When I got to the property, I was given a room with handicapped access although I did not need it and the bed was low on the floor so I had to ask for a different room. The person at the front never informed me that the room was handicapped, and it was a bit inconvenient to have to move my room. Also, I booked this hotel because it said they had a shuttle to the airport but I didn’t know the shuttle wasn’t available until 6 AM and my flight was leaving early so it didn’t help and I asked for the manager to call me to discuss this, and they promised me they would follow up and nobody ever called me.