Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 422 su 1008 recensioni" "
10 - Eccellente
422
Valutazione di 8 - Buono. 241 su 1008 recensioni" "
8 - Buono
241
Valutazione di 6 - Soddisfacente. 139 su 1008 recensioni" "
6 - Soddisfacente
139
Valutazione di 4 - Scarso. 102 su 1008 recensioni" "
4 - Scarso
102
Valutazione di 2 - Terribile. 104 su 1008 recensioni" "
2 - Terribile
104
8,0/10
Pulizia
8,2/10
Personale e servizio
7,2/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,6/10
Ecosostenibilità
Recensioni
4/10 Scarso
Tara
Viaggio con la famiglia
24 mag 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room and bathroom was dirty! Black ring of mold/mildew in the toilet someone else’s breath right nasal strip stuck to the shower curtain. Lots of stains on the carpet. The list goes on. Very loud at night. Lots of doors slamming. Parking gate did not work with room keys ever.
Tara
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Veronica
23 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful facade and property, friendly knowledgeable staff. Great gym and pool area is so relaxing and makes you want to spend time outside. The room so fun and decor was perfect, with a large balcony. The tub was a half tub, bathroom wasn't spectacular but the rest of the room was. Its literally across the street from the airport you can walk to it easily and there are plenty of places to eat at near. You can also rent a car inside the hotel which I did not, or you can park for $18 a day in an open uncovered lot. The shampoo was ok the conditioner was bad and you needed a lot. Comfy bed with lots of pillows, could use more blankets in my opinion. There was a mini fridge but no microwave.
Veronica
Soggiorno di 3 notti a maggio 2024
6/10 Soddisfacente
Brian
Viaggio di coppia
23 mag 2024
I incurred an additional cost for the privilege of a pool view, however, I was disappointed to discover that I had rails in my view. The bed sheets were absent, and instead, were found to be adorned with cotton balls. Furthermore, to my dismay, there was an unwelcome presence of a spider within the confines of the bed.
Brian
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 23 mag 2024
We sincerely apologize for the inconveniences you encountered during your stay. Your experience is not reflective of the standards we strive to uphold. We regret that the pool view you anticipated was obstructed by rails. We understand how this could be disappointing, I apologize if we failed to offer you a room switch with out an obstructed view. It is unacceptable that your bed lacked proper sheets, this does not meet our housekeeping standards. We appreciate your feedback as it helps us improve our services. Thank you
10/10 Eccellente
Jennifer
22 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I booked this place because I could access it on foot from the airport. It is very convenient if you don’t have a car. If you do have a car, be aware that the daily parking rate will add substantially to your hotel bill. My room was pleasant, staff were helpful.
Jennifer
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for your review! We're glad to hear that you found our location convenient and accessible on foot from the airport. It's great that your room was pleasant and that our staff were helpful. We understand that parking fees can add up and appreciate your feedback. We hope to welcome you back soon and provide you with another positive experience!
6/10 Soddisfacente
Naushad, Quincy
21 mag 2024
Mi è piaciuto: Personale e servizio e servizi
Some areas of the property are dated. Pillows were not comfortable
Naushad
Soggiorno di 4 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for your feedback. We're sorry to hear that you found some areas of the property dated and that the pillows were not comfortable. We are continually working on updates and improvements to ensure a better experience for our guests. Your comments about the pillows have been noted, and we will look into providing more comfortable options. We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future.
4/10 Scarso
Taylor
Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
20 mag 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The rooms have been updated but lack amenities like a small fridge or smart tv - asked for linens to be changed and housekeeping just handed me linens & didn’t offer to change them. Hallway noise was loud and disruptive to my kids sleeping. Lastly, a lot of questionable activity around the property from possible prostitution and or drug deals. One night we came back someone was doing drugs in their car! Spend an extra $20-$50 and stay next door at the Hilton or down at the Renaissance. Will not stay here again!
Taylor
Soggiorno di 3 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for your detailed feedback. We're sorry to hear that your stay did not meet your expectations and apologize for the issues you encountered. While we're glad you noticed the room updates, we regret the lack of amenities such as a small fridge and smart TV. We'll consider your suggestions for future improvements. We apologize for the inconvenience with housekeeping. This is not our standard, and we will ensure better training for our staff. We're also sorry for the noise and safety concerns you experienced. The safety and comfort of our guests are paramount, and we take such matters very seriously. We'll be working with our security team to address these issues immediately.We understand your decision to choose a different property in the future, but we appreciate your feedback as it helps us improve. If you have any further concerns or would like to discuss your stay in more detail, please contact our management team directly. Thank you again for your review.
4/10 Scarso
Candice Morgan
Viaggio con la famiglia
20 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is very outdated. It is not what you see in the photos. Our room was dirty. Cushions on the couch were stained, carpet was stained, and coming up. Coffee grounds all over the counter and under the glass top. You have to pay to park $24 a day which was not posted on this site.
Candice Morgan
Soggiorno di 3 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for your feedback. We're truly sorry to hear about your experience and apologize for the condition of your room. Cleanliness is a top priority for us, and we clearly missed the mark during your stay. We'll address these issues with our housekeeping and maintenance teams immediately.Regarding the parking fee, we strive to provide all relevant information on our site, and we apologize if this was not clear. We will review our listings to ensure that all details are transparent.We value your feedback and would like the opportunity to make things right. Please contact our management team directly so we can discuss your stay further. Thank you for bringing these issues to our attention.
10/10 Eccellente
Adam, Henderson
18 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great front desk team. Super friendly and made we feel welcomed.
Adam
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 19 mag 2024
Thank you so much for your kind words! We're thrilled to hear that our front desk team made you feel welcomed and valued. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Safe travels!
10/10 Eccellente
Ione
Viaggio con la famiglia
17 mag 2024
Mi è piaciuto: Pulizia e personale e servizio
it is an art deco facility with updates. The room was clean, quiet, very comfortable bed and pillows; had a needed good night rest. It's very close to UC Irvine, my reason for visiting the area.
Ione
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for your kind review! We're delighted to hear that you enjoyed our style and the updates we've made to the facility. It's great to know that your room was clean, quiet, and that you found the bed and pillows very comfortable, ensuring you had a good night's rest. We're also pleased that our proximity to UC Irvine was convenient for your visit. We look forward to welcoming you back on your next trip to the area!
10/10 Eccellente
James
17 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
James
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 18 mag 2024
Thank you for taking the time to rate your stay with us, I'm glad you enjoyed your stay. We hope to welcome you back again anytime. Thanks!
6/10 Soddisfacente
Catalina
14 mag 2024
Catalina
Soggiorno di 3 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 17 mag 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime.
10/10 Eccellente
Dylan
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All staff were friendly and helpful. The room was clean. Even had a nice little balcony/patio with chairs. TV is badly outdated, no smart casting or even a TV guide channel or guide button. Plenty of space in the courtyard/pool area for lounging. Parking space not included with room, something like $24 a day. Closest street parking I found was on Business Center Drive, everything else is a paid lot.
Dylan
Soggiorno di 4 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 14 mag 2024
It sounds like you had a pleasant stay overall! It's great to hear that the staff were friendly and helpful, and that your room was clean with a lovely balcony/patio. However, I understand your frustration with the outdated TV and the lack of smart casting or a TV guide channel. It seems like the hotel could improve in that aspect to enhance the guest experience. It's also helpful to know about the parking situation for future guests, although it's unfortunate that it comes at an additional cost. Hopefully, despite these minor inconveniences, you were still able to enjoy your time at the courtyard/pool area. Thank you for sharing your feedback!
8/10 Buono
Cesar
Viaggio con la famiglia
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my personal opinion
This is the first time I staying at this hotel and for my opinion bathrooms are to small,door are to close
Cesar
Soggiorno di 2 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 14 mag 2024
Thank you for sharing your feedback with us. We appreciate hearing about your experience. We'll definitely take your comments into consideration as we continually strive to improve and enhance our guests' experiences. If you have any further thoughts or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.
10/10 Eccellente
arfan
Viaggio di coppia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was absolutely perfect!
arfan
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 12 mag 2024
That's fantastic to hear! We're thrilled that everything met your expectations. Thanks!
6/10 Soddisfacente
Shoko
10 mag 2024
Non mi è piaciuto: Personale e servizio
I need to pay for parking fee. And some amenities is pretty bad.
Shoko
Soggiorno di 2 notti a maggio 2024
Risposta di Atrium Hotel Management, il giorno 10 mag 2024
I'm sorry to hear that you had a less than satisfactory experience. Your feedback regarding the parking fee and amenities is important, and I'll make sure to pass it along to the management team. We strive to continuously improve our services, and your input helps us identify areas where we can do better. If there's anything specific you'd like to address or if you have any suggestions for improvement, please feel free to share. We want to ensure your next visit exceeds your expectations.
10/10 Eccellente
Tanisha
Viaggio di lavoro
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property and beautiful rooms with balconies. Great price and car rental on property is convenient.
Tanisha
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 10 mag 2024
We're thrilled to hear that you enjoyed your stay with us and found our property and rooms to your liking. It's fantastic to know that you appreciated the convenience of our on-site car rental service. Your positive feedback means a lot to us, and we hope to welcome you back for another memorable experience soon!
10/10 Eccellente
Jack
7 mag 2024
this was good
Jack
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 7 mag 2024
We're glad to hear that you had a positive experience! If there's anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to share. We're always here to ensure you have a great stay.
8/10 Buono
Debra
Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
It was a quiet and clean. We were very tired appreciated the quiet. Our room had a great view of the pool.
Debra
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 7 mag 2024
Thank you for sharing your experience! We're delighted to hear that you found our hotel to be quiet and clean, offering the peaceful atmosphere you needed after a long day. It's fantastic that you enjoyed the view of the pool from your room. We appreciate your feedback and hope to welcome you back for another relaxing stay soon!
10/10 Eccellente
Daniel
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great swimming pool area
Daniel
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 6 mag 2024
Thank you for taking the time to provide your feedback. I'm glad you enjoyed our pool area. We hope to welcome you back again anytime. Thanks
6/10 Soddisfacente
Raul, San Diego
6 mag 2024
Mi è piaciuto: Pulizia
Raul
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 7 mag 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime. Thanks
10/10 Eccellente
eddie
Viaggio di coppia
5 mag 2024
very nice and helpful staff
eddie
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 6 mag 2024
Thank you for taking the time to provide your feedback and for your kind words about our staff. Thank you
8/10 Buono
Kaori
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kaori
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 6 mag 2024
Thank you for the great rating. We hope to welcome you back again anytime. Thanks
4/10 Scarso
Hyeseon
3 mag 2024
Hyeseon
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 23 mag 2024
Thank you for taking the time to rate your stay with us, your feedback is important to us. We hope to welcome you back again anytime. Thank you
6/10 Soddisfacente
Steven, Fremont
3 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
not as good as I thought
Steven
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 4 mag 2024
I'm sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we'd love to learn more about what aspects fell short so we can improve. Please feel free to reach out to us directly with any specific concerns you have. We're committed to making sure every guest has a fantastic experience with us.
6/10 Soddisfacente
crystal
Viaggio di coppia
3 mag 2024
Mi è piaciuto: Personale e servizio
I feel it wasn’t worth the price I paid for the room. The bathroom was very tiny and didn’t have vents for the steam. The sink had no counter space for a couple to get ready. We had a king size suite. None of the lamps were plugged in, parking was also expensive for one day. I would have stayed somewhere else had I known.
crystal
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 4 mag 2024
Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. We take your comments seriously and will address the issues you mentioned with our team to ensure that we can improve upon these aspects for future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience. If you have any further concerns, please don't hesitate to contact us directly.
4/10 Scarso
Michelle
Viaggio di coppia
2 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The shower in our room flooded the entire bathroom and we had to be moved to another room. Because of the inconvenience and amount of time it took us to move, We missed our paid ticketed event. The hotel staff said they upgraded our room and they did not. In fact, the room we received has less furniture than our original room. They did give a room with a pool view but who needs a pool view when it is 69 degrees outside. I requested at least one night refunded and the hotel refused.
Michelle
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 4 mag 2024
We sincerely apologize for the inconvenience you experienced during your stay with us. It's disappointing to hear that the issue with the shower affected your plans and that you were not satisfied with the resolution provided. Your feedback is valuable to us, and we will address your concerns with our team to prevent similar situations from occurring in the future. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.
10/10 Eccellente
Sleeps
Viaggio di lavoro
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice stay with a balcony and pool areas superb
Sleeps
Soggiorno di 1 notte a maggio 2024
Risposta di Atrium Hotel Management, il giorno 4 mag 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay, especially the balcony and pool areas. Your satisfaction is our priority, and we're delighted that we could contribute to a memorable stay for you. We hope to welcome you back soon for another fantastic experience!
8/10 Buono
Chad
1 mag 2024
Chad
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for taking the time to rate your stay with us, we hope to welcome you back again anytime. Thank you
10/10 Eccellente
Alicia
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Alicia
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Managment, il giorno 4 mag 2024
Thank you for the great rating! We hope to welcome you back again anytime. Thanks!
4/10 Scarso
Christian
30 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Checkin experience was pretty poor! Not only was I told that my pre-paid Expedia reservation was not valid, they also tried to charge me more than double the amount that I paid via Expedia on the spot.
Christian
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 1 mag 2024
I'm really sorry to hear about your experience. It sounds incredibly frustrating to have issues with your pre-paid reservation. This definitely falls short of the service we aim to provide. We'd like to make this right for you. Could you please provide more details so we can investigate and address the issue?
8/10 Buono
Chris
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool cabana's were nice to hang out in.
Chris
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 30 apr 2024
We're thrilled to hear that you enjoyed our pool cabanas! They're indeed perfect for relaxing and soaking up some sun. If there's anything else you loved about your stay or any suggestions for improvement, feel free to share. We'd love to hear from you!
6/10 Soddisfacente
Haya Cinta
30 apr 2024
Non mi è piaciuto: Servizi
I liked the convenience of getting to the airport (literally across the street). The room was spacious, nice decor, comfortable bed and nice bathroom. I didn’t like the big dead cockroach on the bathroom floor upon arrival. I didn’t like that there was no bar soap upon arrival and when I asked the front desk the woman said there is no bar soap available—only shampoo to use as soap! And when I looked on the bathroom counter, there was only conditioner and lotion. I asked if someone could then bring the shampoo up to my room and she said she’s the only one at the desk and couldn’t leave her station. So I had to pick up the shampoo myself. And when I did, lo and behold she said “look what I found?” and produced a small bar of soap. She said it was the last one. ??? Aside from the cockroach and the soap issue, everything else was fine including the very nice morning staff. I did check in late at night 1030pm but the night person seemed to have no clue about making gusts feel comfortable and properly attended to.
Haya Cinta
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 30 apr 2024
Thank you for your feedback, and we're sorry for the inconveniences you faced. We've addressed the cleanliness issue immediately and ensured our amenities are readily available. We appreciate your acknowledgment of our morning staff and apologize for any lapse in service during your late-night check-in. We hope to welcome you back for a much-improved experience.
10/10 Eccellente
Elena
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything good
Elena
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 1 mag 2024
Thank you for taking the time to rate your stay with us. I'm glad you had an enjoyable experience. Thank you
6/10 Soddisfacente
Nicole
29 apr 2024
Nicole
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 22 mag 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back again anytime. Thanks
2/10 Terribile
Don, huntington beach
29 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
this PLACE IS A JOKE, WAITED FOR STAFF TO SERVE BREAKFAST FOR 45 MIN, NEVER HAPPENED. STAFF REPLACED COFFEE WITH USED COFFEE AND GAVE US NO CUPS. THE SIGNS ON THE BUILDING ARE INCORRECT REGARDING HOURS OF ACCESS, I COULD GO ON
Don
Soggiorno di 5 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 30 apr 2024
We're deeply sorry to hear about your disappointing experience. Waiting for breakfast for 45 minutes is unacceptable, and we apologize for the inconvenience. We take cleanliness seriously, and we're investigating the coffee issue to prevent it from happening again. As for the signage, we'll ensure it's updated promptly. We appreciate your feedback and hope for the opportunity to make it right for you in the future.
10/10 Eccellente
Paul, Colorado Springs
29 apr 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The property staff was super helpful at checkin -I appreciated their help with some questions I had.
Paul
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 4 mag 2024
We're delighted to hear that our staff provided you with excellent service during your check-in! Ensuring our guests feel welcomed and supported is a top priority for us, and it's wonderful to know that we were able to assist you with any questions you had. Thank you for taking the time to share your positive experience, and we hope to have the pleasure of welcoming you back again soon!
10/10 Eccellente
Jose
Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The fee to pay for parking is too much.
Jose
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 29 apr 2024
Thank you for your feedback on our parking fees. Your input is valuable, and we'll consider it in our ongoing evaluations. If you have any further suggestions, please share them. We aim to provide the best service possible.
10/10 Eccellente
Carla
28 apr 2024
Carla
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 19 mag 2024
Thank you for the perfect rating, we hope to welcome you back again anytime. Thanks!
4/10 Scarso
Shavonne
Viaggio con la famiglia
28 apr 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very dated location. Walls are thin, hard to sleep during our two night stay
Shavonne
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 29 apr 2024
We're sorry to hear about your experience with the location and the noise disturbance during your stay. Your comfort is important to us, and we apologize for any inconvenience caused by the thin walls. We'll definitely look into ways to address this issue to ensure a more restful experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.
6/10 Soddisfacente
Britney
28 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Britney
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 1 mag 2024
Thank you for taking the time to rate your stay. We hope to welcome you back again. Thank you.
8/10 Buono
David, Orange
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Great location to everything but older hotel
David
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Managment, il giorno 29 apr 2024
Thank you for sharing your thoughts about our hotel. We're pleased to hear that you appreciated our convenient location. We understand that our property may have an older charm, and we appreciate your feedback. We're continuously working to maintain and improve our facilities to provide a comfortable experience for all our guests. Your comments are valuable to us as we strive to enhance our offerings. We hope to welcome you back in the future and provide an even better stay. Thank you for choosing us for your accommodation needs.
8/10 Buono
Andrea
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Andrea
Soggiorno di 8 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 29 apr 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back again soon. Thanks!
10/10 Eccellente
Evan
Viaggio di lavoro
26 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a surprise visit to Irvine for a few days, and I booked this place from the lobby of the company recommendation and will stay here from now on. It’s a 10 minute walk to the office and much nicer.
Thank you!
Evan
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 26 apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our location and amenities met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back on your future visits to Irvine!
10/10 Eccellente
Steven
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Steven
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 26 apr 2024
Thank you for the great review! We hope to welcomce you back again anytime. Thanks!
8/10 Buono
Qingshan
24 apr 2024
Qingshan
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 14 mag 2024
Thank you for the great review! We hope to welcome you back again anytime. Thanks!
10/10 Eccellente
Yuen Fat
24 apr 2024
Yuen Fat
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 14 mag 2024
Thank you for the great review. I'm glad you enjoyed your stay with us. We hope to welcome you back again anytime. Thanks!
8/10 Buono
Vincent
Viaggio di lavoro
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Some area of improvement with cleaning in the bathroom as there was dirty spot on the floor but that was the only area. Property was very serine, a little Oasis tucked in the heart of downtown Irvine. Would stay here again.
Vincent
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 23 apr 2024
Thank you for your feedback and for choosing our property for your stay. We're delighted to hear that you found our location serene and akin to an oasis in downtown Irvine. Your comments about the cleanliness of the bathroom are duly noted, and we apologize for any inconvenience this may have caused. Rest assured, we'll address this with our housekeeping team to ensure that such lapses are rectified. We value your patronage and hope to have the opportunity to welcome you back for a flawless experience in the future.
8/10 Buono
Yesenia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked that it had a balcony. Everything looked cleaned. The room was a nice decent size. Parking was easy. It has an interesting way of getting inside and coming out, but makes sense for security. Overall, stay was comfortable and would book again.
Yesenia
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 22 apr 2024
We're delighted to hear that you enjoyed your stay with us! It's wonderful to know that you appreciated the balcony, cleanliness, spacious room, and convenient parking. We're glad that our security measures added to your peace of mind. Thank you for your kind words and for considering us for your future bookings. We look forward to welcoming you back!
2/10 Terribile
Hung Van
21 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was dirty, smells and no cleaning services. Room was not clean the next day. Towels were not replaced. Trash was not taken out the next day.
Hung Van
Soggiorno di 2 notti ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 22 apr 2024
We apologize for the inconvenience you experienced with our housekeeping-only-upon-request policy. We understand your concerns about cleanliness and assure you that your feedback will be addressed with our team to ensure a better experience for our guests. Should you choose to stay with us again, please don't hesitate to contact our front desk for any additional cleaning or service needs. Thank you for bringing this to our attention
10/10 Eccellente
Gokhan, San Jose
21 apr 2024
Gokhan
Soggiorno di 1 notte ad aprile 2024
Risposta di Atrium Hotel Management, il giorno 23 apr 2024
Thank you for the great review! We hope to welcome you back again anytime. Thanks!