Salottino della hall

Recensioni per Holiday Inn Express & Suites - North Carmel / Westfield, an IHG Hotel

2.5 out of 5

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 353 su 807 recensioni" "
Valutazione di 8 - Buono. 213 su 807 recensioni" "
Valutazione di 6 - Soddisfacente. 116 su 807 recensioni" "
Valutazione di 4 - Scarso. 76 su 807 recensioni" "
Valutazione di 2 - Terribile. 49 su 807 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

KEVIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very nice
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Jane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Tracy, Park City

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a descent stay. Bathroom needs updated. Tub faucet was barely hanging on with caulking. Maybe do something about how “wet” the room felt. Couldn’t get it to dry out with air conditioner.
Soggiorno di 4 notti a maggio 2024
Risposta di Zubair K, il giorno 20 mag 2024
Dear Guest,Thank you so much for such a constructive feedback. We are so glad to hear that you had a pleasant stay experience. That is what we strive for.We will definitely share you feedback with our management to see how we can improve our services to serve our guests even better. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

6/10 Soddisfacente

Brian

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Was given keys to a room that had not been cleaned. Room was dirty. The lobby floor was dirty. Garbage can overflowing outside
Soggiorno di 1 notte a maggio 2024
Risposta di Zubair K, il giorno 20 mag 2024
Dear Brian,Thank you so much for your feedback. We are so sorry to hear about the issues that you have mentioned. That is not what we strive for.We will definitely share you feedback with our management to see how we can improve our services to serve our guests even better. We appreciate your stay with us and we hope to see you again.

6/10 Soddisfacente

Qiu

Mi è piaciuto: Pulizia e personale e servizio
Air from AC is so bad.
Soggiorno di 1 notte a maggio 2024
Risposta di Zubair K, il giorno 20 mag 2024
Dear Qiu,Thank you so much for your feedback. We are so sorry to hear about the issues that you have mentioned. That is not what we strive for.We will definitely share you feedback with our management to see how we can improve our services to serve our guests even better. We appreciate your stay with us and we hope to see you again.

8/10 Buono

TIMOTHY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean room
Soggiorno di 1 notte a maggio 2024
Risposta di Zubair K, il giorno 12 mag 2024
Dear Timothy, Thank you so much for the lovely feedback. We are so happy to hear that you had a great stay experience. This is what we strive for.We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Gregory, Paw Paw

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, although there was a smoke detector in the 2nd floor hallway that was chirping. My wife let the front desk know of the situation. It was never fixed and still chirping the day we checked out.
Soggiorno di 1 notte a maggio 2024
Risposta di Zubair K, il giorno 6 mag 2024
Dear Gregory,Thank you so much for the constructive feedback. We are so happy to hear that you had a pleasant stay experience. That is what we strive for.We also thank you for letting us know about the smoke detector making noise. It just needed the batteries replaced and we have already done so. We apologize that it did not get taken care of during your stay. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Dustin

Soggiorno di 1 notte ad aprile 2024
Risposta di Zubair K, il giorno 21 mag 2024
Dear Dustin,Thank you so much for the wonderful rating. We are so glad that you had a beautiful stay experience. Afterall, that is what we strive for.We hope to see you again for another fantastic stay experience next time!

8/10 Buono

James

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was great being next to the Park. Driving downtown Indy was easy
Soggiorno di 3 notti ad aprile 2024
Risposta di Zubair K, il giorno 30 apr 2024
We are glad to hear that you had a pleasant stay experience James. That is what we strive for!We appreciate your stay with us and we hope to see you again.

10/10 Eccellente

Chad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property.
Soggiorno di 3 notti ad aprile 2024
Risposta di Zubair K, il giorno 29 apr 2024
Thank you Chad! We hope to see you again for another beautiful stay experience.

10/10 Eccellente

Terry Jon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice clean place to stay. When we arrived the room they gave us was not clean but they gave a new room and no problems after.
Soggiorno di 1 notte ad aprile 2024
Risposta di Zubair K, il giorno 16 apr 2024
Thank you so much for such a lovely feedback Terry. That is what we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

8/10 Buono

Ginger

Soggiorno di 1 notte ad aprile 2024
Risposta di Zubair K, il giorno 15 apr 2024
We appreciate your rating.Thank you for staying with us and we hope to see you again next time.

10/10 Eccellente

Melisa

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place never disappointed
Soggiorno di 1 notte ad aprile 2024
Risposta di Zubair K, il giorno 14 apr 2024
Dear Melisa,Thank you so much for the lovely rating. We appreciate your stay with us and hope to see you again for another beautiful experience.

2/10 Terribile

Michael

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Zubair K, il giorno 14 apr 2024
Dear Michael,Thank you for staying with us. We are so sorry to hear that you did not like your stay with us. That is definitely not the kind of experience we want our guests to have while staying with us.We hope to see you again for a better stay experience next time.

6/10 Soddisfacente

Tamara

Viaggio con famiglia e bambini piccoli
Very average staff not overly friendly upkeep of the facility could have been better.
Soggiorno di 2 notti ad aprile 2024
Risposta di Zubair K, il giorno 8 apr 2024
Dear Tamara,Thank you so much for your feedback. We are sorry to hear that you did not completely enjoy your stay with us. That is definitely not the kind of experience we want our guests to have while staying with us.Rest assured, your feedback has been shared with our management and staff to avoid any future occurrence.We appreciate your stay with us and we hope to see you again for a better stay experience.

2/10 Terribile

Gage

Soggiorno di 1 notte a marzo 2024
Risposta di Zubair K, il giorno 20 apr 2024
We are so sorry that you did not like your stay with us. That is definitely not what we strive for. We will get in touch with you to see how we can make it better for you. We appreciate your stay with us and we hope to see you again for a better stay experience next time.

6/10 Soddisfacente

Michael

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Zubair K, il giorno 21 mar 2024
Thank you for your feedback. We appreciate your stay with us and we hope to see you again for another stay.

6/10 Soddisfacente

Sheriana

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Zubair K, il giorno 14 mar 2024
Dear Sheriana,Thank you for your feedback. We appreciate your stay with us and we hope to see you again!

10/10 Eccellente

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check in and clean
Soggiorno di 1 notte a marzo 2024
Risposta di Zubair K, il giorno 4 mar 2024
Thank you for the wonderful rating Kim!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

8/10 Buono

Tim

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
You can tell the building is aging a little. However, the bed & sheets were great, the room & bathroom were spacious and the parking lot looked really safe & well-lighted.
Soggiorno di 1 notte a febbraio 2024
Risposta di Zubair K, il giorno 27 feb 2024
Thank you for the feedback Tim! We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

6/10 Soddisfacente

LENARD

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Parking is easy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Zubair K, il giorno 25 feb 2024
Thank you for staying with us Lenard.We hope to see you again!

8/10 Buono

Maegan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a budget hotel that is owned/staffed by folks that are working hard to provide a pleasant stay. Great breakfast room with drinkable coffee and lots of bacon/ sausage (and yogurt/hard boiled eggs for GF folks) and fun “conveyer belt” MTO pancake machine. Front desk was helpful. Pool grater or something like that was broken when we arrived on a Thursday for a Grand Park tournament but was then fixed surprisingly by Saturday. Water in bathrooms was not super hot but a decent shower was possible. Convenient area with McDonalds within walking distance and Walmart across the street. Be aware that lots of families stay here and you can hear noise from the hall in the room but we had no trouble sleeping well (excellent blackout shades). Lobby was under a bit of construction but entire hotel was very clean.
Soggiorno di 2 notti a febbraio 2024
Risposta di Zubair K, il giorno 25 feb 2024
Dear Maegan,Thank you so much such a detailed feedback. We are so glad to hear that you had a pleasant stay experience at our hotel. That is what we strive hard for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay.
Soggiorno di 2 notti a febbraio 2024
Risposta di Zubair K, il giorno 22 feb 2024
Thank you for such a lovely feedback. We are so happy to hear that you had a pleasant stay experience Christopher. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

8/10 Buono

amy

Soggiorno di 2 notti a febbraio 2024
Risposta di Zubair K, il giorno 21 mar 2024
Thank you for the fantastic rating Amy. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Erica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and quiet! It was exactly what I was looking for
Soggiorno di 1 notte a febbraio 2024
Risposta di Zubair K, il giorno 12 feb 2024
Dear Erica,Thank you so much for the lovely feedback. We are so happy to hear that you had a wonderful stay experience with us. Afterall, that is all we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Shana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff. Rooms were large and clean.
Soggiorno di 1 notte a febbraio 2024
Risposta di Zubair K, il giorno 12 feb 2024
Dear Shana,Thank you so much for the lovely feedback. We are so happy to hear that you had a wonderful stay experience with us. Afterall, that is all we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

8/10 Buono

Janice

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Plan on going out to breakfast, it wasn't a good experience for me. Kids maybe
Soggiorno di 4 notti a febbraio 2024
Risposta di Zubair K, il giorno 12 feb 2024
Dear Janice,We appreciate your feedback. We are so sorry to hear that you did not like our breakfast. That is definitely not the kind of experience we want our guests to have while staying with us.Rest assured, your feedback has been shared with our management and staff to avoid any future occurrence.We appreciate your stay with us and we hope to see you again for a better experience. Thank you!

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice friendly place
Soggiorno di 1 notte a febbraio 2024
Risposta di Zubair K, il giorno 5 feb 2024
Dear Kevin,Thank you so much for the lovely feedback. We are so happy to hear that you had a pleasant stay experience at our hotel. Afterall, that is what we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Carl

Soggiorno di 1 notte a gennaio 2024
Risposta di Zubair K, il giorno 21 mar 2024
Thank you for the fantastic rating Carl. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

6/10 Soddisfacente

Tahnea

Soggiorno di 1 notte a gennaio 2024
Risposta di Zubair K, il giorno 28 gen 2024
Thank you for your feedback. We appreciate your stay with us and we hope to see you again!

8/10 Buono

Sharon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very noisy being very close to the stairs on the second floor and you can hear everything from next door (thin walls) and above. Had to turn on fan all night. Breakfast buffet was as you’d expect, nothing great and hot water not hot or working right. Scrambled eggs tasteless and cold crispy bacon. But convenient location and from check in clerk nice.
Soggiorno di 1 notte a gennaio 2024
Risposta di Zubair K, il giorno 22 gen 2024
Dear Sharon,Thank you for your feedback. We are so sorry about the issues you have mentioned. That is definitely not the experience we want our guests to have. Rest assured, we will share your feedback with our management and staff to avoid any future occurrence. We appreciate your stay with us and we hope to see you again for a better stay experience.

10/10 Eccellente

Al

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was very good hotel
Soggiorno di 1 notte a gennaio 2024
Risposta di Zubair K, il giorno 22 gen 2024
Dear Sharon,Thank you for your feedback. We are so glad that you were pleased with your stay with us. That is exactly what we strive for! We appreciate your stay with us and we hope to see you again for another excellent stay expeirence.

2/10 Terribile

Beth

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Zubair K, il giorno 11 gen 2024
Dear Beth,We are so sorry to hear that you did not have a pleasant stay experience. That is definitely not the kind of experience we want our guests to have while staying with us.Rest assured, we have shared your feedback with our management and staff to avoid any future occurrence. We appreciate your stay with us and we hope to see you again for a better stay experience.

4/10 Scarso

Michael W

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed 3 nights and room was not cleaned once. No coffee in room, no clean towels, staff sitting in lobby on cell phone with friend as I was trying to check in
Risposta di Zubair K, il giorno 8 gen 2024
Dear Michael,Thank you for the feedback. We are so sorry to hear that you had an unpleasant stay experience. That is definitely not the experience we want our guests to have while staying with us. Rest assured, your feedback has been shared with our management and staff to avoid any future occurrence. We appreciate your stay with us and we hope to see you again for a better stay experience.

4/10 Scarso

Rebecca

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
The room was not very clean (crumbs on couch, dirty shower floor). It was also very loud.
Soggiorno di 1 notte a dicembre 2023
Risposta di Zubair K, il giorno 18 dic 2023
Dear Rebecca,We are so sorry to hear about the issues you have mentioned in your feedback. That is definitely not the kind of experience we want our guests to have while staying with us.Rest assured, your feedback has been shared with our management and staff to avoid any future occurrence. Thank you for staying with us. We hope to see you again for a better stay experience!

8/10 Buono

Dan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di Zubair K, il giorno 18 dic 2023
Dear Dan,Thank you for staying with us. We hope to see you again!

6/10 Soddisfacente

Vicki

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Handicap amenities limited.
I had reserved/requested a mobility handicapped bathroom, but given a standard room. Upon request, they did provide a shower chair, but the size of the bathroom and the height of the sides of tub still made the shower inaccessible. Cleanliness was great, comfort of the beds and other seating within the room was also top quality.
Soggiorno di 3 notti a novembre 2023
Risposta di Zubair K, il giorno 5 dic 2023
Dear Vicki,Thank you so much for the constructive feedback. We are so sorry for the issues that you have mentioned in your feedback. That is definitely not what we strive for. Rest assured, I have shared your feedback with our management and staff to avoid any future occurrence and to further improve our services. We appreciate your stay with us and we hope to see you again for a better stay experience next time!

8/10 Buono

Nichole

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Room had water damage at one point and was repaired not really well. The pool did not have towels and was not clean. People left towels and garbage around the pool and it wasn't picked up. Not what I was expecting based on the location and cost.
Soggiorno di 1 notte a dicembre 2023
Risposta di Zubair K, il giorno 5 dic 2023
Dear Nichole,Thank you so much for the constructive feedback. We are so sorry for the issues that you have mentioned in your feedback. That is definitely not what we strive for. Rest assured, I have shared your feedback with our management and staff to avoid any future occurrence and to further improve our services. We appreciate your stay with us and we hope to see you again for a better stay experience next time!

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location to Carmel shopping area and family at holidays.
Soggiorno di 1 notte a novembre 2023
Risposta di Zubair K, il giorno 24 nov 2023
Thank you for the lovely feedback John. We appreciate your stay with us and we hope to see you again for another beautiful stay experience!

8/10 Buono

Jamie

Viaggio con la famiglia
Mi è piaciuto: Servizi
It was fine
Soggiorno di 3 notti a novembre 2023
Risposta di Zubair K, il giorno 24 nov 2023
Dear Guest,Thank you so much for the lovely feedback. We are so glad to hear that you had a pleasant stay experience at our hotel. That is what we strive hard for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This is an older property, but recently revitalized. They didn't use the top shelf materials or the best craftsmen, but it looks nice and it's fresh and everything in our room worked. Our room was clean and the smelled clean. The staff is amazing; friendly and helpful. The breakfast was pretty good. We'll definitely stay there again. The location is great.
Soggiorno di 1 notte a novembre 2023
Risposta di Zubair K, il giorno 22 nov 2023
Thank you for the lovely feedback Laura! We are so happy to hear that you had a satisfactory stay experience. Afterall, that is what we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Becky

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice update!!
Soggiorno di 1 notte a novembre 2023
Risposta di Zubair K, il giorno 19 nov 2023
Dear Becky,Thank you so much for the lovely feedback. We are so pleased to hear that you are happy with our renovations. That is exactly what we strive for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Zubair K, il giorno 12 nov 2023
Dear Kenneth,Thank you so much for the lovely feedback. We are so glad that you had a pleasant stay experience. That is exactly what we strive hard for!We appreciate your stay with us and we sincerely hope to see you again for another beautiful stay experience!

8/10 Buono

James, Sleepy Hollow

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice facility but elevator needed some work. Very dirty and very slow.
Soggiorno di 1 notte a novembre 2023
Risposta di Zubair K, il giorno 9 nov 2023
Dear James,Thank you so much for the lovely feedback. We are so glad to hear that you had a pleasant stay experience at our hotel. That is what we strive hard for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

Patty

Soggiorno di 1 notte a novembre 2023
Risposta di Zubair K, il giorno 24 nov 2023
Dear Guest,Thank you so much for the lovely feedback. We are so glad to hear that you had a pleasant stay experience at our hotel. That is what we strive hard for!We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

8/10 Buono

Julie, Tyrone

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was clean & comfortable. The lack of restaurants hurt the location. Fast food is not an appealing option
Soggiorno di 2 notti a settembre 2023
Risposta di Zubair K, il giorno 23 ott 2023
Thank you for the feedback Julie. We appreciate your stay with us and we hope to see you again for another beautiful stay experience.

10/10 Eccellente

TODD

Soggiorno di 2 notti a ottobre 2023
Risposta di Zubair K, il giorno 12 nov 2023
Dear Todd,Thank you so much for the lovely feedback. We are so glad that you had a pleasant stay experience. That is exactly what we strive hard for!We appreciate your stay with us and we sincerely hope to see you again for another beautiful stay experience!

10/10 Eccellente

Chris

Soggiorno di 1 notte a ottobre 2023
Risposta di Zubair K, il giorno 12 nov 2023
Dear Chris,Thank you so much for the lovely feedback. We are so glad that you had a pleasant stay experience. That is exactly what we strive hard for!We appreciate your stay with us and we sincerely hope to see you again for another beautiful stay experience!

8/10 Buono

MariaIsabel

Soggiorno di 1 notte a ottobre 2023
Risposta di Zubair K, il giorno 28 ott 2023
Dear Maria,Thank you for taking the time to tell us about your experience at Holiday Inn Express CARMEL NORTH - WESTFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Scarso

Jay, Carmel

stayed three nights and they didn’t clean the room once. Came back one night and the television was on. The shower does not get hot. It’s only lukewarm. Ran out of coffee and the free breakfast both days. Would not recommend to a friend with all the other options in the area
Soggiorno di 3 notti a ottobre 2023
Risposta di Zubair K, il giorno 5 ott 2023
Thank you for your feedback Jay. We are so sorry that you had an unsatisfactory stay experience. That is not what we strive hard for!As per our records, you did have a room refresh each day. I am so sorry if we did not clean the room any day during your stay. The TV was on because we had an area wide power outage. When the power came back on all the TVs in the rooms turned on automatically. We also apologize that you did not find our breakfast sufficient enough. We do get a lot of compliments regarding our breakfast. I will look into the coffee being out and make sure that it does not happen again. Rest assured, your feedback has been shared with our management and staff to further improve our services. We hope to see you again for a better stay experience next time. Thank you!