel right in the heart of Chania. Room is like a redone apartment from 100 years ago. Character and charm off the charts with the old sink and cooking area with exposed and plastered stone walls. The bath is totally current, granite, glass shower, rainforest shower. I would recommend these rooms vs. the ones with views, much more character. You can go top to the roof if you want a view! Although the room is above the busy shopping area the quality windows and shutters close out all light and noise. Both of the young men that were at the front desk were kind and helpful with beach and restaurant recommendations. Five stars, wish I had their names. Breakfast was at a sister hotel a few doors away and very nice for a hotel of this size. Public/Street parking is about a 10 minute walk from the hotel as it is located in a pedestrian area and that is about as close as you can get in a car. We were able to find a spot both times we needed one. I would opt for the extra car insurance so you don't have to worry about it although we had no problems. There are many shops and restaurants/tavernas in the area of course. I would recommend the Greek food, we had some pizza that was a little sketchy! I would recommend this or other hotels in the Elia Group. Attention to detail, excellent staff and good value!
Character with convenience!
From rooftop patio.  No better location in old town.
Soggiorno di 2 notti a settembre 2022
Risposta di Elia Hotels Group, il giorno 20 nov 2022
Dear John.We would like to thank you very much for your excellent review and very kind words. It is a great reward for us to see that you fully enjoyed your stay with us. It is true that the specific classic room has a unique character and we are very happy you enjoyed staying there. We are also glad that you enjoyed our breakfast, a service we have always paid special attention to, as well as the location of our properties.Antonis, Dimitris and Nikiforos, in the front office, are sending you their kindest regards!We will be more that happy to welcome you again in the future, in Elia Zampeliou or in one of our other properties in Chania city. Warm Greetings,The Elia Team

10/10 Eccellente

Bonnie

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2022
Risposta di Elia Hotels Group Team, il giorno 29 ott 2022
Dear Bonnie, thank you for the amazing rating! It’s fantastic your time with us was so great! We look forward to your next visits! Warm regards, Elia Hotels Group Team

10/10 Eccellente

Timothy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly, helpful and knowledgeable staff, fantastic location overlooking the waterfront in the heart of downtown - made for a perfect home for our visit.
Soggiorno di 4 notti a ottobre 2022
Risposta di Elia Hotels Group Team, il giorno 29 ott 2022
Dear Timothy, thank you so much for choosing Elia Zampeliou for your stay in Chania and for this excellent review and rating! Reviews like yours are the best reward we can receive and they give us the motivation to keep trying hard to provide services of unparalleled quality to our valued guests. Thank you for your complimenting our staff, we will happily pass on your compliments to the whole team! We are looking forward to welcome you again on your next visit to Chania. Kind regards, Elia Hotels Group Team

10/10 Eccellente

Alexander

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful small hotel
Just had an overnight stay but wow. Warm welcome and easy check in. Front facing room overlooking the harbour, not overly large but in a building that old didn't expect it to be. Would definitely return again.
Soggiorno di 1 notte a ottobre 2022
Risposta di Elia Hotels Group, il giorno 27 ott 2022
Dear Alexander, We would like to thank you for your excellent review and kind words. We are very glad that you enjoyed your stay with us and we will be happy to welcome you again in the future. Kind Regards,The Elia Team

10/10 Eccellente

Maria Yolande LANZAS

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Le personnel très accueillant et respectueux. Nous a aidé tout au long de notre séjour. Une chambre très spacieuse, belle décoration même si nous aurions aimé la vue mer sur le port vénitien. Hôtel au coeur de la vieille ville avec beaucoup de charme avec la facilité de découvrir les us et coutumes des Crétois.
Soggiorno di 9 notti a ottobre 2022
Risposta di Elia Hotels Group Team, il giorno 25 ott 2022
Dear Maria Yolande LANZAS, thank you for your great review. Thank you for such a lovely comment on the staff and the personal attention you felt during your stay, we are pleased that you liked our Classic room and our hotel's unique location! We look forward to welcoming you back! Kind regards, Elia Hotels Group Team

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The view from our room over the harbour and lighthouse was magnificent. The reception wasn’t open when we arrived when was supposed to be. Sometimes a little slow to answer emails about airport transfers
Soggiorno di 4 notti a ottobre 2022
Risposta di Elia Hotels Group Team, il giorno 25 ott 2022
Dear Michael, thank you so much for taking the time to share your kind feedback after your recent stay at Elia Zampeliou in Chania. We are delighted to read that you enjoyed your Superior room with the stunning view at the Venetian Harbor of the city. It was a great pleasure having you as our guest and we are looking forward to welcoming you back to any Elia Hotels Group property. Kind regards, Elia Hotels Group Team

10/10 Eccellente

Tracy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, comfortable beds, awesome view.
Soggiorno di 1 notte a ottobre 2022
Risposta di Elia Hotels Group Team, il giorno 19 ott 2022
Dear Tracy, thank you for the rating and comments. We ‘re happy you appreciated our central location and our comfortable Superior room. We look forward to hosting you again soon.Kind regards,Elia Hotels Group Team

10/10 Eccellente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the hotel, small and quaint right on the harbour front, perfect location for great dining, shopping and exploring. Our room was large and spacious with en-suite. The staff were very friendly and went the extra mile to make our stay perfect, from organising transport to and from the airport to finding a kettle for our room, which was cleaned daily with fresh towels supplied. Breakfast was buffet style, hot and cold dishes so plenty to choose from. We had a wonderful holiday and would definitely stay again.
Soggiorno di 11 notti a settembre 2022
Risposta di Elia Hotels Group Team, il giorno 13 ott 2022
Dear Sarah, we really appreciate your taking the time to leave such a lovely review! We are glad that you had a nice time here and we thank you again for your beautiful comments about the staff, the breakfast and the location of our property. We endeavor to go above and beyond to ensure our guests have a memorable experience. We are so grateful for your kind words and we look forward to seeing you again! Warm regards, Elia Hotels Group Team

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A gem in Chania!
What a fabulous little hotel! Right on the harbor, so possibility of a harbor-view room - which I had and loved - in addition to a rooftop with a magnificent view. Right in the middle of the old town, with back-alleys and wonderful charm. The room was spacious with great and quiet AC. Breakfast was not in the hotel, but truly a few feet away with a wonderful assortment of Greek delicacies. Service at the hotel and breakfast place was spectacular - not only smiles and happiness, but also a commitment to helping guests - description of breakfast foods, or guidance to the best restaurants based on the guest's tastes - Dimitris at the hotel reception was awesome! Absolutely wonderful experience!
Soggiorno di 6 notti a settembre 2022
Risposta di Elia Hotels Group Team, il giorno 30 set 2022
Dear Patrick, we really appreciate your taking the time to leave such a lovely review! We are glad that you had a nice time here and we thank you again for your beautiful comments about the location, the breakfast and our staff. Reviews like yours are the best reward for our hard-working team. It is always encouraging to hear that our guests are satisfied by our services, services that are coming always from our hearts and people's willingness to assist. We promise to take every step possible to ensure to our every valued guest an unforgettable experience. We will be more than happy to welcome you back at Elia Zampeliou or in one of the Hotels or Apartments of our Group, on your next visit to Chania. Always at your disposal! Best Regards, Elia Hotels Group Team

10/10 Eccellente

Enrique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just outstanding
Soggiorno di 1 notte a settembre 2022
Risposta di Elia Hotels Group Team, il giorno 16 set 2022
Dear Enrique, Thank you for your great review. We are very happy to know that you enjoyed our stay with us! We look forward to your next visits! Warm regards, Elia Hotels Group Team

10/10 Eccellente

Sotia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2022
Risposta di Elia Hotels Group Team, il giorno 22 lug 2022
Dear Sotia, Thank you very much for your excellent rating! We look forward to your next visits! Kind regards, Elia Hotels Group Team

10/10 Eccellente

Jenny, Elizabeth

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would DEFINITELY stay here again!!! This hotel is located right in the middle of EVERYTHING in Old Town, shopping, dining, drinks, scenic views etc. All the staff was extremely helpful and accommodating. Breakfast was a great selection and was located in one of the sister hotels less than a block away. Just know there are no cars allowed to drive through old town, so you can get dropped as close as they can and I had to walk about 10 minutes with all my luggage and thank god my room was on the 1st floor. No elevators. Again, loved my stay and would recommend this place for sure.
Soggiorno di 4 notti a luglio 2022
Risposta di Elia Hotels Group team, il giorno 16 lug 2022
Dear Jenny, thank you for your great review. We are very happy to read that you enjoyed our stay with us and thank you for your kind words about our staff, be sure that a positive comment always give us the motivation to keep up the good work! We would like to add on your comment about the elevator that traditional buildings inside the Old Town of Chania are protected by the archeological agency and that's why an elevator can't be built inside. We are looking forward to welcome you back in one of our Hotels! Kind regards, Elia Hotels Group team

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really like this hotel. I was in room one which does not have a port view- but the room was beautiful with elements of the Venetian architecture still intact. Even though I didn't have the water view, there was a roof top area that has a beautiful view of the port and I was able to spend some time there. The included breakfast was great and the staff at the breakfast location were very friendly as was the staff at the hotel- they were very helpful without exception. I may try to get a port-view room next time. My only suggestion is having USB ports in the room for charging.
Soggiorno di 4 notti a giugno 2022
Risposta di Elia Hotels Group Team, il giorno 8 lug 2022
Dear William, Thank you so much for choosing Elia Zampeliou Hotel for your stay in Chania and for this excellent review and rating! We are very happy to read that you enjoyed our stay with us and thank you for your kind words about our staff, be sure that a positive comment always give us the motivation to keep up the good work! You suggestion will be taken into consideration from our management team! We hope to have the pleasure of accommodating you again in the near future! Kind regards, Elia Hotels Group Team

8/10 Buono

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely room with incredible view
The room was clean, very comfortable, and with an incredible view. In terms of the room alone, it was fantastic. Location is amazing - in the heart of the Old Venetian Port. Some things worth noting for other travellers: No way to get anywhere close to this hotel with a car, taxi, or bus. This may be a good thing, but would have been helpful to know in advance as I had a rental car. Parking is possible several blocks away; guests need to walk several blocks to the hotel (pedestrian traffic only). No late (or even slightly late) checkout after 11am, and no luggage storage; was told bags would be left in an open area. Not helpful as my flight was in the evening. No on-site restaurant or bar, and breakfast is served at another hotel nearby.
Soggiorno di 2 notti a giugno 2022
Risposta di Elia Hotels Group Team, il giorno 2 lug 2022
Dear Christopher, Thank you so much for taking the time to share your kind feedback after your recent stay at Elia Zampeliou Hotel in Chania. We are delighted to read that you enjoyed your balcony with the stunning view at the Venetian Harbor of the city. On the other hand, we are surprised to read about the check out time. It is stated very clearly on our information that check out time is 11:00, and since we are always full booked, the check out time sometimes is not possible to extend. Also, about your luggage, we offer the possibility to all our guests to leave them at the reception area. We feel sorry that this did not met your expectations for a private storage area, something that is not stated anywhere from Elia Hotels Group. We will be happy to welcome you again on your next visit to Chania. Kind regards, Elia Hotels Group Team

10/10 Eccellente

German

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff was friendly and helpful
Soggiorno di 2 notti a giugno 2022
Risposta di Elia Hotels Group Team, il giorno 1 lug 2022
Dear German, Thank you very much for your review! We work really hard to offer the best experience we can during your stay with us! So we are happy to see that reflected on your last visit. We hope to see you again soon. Kind Regards, Elia Hotels Group Team

10/10 Eccellente

sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great area and hotel to stay.
Soggiorno di 9 notti a giugno 2022
Risposta di Elia Hotels Group Team, il giorno 23 giu 2022
Dear Sara, Thank you so much for choosing Elia Zampeliou Hotel for your stay in Chania and foryour review and rating! We look forward to your next visits! Warm regards, Elia Hotels Group Team

10/10 Eccellente

Kaci, East Wenatchee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location and views. The breakfast buffet was phenomenal with a ton of options. I would definitely stay there again!
Soggiorno di 4 notti a maggio 2022
Risposta di Elia Hotels Group, il giorno 9 giu 2022
Dear Kaci, We are honestly grateful for your excellent review. We are happy that you enjoyed the location of our properties and especially our breakfast, which is always a priority for us. We will be very happy to welcome you again in the future. Kind Regards, The Elia Team