Thank you for staying with us at Holiday Inn Express and we apologize for the inconvenience or not meeting your expectations. We hope to see you again and give us a second chance to show you that this visit was just one exception for not meeting your expectations. Thank you again for sharing your survey.

Thank you for staying with us at Holiday Inn Express and we hope to see you again in future.

Thank you for staying with us at Holiday Inn Express. We are sorry that hot tub has been taken down, but I hope you enjoyed indoor heated pool. We hope to see you again, until then have a safe travel!

Thank you for staying with us and sharing your feedback with us. We hope to see you again in future if you are around the area, until then have a safe travel!

Thank you for choosing Holiday Inn Express. We hope you had comfortable stay.

Thank you for taking the time for this review. We are glad you enjoyed the stay and hope to see you again.

Thank you for staying with us at Holiday Inn Express Horse Cave, hope to see you again in future.

Thank you!

Thank you!

Thank you for staying with us and we hope you enjoyed your stay with us. Hope to see you again.

Thank you!

Thank you!

We apologize about the issues you faced at our property. We strive to accommodate everyone the best we can. Our team will use this feedback to become better. We do hope you allow us to accommodate you again.

Thank you! We hope to see you again.

Thank you for staying with us. I apologize for any inconvenience that caused you, but we hope to serve you again to show this stay was one exception. Safe travels.

Thank you!

Thank you!

Thank you!

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

Thank you!

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or chirag@ksmngt.com.Sincerely,Chirag P.General Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,General Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. Again, thank you for choosing Holiday Inn Express.

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.Warm Regards,General Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. Again, thank you for choosing Holiday Inn Express.

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,General Manager

Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

Thank you!

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,General Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. Again, thank you for choosing Holiday Inn Express.

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Warm Regard,General Manager

We hope you to see you again!

Dear Richard,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, please accept our apologies for the miscommunication regarding our amenities. We'll be sure to share your feedback with our team to ensure the correct information is available moving forward. It was a pleasure having you here, and we hope you enjoyed your time in Horse Cave.Warm Regards,General Manager

Dear Kristen,Thank you so much for choosing to stay with us at Holiday Inn Express Horse Cave, an IHG Hotel. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our plentiful amenities and delicious breakfast. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,General Manager

Dear Joe,Thank you for choosing to stay with us during your recent trip. While we're glad our friendly team and delicious breakfast were some of the highlights of your visit, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any inconvenience you experienced upon check-in and for any concern you had with our ice machine. We can assure you that what you described is not typical of a trip to our property. Nevertheless, we take your comments very seriously and will be sure to investigate this further. We appreciate your feedback and wish you safe travels ahead.Warm Regards,General Manager

Thank you for leaving us a review. We are shocked to read that we were unable to meet your expectations. Please know that our team works hard to uphold the highest standards, and this is not typical of a stay with us. For that reason, we will be sure to share your feedback with our team to make sure this does not happen again. We hope that you will consider giving us another opportunity to show you a much better experience. Warm Regards,General Manager

Thank you for your wonderful review and for highlighting friendly staff and comfortable room. We are proud of our team's dedication and passion for hospitality, and it's gratifying to know that it significantly enhanced your experience. Your kind words will be shared with our team, and we look forward to welcoming you back to Holiday Inn Express Horse Cave, an IHG Hotel, and continuing to provide excellent service.

Dear Luther,While we thank you for being our guest and sharing your feedback, we are sorry for the disappointment due to the pool being closed. Unfortunately, some situations require us to close the pool without advanced notice. We do all we can to ensure our accommodations and amenities are in top-notch condition and ready for our guests when they arrive and we apologize for letting you down on this occasion. We hope to have another opportunity to welcome you back and impress you further.Warm Regards,General Manager

Dear Matt,We're grateful to have had the opportunity to host your family. Please accept our apologies that our pool was closed during your stay, and we understand your disappointment. We hope you will consider visiting us again in the future for an even better experience. Warm Regards,General Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express HORSE CAVE.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,General Manager

We hope that you will give us the opportunity to serve you again in the future.

I would like to thank you for staying with us and also apologize for not meeting the expectations. We strive to give our guests the best experience possible, but unfortunately it was not up to the par. I will share this with my team and come up with the plan to better serve our guests and meet their expectations. We hope to serve you again in future and hope you have safe travels.

Thank you for staying at Holiday Inn Express and we look forward to serving you again in future.