Good evening Phoebe, thank you for the feedback. I apologies for the hard water stains in the toilet and cleanliness of the room. I will address this with the staff and correct it as soon as possible.

Dear Mechelle,We are delighted to read the review of your stay at Homewood Suites by Hilton Indianapolis Carmel. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure accommodating you. We hope you will make us your home away from home whenever your travels bring you to our area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Katie, thank you for being our guest and sharing your comments. We are disappointed that your family's stay did not exceed your expectations, but we appreciate you mentioning that you were pleased with most of our services. We value hearing from our guests as we are continually striving to improve our guest experience. Thank you for bringing the cleanliness concerns you encountered in your guest room to our attention. Be assured that we will be sharing your comments with our housekeeping leadership team, and we appreciate your patience. Although we understand your sentiment, we hope we will have the pleasure of welcoming you again whenever your travels bring you this way.Sincerely,The Homewood Suites Indianapolis Carmel Team

Kathi, thank you for taking a moment to rate your experience! We are pleased to see that you enjoyed your recent visit. We appreciate your choice to stay with us at Homewood Suites by Hilton Indianapolis Carmel, and we hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Laura,Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. Thank you for choosing us for your visit, and we hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,The Homewood Suites Indianapolis Carmel Team

Heather, it was a pleasure to welcome you to Homewood Suites by Hilton Indianapolis Carmel. Thank you for mentioning how much you enjoyed our friendly, efficient hospitality. Our thoughtful and devoted staff work hard to ensure we exceed expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Alyssa,Thank you for choosing to stay at our hotel. We are disappointed to read we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We believe that clean and fresh accommodations are essential for a comfortable stay, and we sincerely apologize for the oversights that occurred during the preparation of your room. We will take appropriate measures to ensure that such oversights do not happen again. We value you as a guest and hope that we will have the opportunity to restore your confidence in the future. Sincerely,The Homewood Suites Indianapolis Carmel Team

Cleve, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any inconvenience caused by the location of our elevators. We appreciate you sharing your insight and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Sincerely,The Homewood Suites Indianapolis Carmel Team

Chantel, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any cleanliness issues you encountered in your room. We will be addressing your comments with our housekeeping leadership team, and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Michelle,Thank you for reviewing your stay at Homewood Suites by Hilton Indianapolis Carmel. Thank you for your nice remarks about our team. We delight in providing the best service possible, so we are happy to learn that our team members made you feel right at home. It is our goal to deliver this type of experience to every guest on every visit, and we will certainly share your kind comments with our entire staff. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,The Homewood Suites Indianapolis Carmel Team

Lindsey, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. It was our pleasure having you with us and we hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Diane, thank you for the excellent rating; we are delighted that our immaculate accommodations met your expectations! All of us at Homewood Suites by Hilton Indianapolis Carmel look forward to your return.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Heather,It is wonderful to know you enjoyed everything about your time at Homewood Suites by Hilton Indianapolis Carmel and that we exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice, and we're glad you agree. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Raymond,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back to Homewood Suites by Hilton Indianapolis Carmel soon.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Wayne,Thank you for your recent stay and the candid review. Although we are pleased you had an enjoyable visit overall, we regret not surpassing your expectations in regard to our accommodations and amenities. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We apologize for any disappointment, and we are grateful for the feedback that allows us to improve. We hope you will consider staying with us again the next time you are in the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Rebecca,We appreciate the evaluation of your stay, and we want to apologize for not meeting your expectations while you were here. We are sorry for any disappointment you experienced due to our pet fee and inoperable hot tub. Your feedback will be used to help us enhance our amenities and provide more seamless information for our guests. We hope you will choose us again, as we would welcome the opportunity to regain your trust.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Derek,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Homewood Suites by Hilton Indianapolis Carmel soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Angela,Thank you for choosing Homewood Suites by Hilton Indianapolis Carmel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Tommy, Thank you for choosing our hotel for your recent visit to the area. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation. We appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future.Sincerely,The Homewood Suites Indianapolis Carmel Team

Jennifer, on behalf of all of us at Homewood Suites by Hilton Indianapolis Carmel, thank you for all of the kind words! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Indianapolis, and we couldn't be happier to hear we'll continue to be your hotel of choice whenever you return to the area!Sincerely,The Homewood Suites Indianapolis Carmel Team

John, thank you for the great rating! We couldn't be happier knowing you enjoyed your recent stay with us. We hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Corinne, thank you for taking the time to post your review. We would like to sincerely apologize for the difficulties you experienced with the dishwasher, as well as the lack of silverware available in your room. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We hope that this did not overly detract from an otherwise enjoyable stay, and we look forward to regaining your trust on your next visit to Indianapolis.Sincerely,The Homewood Suites Indianapolis Carmel Team

Lyndi, thank you for coming back to see us again! We are glad you enjoyed your overall experience, but we want to apologize for any disappointment caused by our lack of evening social hour. We do appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future.Sincerely,The Homewood Suites Indianapolis Carmel Team

Vanessa, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Angela,Thank you for the outstanding rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Indianapolis Carmel.Sincerely,The Homewood Suites Indianapolis Carmel Team

Aaron, it was a pleasure to welcome you to Homewood Suites by Hilton Indianapolis Carmel. Thank you for mentioning how much you enjoyed the hospitality you received from our overnight team. Our thoughtful and devoted staff work hard to ensure we exceed expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Sincerely,The Homewood Suites Indianapolis Carmel Team

Steven, we would like to apologize for not meeting your expectations while you were here. We hope you will give us another opportunity to regain your trust the next time your travels bring you this way. Until then, take care and travel safely!Sincerely,The Homewood Suites Indianapolis Carmel Team

April, thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed our spacious, well-appointed suites. It's great to hear this allowed you and your family to enjoy your Christmas holiday to the fullest! All of us at Homewood Suites by Hilton Indianapolis Carmel thank you for choosing us and look forward to your return.Sincerely,The Homewood Suites Indianapolis Carmel Team

Lance, on behalf of all of us at Homewood Suites by Hilton Indianapolis Carmel, thank you for the kind words! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Indianapolis, and we are thrilled knowing we will continue to be your hotel of choice whenever you return to the area!Sincerely,The Homewood Suites Indianapolis Carmel Team

Lin, on behalf of all of us at Homewood Suites by Hilton Indianapolis Carmel, thank you for all of the kind words! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. We also appreciate you highlighting our attention to cleanliness and providing a peaceful environment.It was a pleasure hosting your visit to Indianapolis, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team

Dan, thank you for staying with us at Homewood Suites by Hilton Indianapolis Carmel and for your generous review. We are glad you could take advantage of our great location and appreciated our tranquil, serene accommodations. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Sincerely,The Homewood Suites Indianapolis Carmel Team

Anita, on behalf of all of us at Homewood Suites by Hilton Indianapolis Carmel, thank you for the fantastic rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Indianapolis, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Melissa, We appreciate you taking the time to evaluate your stay, and we want to extend our apologies for not providing you with the experience you should always expect from us. We are committed to providing outstanding accommodations and service, and we hope you will consider a future visit so we can show you the exceptional hospitality we are typically known for extending to our guests.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Nicole, Thank you for sharing your experience. We regret not providing you with our customary hospitality, and we hope you will accept our apologies. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. We would welcome another chance to show you our commitment to exceptional service.We look forward to welcoming you back soon.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Lance,Thanks for the outstanding rating! We are delighted your time at Homewood Suites by Hilton Indianapolis Carmel was so great, as we always strive for excellence. We hope you will make us your home away from home whenever your travels bring you to our area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Raymond,Thank you for staying with us at Homewood Suites by Hilton Indianapolis Carmel and for your generous review. We are glad you could take advantage of our great location and explore all that Indianapolis offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Odell,Thank you for choosing our hotel on your recent visit to the area and for taking the time to provide your feedback. We were disappointed to learn that your stay was anything other than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Michael Beltran - General Manager

Dear Guest,On behalf of all of us at Homewood Suites by Hilton Indianapolis Carmel, thank you for the fantastic rating! We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Indianapolis, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Guest,Thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed our delicious breakfast. All of us at Homewood Suites by Hilton Indianapolis Carmel look forward to your return.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Cheri,Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Troy, We at the Homewood Suites by Hilton Indianapolis Carmel would like to express our gratitude for the fantastic rating you have given us. Providing every guest with clean, comfortable accommodations and excellent service is our top priority, and we are glad that you recognized our efforts. It was a delight to have you as our guest during your visit to Indianapolis, and we look forward to welcoming you back whenever you are in the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear chris, Thank you for taking the time to evaluate your stay. We sincerely apologize for the issues you highlighted during your visit. Our goal is to provide every guest with an unforgettable experience, and we regret that we fell short in your case. We will take the necessary steps to address these concerns and ensure they are resolved for future guests. We hope to have the opportunity to welcome you back to our establishment and provide you with the exceptional hospitality that you deserve on your next visit to the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear chris, We are grateful for choosing our hotel and appreciate your thoughtful and detailed feedback. We are sorry that we were unable to provide you with the exceptional experience we aim to deliver. Please accept our apologies for any inconvenience caused, and rest assured that we have taken note of your concerns and will work to address them. Our goal is to be recognized for our top-notch customer service and comfortable accommodations, and we hope to have the opportunity to make your next visit to the area a complete success. Thank you for being our valued guest, and please travel safely.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Stanley, Thank you for the excellent rating; we are delighted that we exceeded your expectations! It is always a pleasure to hear how much our guests enjoyed our location as well as our spacious rooms. All of us at Homewood Suites by Hilton Indianapolis Carmel look forward to your return.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Paul, Thank you for staying with us at Homewood Suites by Hilton Indianapolis Carmel and for your generous review. We are glad you could take advantage of our great location and explore all that Indianapolis offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Ashley,We are delighted you enjoyed your stay at Homewood Suites by Hilton Indianapolis Carmel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Larry, Thank you for the excellent rating; we are delighted that we exceeded your expectations! All of us at Homewood Suites by Hilton Indianapolis Carmel look forward to your return. Take care and safe travels. Sincerely,The Homewood Suites Indianapolis Carmel Team

Dear Emilio, It is wonderful to know you enjoyed everything about your time at the Homewood Suites by Hilton Indianapolis Carmel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,The Homewood Suites Indianapolis Carmel Team