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Recensioni per Village Hotel Hull

3.5 out of 5
Village Hotel Hull
Henry Boot Way, Priory Park, Hull, England

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 403 su 1002 recensioni" "
Valutazione di 8 - Buono. 360 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 138 su 1002 recensioni" "
Valutazione di 4 - Scarso. 69 su 1002 recensioni" "
Valutazione di 2 - Terribile. 32 su 1002 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Giliarde

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
An ok hotel
Pros: - Very modern structure; - Room's large and clean; - Kind staff. Cons: - Restaurant has only junk food; - Anything you might want you need to pay extra 5 pounds. Gym? 5 pounds. Parking? 5 pounds, and so forth. The only exception is the breakfast, which is 10 pounds. If you take a cup of coffee and two cookies like me it's better go to Starbucks, stick is within the hotel.
Soggiorno di 1 notte a febbraio 2020
Risposta di Michelle Jackson Host Team Manager, il giorno 28 feb 2020
Thank you for your comments. All comments are greatly appreciated.

8/10 Buono

Veronica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Village Hull, il giorno 21 mag 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Buono

Ioan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Big room, nice bed, no crowds, good service
Soggiorno di 1 notte ad aprile 2024
Risposta di Village Hull, il giorno 21 mag 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Buono

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay but pool staff very strick with time children can use pool. They class children has 16 and under 😬. Lucky the times worked well for us. But be careful and plan ahead.
Soggiorno di 1 notte ad aprile 2024
Risposta di Village Hull, il giorno 21 mag 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the futureKind regards

8/10 Buono

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was not very good. Bacon and sausages were not as good as Premier Inn does. The coffee tasted bad too.
Soggiorno di 1 notte ad aprile 2024
Risposta di Village Hull, il giorno 3 apr 2024
Good AfternoonThank you for taking the time to give us feedback.I will pass this on to the relevant head of department.Kind Regards

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall ameneties
Soggiorno di 1 notte a febbraio 2024
Risposta di Sue, il giorno 9 mar 2024
Good morning Robert,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kind regardsSue

6/10 Soddisfacente

Mira

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Average, a little overpriced for what it is
No sockets in the room apart from at the table so nowhere to charge phone during the night. Breakfast was pretty average, no choice in the continental. Generally don’t like fitness and spa open to public in hotels. Seemed extremely busy with people just walking and out the hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di Village Hull, il giorno 14 feb 2024
Good AfternoonThank you for taking the time to leave your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Alan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Village Hull, il giorno 14 feb 2024
Good AfternoonThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Angela

Mi è piaciuto: Pulizia e personale e servizio
Hotel interior looking a little tired and worn now, but as usual it was very clean. Staff are lovely
Soggiorno di 1 notte a febbraio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Buono

LYNN

Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback. We look forward to welcoming you again in the future.Kind Regards

8/10 Buono

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel, stayed here many times and held functions here. Staff were great, premises were great, breakfast wasn’t as good as previously. Will stay here again
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Welcoming Stay
I have recently stayed at the Village in Hull for personal reasons and the staff were very friendly and accommodating. During my stay it was my birthday and they went above and beyond, they tried to make it special for me under difficult personal circumstances and succeeded. They decorated my room with a banner, balloons and left me a drinks voucher in a card. Before my birthday I also received free gym access and a couple of vouchers for Starbucks, they made me feel part of the Village family. Thank you Josh and team for trying to make the best of a difficult time for me.
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hotel Hull, il giorno 25 feb 2024
Good AfternoonThank you for your feedback.We are glad the team made your stay comfortable under the circumstances.We look forward to welcoming you again in the future.Kind regards

8/10 Buono

Steve

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice Hotel
The hotel was clean but showed signs of wear and tare. Staff we friendly and offered advice when asked. Overall a pleasant stay and could stay here again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Graeme

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 6 feb 2024
Good EveningThank you for your feedback.We look forward to welcoming you again in the future.Kind regards

8/10 Buono

Brett

Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 14 feb 2024
good afternoonThank you for your feedback we look forward to welcoming you back in the future.Kind Regards

6/10 Soddisfacente

Emelia, Barnet

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property is nice, my bed sheet smells a bit weird and also, the kettle in the room is very dirty and I couldn't use it to make a cup of tea for my self.
Soggiorno di 1 notte a gennaio 2024
Risposta di Village Hull, il giorno 5 feb 2024
Good EveningThank you for your feedback we look forward to welcoming you back in the future. All issues will be passed onto the heads of departmentsKind Regards

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Village Hull, il giorno 6 feb 2024
Good EveningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

10/10 Eccellente

Pedzisai

Viaggio di coppia
Very quiet place with big spacious clean rooms.
Soggiorno di 1 notte a dicembre 2023
Risposta di Village Hull, il giorno 6 feb 2024
Good EveningThank you for your feedback.We look forward to welcoming you again in the future.Kind Regards

2/10 Terribile

Jane

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Rubbish
Awful room walls like paper hear everything from room next door . Doors banging shut till gone 3 in the morning people going in and out of each others rooms laughing and dancing in the corridor. When staff appeared at 3 to knock on next doors door re a noise complaint the person in the room shouting and swearing which carried on long after staff member left. I mentioned it at check out was given a free coffee as compensation and told to complete the survey
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Martin

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Comfortable Stay
Great staff friendly and helpful. Hotel room is comfortable but bathrooms could do with an upgrade! Breakfast is limited but ok.
Soggiorno di 1 notte a dicembre 2023
Risposta di Village Hull, il giorno 10 dic 2023
Good EveningThank You for your feedback.We are glad you enjoyed your stay and look forward to welcoming you back in the near future.Kind Regards

8/10 Buono

andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Village Hull, il giorno 9 dic 2023
Good AfternoonThank you for your feedback.We look forward to welcoming you again in the future.Kind Regards

10/10 Eccellente

Tarik

Soggiorno di 1 notte a dicembre 2023
Risposta di Village Hull, il giorno 9 dic 2023
Good AfternoonThank you for taking the time to do a feedback regarding your stay.We are glad you enjoyed your time with usd and look forward to welcoming you back in the future.Kind Regards

10/10 Eccellente

Jacqueline

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Nice stay
Customer service fine, furniture/decor a little bit tired
Soggiorno di 1 notte a dicembre 2023
Risposta di Village Hull, il giorno 9 dic 2023
Good AfternoonThank you for your feedback.We are glad you enjoyed your stay and look forward to welcoming you again in the future.Kind Regards

8/10 Buono

Caroline

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
On the whole our stay was good and issue free. Clean room, however l noticed this morning that the duvet inside the cover has definitely seen better days. Looked tatty and well used. I would like to think that this will be looked into and corrected
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 5 dic 2023
Good AfternoonWe are glad you enjoyed your stay i have passed over your concern to the Housekeeping manager who will deal with this accordingly. We look forward to welcoming you again in the future.Kind Regards

10/10 Eccellente

Anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A reasonably priced and convenient hotel for our needs
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 29 nov 2023
Good MorningThank you for your feedback

6/10 Soddisfacente

Joe

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
For the money, this does not represent value for money. Nice room, but bathrooms becoming dated. Cleanliness not great - pubic hairs around base of toilet, and the carpet had clearly not been hoovered in quite a while. Got the room cheaper than usual, but would not be happy had I paid the rates I usually see this hotel at. Good WiFi.
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 15 nov 2023
Good MorningThank you for your feedback i will hand your concerns over to the house keeping manager.Please be assured this is not normal Village standards.We hope to see you again in the future.Kind Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 13 nov 2023
Good MorningThank You for your feedback.Kind Regards

8/10 Buono

Jacky

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Had a pleasant stay. Is aimed at a younger crowd I think with the watching sport/drinking/partying in mind.
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 13 nov 2023
Good MorningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Helena

Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 12 nov 2023
Good MorningThank you for your feedback.We look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Brendan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good but noisy
Firstly the check in was very good. Helpful member of staff available and quick check in process. Room was clean but the bathtub unfortunately not. Swimming pool area was great and kids loved it. Main reason for marking it down was the noise. Rooms seemed to have very little sound proofing so could hear people in hallway opening and closing doors and talking most the night. For balance they may have just been noisy guests but it didn’t make for a restful night.
Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 7 nov 2023
Good Morning Thank you for your feedback.I have handed this over to the head housekeeperI am sorry that your stay was disturbed please let us know when you are due to stay again and we will endeavour to make sure that you are in a quieter area.Kind Regards

10/10 Eccellente

rachel

Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 7 nov 2023
Thank you for your feedback.We look forward to welcoming you again in the future

10/10 Eccellente

Alan

Soggiorno di 1 notte a novembre 2023
Risposta di village hull, il giorno 7 nov 2023
Thank you for your review.We look forward to seeing you again on the future

6/10 Soddisfacente

Neil

Soggiorno di 1 notte a novembre 2023
Risposta di Village Hull, il giorno 4 nov 2023
Good MorningThank you for your feedback.We look forward to welcoming you in the future.Kind Regards

4/10 Scarso

stefan

Soggiorno di 1 notte a ottobre 2023
Risposta di Village Hull, il giorno 4 nov 2023
Thank you for your feedback.We look forward to welcoming you in the future.Kind Regards

6/10 Soddisfacente

Robert

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs Renovation
This hotel requires renovation as the rooms are not to the quality you would expect from this hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di Village Hull, il giorno 4 nov 2023
Thank you for your feedback this is greatly appreciated.Kind Regards

10/10 Eccellente

Alin Madalin

Soggiorno di 1 notte a ottobre 2023
Risposta di Village Hull, il giorno 31 ott 2023
Thank you for your feedback.We look forward to welcoming you in the future.Kind Regards

10/10 Eccellente

Melanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Sue, il giorno 15 ott 2023
Good afternoon Melanie,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue Foster, Host Manager

8/10 Buono

Ken

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Views
Comfortable and decent sized room, with view of the bridge. Breakfast was great with a good selection. Drinks are a bit pricey, so we went out for the evening
Soggiorno di 1 notte a ottobre 2023
Risposta di Sue , il giorno 15 ott 2023
Good afternoon Ken,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue Foster, Host Manager

6/10 Soddisfacente

Sarah

Viaggio di lavoro
Mi è piaciuto: Pulizia
Disappointing room, unexpected additional charges
The hotel is very run of the mill and could use a refurbishment in the bedrooms, ageing furniture and soft furnishings, aged bathroom with enamel missing off the bath. The cost of staying here though is quite eye watering for an out of town hotel. On top of that although it is situated on an industrial estate and has a huge car park, I had to pay £5 to park my car overnight. The hotel does have a super large swimming pool although to use that, I had to pay an additional £5. I really felt this was quite outrageous considering I had already paid more than £150 to stay in an extremely mediocre and outdated twin room. The hot water was tepid, and not even any biscuits with the tea/coffee (no decaf either). Breakfast is the usual serve yourself which is fine. However, having made myself a pot of tea to drink after my cereal, I left the table for 2 minutes to fetch toast, only to return and find the whole lot cleared away before I even had a chance to pour it!! If hotels are going to implement this serving style they need to be more attentive. Not the best start to the day after an already less than fabulous check in and bedroom experience..
Soggiorno di 1 notte a ottobre 2023
Risposta di Village Hull, il giorno 10 ott 2023
Good AfternoonThank you for your feedback.We are sorry that our hotel did not meet your expectations.We do take all feedback to the department managers to see where we can make changes.We appreciate what you have said and when you come next time we hope you can see this.Kind Regards

10/10 Eccellente

K

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Sue, il giorno 7 ott 2023
Good evening K,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kind regardsSue Foster, Host Manager

10/10 Eccellente

Tom

Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 5 ott 2023
Good AfternoonThank you for your feedbackKind Regards

4/10 Scarso

Katherine

Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 24 set 2023
Good MorningThank you for your feedback i am sorry that you have not enjoyed your stay with us.Hopefully in the future we will be able to change your views.Kind Regards

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel, rooms are very hot though
Great hotel however the rooms are extremely hot, the room is like walking into a sauna. The food was great, bed was comfortable, just didn’t help not sleeping due to the heat (it wasn’t even that hot outside, it was a very rainy night)
Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 21 set 2023
Good AfternoonThank you for your feedback i will pass this onto the relevant department managers.Kind Regards

10/10 Eccellente

Samsud

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice and welcoming. staff very friendly and always available. extended check out time nice and easy. location is perfect. spa was great too.
Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 11 set 2023
Good MorningThank you for your lovely feedback.We are glad you enjoyed your stay and look forward to welcoming you back in the future.Kind Regards

10/10 Eccellente

Susan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely relaxed stay
Fabulous friendly check in and check out. Twin beds move about when you roll over they could to be stabilised. Friendly restaurant staff but food options were limited no flavoured yogurts and only scrambled eggs. Stayed for my 50th birthday and the room was decorated up and a birthday card with a free drinks voucher which was a lovely touch, very much appreciated. Thank you for making it special
Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 10 set 2023
Good AfternoonThank you for your feedback. All feedback is used so we can improve everything in the hotel.We are glad you enjoyed your stay and look forward to welcoming you back in the future.Kind Regards

8/10 Buono

Andrew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No air con ruined the stay had a fan but still to hot
Soggiorno di 1 notte a settembre 2023
Risposta di Village Hull, il giorno 10 set 2023
Good AfternoonThank you for your feedback we look forward to you returning in the future in the cooler months.Kind Regards

4/10 Scarso

phil

Soggiorno di 1 notte ad agosto 2023
Risposta di Village Hull, il giorno 7 set 2023
Good AfternoonThank you for your feedback.We look forward to welcoming you back in the futureKind Regards

8/10 Buono

Jerry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Sue , il giorno 2 set 2023
Good afternoon Jerry,Thank you for choosing to stay with us at Village Hotel Hull.Customer feedback is very important to us and we really appreciate the time you have taken to provide yours.I am delighted to see that you enjoyed your stay with us. All feedback is reviewed and I am delighted that everything was to your satisfaction.Thank you once again for your feedback, we look forward to welcoming you back to the hotel in the near future.Kindest regardsSue

4/10 Scarso

Colin

Soggiorno di 1 notte ad agosto 2023
Risposta di Village Hull, il giorno 1 set 2023
Thank you for your feedback.I am sorry you didn't enjoy your stay with us hopefully the next time you stay this will not be the case.Kind Regards