Gentile Emilio,Grazie per aver speso parte del suo tempo a recensire la nostra struttura.Ci dispiace che il soggiorno non sia stato del tutto all'altezza delle sue aspettative. Prendiamo in seria considerazione i feedback dei nostri ospiti per migliorare costantemente il nostro servizio. Ci dispiace che la sua camera non fosse abbastanza pulita; faremo immediatamente i dovuti controlli. La ringraziamo per aver menzionato la comodità della nostra posizione.Cordiali saluti.Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Dear Guest,Thank you for such a positive review.We are thrilled to hear that you found our hotel to be nice and calm, and that you appreciated the cleanliness and maintenance of our property. Our dedicated staff works hard to ensure that our guests have a comfortable and enjoyable stay, and your kind words serve as a great motivation for us. We are also glad that you were satisfied with the service and room amenities provided during your stay.We look forward to welcoming you back in future.Best regards,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Dear Guest, Thank you for this review.It is rewarding to know that you had a pleasant stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We appreciate all feedback from our guests as it can help us highlight areas for improvement. We have taken note of your comments and will take them into consideration for the future.We hope to have the pleasure of welcoming you back in the future. With best wishes,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Dear Alexandra,Thank you for taking the time to share your feedback with us.We appreciate your kind words about the cleanliness of our rooms. Our team works diligently to maintain a high standard of cleanliness for our guests' comfort.We are sorry to hear that you experienced noise issues during your stay. Our hotel offers a variety of room views, and while some rooms face the pool area where our DJ booth provides live sessions daily, we also have rooms with different views that may offer a quieter atmosphere. We understand the importance of a good night's sleep and would have been happy to assist you in finding a more suitable room if we had been made aware of your concerns. Additionally, our rooms are designed in a minimalistic Ibiza style to provide a fresh and modern atmosphere, and we apologize if this did not meet your expectations. We value your feedback and will take it into consideration for future improvements.We look forward to welcoming you back. Best wishes,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Dear Marshall, Thank you for this review of your recent stay.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team.We hope to have the opportunity to welcome you back in the future for an improved experience.Kind regards,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Beste Jacobus, Bedankt voor uw fijne beoordeling!Fijn dat u onze gunstige ligging in Sant Josep de Sa Talaia gewaardeerd heeft. Het spijt ons dat u wat geluidsoverlast heeft ondervonden. We zullen kijken of het mogelijk is om dit te beperken.Met vriendelijke groeten en graag tot een volgende keer,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Estimada Ana Belén,Nos alegra saber que disfrutó de nuestra ubicación junto a la playa y que encontró nuestras instalaciones y servicios a la altura de sus expectativas. Apreciamos sus comentarios positivos sobre la limpieza de las habitaciones y el servicio proporcionado por nuestro personal. En cuanto a la condición del hotel, nos gustaría mencionar que nuestra última renovación fue en 2015 y siempre estamos trabajando en mejoras para ofrecer a nuestros huéspedes la mejor experiencia posible.Lamentamos si no cumplimos con sus expectativas en algún aspecto y agradecemos sus comentarios, ya que nos ayudan a mejorar y a ofrecer un mejor servicio a nuestros futuros huéspedes.Un cordial saludo,Juan Sanz, Gerente The Beach Star Ibiza Affiliated by Senator

Dear Pedro,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel didn't meet all your expectations.We apologize for any inconvenience due to noise. Please do not hesitate to notify our team of such concerns at the time so that we may take the appropriate action to ensure your comfort and well-being.We hope you will come and stay with us again. Best wishes,Juan Sanz, GM Beach Star Ibiza Affiliated by Senator