Dear Cesar,It was a privilege to host you at The Alexander. We're delighted you had an excellent overall experience and appreciate your parking feedback. Please know you can review our published rates online before making a reservation. We value you as our guest and hope to see you again.

Hello Thomas,Thank you for staying with us and for bringing these concerns to our attention. We are disappointed to hear about the issues you encountered with our service and communication, as well as the condition of your room. Your feedback is valuable for us to improve our guest experience and we will address these concerns promptly. Our team is committed to ensuring a better stay and we sincerely hope you will give us another opportunity to meet your expectations in the future.

Dear Drake,Thank you for your review. We're happy to hear you enjoyed our friendly team, immaculate accommodations, and prime location. Regarding the parking fee, we encourage you to get in touch with us at your earliest convenience so we can obtain more details and resolve this directly with you. We're glad you had an overall positive experience and hope to speak with you soon!

Dear Adam,Thank you for your review and for giving us a perfect rating! We are delighted you had an enjoyable experience, and we hope you return soon.

Dear Jeanne, Thank you for taking the time to provide us feedback on the cleanliness of the shower as well as the room upkeep. We apologize for not meeting your expectations in this area. We will address this issue with our housekeeping team to prevent any similar occurrences for future guests, and hope you will choose us again for future stays.

Dear Jason,It was such a pleasure to welcome you to The Alexander! Thank you so much for your review and for giving us a perfect rating. We hope to welcome you back in the future for another wonderful stay!

Dear Brent,Thank you for sharing your review and constructive feedback. We're glad you liked our convenient downtown location near Gainbridge Fieldhouse and Lucas Oil Stadium. However, we apologize that our accommodations fell short of your expectations. Your valuable insights are appreciated, and your comments will guide us as we work to continually improve. Please consider giving us a second chance next time you visit Indianapolis.

Dear Laura,Thank you so much for taking the time to share your thoughts on your recent visit! We are delighted Christian's warm hospitality left a memorable impression on you, and we'll be sure to pass your compliments along to him. It was truly a pleasure having you here, and we hope you return soon.

Dear Maria,Thank you for taking the time to share your experience at The Alexander! We're glad you enjoyed your stay and found our team friendly and your room comfortable. Your feedback regarding the aesthetic issues is appreciated, and while they may be minor, we're committed to continuously improving. We appreciate your understanding and hope to have the pleasure of hosting you again for another enjoyable stay!

Dear Marialetizia,Thank you for taking the time to leave a review. We're so happy you enjoyed the five-star service delivered by our team, and we'll be sure to pass on your compliments. We hope you'll visit us again soon!

Dear Lisa,We're delighted you enjoyed your stay at The Alexander, and we appreciate your feedback about the beds. The next time you're in town, please come back to see us.

Dear Tanner,We're proud to receive your excellent review of The Alexander! It's good to hear that our warm, welcoming hospitality and contemporary accommodations made your visit pleasant. Thank you for choosing to stay with us and we hope you'll return.

Dear Kelsey,Thank you so much for choosing to stay with us at The Alexander. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we can't wait to welcome you back.

Dear Allen,Thank you for your compliments on our beautiful artwork. We're glad you enjoyed your visit, and we look forward to seeing you again at The Alexander for another terrific experience.

Dear Paul,Thank you for being our guest and sharing your feedback. Please know we pride ourselves on our top-notch, efficient service and apologize this wasn't your experience. We will be sure to review your comments with our team to ensure we are always offering our best. We hope that otherwise you had a wonderful stay, and we look forward to welcoming you back and impressing you with our improvements.

Dear Nathan,We're grateful for your feedback. It's disappointing to hear about the issues you encountered, especially with parking and the safe in your room. Your satisfaction is crucial to us, and our team is addressing these matters to ensure a better experience for all our guests. We hope for another opportunity to provide you with the stay you deserve.

Dear Troy,Thank you for taking the time to leave a review. We apologize for any inconvenience caused by our shower amenities and thank you for sharing your concerns, which helps us evolve as a destination and improve the experience of future guests. Should you return to the area, we hope you'll consider returning for a more exceptional stay.

Dear Mary,Thank you for the five-star review! We're so pleased to hear you enjoyed the efficient and world-class service of our team, as well as the rooms they work hard to maintain. We will use your feedback to help us improve as a destination and hope you will visit us again soon.

Dear Jordan,Thank you for sharing your experience at The Alexander! Ensuring a seamless stay is a top priority, and we're thrilled to hear we met your expectations. We look forward to welcoming you back for another enjoyable visit!

Dear Paige,Thank you for highlighting our convenient location and pleasant atmosphere. We're delighted you had a positive experience, and we look forward to welcoming you back to The Alexander for another enjoyable visit!

Dear Wesley,Thank you for your loyalty to The Alexander and for sharing your experience. We're glad you've chosen us for your visits to Indy, though we regret the unexpected aspects of your recent stay. We appreciate your feedback regarding the room amenities and the water issue. Rest assured, we are looking into the matter to prevent future occurrences. We value your feedback and look forward to welcoming you back, aiming for a stay that lives up to all your expectations.

Dear Melissa, Thank you for taking a moment to let us know about your experience staying with us. We are glad you enjoyed our convenient location; however, please accept our apologies for any inconvenience you had with our accommodations. Our team will review your comments and correct any concerns as we continue to improve the guest experience. We appreciate your feedback, and we hope you will consider staying with us the next time you visit Indianapolis.

Dear Jill,It was a pleasure hosting you at The Alexander! We're glad our location was ideal for your trip and that you appreciated our beautiful artwork. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, please come see us again.

Dear Benjamin,Thank you for taking the time to provide feedback on your recent stay. Our team is grateful that you found our location appealing. We sincerely apologize that the initial room and cleanliness fell short of your expectations. It is also disappointing to know that after our accommodating staff was able to upgrade you, there was the issue of hair in the bathroom and the bed did not provide for a comfortable night's rest. Our establishment takes our cleanliness and comfort level seriously and will be reviewing ways to improve. We hope to be able to provide the service you deserve in the future.

Dear Michel,Thank you so much for choosing to stay with us at The Alexander. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to enjoy some delicious meals with us! The pleasure was all ours, and we hope to welcome you back in the future.

Dear James,Thank you so much for choosing to stay with us at The Alexander. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It's also great to read you enjoyed our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.

Dear Phillip,Thank you for taking the time to leave your review. We are disappointed to hear about the maintenance and noise issues you encountered during your stay. Your comfort and satisfaction are of the utmost importance to us, and we regret that this negatively affected your overall experience. Rest assured, our team will review your feedback to ensure that we are meeting our high hospitality standards. We would be grateful for an opportunity to welcome you back in the future.

Dear Vicki,Thank you for this excellent review of The Alexander! We're happy to hear that our wonderful team, breakfast, and location impressed you. It was a pleasure to host you, and we can't wait for your next visit.

Dear Leslie,We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. Our team works hard to maintain a clean and welcoming environment for all our guests, and it's wonderful to know their efforts were appreciated. We look forward to welcoming you back to The Alexander for another fantastic stay in the future.

Dear Lisa,Thank you for staying with us and taking the time to share your thoughts. It's great to know that you enjoyed the onsite dining and that our relaxing balconies added to your experience. Your feedback about the bedding is appreciated, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

Dear Erika,Thank you for choosing The Alexander! We're delighted you enjoyed your stay with us and appreciated our stylish decor and convenient location. Providing a comfortable and enjoyable experience for our guests is our priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another great stay in the future!

Dear Lisa,Thank you for taking the time to share your thoughts on your recent stay. We appreciate your feedback and giving us the opportunity to improve. It was disappointing to learn that your accommodations were not up to your standards and that there were some issues with some of the amenities provided in your room. We will be reviewing your report with our maintenance team to resolve this. We were also saddened that there was confusion surrounding our breakfast options. We have pivoted to an in-room dining experience instead of the buffet we previously provided. All of the flavorful menu options are listed on our website for your convenience. It would be an honor to be given another chance to provide you with the stay you expected and deserve.

Dear Christopher,It was our pleasure to host you at The Alexander, and we are delighted that our dedication to cleanliness impressed you. Your feedback regarding the temperature in common areas is gratefully received and will be shared with our leadership team. We would love a chance to earn that fifth and final rating star, so please revisit us for an even better experience!

Dear Pedro,Thank you for your review. We're delighted you had an enjoyable visit! It was a pleasure having you here, and we hope you return soon.

Dear Matthew,Thank you for staying with us at The Alexander. We appreciate your feedback and are glad you found our common areas to your liking, along with our great team. However, we're disappointed to hear about the cleanliness issue in your room and the untimely housekeeping knock. Rest assured, we'll address these concerns with our team to ensure a smoother experience for future stays. We hope to have the opportunity to welcome you back and provide a more enjoyable visit.

Dear Santo,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about the bed size and for any issues with the valet. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.