Dear Yin Yue Esther,We are so happy that you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.Happy exploring!My PhamQuality Manager

Dear Seung Moon,We are very pleased with your great survey and trust you had a memorable experience at JW Marriott Hanoi.Thank you for your great feedback and look forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Joseph,Thank you for having spent time sharing your review with us and we trust you had a memorable stay.Look forward to welcoming you back soon to Hanoi for another great experience at JW Marriott Hanoi.Best regards,Tu DangDirector of Rooms

Dear toshinori,We appreciate your time sharing your great feedback and we trust you had a memorable stay at JW Marriott Hanoi.Looking forward to welcoming you back, soon.Best regards,Tu DangDirector of Rooms

Dear HUNG PIU,Thank you for having stayed at JW Marriott Hanoi and shared your great review. We trust you enjoyed your stay and look forward to welcoming you back soon for another memorable visit.Best regards,Tu DangDirector of Rooms

Dear YONGSOO,We appreciate your time to share your review and we hope you had a pleasant experience at JW Marriott Hano.Happy New Year!Best regards,Tu DangDirector of Rooms

Dear Tatsuro, We thank you for having stayed at JW Marriott Hanoi and we hope you enjoyed your stay with us.Looking forwards to your next visit, soon.Best regards,Tu DangDirector of Rooms

Dear Nancy,We thank you for your great review and look forward to welcoming you back soon to Hanoi.Happy New Year!Best regards,Tu DangDirector of Rooms

Dear Murao,We thank you for having shared your great feedback and we trust you had an enjoyable stay at JW Marriott Hanoi.Looking forward to welcoming you back soon to Hanoi!Best regards,Tu DangDirector of Rooms

Dear YOUJIN,We appreciate your time sharing your great feedback and we look forward to welcoming you back soon for another memorable stay in Hanoi.Best regards,Tu DangDirector of Rooms

Dear David,Thank you for having stayed at JW Marriott Hanoi and shared your great review.Looking forward to your return in the near future.Best regards,Tu DangDirector of Rooms

Dear Robert,Thank you for your great review and we are looking forward to your return, soon.Best regards,Tu DangDirector of Rooms

Dear maimi,We appreciate your time sharing your great feedback and we look forward to welcoming you back soon to Hanoi.Have a good week ahead!Best regards,Tu DangDirector of Rooms

Dear WENAN,It is very pleased to get your great feedback and we trust you had a memorable stay at JW Marriott Hano.Looking for your return soon.Best regards,Tu DangDirector of Rooms

Dear bumjae,Thank you very much for your great review and we look forwards to welcoming you back soon to JW Marriott Hanoi.Best regards,Tu DangDirector of Rooms

Dear Eugene C,Thank you for your share and we trust you had shared your feedback during your stay with us, which helped us to improve our service to serve you and our guests better in the future.Appreciate your time sharing and have a great week ahead.Best regards,Tu DangDirector of Rooms

Dear Ajay,We appreciate your time to share your great stay experience at JW Marriott Hanoi recently and we hope you had time visiting our beautiful lakeside garden, dining in our restaurants.Wishing you a great week ahead and looking forward to welcoming you back for another memorable stay with us.Best regards,Tu DangDirector of Rooms

Dear Sulki,We appreciate your time sharing your great stay experience at JW Marriott Hanoi.We are very pleased to learn you had tried our different hotel services, from the spa, pool and also our buffet breakfast and especially the Executive lounge service and offer made your stay delightful. Thank you so much and look forward to serve you soon again for another memorable stay in Hanoi.Best regards,Tu DangDirector of Rooms

Dear Joe,Thank you so much for your great review and we trust you had a wonderful stay at JW Marriott HanoiHave a great day ahead and look forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Peter,Thank you for having shared your great feedback and we trust you had a relaxing stay at JW Marriott Hanoi.We regret to hear about your comment about the smell and we have had a meeting with our Housekeeping team sharing your feedback to ensure the improvement, we appreciate your time to share.Peter, wishing you a great week ahead and looking forward to welcoming you back soon to Hanoi.Best regards,Tu DangDirector of Rooms

Dear Il Kyung,We thank you for having stayed at JW Marriott Hanoi and shared your survey, we hope you had a relaxing stay.We are working on your suggestion on the TV and charger update for the future as we have all smart TVs in our hotel rooms. Wishing you a great weekend ahead and best regards,Tu DangDirector of Rooms

Dear Kyungmin,We appreciate your time sharing your review and we do apologize we were not up to your expectation.We trust you have shared your comments during your stay which helps us to serve you and our Guests better in the future.Thank you and have a great week ahead!Best regards,Tu DangDirector of Rooms

Dear Aaron,We appreciate your time sharing your great feedback and we believed you had an enjoyable and memorable stay at JW Marriott Hanoi.See you again soon!Best regards,Tu DangDirector of Rooms

Dear Valued Guest,Thank you for having stayed with JW Marriott Hanoi and shared your great feedback.Looking forward to welcoming you back soonBest regards,Tu Dang Director of Rooms

Dear Woorim,Thank yoiu for having shared your great review and we trust you had a wonderful stay at JW Marriott Hanoi.Looking forward to welcoming you back soon for another great stay experience.Best regards,Tu DandDirector of Rooms

Dear Chang Shen,Thank you for having chosen JW Marriott Hanoi hotel for your visit recently and we appreciate your great feedback and trust you enjoyed your stay with us.Looking forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Toshiya,Thank you for having shared your review and we hope you had a memorable stay at JW Marriott Hanoi.Look forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Joanne,We appreciate your time to share your memorable stay experience at JW Marriott Hanoi and we are looking forward to welcoming you back soon in the near future.Having a happy Sunday ahead!Best regards,Tu Dang (Ms.)Director of Rooms

Dear Felipe,We appreciate your time sharing your review and we trust you had a great stay at JW Marriott Hanoi hotel.Look forward to welcoming you back in the near future.Best regards,Tu DangDirector of Rooms

Dear HEESOO,Thank you for having stayed at JW Marriott Hanoi and shared your great review.Looking forward to welcoming you back soon for another memorable experience.Best regards,Tu DangDirector of Rooms

Dear Uyên Tran,Thank you for having stayed at JW Marriott Hanoi and shared your review.We hope you had a wonderful stay and look forward to welcoming you back in the near future.Wishing you a relaxing evening ahead.Best regards,Tu DangDirector of Rooms

Dear JAEHEE,Thank you for having shared your review and we trust you had an enjoyable stay at JW Marriott Hanoi.Wishing you a great week ahead and looking forward to serving you again in the near future.Best regards,Tu DangDirector of Rooms

Dear seunghee,We are so pleased to learn you had a comfortable and enjoyable stay at JW Marriott Hanoi recently. Going for a walk to our organic herb garden and our Lakeside Garden is really relaxing and I m sure you could enjoy the serenity of nature inside our hotel during your stay.Thank you for having shared your review and look forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Thomas,Thank you for having stayed at JW Marriott Hanoi and shared your great review. We are so pleased to hear you had an enjoyable stay and looking forward to welcoming you back in the near future.Best regards,Tu DangDirector of Rooms

Dear MARIA,Happy New Year to you!It is very pleasing hearing your great compliments to our JW Marriott Hanoi, from the great service to various options of food, which made your stay with us such a memorable one.I will definitely share amongst our team and thank you so much for having spent time sharing your feedback.Looking forward to welcoming you back for another Great stay in Hanoi.Best regards,Tu DangDirector of Rooms

Dear Frank,We are very pleased you had a great stay at JW Marriott Hanoi and thank you for your feedback.Wishing you a great weekend ahead and looking forwards to having you back soon.Best regards,Tu DangDirector of rooms

Dear Debby,Thank you for having shared your review and we hope you enjoyed your stay at JW Marriott Hanoi.Look forwards to welcoming you back to Hanoi.Best regards,Tu DangDirector of Rooms

Dear BIYONG,Thank you for having stayed at JW Marriott Hanoi and we are happy you enjoyed your stay with us.Having a great week ahead and looking forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear Eliza,We are happy you enjoyed your stay at JW Marriott Hanoi and thank you for your time to share your feedback.Look forward to welcoming you back and regards,Tu DangDirector of Rooms

Dear JAEHYUK,We thank you for your time sharing your great feedback and we are looking forwards to welcoming you back to JW Marriott Hanoi.Best regards,Tu DangDirector of Rooms

Dear BIYONG, Thank you so much for your review and we are happy you enjoyed your stay at JW Marriott Hanoi. Wishing you a great week ahead and looking forwards to welcoming you back soon. Best regards, Tu Dang Director of Rooms