I informed about local dining to Katherine, daughter, grand child and they departed. I assumed for dinner. She didn't tell us that she was dissatisfied with room. We phoned at 10pm worried that an emergency had happened, no answer, left message, no reply. The outdoor lights, room heat remained on in case of late return. There's no charge as we were pleased not to endure her for 2 days. Reviews like this are usually nothing to do with us, some sort of personal delema that uses our business as an outlet. We usually don't respond to such reviews, but Expedia suggested a response. Might be the lunar eclipse.

We are on site all the time and 2 phone numbers on the fridge

We were a B&B before Covid, but now a farm stay. The room rate is breakfast excluded (this is the only one rate we have now). Complimentary coffee, tea, juice, toast and jam are available in the morning. Sasquatch pub 3 minutes away, sandpiper golf course restaurant 4 minutes away. Apples, plums, pears on sight at this time with permission. Hot tub rules: don't push the buttons because you put it into sleep, econo mode or you change temperature. The temp was 104 degrees when I checked after you review.

We phoned the guests at 9:30pm, no answer and then credit card declined. They arrived at 1:15am! (our check in time is 3pm-11pm) Please in the future advise your booked accommodation that you will be arriving late and estimated time of arrival. We have waited till 2:30 a.m. for plane travelers whose plane arrived late, but they kept us informed and updated the arrival time. Previous guest reviews can decide who was rude.

We have two different rates: one is breakfast included and another one is breakfast excluded. As of the Covid-19, breakfast is not available. Sorry for your inconvenience.