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Recensioni per VOYA Boutique Hotel

5 out of 5
VOYA Boutique Hotel
Juan Delgado 255, entre Santa Catalina y Milagros, Havana, La Habana

Recensioni

10

Eccezionale

Valutazione di 10 - Eccellente. 55 su 55 recensioni" "
Valutazione di 8 - Buono. 0 su 55 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 55 recensioni" "
Valutazione di 4 - Scarso. 0 su 55 recensioni" "
Valutazione di 2 - Terribile. 0 su 55 recensioni" "

10/10

Pulizia

10/10

Personale e servizio

10/10

Servizi

10/10

Condizioni e dotazioni della struttura

9,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Camille

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
VOYA is exceptionally wonderfully. Everything was perfect from the day we arrived till the day we left ! The food was great ! The rooms were very comfortable. Book VOYA , you won’t be disappointed.
Soggiorno di 3 notti a maggio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 27 mag 2024
Dear Camille, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon. Best regards!

10/10 Eccellente

Sara

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love love loved our stay so much at Voya Hotel! Everything was WOW!! from the staff, the service, the food, the cleanliness, the decor, just everything was amazing! They welcomed us with a room upgrade, some yummy chocolate and a nice bottle of Rum!! Our room was so beautiful, spacious and clean with a direct access to the pool and bar. Our stay was so peaceful and zen! We will definitely be staying at Voya again in the future! Thank you again!! Simply the best!
Soggiorno di 1 notte a maggio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 12 mag 2024
Dear Sara, Thank you for taking the time to share your wonderful feedback about your stay at VOYA Boutique Hotel! We are so happy to hear that you had such a memorable experience with us. Our team is dedicated to providing exceptional service and creating a welcoming atmosphere for all of our guests, so your kind words mean the world to us.We look forward to welcome you back in the future! Best regards,

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really loved my entire experience from the beginning of my stay at the Voya Boutique until the end of my stay. The staff was very accomadating, friendly, helpful and recommended wonderful restaurants to eat. The food here at the Voya was phenomenal. My room was very clean and well decorated. My room stayed clean. I would recommend to all my family and friends to stay here. I would definitely stay here again.
Soggiorno di 3 notti a maggio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 5 mag 2024
Dear Jennifer, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon. Best regards!

10/10 Eccellente

Sinead

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stunning
Soggiorno di 1 notte a maggio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 4 mag 2024
Dear Sinead, Thank you for taking the time to share your feedback about your stay at VOYA Boutique Hotel! We are so happy to hear that you had such a memorable experience with us. Our team is dedicated to providing exceptional service and creating a welcoming atmosphere for all of our guests, so your kind words mean the world to us.We look forward to welcome you back in the future! Best regards,

10/10 Eccellente

Aurelie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hôtel with a wonderful service!
Soggiorno di 2 notti ad aprile 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 22 apr 2024
Dear Aurelie,Thank you for taking the time to share your wonderful feedback about your stay at VOYA Boutique Hotel! We are so happy to hear that you had such a memorable experience with us. Our team is dedicated to providing exceptional service and creating a welcoming atmosphere for all of our guests, so your kind words mean the world to us.We look forward to welcome you back in the future!Best regards,

10/10 Eccellente

Mehmet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 15 apr 2024
Dear Mehmet, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon.

10/10 Eccellente

Eve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful stay at VOYA. The hotel is lovely. The service is impeccable. The food was wonderful. We highly recommend this hotel in Cuba.
Soggiorno di 3 notti a marzo 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 22 mar 2024
Dear Eve,Thank you for taking the time to share your wonderful feedback about your stay at VOYA Boutique Hotel! We are so happy to hear that you had such a memorable experience with us. Our team is dedicated to providing exceptional service and creating a welcoming atmosphere for all of our guests, so your kind words mean the world to us.We look forward to welcome you back in the future!Best regards,

10/10 Eccellente

Teykia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wow!! Amazing property with excellent service. The staff is unbelievable and impeccable. We enjoyed every minute of our stay. The breakfast and dinner at the hotel restaurant was delicious. Did I mention the service was top notch?? We will return to stay once again. Thank you for an amazing stay!
Soggiorno di 4 notti a febbraio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 28 feb 2024
Dear Teykia, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon.

10/10 Eccellente

Charlott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024

10/10 Eccellente

Alison

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful accommodations; INCREDIBLE Staff
This is a beautiful, beautiful home and perfect place to stay. The staff is EXCEPTIONALLY great, and while the location is a bit removed from old Havana, we will stay there again as we were treated so incredibly well.
Soggiorno di 4 notti a febbraio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 13 feb 2024
Dear Alison, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is one of the best boutique hotels I've stayed in. Great service and helpful staff.
Soggiorno di 4 notti a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 21 gen 2024
Dear Michael, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards,

10/10 Eccellente

Simon

Viaggio di gruppo, Viaggio di lavoro
A beautiful Cuban stay, a must
What a wonderful place in the heart of Havana, the Cuba essence is all around in every detail. The staff in the property was exceptional, so helpful and professional. This place left us wanting more from Cuba. Until the next time
Soggiorno di 1 notte a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 18 gen 2024
Dear Simon, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards,

10/10 Eccellente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Top keuze
Top hotel, uitstekend en vriendelijk personeel en heerlijk eten. Aanrader!
Soggiorno di 2 notti a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 13 gen 2024
Dear James, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards,

10/10 Eccellente

Torbjørn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastisk opphold på VOYA
Vårt 5-dagers opphold på VOYA var fantastisk. Hotellet overgikk forventningene, og viste seg å være enda bedre enn bildene antydet. Med høy standard på alt fra fasiliteter til service, imponerte hotellet stort. Personalet utmerket seg med sin vennlighet og serviceinnstilling, noe som bidro til en ekstraordinær opplevelse. Maten og drikken var også av topp kvalitet. VOYA tilbyr utmerkede anbefalinger og guidede dagsturer, og samarbeidet deres med dyktige partnere og guider gjorde turene minneverdige. Takket være hotellets engasjerte ansatte fikk vi oppleve det autentiske Cuba på en trygg og fantastisk måte. Vi ser absolutt frem til et fremtidig besøk på VOYA!
Soggiorno di 5 notti a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 11 gen 2024
Dear Torbjørn, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future!Best regards,

10/10 Eccellente

Cormac

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the moment we arrived the voya team stepped into action treating us like royalty anything we needed was organised taxis, tours restaurants to eat at nothing was a inconvenience. The food is excellent and with the secert bar you always can get your mojito. For the true havana experience i would highly recommend the voya !
Risposta di VOYA Boutique Hotel Owner, il giorno 8 gen 2024
Dear Cormac, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
FABULOUS HOTEL WITH AMAZING SERVICE
Soggiorno di 1 notte a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 8 gen 2024
Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you again soon!

10/10 Eccellente

Torild

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 8 gen 2024
Dear Torild, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you again soon!

10/10 Eccellente

Nour

Soggiorno di 3 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 25 gen 2024
Dear Nour, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon.

10/10 Eccellente

Timisola

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had an excellent stay at Voya, everything was top notch from the room, to the pool area, to bar, to restaurant. 24/7 WhatsApp before, during, and after stay was certainly a great perk. Entire staff was friendly, welcoming, warm, and looking to make sure it was the best stay no matter your duration of stay. Would highly recommend Voya, you won’t be disappointed. My wife who is very particular enjoyed, that’s saying a lot lol :)
Soggiorno di 1 notte a gennaio 2024
Risposta di VOYA Boutique Hotel Owner, il giorno 8 gen 2024
Dear Timisola, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards,

10/10 Eccellente

Johanna

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The service was excellent in this tiny hotel where they know you by name and are very helpful. It was way off the beat and path of downtown old Havana so plan on taking taxis to places. Carlos the bartender and Barbara one of the wait staff were very nice to us and accommodating. I suggest you request the driver named Angel in his taxi to drive you to the beaches in Cuba. He is connected to the hotel so ask for him.
Soggiorno di 5 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 24 dic 2023
Dear Johanna, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards,

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
VOYA is an absolutely sparkling modern hotel with European sensibilities in a century-old mansion with high ceilings and lush gardens. The neighborhood is quiet, and the hotel interior is accordingly peaceful. Guests sleep well. The rooms and spaces were beautiful and well-appointed. The best part was the staff. From the moment they greeted us at the airport, to the front desk, the mojitos and rim, meals, live music on the patio, tours, and other arrangements, every staff member was delightful and highly competent. When my phone got immersed in water and died, they immediately got a bag of rice and it came back to life in a few hours. Can't wait to return to VOYA.
Soggiorno di 4 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 23 dic 2023
Dear Michael, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Ho Sum

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 16 dic 2023
Dear Ho Sum, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We appreciate your feedback and look forward to welcoming you again soon.

10/10 Eccellente

AMAN ATTAWA ESTELLE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superbe Hôtel, zone calme loin du tumulte de la ville ,chambre propre et spacieuse , super tablée, personnel courtois . Nous avons adoré notre séjour dans cet établissement au point d écourter une destination et passer une nuit de plus. Belle team... Je le recommande à 2000%
Soggiorno di 2 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 15 dic 2023
Chère Estelle, Merci infiniment d'avoir choisi de séjourner à l'hôtel boutique VOYA ! Nous sommes absolument ravis d'apprendre que vous avez passé un excellent séjour parmi nous. À l'hôtel boutique VOYA, notre objectif est de fournir un service exceptionnel et de créer des expériences mémorables pour nos clients. Nous apprécions vraiment vos aimables paroles et avons hâte de vous accueillir à nouveau dans le futur ! Meilleures salutations,

10/10 Eccellente

Oliver

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Havana's best Boutique Hotel 5star quality: Wow, what an amazing Boutique hotel with 5* service and luxurious facilities. I have travelled the world and Voya is one of the best hotels I have stayed in so far. The attention to detail, customer service, friendlyness is top notch. The cleanliness of the hotel and my room was amazing. They offer twice daily room cleaning, and I received personal note from the staff during turndown service at night together with a chocolate. Some highlights were: the complimentary a la carte breakfast, comfortable bedding, Nespresso machine, Lalique amenities, Minibar and Bose speakers. The food and drinks at the restaurant were the best I had during the trip to Cuba. They offer complimentary WiFi that works good (stable connection). I would highly recommend you stay at Voya on your travels to Havana. Amazing experience and the staff was highly skilled and very customer service oriented!!!!
Soggiorno di 1 notte a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 15 dic 2023
Dear Oliver, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

PATRICE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is amazing. The staff are nice and every detail was thought of. The food was excellent and room was wonderful. I would recommend it and also revisit this hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 13 dic 2023
Dear Patrice, Thank you sincerely for taking the time to review your recent stay at our hotel. We greatly appreciate your feedback and we are glad to hear that you had an amazing experience during your visit. We look forward to the opportunity of welcoming you back in the future. Best regards, VOYA Team

10/10 Eccellente

Delbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great time at the hotel. The neighborhood the hotel is in wasn’t pleasing but that’s Cuba. The limited amount of dining around the hotel wasn’t pleasing either.. The hotel, staff, service, was amazing and thanks for the amazing experience
Soggiorno di 3 notti a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 12 dic 2023
Dear Delbert,Thank you sincerely for taking the time to review your recent stay at our hotel. We greatly appreciate your feedback and we are glad to hear that you had an amazing experience during your visit. We look forward to the opportunity of welcoming you back in the future.Best regards, VOYA Team

10/10 Eccellente

Wendyll

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My stay at Voya Boutique was nothing short of amazing. Being a private hotel, they were able ensure my stay in Havana would go unhitched without any issues. The girls at reception desk were available at the drop of a dime, whether it was answering any of my questions or assisting with transportation to and from the hotel. The food, drinks, and service from the team in the Brasserie restaurant were just as sensational! Will certainly be back, and will advise anyone travelling from my home to stay with the Voya team! :)
Soggiorno di 3 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 8 dic 2023
Dear Wendyll, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future!Best regards,

10/10 Eccellente

Johnny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
His place is amazing. Clean and the staff is well attentive. We had a amazing time here. One of the if not the best Hotel in Havana.
Soggiorno di 1 notte a dicembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 5 dic 2023
Dear Johnny, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Anja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr empfehlenswert, Personal ist sehr zuvorkommend und hilfsbereit, die Anlage ist sehr schön und sauber, das Essen war sehr gut und etwas besonders. Die Betten sind super bequem und die Zimmer mit allem ausgestattet. Kleine Gesten wie Willkommensgeschenk und die Betten wurden zum Schlaf vorbereitet. Toller Service!
Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 5 dic 2023
Dear Anja, Thank you for choosing VOYA Boutique Hotel and for your outstanding rating.It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back in the future.Warm regards,

10/10 Eccellente

Jesper

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 5 dic 2023
Dear Jesper, We truly appreciate your review and we look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Voya boutique hotel is the best place to stay. The staff and the owners are so kind, nice & friendly and you really feel like that you are at home and being good taken care of. ☺️ When I came to the hotel the welcoming was so heartwarming. They inform you of everything and if you have any questions the staff are there to help you. They gave me a welcome drink and a tour of the hotel before taking me to my room. And let me tell you when I entered my room it was so beautiful and nice with a welcome card & chocolates and the room itself I appreciate all of the little details and the staff of course for there effort. Voya boutique hotel has it’s own personality & really stands out with everything they have to offer. The breakfast, food & and drinks are delicious. The transport is also the best. I highly recommend Voya boutique hotel😁 I would definitely come back here without a doubt! I’m very happy that I chose them. 🥰✨
Soggiorno di 13 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 5 dic 2023
Dear Alexandra, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had a great experience during your time with us. At VOYA Boutique Hotel, our goal is to provide exceptional service and create memorable experiences for our guests.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future!Best regards,

10/10 Eccellente

Keisha

Soggiorno di 4 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 16 dic 2023
Dear Keisha, Thank you for choosing to stay at VOYA Boutique Hotel! We're delighted to hear that you had a wonderful experience with us. Our goal is to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you again soon!

10/10 Eccellente

Maude

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The was great!
Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 24 nov 2023
Dear Maude, We truly appreciate your review and we look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Felix

Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 13 dic 2023
Dear Felix, We truly appreciate your review and we look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

marianne

Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 23 nov 2023
Dear Marianne,Thank you for choosing VOYA Boutique Hotel and for your outstanding rating.It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you backl in the future.Warm regards,

10/10 Eccellente

Laura Maritza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Más que Excelente!
Un hotel por demás agradable, hablando desde su personal hasta sus instalaciones. Definitivamente te hacen sentir como en casa desde el minuto que llegas. Las Sritas de Recepción Arleth, Zaida y Dayana lindisimas atención que brindan. Y que decir del restaurante, platillos gourmet exquisitos y su personal de igual manera. Las Sritas. Lisumi y Bárbara también se desviven por darte el mejor trato. Definitivamente volveria a este lugar donde recibí tanto de tod@s.
Soggiorno di 2 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 21 nov 2023
Estimada Maritza,¡Muchas gracias por elegir hospedarse en VOYA Boutique Hotel! Estamos sumamente contentos de saber que tuvo una experiencia increíble durante su estancia con nosotros. Nuestro objetivo es siempre brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes.Agradecemos sinceramente sus amables palabras y esperamos tener la oportunidad de darle la bienvenida a usted y su hermosa familia nuevamente en el futuro.Saludos cordiales de parte de todo el staff.

10/10 Eccellente

KAMIKA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was amazing and so was the staff. Will definitely recommend staying here. From the front staff(receptionists)to the waiters and bar staff. Very personable and accommodating! This was a casa with service like a 5 star hotel. I was ao happy with my stay here.
Soggiorno di 2 notti a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 19 nov 2023
Dear Kamika, Thank you again for reviewing your recent stay at VOYA Boutique Hotel. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive.We hope to have the pleasure of welcoming you back in the near future.Kind regards,

10/10 Eccellente

Levon

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After an extensive tour of Cuba, I can honestly say this is the best boutique hotel in the country. It is a 5-star, stylish, beautiful and comfortable home. The greeting from the amazing reception team was world-class, worthy of any luxury international hotel. I loved the welcome drinks served in the lovely "secret garden" bar.The dinner was also excellent, with fresh and seasonal ingredients prepared to tanatlise the senses, all served and presented beautifully. The rooms have been furnished to very high standards, well above expectations for Cuba. Details such as the original artworks, high-end toiletries and opulent bath robes just ooze class. Thank you so much Voya!
Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 19 nov 2023
Dear Levon, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

KAMIKA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This casa is the correct term for place was AMAZING! I was skeptical when i choose this place considering Americans cant stay at hotel. Although it says hotel it is indeed a casa operated just like a "5 star hotel". Trust me this is from someone who is very picky about where I stay! The service was impeccable, from the ladies at the front desk(receptionists) all dressed in red. They were gorgeous, and very professional and all of them had excellent customer service. The waiters and bar staff were superb 👌 as well. Trust me this place does not dissappoint. I was actually sad to leave. I will definitely return to Cuba and when i do i will be staying here. I really appreciate all the help from the staff going above and beyond to make me feel comfortable, safe and meeting all my needs. Thank you all so much! ❤️
Soggiorno di 1 notte a novembre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 16 nov 2023
Dear Kamika, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

Brenton

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I cannot think of enough good things to say about our experience at Voya. My wife and I traveled in for a quick weekend trip to celebrate our anniversary and the accommodations and service were absolutely top notch. I would give this place 10 stars if it was an option. Anything we needed whether at the hotel, reservations, taxis, tours, etc. the staff were so quick to make happen and always had a smile on their face. Incredibly friendly and just and absolute first class experience from start to finish. I HIGHLY recommend Voya if you are traveling to Havana. It is a little bit outside of walking distance from Old Havana but taxis are less than $5 USD right into the heart of it all and the lovely ladies at the hotel can call one for you in less than 5 minutes. If you are looking for the best experience, look no further. We will be back and wouldn’t dream of staying anywhere else!
Risposta di VOYA Boutique Hotel Owner, il giorno 6 nov 2023
Dear Brenton, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive. We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future! Best regards, VOYA Team

10/10 Eccellente

LAURA, Chalfont

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I booked this quick long weekend to Havana to celebrate my Bday and it was a Wonderful 5 Star experience!! First, the hotel Concierge staff proactively reached out to me to ensure I had all of my travel/entry documents in order, and to also offer transportation from the airport since I was arriving in the evening. They also answered a series of questions that I had before I left the US, which was very helpful and left me feeling safe and secure. Upon arrival at the hotel, they greeted me warmly with a Mojito cocktail in the lobby and gave me the lay of the land of the property, which is a beautiful 1920s restored mansion in a neighborhood. My room was lovely and had every accommodation you would expect from a five star hotel - nice linens, in-room coffee, Wi-Fi, a tray of dessert chocolates, a large, updated bathroom w/ toiletries, (it exceeded my expectations to be honest.) A full breakfast was included with my reservation and it was exquisite and high-quality every time. I can’t say enough about the entire hotel staff / the front desk, the concierge, the amazing Chef whom I met, all of the restaurant staff and also the bartender in the secret rear garden by the pool! The concierge also facilitated a lovely full day tour for me, which was perfect and very enjoyable. I would highly recommend this property for anyone traveling to Havana/Cuba. It was perfect in every regard, thank you VOYA!! <3
Soggiorno di 3 notti a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 30 ott 2023
Dear Mrs. Laura,On behalf of the entire team, I would like to take this opportunity to express our gratitude for choosing our hotel to celebrate your birthday trip to Havana! Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive.Once again, thank you, and we hope to have the pleasure of welcoming you back in the near future.Kind regards,

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
First trip to Cuba
Our first trip to Cuba and we couldn't have asked to end up in a better place! We were immediately greeted by extremely beautiful people, inside and out! What a breath of fresh air to be surrounded by such gracious, friendly, helpful people! The hotel is impeccably clean with comfortable beds and 5 star food and service! They hooked us up with incredible tour guides and sent us to fabulous restaurants! Highly recommend Voya Boutique Hotel!
Soggiorno di 4 notti a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 28 ott 2023
Dear Steve,Thank you for writing a wonderful review and for being such great guests! Hearing that you enjoyed your stay with us is the greatest compliment we could receive.Once again, thank you, and we hope to have the pleasure of welcoming you back in the near future!Warm regards from all of us at VOYA!

10/10 Eccellente

Aileen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Voya Hotel embodies everything that you look for in a hotel. This experience from the moment you walk in the door is 5 star !
Soggiorno di 1 notte a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 25 ott 2023
Dear Aileen, Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us.On behalf of the entire VOYA Boutique Hotel team, I would like to take this opportunity to express our gratitude for choosing our property for your recent stay in Cuba. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive.We hope to have the pleasure of welcoming you back in the near future.Best regards

10/10 Eccellente

Brad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spoiled beyond belief…
It takes a lot for me to rate anything as ‘perfect,’ but I think our stay at the VOYA Boutique Hotel in La Havana, Cuba, was just about that, perfection. Tucked away in a thriving community of busy locals, sits a beautiful, Peachy colored, private mansion that has been converted into your oasis for the duration of your visit. As you ascend the stairs, a Beautiful staff of hostess are ready to ensure that your stay here is more than memorable. The team of hostess made arrangements for our activities each day. From the taxi ride, in an American, European, or Russian classic car through the bustling streets, to the hostess at an awaiting restaurant across town awaiting our arrival greeting us by name, no detail was left untouched. [Even translation] Now, this place is small, but THAT IS the beauty of it. It allows for that person, luxurious experience that engulfs you. The presentation of every dish matched its delicious taste. The Impeccable timing between courses, the attentiveness of the wait staff, as well as the personal service that you receive here will have you speechless. Both the daily cleaning and nightly turn-down service left you returning to a personally crafted, HAND WRITTEN note, welcoming you back to your room. I’d Love to see more of Cuba, but I’d be disappointed if the rest of the country didn’t treat me like this… … That’s why VOYA Boutique Hotel in La Havana, Cuba is the ONLY place I’ll stay here, and I will be back.
House Mojitos welcomed our arrival
Piña Colada ~ Cuba Libré
Lobster cocktail
Grilled Salmon
Soggiorno di 3 notti a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 24 ott 2023
Dear Brad,Thank you so much for choosing to stay at VOYA Boutique Hotel! We are absolutely glad to hear that you had an amazing experience during your time with us. Our team strives to provide our guests with personalized and attentive service, so hearing that you enjoyed your experience is the greatest compliment we could receive.We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future!Best regards,VOYA Team

10/10 Eccellente

Carlo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel muy bueno, asistencia de alta calidad y buena ubicación.
Risposta di VOYA Boutique Hotel Owner, il giorno 16 ott 2023
Estimado Carlo,¡Muchas gracias por elegir hospedarse nuevamente en VOYA Boutique Hotel! Estamos sumamente contentos de saber que tuvo una experiencia increíble durante su estancia con nosotros.Agradecemos sinceramente sus amables palabras y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Equipo VOYA

10/10 Eccellente

Carmen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hervorragender Service! Personal ist sehr aufmerksam und der Gast steht an erster Stelle. Wir sind überaus zufrieden und von Ankunft bis Abreise waren alle sehr hilfsbereit und freundlich. Das Hotel ist sehr sauber, wie ich es noch nie zuvor erlebt habe, das Ambiente ist einfach fantastisch. Das Personal ist sehr chic angezogen, professionell und sehr höflich. So einen Service gibt es nicht mal in einem 5 Sterne Hotel in Europa oder den USA. Herzlichen Dank, Havanna wird uns immer eine schöne Erinnerung sein. :)
Soggiorno di 1 notte a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 12 ott 2023
Liebe Carmen,Wir möchten uns ganz herzlich bei Ihnen für das sehr positive Feedback bedanken, das wir von Ihnen zu Ihrem Aufenthalt im Voya Boutique Hotel erhalten haben.Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und einen unvergesslichen Urlaub hatten.Nochmals vielen Dank für die freundliche Worte und dass Sie sich für unser Hotel entschieden haben.Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßeVOYA Team

10/10 Eccellente

Carlo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El mejor Hotel de toda La Habana en cuanto servicio al Cliente, ofrecen todo tipo de asistencia para cualquier cuestión, totalmente recomendable.
Risposta di VOYA Boutique Hotel Owner, il giorno 10 ott 2023
Estimado Carlo,¡Muchas gracias por elegir hospedarse en VOYA Boutique Hotel! Estamos sumamente contentos de saber que tuvo una experiencia increíble durante su estancia con nosotros. Nuestro objetivo es siempre brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes.Agradecemos sinceramente sus amables palabras y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was excellent. Could not ask for more.
Soggiorno di 1 notte a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 8 ott 2023
Dear Elizabeth,Once again, thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.VOYA Team

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, new, comfortable hotel. it was an unforgettable holiday, I had an excellent stay experience. excellent hotel staff. very tasty breakfasts, as well as excellent dinners.
Soggiorno di 1 notte a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 8 ott 2023
Dear Elizabeth,We would like to express our gratitude for the positive feedback you provided about your experience at VOYA Boutique Hotel. It means a lot to us to hear that you enjoyed your stay and had an unforgettable holiday.Once again, thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.VOYA Team

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the best hotel in Cuba! I had an incredible pleasure being there on vacation! The hotel staff was responsive and immediately fulfilled all my wishes. The room was large and clean, I felt like a royal person in it.
Soggiorno di 1 notte a ottobre 2023
Risposta di VOYA Boutique Hotel Owner, il giorno 8 ott 2023
Dear Elizabeth, Thank you so much for choosing to stay atVOYA Boutique Hotel!We truly appreciate your kind words and look forward to the opportunity of welcoming you again in the future!Best regards,VOYA Team