Reception

Recensioni per Garden Suites

2 out of 5
Garden Suites
107 N. 8th Street, La Porte, TX

Recensioni

6,6
Valutazione di 10 - Eccellente. 44 su 167 recensioni" "
Valutazione di 8 - Buono. 37 su 167 recensioni" "
Valutazione di 6 - Soddisfacente. 34 su 167 recensioni" "
Valutazione di 4 - Scarso. 23 su 167 recensioni" "
Valutazione di 2 - Terribile. 29 su 167 recensioni" "

7,0/10

Pulizia

7,8/10

Personale e servizio

6,8/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Candice

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Stayed one night for the family Christmas party. Very friendly and cheerful staff. Older building but very clean and great for what we needed. Shipleys literally right next door. Conveniently located. Will stay again .
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Candice, Thank you for choosing our hotel for your family Christmas party. We're delighted to hear that you found our staff to be friendly and cheerful, and the cleanliness of our older building to be satisfactory. We're glad that our location, including the nearby Shipley's, was convenient for your needs. We hope to have the pleasure of welcoming you back for another stay in the future.

10/10 Eccellente

Latisha

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 2 nov 2023
Hello Latisha,Thank you for taking the time to provide feedback on your recent stay. We value your opinion and apologize for any inconvenience you may have experienced. We appreciate your feedback and will use it to make improvements for future guests. If you have any further concerns, please reach out to our management team directly.

6/10 Soddisfacente

Alison

Viaggio di coppia
Mi è piaciuto: Personale e servizio
It was an okay hotel, no bugs. A little dirty and run down in the room i stayed in Hair dryer was broken, no trash bags, the mini fridge was dirty it kind of looked like they didn’t finish cleaning it there was a dirty washcloth inside… bed was clean and comfortable though but the blankets were really thin. If you’re looking for a cheap okay hotel, something decent- this is the way to go. Staff was friendly, breakfast was okay! 4/10 stay overall
Risposta di Manager, il giorno 1 nov 2023
Hello Alison, Thank you for providing feedback on your recent stay. We appreciate your comments regarding our friendly staff and decent breakfast. We apologize for any cleanliness issues you encountered in your room. We will address these concerns with our housekeeping team to ensure that future guests have a cleaner experience. We value your input and hope to have the opportunity to improve upon your stay in the future.

10/10 Eccellente

Latisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Latisha,Thank you for taking the time to share your feedback. We appreciate your rating and are glad to hear that you had such a wonderful experience with us. We strive to provide exceptional service for each guest, and we're delighted that we exceeded your expectations. If you have any future travel plans, we would love to welcome you back.Warm regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Soddisfacente

Adam

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Facility was nice. Location, not so much.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 3 ago 2023
Hello Adam, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 Scarso

Pritam

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 1 ago 2023
Hello Pritam,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Eccellente

Chase

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 15 ago 2023
Hello Chase,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great value, nice room, quiet location
The price per night was the absolute best in the area. Renovations were underway so some rooms had some disrepair, like our bath tub had some rusted spots. Everything was clean, though we did find a roach in its death throes. We stayed multiple nights. We used the laundry facilities, wash was great but dryer needed 2 cycles to dry a full load. It is an extremely quiet place in spite of being at a busy intersection. Great staff and management. The latte machine was heaven sent. Overall, a great stay and the facility is being improved. Recommend now and highly recommend about 6 months from now.
Soggiorno di 4 notti a luglio 2023
Risposta di Manager, il giorno 25 lug 2023
Hello James, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023
Risposta di Manager, il giorno 4 lug 2023
Hello Michelle,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Good for 1 night
The price was cheap. The hotel looks good from the outside. We rented 2 rooms. they were ok. The breakfast they only had cereal and waffles. For drinks they only had milk and coffee. There wasn't much variety. The kids ended up going to the donut store next door.
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 12 giu 2023
Dear Guest,We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast and also our price. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Eccellente

Robbie

Viaggio di lavoro
Great place to stay and great owners
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 12 giu 2023
Hello Robbie,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Eccellente

Robbie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always stay here when I am in area working. Great owners.
Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 9 giu 2023
Hi Robbie,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our go to place in the Laporte Texas area
Rooms are always so big and clean the staff is very friendly everything you need for a short or long stay. Convenient location to family and friends
Soggiorno di 3 notti a maggio 2023
Risposta di Manager, il giorno 2 giu 2023
Hi Christopher,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like that it's all indoors mainly. Nice and quiet!
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 17 mag 2023
Hi Brian,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

6/10 Soddisfacente

George

Soggiorno di 1 notte ad aprile 2023
Risposta di Manager, il giorno 28 apr 2023
Hello George,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great rooms in laporte
Our go to motel when we are in the Laporte area. Always have clean rooms the staff is super nice the breakfast is pretty good if you don't like it there is a Shipley's about 50 feet away
Soggiorno di 4 notti ad aprile 2023
Risposta di Manager, il giorno 19 apr 2023
Hi Christopher,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

10/10 Eccellente

Slater

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff, very clean!
Risposta di Manager, il giorno 4 apr 2023
Hi Slater,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Bathroom backup
The problem we had was that the toilet was backed up and we informed management but nothing was done and no other room was offered. They told us there was no one to fix the issue.
Soggiorno di 2 notti a dicembre 2022
Risposta di Manager, il giorno 21 dic 2022
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Overall good. Needs some updates done in room
Soggiorno di 1 notte a novembre 2021

10/10 Eccellente

Ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
An amazing staff, very personable.
Soggiorno di 1 notte ad agosto 2021

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I didn't like that was no breakfast
Soggiorno di 2 notti a luglio 2021

2/10 Terribile

Mark

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2021

10/10 Eccellente

Michelle

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, quiet, fairly large rooms
Clean quiet and larger rooms then adverage being its an older dwelling. They offer a kitchen for guest's to prepare meals. I however didnt have a chance to take advantage of. If ever in the area in the future, I'll definantly book there again.
Soggiorno di 2 notti a marzo 2021

2/10 Terribile

Amanda

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disgusting room and dishonest employee
Room was disgustingly dirty. Husband called the front desk within minutes to let them know the room was dirty - food and hair all over the floor, stained, dirty sheets. He left, went to a better hotel, and when we tried to get a refund through Hotels.com, the hotel told them that he came in, tore the room up and got it dirty then left. I’m assuming it’s to save face since someone didn’t do their job. Look at his timeline. He checked in, called and said he wasn’t staying there because it was so dirty, then checked in at another hotel 15 minutes away, and it all happened within 20 minutes.
Soggiorno di 2 notti a marzo 2021
Risposta di Dee, il giorno 15 apr 2021
Hello there, Thank you for sharing your husbands experience at this property. Just for clarification, you are writing a review on his behalf in which you were not present. Any time a guest comes to check in time we always give the option of letting them check the room prior to checking in, this way both parties are on the same page and your husband declined. After checking into the room it seems he had all the furniture away from the walls and the complete bedding off of the bed and pillows thrown in the corners now making this a non rentable room. Due to this action plus coming roughly thirty minutes later for a refund is unfortunately not going to happen. Had he come back within minutes of not being satisfied with the room and left it in a rentable condition, the outcome of a refund would've been possible. Unfortunately pictures were taken and documented due to the guests actions.

6/10 Soddisfacente

James

Soggiorno di 1 notte a febbraio 2021

10/10 Eccellente

Justin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2020

10/10 Eccellente

Isaac

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
wes
Awesome customer service fresh sheets everything was great
Soggiorno di 1 notte ad aprile 2020

8/10 Buono

benito

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We were taking supplies to hurricane Laura victims, this hotel was perfect, clean, cold room, small parking lot for those pulling a trailer
Soggiorno di 2 notti ad agosto 2020

10/10 Eccellente

Ricky

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2020

2/10 Terribile

ROSLYN H.

Won't go here again
The hotel is old and I guess supposedly renovated, but I couldn't even see out of the window because of build up on it There is nothing appealing about the place; only that there's a Shipley's donut shop next to it. All I could think when we drove up was "this is not for me", but it was the holiday weekend and everything reasonable was booked up or too expensive. We made the best of it, but I would not recommend to anyone
Soggiorno di 3 notti a luglio 2020

10/10 Eccellente

Cassandra

Mi è piaciuto: Pulizia e personale e servizio
Excellent front desk service!
The older lady who was working the counter fixed my reservation because i accidentally booked it after midnight. I also didnt have sn id and she worked with my boyfriends ans then allowed me to pay and she was extremely accommodating and nice !
Soggiorno di 1 notte a luglio 2020

10/10 Eccellente

MisT, LaPorte TX

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was very homie and the front desk was very personable, even though it was late at night when we checked in. Very pleasant overall experience.
Soggiorno di 1 notte a giugno 2020

10/10 Eccellente

Francisco

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a giugno 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2020

8/10 Buono

John

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gardensuites
It was great good service good all around atmosphere
Soggiorno di 1 notte a maggio 2020

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean room and good costumer service. Awesome Golden 👍👌
Soggiorno di 3 notti a maggio 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
some other guests not respect to the other,made noise even after midnight.
Soggiorno di 1 notte a maggio 2020

4/10 Scarso

Yesenia

Soggiorno di 2 notti a maggio 2020

6/10 Soddisfacente

Johnjam, New Braunfels

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Cost effective place to stay. Remote not working for TV, a lot of tape on it but still not working. Room next to metal door going to outside stairway on 3rd floor. That door was opened and slammed at least once every 30 minutes all night cheating me on some much needed sleep for 3 nights. People up all night and still going strong when I left for work each morning. Will only stay here again if I have a room away from exterior door on East side away from sun.
Soggiorno di 3 notti a maggio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and very good staff Breakfast was also good
Soggiorno di 2 notti a marzo 2020

8/10 Buono

Josh, East Tx

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Decent location to surrounding attractions. Room was nice with new AC unit. Tub had been painted and was peeling but all in all it wasn’t a bad place to stay. Front desk was very nice and helpful.
Soggiorno di 2 notti a marzo 2020

10/10 Eccellente

paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
4stars out of 5 could use a better breakfast
A great stay and rooms were awesome
Soggiorno di 1 notte a marzo 2020

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 1 notte a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personal amable, instalaciones limpias, indicaciones claras.
Soggiorno di 1 notte a dicembre 2019
Risposta di Dee - Hotel Manager, il giorno 6 feb 2020
Dear guest, We thank you for taking the time to review us, for choosing us for your stay and are delighted that you enjoyed it. We hope to see in the near future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Budget Hotel for Family Trip
Needs some renovating but it served it's purpose. Service is excellent.
Soggiorno di 2 notti a luglio 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad aprile 2019

8/10 Buono

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a marzo 2019

4/10 Scarso

Robert

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Floor was wet Refrigerator unplugged Dirty
Soggiorno di 1 notte a febbraio 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2019
Risposta di Dee - Hotel Manager, il giorno 23 gen 2019
Dear anonymous guest, it is unfortunate that your stay at our facility didn't meet your expectations. Had you contacted us immediately, we would have made sure your stay would've been a pleasant one.