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Recensioni per SCP Hilo Hotel

3.5 out of 5
SCP Hilo Hotel
126 Banyan Way, Hilo, HI

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 376 su 631 recensioni" "
Valutazione di 8 - Buono. 163 su 631 recensioni" "
Valutazione di 6 - Soddisfacente. 53 su 631 recensioni" "
Valutazione di 4 - Scarso. 23 su 631 recensioni" "
Valutazione di 2 - Terribile. 16 su 631 recensioni" "

9,0/10

Pulizia

9,6/10

Personale e servizio

8,6/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Silvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a luglio 2023
Risposta di Erica, il giorno 24 lug 2023
Mahalo Silvia for your 5 out of 5 score. We hope to have the pleasure of hosting you again in the near future.Take care

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Very nice hotel closed to the city Center of Hilo. The hotel is fully renewed and it embraces the spirit of Big Island and Hilo particularly, with respect to the planet and providing nice amenities for Yoga and meditation. The room was clean and comfortable, the staff very nice. I couldn’t ask for a better stay
Soggiorno di 3 notti a marzo 2022
Risposta di SCP Hilo, il giorno 18 mar 2022
Aloha and thank you for staying with us! We appreciate your feedback and hope to see you again in the future. Mahalo, Priscilla

10/10 Eccellente

Diana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent front desk, service, nice, clean and well appointed room, lovely grounds with huge Koi, pond and garden, and a very nice pool courtyard. There is a park along the water just across the street where it is nice to take a walk and families have picnics in the evening. The restaurant on the property has decent food and nice service. The motel offers many free extras and has a focus on kindness towards people and the environment.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet, reasonable price, great location!
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Kiana V, il giorno 29 apr 2024
Aloha Lisa, Mahalo for taking the time to write a review and joining the SCP Community. We are constantly striving to improve your experience at SCP Hotels. If there is anything that we could have done to make your stay more enjoyable, please let us know. We look forward to welcoming you back again soon. A hui hou (until we meet again). Kiana V

10/10 Eccellente

Shantell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The old Hilo Seaside Hotel on the corner of Kalanianaole Highway and Banyan Drive, across Reed's Bay prime location central to Hilo staples like Ken's and The Ponds Restaurants. The hotel itself consists of buildings with a central tropical courtyard or the swimming pool. Small gym, bikes to borrow, a mediation and common area. The room was clean and cozy. Much effort made in reducing carbon footprint by having the ability to open windows instead of only air conditioning.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kiana V, il giorno 24 apr 2024
Aloha Shantell, Mahalo nui for taking the time to leave this kind review! We are so happy to hear that you enjoyed your stay with us at SCP Hilo. We look forward to hosting you again soon. A hui hou, until we meet again.

10/10 Eccellente

Tierra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is super sweet and helpful!!
Soggiorno di 7 notti ad aprile 2024
Risposta di SCP Hilo Hotel, il giorno 24 apr 2024
Aloha Tierra,Thank you for staying with us. We appreciate the feedback and hope to see you again one day!Mahalo, Guest Services

10/10 Eccellente

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and serene hotel. Staff was so nice n easy restaurant on site. Laundry facility clean and new, love the easy online pay. Only complaint, please put coffee machines in rooms!
Soggiorno di 4 notti ad aprile 2024
Risposta di Kiana V, il giorno 19 apr 2024
Aloha Ryan, Mahalo for taking the time to share this feedback with us. We are happy to hear that you had a pleasant experience. We understand the inconvenience due to not having a coffee machine in the guest rooms. We are currently in the process of reviewing our in-room amenities and your feedback will be highly considered. Mahalo for staying with us at SCP Hilo, we hope to host you again soon.

10/10 Eccellente

Monica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful boutique hotel surrounded by luscious plants and good location - easy drive to downtown farmer's market, waterfall, and coffee shops.
Soggiorno di 1 notte ad aprile 2024
Risposta di SCP Hilo Hotel, il giorno 19 apr 2024
Thank you for staying with us. We appreciate the feedback.

8/10 Buono

SHOICHI, Nagoya, moriyama

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di SCP Hilo Hotel, il giorno 19 apr 2024
Thank you for staying with us. We appreciate the feedback.

10/10 Eccellente

karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a welcoming boutique hotel with the open air feel of an old Hawaii resort. Lots of tropical gardens, wood featured walls and floors. Lovely pool and reception areas. Rooms are basic and not quiet but the open air features made it all worth it. Bed was sufficient. Very Clean. Beautiful bay views and coi pond to sit by. Easy walk to town and airport so close. Such attentive staff. I will totally stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kiana V, il giorno 15 apr 2024
Aloha Karen,Mahalo for taking the time to leave such a kind review. We are so happy to hear that you enjoyed our common areas and that you found our property to be clean and convenient. Mahalo for staying with us at SCP Hilo, hope to host you again soon. A hui hou Kiana VGuest Services

10/10 Eccellente

karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Kiana V, il giorno 15 apr 2024
Aloha Karen, Mahalo for taking the time to write a review and joining the SCP Community. We are constantly striving to improve your experience at SCP Hotels. If there is anything that we could have done to make your stay more enjoyable, please let us know. We look forward to welcoming you back again soon. A hui hou (until we meet again). Kiana VGuest Services

4/10 Scarso

Harley Clayton, burnaby

Soggiorno di 4 notti ad aprile 2024
Risposta di Kiana V, il giorno 15 apr 2024
Aloha Harley, Mahalo for taking the time to write a review and joining the SCP Community. We are constantly striving to improve your experience at SCP Hotels. If there is anything that we could have done to make your stay more enjoyable, please let us know. We look forward to welcoming you back again soon. A hui hou (until we meet again). Kiana VGuest Servies

8/10 Buono

Wayne

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di SCP Hilo Hotel, il giorno 14 apr 2024
Thank you for staying with us. We appreciate the feedback.

10/10 Eccellente

Nikhil

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Harriette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the ideas & practices & philosophy of SCP.
Soggiorno di 5 notti a marzo 2024
Risposta di SCP Hilo Hotel, il giorno 10 apr 2024
Aloha Harriet,Thank you for staying with us. We appreciate the feedback and hope to see you again soon.Mahalo! Guest Services

10/10 Eccellente

Quan

Soggiorno di 1 notte a marzo 2024
Risposta di SCP Hilo Hotel, il giorno 21 apr 2024
Thank you for staying with us! We appreciate the feedback.

10/10 Eccellente

Larry

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel had such a homey feel. Coffee mugs and wine bottle glasses. And the staff was very friendly and helpful.
Soggiorno di 9 notti a marzo 2024
Risposta di SCP Hilo Hotel, il giorno 29 mar 2024
Aloha Larry,Thank you for staying with us and leaving your thoughts. We hope you find your way back to us again.Mahalo - Guest Services

8/10 Buono

Malia, Honolulu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very enjoyable one night stay at SCP! Loved the coffee in the lobby and live music at night! Great location and walking distance from the bay and different restaurants!
Soggiorno di 1 notte a marzo 2024
Risposta di SCP Hilo Hotel, il giorno 29 mar 2024
Thank you for staying with us. We appreciate the feedback and hope we are able to host you again.Mahalo - Guest Services

10/10 Eccellente

evan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly local staff and thoughtfully decorated peaceful place to stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Erica, il giorno 21 mar 2024
Mahalo Evan, we hope to see you again in the near future.Take care

8/10 Buono

Christine

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Kiana V, il giorno 18 mar 2024
Aloha Christine, Mahalo for taking the time to write a review and joining the SCP Community. We are constantly striving to improve your experience at SCP Hotels. If there is anything that we could have done to make your stay more enjoyable, please let us know. We look forward to welcoming you back again soon. A hui hou (until we meet again). Kiana V

10/10 Eccellente

Hana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved everything!!
Soggiorno di 2 notti a marzo 2024
Risposta di Kiana V, il giorno 18 mar 2024
Aloha Hana, Mahalo for taking the time to leave this 5-star review! We are grateful you chose to stay with us at SCP Hilo and hope to have the pleasure of hosting you again soon. Mahalo nui!

8/10 Buono

Christian

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The lobby and grounds of the property are beautiful. The staff is super friendly. Although we didn’t use the bikes and the paddle boards, having them as an option for free is nice. The pool area is really neat as were the Koi ponds. We spent many hours out on our balcony watching the fish. I do have to agree with some other reviewers with the conditions of the rooms. It does look like they took an old hotel and just slapped some new paint on the rooms. The bathroom wasn’t updated and there was other peoples hair clung to the walls. I felt like the room and the hallways could be cleaner. Also don’t expect a large TV in the rooms. They are 32 inches at best. The beds are very comfortable and it was nice to be able to have the option of air conditioning. I did like that our stay helps the community but I thought the price was a little high once I seen the condition of the room.
Soggiorno di 2 notti a marzo 2024
Risposta di Kiana V, il giorno 18 mar 2024
Aloha Christian, First and foremost, mahalo for taking the time to share your experience. We appreciate and value your feedback. We understand if our rooms did not meet your comfort preferences. We are currently in the process of reviewing our rooms and in-room amenities and your feedback will be highly considered. Mahalo for choosing to stay with us at SCP Hilo. We hope to host you again.

8/10 Buono

Don

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for the price
Soggiorno di 1 notte a marzo 2024
Risposta di Kiana V, il giorno 18 mar 2024
Aloha Don, Mahalo for leaving us this review! We hope that you enjoyed your stay, if there is anything we could have done to improve your experience, please let us know. We hope to host you again soon.

8/10 Buono

deborah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely staff, beautiful gardens, attractive lobby, live music at night. Found the rooms were very basic and shower/tub far too small for my teenage son but unit was clean and convenient.
Soggiorno di 3 notti a marzo 2024
Risposta di Kiana V, il giorno 11 mar 2024
Aloha Deborah, Mahalo for taking the time to share this review. We appreciate and value your feedback. Mahalo for choosing to stay with us at SCP Hilo. We hope to host you again soon. A hui hou, until we meet again.

10/10 Eccellente

benjamin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was amazing!! A bit away from downtown Hilo, but easy drive (1.5 miles) Would def return
Soggiorno di 2 notti a marzo 2024
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Benjamin, Mahalo for taking the time to leave us this 5-star review! We are so happy to hear that you had a pleasant experience with us. Mahalo for choosing to stay with us SCP Hilo, we hope to host you again soon. A hui hou, until we meet again.

10/10 Eccellente

Doreen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff Great pool / outdoor space So clean Laundromat was convenient Awesome evening entertainment Wonderful find in Hilo Keep up the great work SCP!
Soggiorno di 2 notti a febbraio 2024
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Doreen,Mahalo for taking the time to leave this 5-star review. We are so happy to hear that you enjoyed our live local music and found our hotel to be comfortable! We hope to have the pleasure of hosting you again. A hui hou, until we meet again.

8/10 Buono

Sarom, belmont

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was as a lovely stay! The pool is beautiful, they have lots of common area space to take advantage of, staff is friendly and accommodating. We took a short walk and saw sea turtles right in the pond! If I had one complaint it would be how loud it is from your room (we were in an essential room, garden view), if someone is walking by or a neighbor opens/shuts their door it sounds like it’s your door and/or they are talking literally right outside. It startled me a few times, particularly when the house keeping cart comes by. Luckily I had headphones, but I believe they also have sound machines you can ask the front desk for given that some of the rooms come with them.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Sarom, Mahalo for taking the time to share your feedback with us. We love hearing about our guests experiences and share them with our team. We are happy to hear that you had a lovely stay. We understand the inconvenience that you experienced due the noise during your stay. We will review your feedback to ensure a more peaceful environment for our guests. Mahalo for staying with us at SCP Hilo, we hope to host you again soon.

8/10 Buono

Evony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff was helpful and friendly. Hotel had a lot of wonderful activities available!
Soggiorno di 2 notti a febbraio 2024
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Evony, Mahalo for taking the time to share your experience with us. We are so happy to hear that you found our front desk team to be friendly and helpful and that you enjoyed our hotel amenities! Mahalo for staying with us, we hope to host you again soon.

2/10 Terribile

Shannon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I COULD NOT SLEEP! This place is soooooo loud. I've stayed at so many places over many years and this is by far the loudest. You can hear everything. Everything, cars running, cars moving, doors opening and closing, neighbors coughing, neighbors walking, glasses setting down, toilets flushing, talking voices, crying voices, cleaning throats, yawning, tables and chairs moving. The next morning we still heard it all AND it was the hotel staff YELLING conversations with each other in a foreign language. FOR HOURS. My family is exhausted with awful head aches this morning.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Shannon, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I have emailed you separately in hopes to make up for your experience. We apologize for the inconvenience due to the noise during your stay, we will review your feedback to ensure a more peaceful environment for our guests. Please email us back, our hope is to make amends.

10/10 Eccellente

Nicholas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a very good stay, staff very friendly and helpful, easily accessible amenities (hot water and coffee at front desk 24/7, utensils, canned beverages, water bottle refill station), and clean room. Definitely would recommend if you need a convenient place to stay in the Hilo area (within walking distance to Ken's)!
Soggiorno di 4 notti a febbraio 2024
Risposta di Kiana V , il giorno 4 mar 2024
Aloha Nicholas, Mahalo for taking the time to leave this 5-star review! We are so happy to hear that you had a pleasant experience with us and look forward to hosting you again soon. Mahalo for choosing SCP Hilo. A hui hou, until we meet again.

6/10 Soddisfacente

Melinda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice koi pond. bed good. Did not realize there would be no TV.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kiana V, il giorno 24 feb 2024
Aloha Melinda, Mahalo for taking the time to share your feedback with us. We have contacted you separately to make up for your experience. We hope to hear from you soon, mahalo.

8/10 Buono

Joe

Soggiorno di 1 notte a febbraio 2024
Risposta di Erica, il giorno 21 mar 2024
Mahalo Joe, we hope to see you again soon.Take care

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room, beautiful vista and park across street. Very friendly staff
Soggiorno di 2 notti a febbraio 2024
Risposta di Kiana V, il giorno 24 feb 2024
Aloha Angela, Mahalo for taking the time to leave us this kind review! We are grateful you chose to stay with us and are happy to hear that you enjoyed your experience. We hope to host you again soon.

4/10 Scarso

Lea

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
I stayed in two different rooms. The more affordable one was dirty when I arrived (including fecal matter on the toilet seat, a weird looking dirty something next to the bed etc.). At that point I already had an issue with front desk staff making mistake charges on my card re: previous, directly booked nights and being incredibly difficult, ineffective and unfair about it. When I inquired with them they repeatedly said things like "let us explain to YOU agaiiiin" - when it was actually their mistake, plus a power outage that caused issues for other guests as well plus their bad communication around all of it that caused the issue. So when I got the new room (this time booked via Expedia to prevent any more weird charges), I wasn't in the mood to make a complaint with front desk staff again and just got disinfectant wipes from the gym and sorted it out myself. The place has a great concept and nice employees overall, they also gave me a discount for the whole confusion they caused. But the latter was *still* not resolved days after checking out and my bank had to be involved to sort it out and settled the account. Very frustrating and the cleanliness issue straight up disgusting. Good coffee shop diner as well as ocean nearby and nice pool though.
Risposta di Kiana V, il giorno 4 mar 2024
Aloha Lea, First and foremost, we are grateful you took the time to write and submit a review about your recent stay at SCP Hotels. We certainly do not take feedback lightly and we share your experience with our team. At SCP we live by the values of Healthy, Kind and Green. Your interaction with one member of our team was very inconsistent with our values and standards of service, and this should not have happened. In response we have implemented a new training program to help ensure all SCP associates are well versed in the SCP value system and are consistently professional, courteous and helpful. It seems we missed our mark on maintaining our usual standards of cleanliness in your room. We've communicated your feedback to our housekeeping team to prevent such instances. We regret that you had a less-than-satisfying experience with us and we hope you will give us the opportunity to win your loyalty back.

10/10 Eccellente

Kendra

Viaggio di coppia
Mi è piaciuto: Servizi
Close to the water and the staff was very friendly!
Soggiorno di 3 notti a febbraio 2024
Risposta di Kiana V, il giorno 24 feb 2024
Aloha Kendra, Mahalo for leaving this review! We are happy to hear that you found our team to be friendly! Mahalo for staying with us, we hope to host you again soon.

8/10 Buono

Justine C, MILILANI

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Staff was welcoming. Food options nearby. Parking was a little tight and limited if you are out later.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kiana V, il giorno 19 feb 2024
Aloha Justine, Mahalo for taking the time to share this review. We are grateful that you chose to stay with us at SCP Hilo and hope to host you again soon. A hui hou, until we meet again.

10/10 Eccellente

Lynn, Lynnwood

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was very nice the staff there we so nice and helpful. It was clean. The restaurant next door had great food the staff was really nice too. I will absolutely stay here again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Kiana V, il giorno 16 feb 2024
Aloha Lynn, Mahalo for taking the time to leave this review. We are so happy to hear that you found our team to be kind and helpful. Mahalo for choosing to stay with us at SCP Hilo. We hope to host you again soon.

8/10 Buono

Stephen, DAVIS

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
NO microwave, or coffee maker in room. Noise level high because we were by the pool. Shower tub did not drain properly one time even backed up. Request for repair of broken light Was not fixed even though they said someone would come over. However they did fix the next day. Overall nice, helpful desk workers, liked the music several times a week.
Soggiorno di 7 notti a febbraio 2024
Risposta di Kiana V, il giorno 16 feb 2024
Aloha Stephen, First and foremost, mahalo for taking the time to write this review. We certainly do not take feedback lightly and share your experience with our team. We regret that you had a less-than-satisfying stay and hope to win your loyalty back. We are currently in the process of reviewing our in-room amenities and your feedback will be highly considered. We are grateful that you chose to stay with us. We hope to host you again soon.Mahalo.

10/10 Eccellente

CYNTHIA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean room. Loved the ceiling fan in the room and the excellent lighting in the bathroom! Friendly staff.
Soggiorno di 2 notti a febbraio 2024
Risposta di Kiana V, il giorno 13 feb 2024
Aloha Cynthia,Mahalo for taking the time to leave this 5-star review! We are so happy to hear that you enjoyed your room and are grateful that you chose to stay with us. Mahalo for choosing SCP Hilo, we hope to host you again soon.

10/10 Eccellente

Michael Alan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Older buildings but fun place, feels like vintage Hawaii with some updated style. It has some activities that make your stay more memorable- live music, yoga, paddle boards, bikes, pool, nice common spaces. Also water, tea and coffee in the lobby.
Soggiorno di 10 notti a gennaio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Michael,Mahalo for taking the time to leave us this review! We are so happy to hear that you enjoyed our guest amenities and hope to host you again soon. A hui hou, until we meet again.

10/10 Eccellente

Lawrence, Fairbanks

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was good.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Lawrence, Mahalo for taking the time to write a review and joining the SCP Community. We are constantly striving to improve your experience at SCP Hotels. If there is anything that we could have done to make your stay more enjoyable, please let us know. We look forward to welcoming you back again soon. A hui hou (until we meet again). Kiana VFront Desk Agent

10/10 Eccellente

Nancy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a local feel and friendly air.
Soggiorno di 2 notti a febbraio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Nancy, Mahalo for taking the time to leave this review. We are grateful that you chose to stay with us and hope to have the pleasure of hosting you again soon. A hui hou, until we meet again.

10/10 Eccellente

Lillian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and updated. The staff was so friendly.
Soggiorno di 2 notti a gennaio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Lillian, Mahalo for sharing this review! We are happy to hear that you had a pleasant experience with our team. Mahalo for choosing to stay with us at SCP Hilo. We hope to host you again soon. A hui hou, until we meet again.

8/10 Buono

Marko, Palo Alto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value for the price. Rooms are motel like though
Soggiorno di 3 notti a gennaio 2024
Risposta di Kiana V , il giorno 9 feb 2024
Aloha Marko,Mahalo for taking the time to share your experience with us. We are grateful that you chose to stay with us and will review your feedback to improve our guests experiences. We hope to host you again soo. A hui hou, until we meet again.

10/10 Eccellente

Meredith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Really cute hotel! Stayed here before heading to Volcanoes national park and had a great stay. I liked that they texted the day we arrived and were able to answer our questions promptly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Meredith, Mahalo for taking the time to leave this review! We love hearing about our guests experiences are are happy to hear that you enjoyed your stay. We hope to host you again soon, mahalo for staying with us.

8/10 Buono

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice vibe and friendly people. Had a great time.
Soggiorno di 5 notti a gennaio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Christopher, Mahalo for taking the time to share this review with us. We are grateful that you chose to stay with us and are happy to hear that you had a pleasant time. We hope to host you again soon. A hui hou, until we meet again.

8/10 Buono

Frank

Soggiorno di 2 notti a gennaio 2024
Risposta di Erica, il giorno 21 mar 2024
Mahalo Frank, we hope to have the pleasure of hosting you again.Take care

10/10 Eccellente

Miriam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Kiana V, il giorno 9 feb 2024
Aloha Miriam, Mahalo for leaving us this review! We hope that you enjoyed your stay and are grateful that you chose SCP. A hui hou, until we meet again.

8/10 Buono

Dean, Fort Collins

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing fancy or sparkly. Just affordable, clean and comfortable rooms (not as quiet when we stayed near the pool-hwy noise). But waking up to coffee waiting in the lobby and turtles swimming across the road left a great memory.
Soggiorno di 1 notte a gennaio 2024
Risposta di Kiana V, il giorno 26 gen 2024
Aloha Dean, Mahalo for taking the time to share your feedback with us. We love hearing about our guests' experiences and share your feedback with our team. We are happy to hear that you enjoyed our complimentary coffee in our lobby. Mahalo for choosing to stay with us. We hope to host you again.