No.1 Xicheng South Road, Lingui District, Guilin, Guangxi
Recensioni
8,6
Eccellente
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 20 su 43 recensioni" "
10 - Eccellente
20
Valutazione di 8 - Buono. 16 su 43 recensioni" "
8 - Buono
16
Valutazione di 6 - Soddisfacente. 5 su 43 recensioni" "
6 - Soddisfacente
5
Valutazione di 4 - Scarso. 1 su 43 recensioni" "
4 - Scarso
1
Valutazione di 2 - Terribile. 1 su 43 recensioni" "
2 - Terribile
1
9,4/10
Pulizia
8,6/10
Personale e servizio
8,0/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
9,4/10
Ecosostenibilità
Recensioni
8/10 Buono
Chul
18 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lack of communications
Everything was pretty good except that there was hardly anybody who could speak clear English..
Chul
Soggiorno di 3 notti a settembre 2023
2/10 Terribile
Wai Yee
5 lug 2023
Wai Yee
Soggiorno di 3 notti a giugno 2023
10/10 Eccellente
PING
Viaggio con la famiglia
28 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rommy, clean, friendly, good restaurant.
PING
Soggiorno di 1 notte a marzo 2023
10/10 Eccellente
jungkee
12 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
jungkee
Soggiorno di 1 notte a dicembre 2021
8/10 Buono
Viaggiatore verificato
23 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 1 notte a giugno 2019
Risposta di Snowy.Zhou, il giorno 25 giu 2019
Thank you very much for your comments, and your affirmation is the motivation for us to continue to work hard. I hope that we can make you so satisfied now and always make you feel warm. Unfortunately, the good time is always so short.We are looking forward to seeing you again.
10/10 Eccellente
Viaggiatore verificato
18 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice room and good location
Nice bed and good location. Hotel is clean. Breakfast can be improved.
Viaggiatore verificato
Soggiorno di 2 notti a giugno 2019
Risposta di Snowy , il giorno 21 giu 2019
Hi my friend,
Thank you very much for your full mark comment. Your affirmation is the motivation for us to continue to work hard. I hope that now and in the future we can always make you so satisfied and have a warm feeling.
6/10 Soddisfacente
Viaggiatore verificato
1 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
staff speak poor english , location of hotel is too far from downtown (40 minutes taxi ride )
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2019
Risposta di snowy.zhou, il giorno 14 mag 2019
Appreciate for choosing our hotel for your stay, and sorry for our English communication did not satisfy you in place, hotel will put more efforts on training to staff language. Regarding our location, actually we are more like a corporate hotel quite close to the municiple government and manufacturing area, kindly for your next option on destination.
6/10 Soddisfacente
Ekaterina
9 apr 2019
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Уровень недотягивает
В целом отель неплохой, но все недочеты создают неприятное впечатление. Постельное белье нельзя назвать новым. Кондиционер в номере очень плохой, не поддерживает температуру. Вода в бассейне слишком холодная.
Ekaterina
Soggiorno di 3 notti ad aprile 2019
Risposta di Snowy.Zhou, il giorno 14 mag 2019
Dear guests, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
4/10 Scarso
Darrell, Canada
Viaggio con la famiglia
29 mar 2019
Mi è piaciuto: Pulizia
THe air conditioning didn’t work. They were unable to fix it or provide us with another room. The wifi was terrible. Staff were somewhat unwilling or reluctant to find solutions to the problems. The hotel is a bit out of the way from central Guilin; in some ways the staff were unacommodating
Darrell
Soggiorno di 3 notti a marzo 2019
Risposta di snowy.zhou, il giorno 14 mag 2019
Dear Darrell, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
10/10 Eccellente
Viaggiatore verificato
20 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2019
Risposta di snowy.zhou, il giorno 26 apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Eccellente
mina, richmond
18 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
new building, bath room is designed excellent. nice front desk
mina
Soggiorno di 1 notte a febbraio 2019
8/10 Buono
JL, Washington DC
12 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We got an updated to delux room in the same date we arrived to the hotel. It is nice and room is clean. Staff is very polite and helpful!
JL
Soggiorno di 1 notte a novembre 2018
Risposta di Lily, il giorno 14 nov 2018
Dear customers, thank you for choosing to stay at the guilin fupeng sheraton hotel and give us good comments. We will make continuous efforts to strive for a better check-in experience for every customer. We look forward to your staying at the guilin fupeng sheraton hotel again
8/10 Buono
Brian, Kent, UK
22 ott 2018
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Nice hotel to stay at, in a very nice location.
However the breakfast is a big let down as more often than not the buffet breakfast foods were cold, drinks offered poor quality for Five star hotel.
The door man dies not greet guest let alone assist with any baggage, so finally we would not return to this hotel.
Brian
Soggiorno di 3 notti a ottobre 2018
Risposta di snowy zhou, il giorno 1 nov 2018
Dear value guest: encapsulated in a word, thank you for you choice with us, and thank you for your recognition of the friends and the suggestion, will us for breakfast and other facilities for regular maintenance, to perfect every detail, to provide you perfect check-in enjoy is one of the biggest encouragement for us, your satisfaction will give us infinite power!Fu peng is willing to be a friend with every guest.Let fupeng become your journey in the rest stops, we will meet you with the most enthusiastic full state, let you feel comfortable in the process of check-in, warm, looking forward to your next arrival ~~
10/10 Eccellente
Viaggiatore verificato
9 set 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best hotel that I’ve ever stayed. My first time booking a five star hotel and it exceeded my expectation.
Viaggiatore verificato
Soggiorno di 1 notte a settembre 2018
Risposta di Snowy Zhou, il giorno 26 set 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 Buono
HIDEYUKI
29 lug 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
HIDEYUKI
Soggiorno di 3 notti a luglio 2018
Risposta di Snowy Zhou, il giorno 26 set 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 Buono
WY, 香港
28 lug 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Unexpected 2 night Stay
Son had to stay here as he had an accident and was unable to continue his holiday. Stayed here two nights until he could fly home. Great Hotel, service, staff.
Helen
Soggiorno di 2 notti a luglio 2018
Risposta di Snowy Zhou, il giorno 8 ott 2018
Dear : Thank you very much for your stay in fourpoints by sheraton guilin lingui , It is our greatest honor to get your affirmation.We are always committed to providing each guest with a clean and comfortable living environment and meticulous and thoughtful service.We are very happy that our efforts have been recognized by you, your satisfied smile is the biggest return after our hard work.Sincerely looking forward to your next stay at the fu peng sheraton hotel. Wish you a happy life ~~~
10/10 Eccellente
Terry, Canada
28 mag 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kindly provided a wheelchair for my use which was wonderful. I would not have been able to get around without it.
Terry
Soggiorno di 3 notti a maggio 2018
Risposta di Snowy Zhou, il giorno 8 ott 2018
Dear Valued Guest, thank you for choosing to stay at four points hotel by sheraton guilin lingui .We will try our best to provide each customer with a better experience. We look forward to your re-stay in the four points hotel by sheraton guilin lingui. We will continue to provide quality and efficient service.
10/10 Eccellente
Viaggiatore verificato
13 apr 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Hotel is non smoking, clean rooms are new and comfortable.
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2018
Risposta di Customer manager, il giorno 16 apr 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
10/10 Eccellente
Viaggiatore verificato
31 mar 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel on airport side of city
Four Points Sheraton is a modern, well-appointed hotel . I chose it because I was just spending the one night before flying out in the early morning and was not interested in visiting the tourist sites in the city. The room was large, modern, and clean with a great bathtub. The gym and pool are quite nice. There is a shopping mall and many Chinese restaurants in the area.I used room service which was quick and good. The staff was very helpful and language was not an issue.
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2018
Risposta di Customer manager, il giorno 16 apr 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
8/10 Buono
chingchiek
3 set 2017
Mi è piaciuto: Pulizia e comfort della camera
Air conditioner was poor, warm in the room
chingchiek
Soggiorno di 2 notti ad agosto 2017
Risposta di Four Points by Sheraton, il giorno 8 set 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 Soddisfacente
John, Tokyo
2 set 2017
Mi è piaciuto: Pulizia e comfort della camera
Be good stay without noisy children
It was very comfortable to stay but many children were noisy at lobby.
you must check these condition for other guests.
John
Soggiorno di 4 notti ad agosto 2017
Risposta di Bailey Hu , il giorno 4 set 2017
Dear Valued Guest, Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 Buono
Joep
28 lug 2017
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
New hotel already on downward slope.
Hotel was good but staff lacked service orientation. Luggage was only taken care of after request and in the restaurant staff was invisible.
Joep
Soggiorno di 1 notte a luglio 2017
Risposta di Four Points by Sheraton, il giorno 2 ago 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 Soddisfacente
ローズ, Tokyo
29 giu 2017
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 Eccellente
SOPHIE
13 giu 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Great hotel with nice and big room. Only one inconvenient the place which is far away of the city center
SOPHIE
Soggiorno di 1 notte a giugno 2017
Risposta di Four Points by Sheraton, il giorno 27 giu 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 Buono
Viaggiatore verificato
25 apr 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Problème avec le terminal de paiement le Debit des frais à bien été débité mais le crédit de la garantie ne s'est pas fait ! À suivre.
Viaggiatore verificato
10/10 Eccellente
helen, singapore
11 apr 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice view from my room
Nice and comfortable . Closed to shopping mall. If provided room service breakfast will be better .
helen
Risposta di Bailey Hu, il giorno 27 apr 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 Eccellente
Viaggiatore verificato
31 mar 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean hotel
Very clean room
Viaggiatore verificato
Risposta di Four Points by Sheraton, il giorno 27 apr 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
직원들이 친절하고, 가격대비 훌륭한 시설, 서비스 입니다. 다만 신개발 지역이라 호텔주변이 약간 외곽지고 사람들과 자연이 없어 좀 삭막합니다. 호텔 내부의 시설과 환경은 만족스럽습니다.
Eugene
8/10 Buono
YOUNGSOON
2 nov 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
편안하고 좋았음
YOUNGSOON
8/10 Buono
beyo43
31 ott 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Far out
A new hotel in a developinng part of town. Definitely not a 5 star hotel. Large rooms. Empty room fridge. Poor turndown service. Netter stay closer to town centre.
beyo43
10/10 Eccellente
Ying
29 ott 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
New, clean and good value
Enjoy!
Ying
10/10 Eccellente
Arthur
16 ott 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and spacious
Except that the wifi was very poor for my foreign phone, everything else was good.
Arthur
10/10 Eccellente
Viaggiatore verificato
27 set 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
깨긋하고 서비스가 좋은 호텔
호텔 서비스가 훌륭하고 청결함. 가족여행으로 투숙한 호텔로 훌륭하였음.
Viaggiatore verificato
10/10 Eccellente
Natalie
22 set 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient for hotel, nice clean room
We only stayed here for one night as it was fairly close to the airport under half an hour. We were upgraded on arrival to a suite, our room was very big with a seperate lounge, clean and had a nice nug bathroom.
Natalie
8/10 Buono
Viaggiatore verificato
16 set 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel room and facilities were excellent
Location was the only problem since it was far away from Downtown, other than that all was perfect including the breakfast buffet.
Viaggiatore verificato
8/10 Buono
Mark, Istanbul
29 ago 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel close to Guilin Airport
It's a good, modern and clean hotel with comfortable rooms, close to Guilin Airport, on the way to Yangshuo.
My plane landed past midnight to Guilin and my guide for Yangshuo area recommended that I stay here for the first night rather than drive a further 75 munutes to stay in Yangshuo. I think it was a good advice if you dont mind a pack/unpack cycle.
Mark
10/10 Eccellente
Ka Yu
25 mag 2016
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ka Yu
thanks for chosing stay with us. And hope the landscope of guilin as well as our service impress you a lot. looking forward to see you again in our hotel next time you come to Guilin
8/10 Buono
Viaggiatore verificato
2 apr 2016
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Comfortable bed. Far from tourist central.
Excellent new facilities with comfortable bed like you would see in a 4 star hotel. Unfortunately the great price we got on Expedia did not include the fancy breakfast buffet with big selection. They told us it would be 80 RMB (US$12) to add breakfast if you add it at the check in desk, but if you pay at the breakfast buffet it is $138 RMB (US$21). There are not really any other breakfast options at 7:00 am because the mall next door is closed at that time, and there is nothing else within walking distance. So pay the overpriced breakfast or eat moon pies from the gift shop.
I never realized how sprawling big Guilin is now. It can take over an hour to drive from one side of the city to the other, and this hotel is far from the traditional tourist area with the pagodas on the lake where the shopping spots and major restaurants are. Personally I think it was worth it because most of the downtown hotels look like cockroach/bedbug city from the outside anyway.
Viaggiatore verificato
Risposta di Bailey Hu - Fourpoints by sheraton guilin, il giorno 5 giu 2016
Thank you for chosing stay with us. Sorry for the inconvience caused by the misleading information of breakfast. We offer in-room-dinning and you can order your meal and eat them in your room as well. For the sightseeing, our hotel is 30-minute drive from downtown area in Guilin, and it's the meeting point of Yangshuo, Lonji terrace and Huixian marsh. Any problem related to transportation you can ask our chief concierge for help. Looking forward to staying with us next time in Guilin.
10/10 Eccellente
Mark, Laurel, Md
6 ott 2015
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel
I enjoyed the week I spend at this location while seeing the tourist sites in Guilin. Opened last year still has that new feeling as it approaches it's first anniversary. The staff was more than helpful with suggestions for off the beaten path sites. The hotel is 20 minutes from downtown and there are not many cabs around. The staff will have one waiting for you if you call down 15 minutes before you leave with the address written in Chinese if needed. The concierge staff will give the direct number to the desk if needed while traveling around town to translate for you. Not many Americans stay here but the staff will go out of their way to make you feel at home.
Mark
Risposta di Four Points by Sheraton Guilin,linggui, il giorno 21 dic 2015
Dear Valued Guest.
Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
6/10 Soddisfacente
Zahra, Switzerland
25 ago 2015
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good and clean
It was good. Persennel were freindly.
Zahra
Risposta di Four Points by Sheraton, il giorno 18 dic 2015
Dear Valued Guest. Thank you for providing your kind feedback about your recent stay with us . We are delighted to know that you had a nice holiday inour hotel. Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
8/10 Buono
Christopher, Dublin
10 lug 2015
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Close to Guilin airport
Nice hotel but felt isolated. Used it to stay in Guilin before getting early morning flight
Christopher
Risposta di Four Points by Sheraton, il giorno 18 dic 2015
Dear Valued Guest. Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!