Dear Value Customer, We would like to send many thanks for your taking the time to write a review on Hotels.com following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

Dear Valued Customer, What a lovely rating! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mrs. Julie, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Value Customer, We would like to send many thanks for your taking the time to write a review on Expedia.com following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

親愛なる価値の顧客、 なんて素敵なレビュー！ ご支援ありがとうございました。 あなたのコメントをすべてのチームと共有したばかりで、私は明るい力を得ました。 素敵なお客様に思い出に残る滞在をお届けするために、私たちは今も全力を尽くしています。 次回のハノイ旅行でお会いできることを楽しみにしています！ 宜しくお願いします、 花さん ホテルマネージャー

Dear Mr. Robert, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Nicolas, Thank you so much for your great support. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Ms. Daegwon, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to rating our service on Hotels.com. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Valued Customer, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Value Customer, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Valued Customer, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our customer service and tour arragement. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Mr. Joel, We would like to send many thanks for your taking the time to rating our hotel following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your rating will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

お客様各位 ハノイゴールデンモーメントホテルからの暖かいご挨拶 当ホテルの管理委員会を代表して、当社のサービスをご利用いただき、ありがとうございます。 あなたの推薦は私達が将来もっと良い顧客にサービスを提供する動機になるでしょう。 本当に感謝しています。 私たちの政府は真夜中にホテル、バーまたはレストランのオープンを許可していないので、私はドアを閉めるのはとても残念です。 しかし、いつでもあなたを歓迎しています。 遅くホテルに到着した場合は、隣の壁にベルを鳴らしてください。 次回ハノイに戻ったときに、あなた、私たちの家族、そしてあなたの友達に再び奉仕する機会を私たちに与えてくれることを願っています。 よろしくお願いいたします。 花さん ホテルマネージャー

친애하는 고객, 하노이에서 가장 따뜻한 인사 골든 모멘트 호텔, 저희 호텔 경영진을 대표하여 우리의 서비스를 유지하고 사용함으로써 많은 지원에 감사드립니다. 성인 2 명에 한해 가족 방을 예약 하셨지만 성인 4 명 (귀하의 자녀 2 명은 이미 10 살 이상이므로 어른으로 간주 함)을 알려 드리게되어 유감입니다. 그것이 성인 2 명에게 추가 요금을 지불해야하는 이유입니다. 아시다시피 하노이 수도의 모든 서비스 및 호텔 가격은 다른 지역 비교보다 동일한 수준 및 품질에 대해 더 비쌉니다. 성인 2 인의 가격이 성인 3 인 또는 4 인보다 저렴할 수있는 가격을 확인하시기 바랍니다. 저는 당신이 우리의 설명과 가격 정책을 이해할 수 있기를 바랍니다. 모두 최고의 안부, 꽃 씨 호텔 매니저

Dear Value Customer, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. Your recommendation will be motivation for us to serve customer much better in the future. We really appreciated that. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Mr. Yamster, We would like to send many thanks for your taking the time to write a review on Expedia following your stay with us this time. Thank you for your information about our toilet door. We have fixed it already. We look forward to serving you on your next trip to see our better service. Best regards, Ms. Flower Hotel Manager

Dear Value Customer, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

Dear Ms. Sarah, What is a lovely review! Thank you very much for your detailed words. We feel very motivated reading your experience at Hanoi Golden Moment Hotel. It was very happy to hear that your overall impression about the hotel and our service was excellent with best arrangement for tours. Thank you for highlighting our spacious rooms with spectacular views, helpful and caring staff. We have shared these wonderful words with our team members. We do hope that we will have opportunity to serve you, your family and your friends again in the near future. All best regards, Ms. Flower Hotel Manager

Dear Value Customer, We would like to send many thanks for your taking the time to write a review on Expedia following your stay with us this time. We are happy to hear that you had a good stay and you found that the hotel and services are adequate to your expectation. Your rating will be motivation for us to serve customer much better in the future. We really appreciated that. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower Hotel Manager

Dear Value Customer, Thank you so much for your great support. I am so sorry because you booked smallest superior room at our hotel. So you feel uncomfortable. We also have bigger and nicer room to recommend for you like deluxe or junior suite with balcony. We look forward to serving you on your next trip to Hanoi with better room and more comfortable! Best Regards, Ms. Flower Hotel Manager

Dear Value Customer, Warmest greeting from the entire staff of Hanoi Golden Moment Hotel! On behalf of Hanoi Golden Moment hotel team, I would like to express our sincere thanks for your stay at our hotel and using our service. We are very happy to hear that you satisfied with all service of our hotel. Your comment let us know that we are on the way to complete our excellent services. We will try our best day by day to bring the best service for our lovely customers. We very much look forward to welcoming you, your family and your friends next time you are in Hanoi. All best regards, Ms. Flower Hotel Manager

Dear Value Customer, Thank you very much for taking the time to share your experience during your stay at our lovely hotel. Your feedback is very much valued. We appreciate your comments regarding to our customer service and ongoing upgrades. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Mr. Nick, Thank you very much for taking the time to review our property, your comments are very much valued. We are so sorry to inform you that we surcharge 2% for service charge because you stay with us one more night. We thought you misunderstood our meaning. We look forward to serving you on your next trip to Hanoi with better service. Best regards, Ms. Flower, Hotel Manager

Dear Ms. Chi, Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

친애하는 고객, 호텔 경영진을 대표하여 저희 서비스를 유지하고 사용함으로써 귀하의 큰 지원에 감사드립니다. 그러나 우리는 모두 hotels.com에서 귀하의 의견을 읽으면서 너무 슬 are습니다. 하노이에서 완벽한 휴가를 보낼 수있을만큼 충분하지 않았습니다. 실제로, 우리는 당신을 위해 방을 이미 지켰습니다. 그러나 그날 우리의 오래된 고객은 아픈 아기를 가졌습니다. 그들은 병원에서 아기가 돌아올 때까지 방을 유지하도록 우리의 도움을 요청했습니다. 불편을 끼쳐 드려 죄송합니다. 내 마음의 바닥에서 당신이 더 높은 수준의 호텔로 무료 업그레이드하겠다는 우리의 제안을 만족시키지 못하면 너무 슬퍼합니다. 다시 한번, 하노이에서의 휴가를 위해 저희 호텔을 선택해 주신 것에 대해 다시 한번 감사드립니다. 우리는 당신이 우리의 서비스를 개선 할 수있는 기회를 가질 수 있기를 바랍니다. 우리의 차이점을보기 위해 다시 당신을 섬기기를 바랍니다. 따뜻한 안부, 꽃 씨 호텔 매니저

Dear Mr. Patrick, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding to our location and customer service. Our staff was trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to serving you on your next trip to Hanoi! Best regards, Ms. Flower, Hotel Manager

Dear Value Customer, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

친애하는 고객, 하노이 골든 모멘트 호텔에서 인사! 친절한 말을 쓰는 시간을내어 주셔서 감사합니다. 이것은 우리에게 가장 큰 보상입니다. 귀하의 의견은 우리가 우리의 사명을 잘 수행 할 수있는 올바른 길을 가고 있음을 알려줍니다. 다시 한번, 귀하의 큰 도움에 감사드립니다. 우리는 항상 당신의 아이디어를 경청하여 우리의 서비스를 날마다 향상시키고 가까운 미래에 다시 미소를 지으며 당신을 환영 할 것을 고대합니다. 친애하는 꽃 씨 호텔 매니저

Dear Value Customer, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

Dear Mr. Michael, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our tour service. We are really pleased to learn that you have had a wonderful time at our lovely hotel and enjoyed your trip to Halong Bay. Our deep appreciation toward your kind compliments on our new and modern room, equipment, the buffet breakfast and our incredibly helpful staff. We are very happy that we can assist you with all aspects of your stay and request. Your satisfaction is our reward and a feedback such as yours only drives us to maintain our high standards for future guests. Thank you so much for your suggestion about bus to Halong Bay. We will recommend for our new customer nicer limousine. It is just a little bit more expensive but higher quality. Once again, thank you for your love feedback. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Mr. Erich, Greeting from Hanoi Golden Moment Hotel! Thank you so much for taking the time to write kind words that show we have done everything excellent. This is the highest reward for us. Your feedback let us know that we are on the right path to done well our mission. Once again, we would like to thank you for your great support. We always listen to your ideas to improve our service day by day and look forward to welcome you again with a smile in the near future. Best Regards Ms. Flower Hotel Manager

친애하는 고객, 하노이 골든 모멘트 호텔에서 인사! 친절한 말을 쓰는 시간을내어 주셔서 감사합니다. 이것은 우리에게 가장 큰 보상입니다. 귀하의 의견은 우리가 우리의 사명을 잘 수행 할 수있는 올바른 길을 가고 있음을 알려줍니다. 다시 한번, 귀하의 큰 도움에 감사드립니다. 우리는 항상 당신의 아이디어를 경청하여 우리의 서비스를 날마다 향상시키고 가까운 미래에 다시 미소를 지으며 당신을 환영 할 것을 고대합니다. 친애하는 꽃 씨 호텔 매니저

Dear Mr. Adam, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a wonderful time at our lovely hotel. We are looking forward to welcoming you to our hotel again in near future. Warm regards, Ms. Flower Hotel Manager

Dear Ms. Dong Jun, Warmest greetings from Hanoi Golden Moment Hotel, On behalf of our hotel Management board, we would love to send you many thanks for your great support by staying and using our services. We do hope that you will let us have chances to serve you, your family and your friends again when you back Hanoi next time. All best regards, Ms. Flower Hotel Manager

친애하는 고객, 큰 도움을 주셔서 대단히 감사합니다. 우리는 여전히 사랑스러운 고객을 위해 잊지 못할 숙박을 제공하기 위해 최선을 다하고 있습니다. 우리는 하노이에서의 다음 여행에서 당신을 만날 것을 고대합니다! 친애하는, 꽃 씨 호텔 매니저

Dear Mr. Kang Hyun, What a lovely review! Thank you so much for your great support. I have just shared your great rating with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Mr. Dong Jun, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a nice time at our lovely hotel. Once again, thank you for your rating. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Mr. Hans-Federic, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a wonderful time at our lovely hotel. Once again, thank you for your love feedback. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Mr. Pete and Bill, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager

Dear Ms. Heidi, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our service. We are really pleased to learn that you have had a wonderful time at our lovely hotel. We are looking forward to welcoming you to our hotel again. Warm regards, Ms. Flower Hotel Manager

Dear Ms. Mo, What a lovely review! Thank you so much for your great support. I have just shared your comment with all our team and i got bright forces. We are all still trying our best to bring memorable stay for our lovely customers. We look forward to seeing you on your next trip to Hanoi! Best Regards, Ms. Flower Hotel Manager