The good: very good location close to the Peace Memorial. Easy walk to many things. The staff was very friendly. The facility was clean. The restaurant and bar were good as well.
The bad: the coin laundry takes forever to dry your clothes. Many others complained of this as well.
The TV doesn't offer english language channels which is okay given it's Japan, but it won't allow you to cast from you device or login to your apps which we have found in every other hotel we have stayed in while in Japan. They don't provide wash clothes or anything similar in their amenities. They don't offer to clean the room during your stay (we stayed 3 nights). They do change out the towels and trash but no room cleaning unless you pay a rather high additional fee.
Overall: the hotel is in a great location and the staff is warm and friendly. The negatives may or may not matter to some people. I would say for the price I would rate the hotel 3.8 out of 5 stars.