Piscina coperta

Recensioni per Quality Plainfield - Indianapolis West

2.5 out of 5
Quality Plainfield - Indianapolis West
6105 Cambridge Way, Plainfield, IN

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 120 su 481 recensioni" "
Valutazione di 8 - Buono. 151 su 481 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 481 recensioni" "
Valutazione di 4 - Scarso. 68 su 481 recensioni" "
Valutazione di 2 - Terribile. 43 su 481 recensioni" "

7,4/10

Pulizia

7,8/10

Personale e servizio

7,2/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

janice

No elevator, two men were in the back oarking lot lingering. It was quiet scary. The front desk was nice but not polite.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello janice, We value your feedback and apologize for any discomfort you may have experienced. Your safety is our priority, and we assure you that we have security measures in place. Our team strives to provide friendly service, and we will address your concerns internally for improvement.

4/10 Scarso

Eric

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ditty
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Eric, We appreciate you sharing your feedback with us and apologize for any inconveniences you may have experienced during your stay. Your comments will be shared with our team for further review and improvement. Please feel free to reach out to our management team for further assistance with your concerns.

6/10 Soddisfacente

Stephanie

Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Stephanie, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us directly with any specific feedback you may have from your experience with us. We value your input and hope to welcome you back soon for an improved stay.

10/10 Eccellente

ivan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello ivan,We're glad to hear you found our hotel nice during your stay. Should you have any further feedback or suggestions, please feel free to reach out. Thank you for choosing to stay with us.

10/10 Eccellente

Kimberly

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great service
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Kimberly,We are delighted to hear that you enjoyed the service during your stay. If you have any further feedback or suggestions, please feel free to reach out to our management team. Your comments are greatly appreciated as we strive to enhance the experience for all our guests.

4/10 Scarso

Brenda

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk spoke limited English, rooms were small and bathroom tiny. It was like pulling teeth to get enough towels for our family of 4. The toilet was not sealed to the ground and the shower head leaked
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Brenda, Thank you for sharing your feedback with us. We appreciate your comments and will forward them to our management team for further review. We hope to have the opportunity to welcome you back in the future for an improved stay.

10/10 Eccellente

Freddie, Oakland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
Hello Freddie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Buono

Joanna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Joanna, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Michael,We are delighted to hear that you had a wonderful stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back for another unforgettable experience in the future.

10/10 Eccellente

Demialo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good customer service
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Demialo,We appreciate your kind feedback on our customer service. We strive to provide excellent service to all our guests. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Amanda

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We arrived during a blizzard and they were very nice. Pool was really nice, breakfast was ok other than they ran out of some things and weren’t restocking very quickly. Hotel was clean. They do not have an elevator so carrying baby stuff up and down wasn’t easy. They did have one guy on staff help us carry it up when we arrived. Overall good stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Amanda, We are pleased to hear that you found our staff helpful during your stay, and that you enjoyed the pool and clean hotel environment. We appreciate your feedback on breakfast restocking and the lack of an elevator. We hope to welcome you back for another stay in the future!

8/10 Buono

Robert

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Robert, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Scarso

Amanda

Viaggio con famiglia e bambini piccoli
The phone didn’t work. The TV was complicated to use. It smelled bad in the hallways. Poor noise control in walls.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Amanda, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team will investigate the issues mentioned to ensure they are addressed appropriately. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice rest stop
Clean, comfortable room. Tasty breakfast. We were disappointed the pool was closed during our stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 feb 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and comfortable, and enjoyed our tasty breakfast. We apologize for any inconvenience caused by the pool closure during your stay. We always strive to provide the best amenities possible and hope to have the opportunity to welcome you back in the future for a fully enjoyable stay.

10/10 Eccellente

Rachelyn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good!
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 3 feb 2024
Hello Rachelyn,Thank you for your positive feedback! We are delighted to hear that you had a good experience during your stay with us. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Tom

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room for the price , clean comfortable,ok
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Tom,Thank you for your feedback! We appreciate your kind words about our affordable and well-maintained rooms. We strive to provide our guests with a comfortable and clean experience. If you have any specific suggestions for improvement, please don't hesitate to reach out to our management team.

10/10 Eccellente

Charles

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 gen 2024
Hello Charles,We sincerely appreciate your perfect rating! It was a pleasure having you as our valued guest. If you have any additional feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 Eccellente

Kristina

Mi è piaciuto: Pulizia e personale e servizio
Staff is very friendly and rooms clean
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Kristina,Thank you for your kind feedback on our friendly staff and clean rooms. We strive to provide exceptional service and a comfortable stay for all our guests. It was our pleasure to have you as our guest and we hope to welcome you back in the future for another enjoyable experience.

2/10 Terribile

jeff

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My heat didn't work i had to change rooms and when they did change my room i was rite next to the backbdoor witch was extremely loud
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 gen 2024
Hello jeff, We apologize for the inconvenience you experienced with the heating in your room. We appreciate your patience and understanding while we resolved the issue by changing your room. Regarding the noise from the backdoor, we regret any disturbance caused and will look into ways to address this.

8/10 Buono

Fred

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I searched and found the cheapest hotel in the area. This was it so my expectations were low. I was pleasantly surprised by the room- it was modern, new, and spotless. There is ample parking with lots of exits so accessing ,my room was easy and convenient every time. The free breakfast wasn't worth the money, lol. The pool was closed- it is indoors and it is winter. I wouldn't have used it anyway. The staff is minimal but competent. I will return. For way under a hundred bucks, I'm good with this place. Again, the room was great. Plenty of towels and no issues with the bathroom. The bed was good too. The place shows upkeep. No sketchy factor at all.
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Fred,We're delighted to hear that you were pleasantly surprised by the modern and spotless room during your stay with us. Our team takes great pride in maintaining the cleanliness and upkeep of our establishment. We apologize for any inconvenience regarding the closed pool, as it is seasonal and not utilized during the winter months. Nonetheless, we're glad that the access to your room and ample parking were convenient for you. Thank you for your kind words about our competent staff, and we look forward to welcoming you back in the future.

2/10 Terribile

Robert

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really poor customer service if you are looking for a reasonable place to stay or have issues this is not the place they don’t let you do refunds for anything they steal money and over charge
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 18 gen 2024
Hello Robert, We apologize for any inconvenience experienced during your stay. Our hotel has a no-refund policy, which is clearly stated in our terms and conditions. We aim to provide excellent customer service and regret it if we fell short of your expectations. For any concerns regarding overcharges or other issues, please contact our management directly for further assistance.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything
Risposta di Manager, il giorno 18 gen 2024
Hello Michael,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terribile

Kyle

Viaggio di coppia
Non mi è piaciuto: Pulizia e personale e servizio
Staff was rude couldn't talk to him about anything without him making me the customer feel Like a idiot
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Kyle, We apologize for any perceived rudeness during your stay. Our team strives to provide excellent service and we regret any misunderstanding that may have occurred. We value your feedback and will take it into consideration to ensure a more positive experience for future guests.

2/10 Terribile

Jeffery

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hands down the worst experience my family has had at a hotel. On the Expedia web site it says that there is a pool. We walk in to find that its not open and refused to give us a refund. The staff was extremely rude about it did not want to help at all. Terrible way to rum a business!
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Jeffery, We apologize for any inconvenience you experienced during your stay. We understand that the pool closure was disappointing for your family. However, we would like to clarify that the availability of hotel amenities, such as the pool, is subject to change based on various factors. We apologize if there was any miscommunication regarding the refund policy. Please contact our management directly to discuss this matter further. Thank you for your feedback and we hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place overall
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Michael,Thank you for your positive feedback! We're glad to hear that you had a great overall experience during your stay with us. We strive to provide our guests with an exceptional stay, and we're delighted that we were able to meet your expectations. Should you choose to visit us again in the future, we look forward to welcoming you back for another enjoyable stay.

10/10 Eccellente

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was nice, room was fine, breakfast was adequate. Overall—a good experience.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Tim,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our staff friendly, the room to your satisfaction, and the breakfast adequate. It's always our goal to provide a good experience for our guests. We hope to welcome you back again in the future.

10/10 Eccellente

jeff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello jeff,We appreciate you taking the time to rate our hotel with a perfect score! It was a pleasure hosting you and we're thrilled to hear that you had a great stay. Should you have any additional feedback or need assistance in the future, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent experience.

10/10 Eccellente

JEANNIE

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello JEANNIE,Thank you for taking the time to share your feedback regarding the cleanliness of our hotel. We are delighted to hear that you found our property to be very clean. We take great pride in maintaining high standards of cleanliness to ensure the comfort of our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello Patrick,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any other feedback or questions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another great stay!

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Arrived about 11PM on a Thursday night. Well lit parking area, lobby very clean, desk clerk alert and helpful. Room was spacious, king size bed comfortable, room also very clean. Waffle, eggs, sausage and orange juice for breakfast. Very nice looking swimming pool (didn’t use). Check out was easy. Very good value for the money. I will stay here again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Richard,Thank you for your feedback! We appreciate your positive comments about our clean lobby, spacious rooms, comfortable beds, and helpful staff. We're glad you enjoyed our breakfast options and found our hotel to be a good value for your money. We look forward to welcoming you back on your next visit!

10/10 Eccellente

Christina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Christina,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a perfect experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay.

4/10 Scarso

Christian

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Christian, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. Your satisfaction is our top priority and we appreciate the opportunity to make it right.

2/10 Terribile

Sharon

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Sharon,We're sorry to hear that your experience fell short of expectations. We encourage you to reach out to us directly so that we can address any specific concerns you may have had. We value your feedback and want to ensure that we provide a better experience in the future.

6/10 Soddisfacente

Candace

It was ok
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello Candace, Thank you for leaving your feedback. We appreciate you taking the time to share your experience with us. If there is anything specific that you would like to discuss, please reach out to our management team. We value your input and look forward to any future opportunities to provide you with a better stay.

2/10 Terribile

LeaRae

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad check in room had a bad smell breakfast bad won’t go back there
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello LeaRae, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will share them with our team for improvement. Should you decide to give us another chance in the future, we would be delighted to welcome you back and provide a better experience.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e comfort della camera
Stay Somewhere Else
Could feel the springs in the mattress. Charged $35 to check-in an hour early. Remote for TV didn't work. Couldn't find the front desk clerk to check out.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Dear Guest, We apologize for any discomfort you experienced during your stay. We strive to provide a comfortable stay and regret that the mattress did not meet your expectations. We do offer an early check-in service for those who require it, which incurs a nominal fee. We apologize for the inconvenience caused by the TV remote and the unavailability of the front desk clerk during your check-out. We appreciate your feedback and will address these issues with our team to improve our services.

10/10 Eccellente

Corey

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Corey,Thank you for choosing to stay at our hotel! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice clean and comfortable. Modern motel. Good value for the money. Very friendly staff. Good coffee in the morning. Would recommend.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello David,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be clean, comfortable, and modern. Our team takes pride in providing excellent service, and we are glad that our friendly staff made a positive impression on you. We are also thrilled to know that you enjoyed our good value for money and the morning coffee. Your recommendation means a lot to us. We hope to welcome you back again in the future.

2/10 Terribile

David

Viaggio di coppia
Non mi è piaciuto: Pulizia e personale e servizio
Staff was rude on multiple occasions
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello David, Thank you for taking the time to share your feedback with us. We apologize if you experienced any rudeness during your stay. We take guest satisfaction seriously and will address this matter with our team to ensure it doesn't happen again in the future. We appreciate your valuable input and hope to have the opportunity to provide you with a more memorable experience in the future.

10/10 Eccellente

Stefanie

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The hotel is remodeled nicely and super clean. Front desk staff were welcoming and friendly. Very eco-friendly hotel.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Stefanie,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're delighted to hear that you appreciated our remodel and found our hotel to be clean and eco-friendly. Our team takes pride in providing welcoming and friendly service, and it's always rewarding to know that this made a positive impression. We hope to have the pleasure of welcoming you back in the future.

6/10 Soddisfacente

J Tim

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
There are two Quality just a few feet from each other. I went to the wrong one first. The hair dryer didn't function. Breakfast was okay, nothing special. Service was okay.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello J Tim,Thank you for choosing to stay at our hotel. We apologize for any confusion regarding our hotel locations. Please note that we have taken note of your feedback concerning the hair dryer and breakfast. We appreciate your comments on our service and will work towards further improving in the future.

6/10 Soddisfacente

Lori

Viaggio con la famiglia
Nothing special
The microwave in our room did not work. There was some partying and smoking right outside our room. Breakfast during the week was not good. The pool was cold. W rented 3 rooms (we were there for a funeral); and one of the rooms smelled like stale tobacco smoke.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Lori, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay. We appreciate your comments regarding the microwave, noise, breakfast, and pool temperature. Our team will review these concerns to ensure improvements for future guests. We encourage you to contact our management directly for further assistance.

8/10 Buono

Sheila, Tonopah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Sheila,Thank you for taking the time to share your feedback. We appreciate your kind words about our hotel. Your satisfaction is our priority and we apologize for any inconveniences you may have encountered. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.

10/10 Eccellente

Carlos

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 28 ott 2023
Hello Carlos,Thank you for your kind feedback! We're glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

6/10 Soddisfacente

Rex

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Overall not bad smalll bathroom
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Rex, Thank you for your feedback! We appreciate your comment about the bathroom size and will take it into consideration for future improvements.

4/10 Scarso

Brittany

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice and clean only thing was I called ahead to ask if pool was open and they said it was so that was the only reason we had gotten the room when we arrived and the entire time we were there it was down other than that service was great
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello Brittany, Thank you for your feedback. We apologize for the inconvenience regarding the pool and we will address it with our team. We're glad you enjoyed the service otherwise!

8/10 Buono

Amanda

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Amanda,Thank you for sharing your review with us. We appreciate your feedback and are glad to hear that you enjoyed your stay overall. We apologize for any inconveniences you may have experienced and would love to address your concerns directly. Please reach out to our management team so that we can better assist you. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Cheri

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel just fine but needs better signage - it's behind the other hotels
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Cheri,Thank you for your feedback. We'll work on improving our signage to make it easier for guests to find us.

8/10 Buono

Carol

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Carol,Thank you for your positive review! We're glad you enjoyed your stay with us. If there's anything else we can assist you with, please let us know.

10/10 Eccellente

DUSTIN

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 9 ott 2023
Hello DUSTIN,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.