Aloha Stephen, Mahalo for taking the time to share your feedback. We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Justin Lee, We are sorry that you found your sheets and bedding to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We have also taken note of any negative instances you had with other team members. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve. Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Yarani, Mahalo for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Masami, Mahalo once more for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Princess Kaiulani, and we look forward to welcoming you back soon.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Linda, Mahalo for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Princess Kaiulani, and we look forward to welcoming you back soon.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Brian, Mahalo for taking the time to evaluate our hotel. Please accept our apologies for the noise disturbances you had and for the inconvenience you experienced due to our ongoing remodel. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We would love for you to experience our updated look and hope you will come back and see us. Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Darryl, Mahalo for choosing Sheraton Princess Kaiulani and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. While we are also happy to know you liked our comfortable accommodations and enjoyed the amazing views, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Mahalo once more for your review. We look forward to your next visit!   Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Ken, Mahalo for your review regarding your stay at Sheraton Princess Kaiulani. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Mahalo once more for your feedback, and we look forward to welcoming you back if your travels bring you to Oahu again.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha JoAnn E, Mahalo for taking the time to evaluate your stay. We sincerely apologize for the issues you encountered with the elevator. Ensuring the safety and comfort of our guests is our top priority, and we take incidents like this very seriously. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We understand your frustration and are grateful for your patience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Mahalo,Samantha LondynskyGuest Experience Manager

Aloha Harumi, Mahalo for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Princess Kaiulani, and we look forward to welcoming you back soon.Mahalo,Jasmine F.Guest Experience Manager

Aloha TADAYOSHI様この度はシェラトンプリンセスカイウラニホテルへご宿泊いただき、誠にありがとうございます！さらに貴重なお時間を我々のアンケートにご協力いただいたことに感謝いたします。急な停電の発生により、ご不便とご心配をおかけし申し訳ございませんでした。お部屋に対する貴重なご意見は、サービス向上の為にさっそく共有させていただきます。ぜひまたお越しください、ホテル従業員一同楽しみにお待ちしております！！Mahalo,Jasmine F.Guest Experience Manager

Dear Navdeep, Aloha for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Sheraton Princess Kaiulani, and we look forward to welcoming you back soon.Mahalo,Jasmine F.Guest Experience Manager

Aloha TA, Mahalo for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Mahalo,Jasmine F.Guest Experience Manager

Aloha Adriano, Mahalo for choosing the Sheraton Princess Kaiulani and for sharing your experience with us. We are thrilled that our location was just what you were looking for. Situated one block from Oahu's famous Waikiki Beach, we are very fortunate to be within walking distance of some excellent dining choices, shopping, and so much more. Mahalo once more for your review. We look forward to your next visit!   Mahalo,Jasmine F.Guest Experience Manager

Aloha Kenji, Mahalo for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience and look forward to many more visits to Sheraton Princess Kaiulani. Mahalo, Jasmine F. Guest Experience Manager

Aloha Luc, Mahalo for sharing the nice rating about your experience at Sheraton Princess Kaiulani. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. Mahalo, Jasmine F. Guest Experience Manager

Aloha M. Ida, We are thrilled you had an excellent stay at Sheraton Princess Kaiulani and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Mahalo, Jasmine F. Guest Experience Manager

Aloha Erica, Mahalo for choosing us and for taking the time to post a review. We are delighted to know that we exceeded your expectations and that you had a memorable experience. It was our pleasure to accommodate you, and we hope you will make Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city. We look forward to your next visit.Mahalo,Jasmine F.Guest Experience Manager

Aloha Masaaki, Mahalo for you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Mahalo,Jasmine F.Guest Experience Manager

Aloha Sean, Mahalo for your fantastic rating. We are pleased you chose Sheraton Princess Kaiulani for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Mahalo, Jasmine F. Guest Experience Manager

Aloha Bryan, We are thrilled you had an excellent stay at Sheraton Princess Kaiulani, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Happy Holidays, and have a great New Year.Mahalo,Jasmine F.Guest Experience Manager

Aloha Robin, Mahalo for choosing us for your visit to Waikiki. We want to apologize for the noise disturbances you experienced due to the elevators during your time with us, and we regret the inconvenience this caused. We hope that despite this concern, you were able to feel restored and rejuvenated during the rest of your vacation. We also regret your disappointment with the view from your room, and we can understand the frustration you experienced. Please know that in the future, our front desk will be available around the clock to make the most of your stay. We are grateful for your feedback and hope you will revisit us for the flawless experience that you should always expect from us.Mahalo,Jasmine F.Guest Experience Manager

Aloha Norma,Mahalo for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Mahalo,Jasmine F.Guest Experience Manager

Aloha Mr. Ray, Mahalo for including Sheraton Princess Kaiulani in your travel plans. We are glad our associates left a lasting impression and that you had a great time with us. We will share your kind remarks with everyone. It was a pleasure having you, and we look forward to your return. Mahalo, Jasmine F. Guest Experience Manager

Aloha Shoaib, Mahalo for visiting us. Our top priority is exceptional hospitality. Based on your rating, it appears we fell short of this goal. We hope you will give us another chance to prove ourselves and would love to see you again on your next visit to the area. Mahalo, Jasmine F. Guest Experience Manager

Aloha James, Mahalo for sharing your experience at Sheraton Princess Kaiulani. With a dedication to providing true aloha hospitality, we are delighted to hear that we exceeded your expectations. We are pleased you loved our superb location and that our housekeeping team left a great impression on you. It was a pleasure hosting you, and we look forward to welcoming you again soon. Mahalo,Jasmine F.Guest Experience Manager

Aloha John, Mahalo for rating your stay at Sheraton Princess Kaiulani. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Mahalo, Jasmine F. Guest Experience Manager