Hall

Recensioni per Comfort Suites Westchase Houston Energy Corridor

2.5 out of 5

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 224 su 437 recensioni" "
Valutazione di 8 - Buono. 128 su 437 recensioni" "
Valutazione di 6 - Soddisfacente. 50 su 437 recensioni" "
Valutazione di 4 - Scarso. 15 su 437 recensioni" "
Valutazione di 2 - Terribile. 20 su 437 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good value for money
Good value for money.

8/10 Buono

Farah, San Antonio

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
These are my main points: Clean room but a little dated. bathroom door did not close. the room didn’t have black out curtains; still lots of light coming in from street lights.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management , il giorno 23 apr 2024
Hi Farah,Thank you for sharing your feedback with us. We have forwarded this to our maintenance and housekeeping teams for immediate attention. Rest assured, we are committed to addressing these issues to enhance the comfort of our guests. Your feedback regarding the street lights and the need for blackout curtains is appreciated. We understand the importance of a restful night's sleep and will certainly consider your suggestions for improvements. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future!

10/10 Eccellente

Wilfredo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management, il giorno 23 apr 2024
Hi Wilfredo,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Suites Westchase Houston Energy Corridor. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 Soddisfacente

Margaret

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Front desk staff very rude, and also required $100 deposit with a sign written out saying don’t argue about it…. Really not welcoming at all and prostitutes hanging around outside the front
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relation Management , il giorno 23 apr 2024
Hi Margaret,Thank you for sharing your experience following your recent stay at our hotel. We sincerely apologize for the issues you encountered during your visit, and we appreciate you bringing them to our attention. Your feedback has been addressed with our team to ensure that all guests receive courteous and respectful service at all times. Deposits are intended to ensure our safety and security as well and are clearly advised ahead of booking and arrival. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

8/10 Buono

Jeffery

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 21 apr 2024
Hi Jeffery,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Buono

SHERNELLE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was not what i expected. There was very limited food. Not the ususal comfort inn or comfort suites breakfast. But the stay was quiet and the frint desk receptionist was nice the night we checked in.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 21 apr 2024
Hi Shernelle,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We appreciate your feedback and apologize for any disappointment regarding the breakfast options. While we strive to meet the expectations of all our guests, we apologize if our breakfast selection may not have met your specific preferences. However, we are delighted to hear that you enjoyed a peaceful stay and received excellent service from our front desk team upon your arrival. Your comments will be shared with our management to ensure we continue to improve and enhance our offerings. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Buono

Mydieu Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 21 apr 2024
Hi Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Soddisfacente

ZeKeisha

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There definitely needs to be upgrades made to the rooms and property. The staff was nice however we didnt have much interaction with them.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relation Management, il giorno 2 apr 2024
Hi ZeKeisha,Thank you for choosing Comfort Suites Westchase Houston Energy Corridor for your accommodation needs. We appreciate your feedback and rest assured we are continuously improving our services and amenities to always ensure guest satisfaction. We cannot wait for your return and provide another memorable stay!

10/10 Eccellente

Vinay Kumar

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relation Management , il giorno 2 apr 2024
Hi Vina,Thank you for the perfect rating! We're delighted Comfort Suites Westchase Houston Energy Corridor exceeded your expectations. Hosting you was a pleasure, and we hope to see you again soon!

4/10 Scarso

yasuhiro, Torrance

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
There was someone's hair on the bed and on the bath towels. Also, the towels were dirty even though they were supposed to be new.
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations Specialist, il giorno 30 mar 2024
Hi Yasuhiro,Thank you for staying at Comfort Suites Westchase Houston Energy Corridor. We sincerely apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain the highest standards of cleanliness, and we regret that we fell short of your expectations on this occasion. Rest assured, we have addressed this issue with our staff to ensure such lapses do not recur. Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience we are known for.

10/10 Eccellente

Gilbert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is perfect staying here, sure there is some loud people but when you call front desk they take care of it fast. Best place to stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relation Management, il giorno 29 mar 2024
Hi Gilbert,Thank you for your wonderful feedback! We're thrilled to hear that you're having a perfect stay with us and that our team has been responsive in addressing any noise concerns promptly. Providing excellent service and ensuring our guests have a comfortable experience are our top priorities, and we're glad that we could meet your expectations. Thank you for choosing to stay at Comfort Suites Westchase Houston Energy Corridor, and we look forward to welcoming you back for another outstanding stay in the future!

10/10 Eccellente

Kavin

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Front desk manager Crystal provided excellent service with nice greetings!
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Kavin,We appreciate your kind feedback on the service provided by Crystal. Our team strives to offer top-notch hospitality to all our guests. Please feel free to reach out to our management team directly with any further comments or suggestions. Thank you for choosing to stay with us!

10/10 Eccellente

Ghulam

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place
Soggiorno di 5 notti a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Ghulam,We appreciate your positive feedback! Thank you for choosing to stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Soddisfacente

Andrew

Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Specialist, il giorno 31 mar 2024
Hi Andrew,Thank you for sharing the rating about your experience here with us at Comfort Suites Westchase Houston Energy Corridor. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Eccellente

Jerry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is always clean, efficient and the rooms are always top notch. The breakfast will hopefully be upgraded but still decent. The rates jump from different rates and usually the rates are at the high of $90 and low or $75.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Jerry,We are pleased to hear that you found our property clean and efficient. We appreciate your feedback on our room quality and breakfast offerings. Prices may vary based on availability and demand, resulting in fluctuating rates. We thank you for choosing to stay with us and hope to welcome you back soon.

8/10 Buono

Mohammed

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I like it
Soggiorno di 8 notti a febbraio 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Mohammed,We are delighted to hear that you enjoyed your stay with us. Should you have any more feedback or need further assistance, please don't hesitate to reach out to our management team.

8/10 Buono

Morgan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was so friendly walking in. They greeted us with a smile every time.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Morgan,We are delighted to hear that our friendly team made a positive impression on your stay. Our staff takes pride in providing exceptional service to all our guests. Should you have any further feedback or questions, please don't hesitate to reach out to us.

8/10 Buono

Muslim Al

Soggiorno di 5 notti a marzo 2024
Risposta di Guest Relation Management, il giorno 27 mar 2024
Hi Muslim,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate you choosing to stay at Comfort Suites Westchase Houston Energy Corridor and hope to have the chance to welcome you back in the future.

10/10 Eccellente

Roxanne Fang

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Roxanne Fang,We are elevated to hear that you had a wonderful experience during your stay with us! If you have any further comments or if there is anything else we can assist you with, please do not hesitate to get in touch. We hope to welcome you back soon!

10/10 Eccellente

alvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello alvin,We are thrilled to hear that you had a wonderful stay with us! It was our pleasure to have you as our guest, and we look forward to welcoming you back again soon.

10/10 Eccellente

Amber

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Amber,We are delighted to hear that you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Eccellente

Amber

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Amber,We appreciate you sharing your feedback with us and are glad to hear you had a positive experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Eccellente

Gilbert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is wonderful and the staff is great and always happy. I’d definitely recommend this place to anymore traveling 😄😄
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 1 mar 2024
Hello Gilbert,We are thrilled to hear that you had a wonderful experience with our staff and enjoyed your stay. Your recommendation means a lot to us, and we appreciate your kind words. Should you plan to visit again, feel free to reach out for any assistance or special requests.

10/10 Eccellente

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Manager, il giorno 1 mar 2024
Hello Carolyn,We are thrilled to hear that you had such a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Buono

Ju Junnica

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Hello Ju Junnica, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback to ensure we can continue to improve our services.

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and well maintained. Room was comfortable. Only problem was the breakfast bar. I was disappointed that it had no protein eggs, meats or bananas. I give it a D-. Had to go out to eat. Don’t think I will be back, too many other choices. Disappointed.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Robert,Thank you for sharing your feedback with us. We're glad to hear you found the hotel clean and well maintained, and that your room was comfortable during your stay. We appreciate your comments regarding the breakfast bar and have taken note of your suggestions for improvement. We hope you'll reconsider and give us another chance in the future.

10/10 Eccellente

Kelly

Love it
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Kelly,We are delighted to hear that you loved your stay with us! Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Eccellente

Gilbert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a wonderful stay in Houston, Texas, this hotel is very peaceful quiet and the employees are very nice. Thank you for a wonderful day. Looking forward to staying with you in the future.!
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Gilbert,We are delighted to hear that you enjoyed your stay with us in peaceful Houston, Texas. Our team works hard to ensure all guests have a pleasant experience. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back again in the future!

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We enjoyed our 3-night stay at the Comfort Suites. Some people complain that it is old and tired which is true - but what do people expect for the price. We found the rooms to be spacious and comfortable. Breakfast is basic but at least there is a breakfast! There’s a small gym, laundry, conference room and supplies. It’s also well located within Houston. Staff were super helpful we found. I would stay here again without hesitation.
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Michael, We are pleased to hear that you enjoyed your stay at Comfort Suites and that you found the rooms spacious and comfortable. It's great to know that you appreciated the amenities and the convenient location. Our team works hard to provide excellent service to all our guests. Your feedback is valuable to us, and we look forward to welcoming you back on your next visit to Houston.

8/10 Buono

Chrissie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good experience
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Chrissie,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a good stay at our hotel. Your satisfaction is our top priority, and we appreciate your feedback. We hope to welcome you back in the future for another great experience.

10/10 Eccellente

Nestor Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente todo
Muy amables todos, muy limpio.
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Nestor Paul,¡Gracias por su amable comentario! Nos alegra saber que nuestro personal fue amable y que nuestras instalaciones estaban limpias durante su estancia. Agradecemos su feedback y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

8/10 Buono

Lluvia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Great stay. Bed was comfortable and staff super friendly. The only things that needed improvement was the bathroom is rundown and elevator tile was cracked. Near shopping and dining options great location.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Lluvia,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our bed comfortable and our staff friendly. We appreciate your comments regarding the bathroom and elevator tile, and we've taken note of them for future improvements. As you mentioned, our hotel is conveniently located near shopping and dining options, making it a great choice for our guests. We hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

James

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Poor monitoring at this location
Someone broke into my company truck while I sleep at this location. The person who was suppose to watch the cameras at the front desk was no where to be found. When asked why the police wasn’t notified she explained she was busy. Clearly her phone was more important than monitoring the facility and the occupants.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello James, We're sorry to hear about your experience during your stay. Our team takes security very seriously, and we sincerely apologize for any inconvenience caused by the incident. We'll address this matter with our staff to ensure that proper protocols are followed in the future. We encourage you to get in touch with our management team to discuss this further.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great staff all around and quiet location
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Dear Guest,Thank you for your kind feedback on our staff and the peaceful atmosphere of our hotel. We strive to provide exceptional service to ensure our guests have a pleasant stay. We appreciate your positive comments and hope you had a relaxing experience with us.

10/10 Eccellente

Wilfredo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Wilfredo, We are delighted to hear that you had an exceptional stay at our hotel! It was our pleasure to provide you with exceptional service and amenities. We hope to have the opportunity to welcome you back in the future. Please don't hesitate to reach out if there is anything else we can assist you with.

8/10 Buono

marshall

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello marshall,We sincerely appreciate your recent stay at our hotel. We are thrilled to hear that your experience was enjoyable. If you have any additional comments or suggestions, we encourage you to reach out to us directly so we may further improve our services. We hope to welcome you back in the future for another fantastic stay.

2/10 Terribile

Terry

Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 18 gen 2024
Hello Terry, We apologize for any inconvenience you may have experienced during your stay. We kindly request you to reach out to our hotel directly so we can address any issues you encountered and ensure a better experience in the future.

10/10 Eccellente

William

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Awesomeness
Whole experience was awesome
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 13 gen 2024
Hello William,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an awesome experience with us. Our team always strives to provide excellent service and ensure our guests have a wonderful time. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Eccellente

Rodney

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Rodney,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable experiences for all of our guests. Should you have any additional feedback or comments, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Eccellente

Tinuke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Tinuke,Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a less than satisfactory experience during your stay. We appreciate your valuable input and will take it into consideration for future improvements. Please feel free to contact our management team directly to discuss your concerns further.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 28 dic 2023
Dear Guest,We're thrilled to hear that you had a fantastic stay with us! We appreciate your kind rating and hope that we can welcome you back again in the future. If you have any further comments or suggestions, we would be more than happy to hear from you.

10/10 Eccellente

Jess

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lobby staff was very friendly, room was spacious and clean, and i just love texas shaped waffles, overall great stay.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 27 dic 2023
Hello Jess,We truly appreciate your kind words about our friendly lobby staff and spacious, clean rooms. It's wonderful to hear that you enjoyed the Texas-shaped waffles as well. Thank you for choosing our hotel and we hope to welcome you back for another great stay in the future.

2/10 Terribile

Koi

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Koi, We are sorry to hear that your experience with our hotel did not meet your expectations. We would appreciate it if you could kindly provide some specific feedback so that we can address any issues you may have encountered during your stay. Please reach out to us directly so that we can assist you further.

6/10 Soddisfacente

Terry

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Terry, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us. We value our guests' opinions and would like to address any issues you may have encountered during your stay. We hope to have the opportunity to welcome you back in the future and provide a more satisfactory experience.

8/10 Buono

Thien Mai

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good, but it could be better if the checkin process is faster. Anyway, I love my trip and the experience was OK
Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 8 dic 2023
Hello Thien Mai,Thank you for choosing our hotel for your trip. We appreciate your feedback regarding the check-in process and will make efforts to improve it for future guests. We're glad to hear that overall you had an enjoyable experience and we hope to welcome you back again soon.

6/10 Soddisfacente

HAI

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Seem like good at all , but only one thing make me change mind is bath room , weird design , if you taller 6 foot you may not wet your hair cause shower too low and water easy to went through floor and no way to drain out when shower . I want to change hotel but they not let me get refund . My kid 6 foot tall , he not want to take shower cause like that , he ok to get dirty after 2 days stay here.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello HAI, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with the bathroom design. As we strive to provide a comfortable stay for all of our guests, we appreciate your comments and will pass them along to our management team for future improvements. We hope you enjoyed the rest of your stay with us and look forward to welcoming you back in the future.

10/10 Eccellente

zach

Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Hello zach,We appreciate you taking the time to rate our hotel! We are glad that you had a wonderful stay with us. If you have any further suggestions or feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future for another great experience!

8/10 Buono

Terry

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 9 nov 2023
Hello Terry,Thank you for taking the time to share your rating with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. If there is anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to welcome you back again in the future for an even better experience.

8/10 Buono

Yvette

Viaggio con la famiglia
Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 7 nov 2023
Hello Yvette,Thank you for taking the time to share your feedback with us. We strive to provide exceptional experiences for our guests and apologize if this was not the case. We value your input and would appreciate the opportunity to discuss your concerns further. Please feel free to contact our management team directly.

8/10 Buono

Danny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
staff member very nice a it is a quiet and pleasant place.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Danny,Thank you for your kind words about our staff and the peaceful atmosphere of our hotel! We strive to provide excellent service and a pleasant stay. We hope to welcome you back soon!