Hej!Mange tak for dine venlige kommentarer, vi beklager, hvis den opfattelse, som hotellet tilbyder, ikke var til din fulde smag, vi forsøger ikke at promovere os selv som "ved stranden" for at undgå denne type misforståelser.Vi er glade for at vide, at du kunne lide vores beliggenhed og nærliggende steder, samt den indsats, jeg og mine kolleger har ydet.Vi håber snart at se dig igen,

Hello!Thank you so much for this valuable review!It's very nice to know that you've enjoyed of our service and the hotel facilities! :D We always do our maximal effort to achieve happy faces on our guests!

Hello Bruny!Thanks for sharing with us and another potential guest your experience saying with us!We're really happy to know that the Kin-Há's convenium has been appreciated by you and your family.Hoping to see you soon again,

Hello, Daniel!Thanks for you review about how did you feel during your stay with us!We are happy to know that our suite was of your likely and you've enjoyed every detail, including the AC work.Hopping to see you again soon!Thanks for visiting us

¡Gracias por su valiosa retroalimentación!Esperamos verle pronto de vuelta

Hello, Risa!Thanks for your review. We will continue to improve to offer a quality service.Regards,

Gracias por su comentario!Nos complace saber que su estadía en el hotel fue disfrutable.Saludos y esperamos verle pronto de vuelta :D

Nos complace saber que su estancia con nosotros ha sido de su agrado. Nos complació mucho su visita, esperamos verle pronto.¡Saludos!

Hello, dear Laurie!Thank you very much for your amazing review. We are delighted to know that we met your expectations. We will be waiting for you the next time you decide to visit Isla Mujeres.

Gracias por su increíble puntuación, apreciamos mucho que valore el esfuerzo del equipo Azul Maya para satisfacer sus necesidades

Thank you so much for this valuable review and appreciate the effort of the Casa Azul Maya staff.Looking forward for your next visit!

Thanks for your comments!It help us to grow up.Regards,

Thanks for your comments!It help us to grow up.Regards,

Hello, Brenda!Thank you so much for this valuable review and appreciate the effort of the Casa Azul Maya staff.Looking forward for your next visit!

Thanks for your kind review!

Dear Leigh,Thank you so much for this incredible review!We're very happy to know that your stay in Azul Maya as well as the facilities near by had been of your likely. Feel yourself free to come and visiting us here at your second home in isla mujeres.

Gracias por acompañarnos y disfrutar de sus vacaciones en nuestras instalaciones.Esperamos haber cumplido y superado sus expectativas.Los mejores deseos,

Bonjour cher Clara,Merci pour votre avis incroyable sur notre hôtel. Nous sommes heureux de savoir que nous avons répondu à vos attentes dans notre hôtel. Nous espérons vous accueillir à l'avenir la prochaine fois que vous déciderez de visiter Isla Mujeres.

Muchas gracias por su reseña hacia nuestro hotel. Estamos felices de saber que su segunda visita, siguió cumpliendo con sus lo esperado. Estaremos felices de recibirlo de nueva cuenta en Casa Azul Maya.

Thank you so much! We hope to see you back very soon :D

Hello good morning dear Thank you for your valuable review of our hotel. We are happy to know that your stay with us met your expectations and that the service we provided was the right one for you. We are sorry that you had to get up early because of the construction of our neighbors, we will be aware of this situation for our next guests, we hope that this small inconvenience has not taken away the desire to want to come back and stay with us.

Hallo Andjana, We stellen het zeer op prijs dat u de tijd heeft genomen om ons etablissement te evalueren. We zijn erg blij om te weten dat uw verblijf aangenaam was en dat ons receptiepersoneel aan uw verwachtingen voldeed. We hopen met heel ons hart u snel en weer te mogen verwelkomen.

Hello Natasha, We are so sorry about your experience in Hotel Casa Azul Maya, we want to explain you that you accepted the policies when you booked by hoteles.com We want to let you know that our rooms are highly evaluated as a "large and spacious rooms"... what is completely true. For sure, me make refunds and exceptions when our guests have a real problem or justification, what was not your case. Thank you for your review.

Thank you very much for your amazing review. We are glad that your stay with us was pleasant and relaxing. We will be delighted to welcome you again the next time you decide to visit Isla Mujeres.

Hola, Pavel. Gracias por tu apreciable puntuacion sobre nuestro hotel. Esperamos verte pronto como huesped de nuestro establecimiento y alcanzar una nota de 10 en tu proxima visita

Gracias por sus amables comentarios, Esperamos verle pronto de vuelta!

Thank you very much for your review, we are pleased to know that your stay with us was to your total satisfaction..

Hello Dear Andrea, We appreciate you writing this amazing review of our establishment. We are delighted to know that our staff and breakfast at both beach clubs were to your liking. We hope to see you the next time you decide to visit Isla Mujeres.

Thank you very much for your review, it is very valuable for us.

Dear Misti; Sooo good, that you didn't keep the secret! LOL! Thank you so much for your amazing review about our place/ your place! We are so happy to know that your stay with us was great! We really hope to see you again and very soon at paradise!!

We appreciate the review you gave us, it will always be pleasant to receive guests like you, this is your home.

Hello Gry, Thank you so much for your visit at Hotel Casa Azul Maya, it was a pleasure to receive you at home and we are happy to know that you liked our two options for your daily breakfast. On the other hand, we sorry about the humid situation you had at the room, as we are on an island, the humidity problem is real and turns worst with the raining. Thank you so much for this observation, we are gonna try to do our best for a solution in that room. Best regards,

Thanks for your lovely review

Thank you very much for booking with us. We are happy to know that we meet your expectations and even more so knowing that you would take us into account the next time you visit Isla Mujeres.

Muchas gracias por tu valoración, fue un placer brindarte hospedaje.

Buenos días Valeux Muchas gracias por evaluar su estancia con nosotros. Estamos felices de saber que su estancia con nosotros fue de su agrado y que nuestro personal haya destacado en el servicio. Estaremos esperando su visita la próxima vez que decida visitar este increíble paraíso como lo es Isla Mujeres, México. Casa Azul Maya es tu Casa!

Hello Sarah; We really appreciate the time you took for evaluate us. We are so happy to know that your stay at Hotel Casa Azul Maya was good and also our customer service!! We are working everyday to coninue improving in all the ways!! We are gonna be waiting for you and we really hope to see you very soon at paradise!!

Hola Muchas gracias por tomar de tu tiempo y valorar nuestros servicios como hotel. Lamentamos si el personal del club de playa no fue de su total agrado, trabajaremos en eso para mejorar nuestros servicios como hotel. Muchas Gracias.

Hello good day! Thank you very much for having shared with us your experience about our hotel and your experience with us. These types of comments are a reflection of the desire we have to provide an excellent service for our dear guests. We will be delighted to welcome you again the next time you decide to return to Isla Mujeres, this is your home.

Thank you very much for choosing our hotel. We are grateful to you for giving us a good rating. This motivates us to continue providing a quality service so that our guests' stay is pleasant.

Thank you for taking the time to write us these incredible words. We are grateful and above all happy that your experience with us has been to your liking. We remain at your services and remember that this is your home.

Thank you very much for choosing Casa Azul Maya as your hotel during your visit to Isla Mujeres. We are glad that your stay with us has been to your complete satisfaction and that you have really enjoyed the beach club and its activities. Casa Azul Maya is your home when you decide to return to this paradisiacal tourist destination such as Isla Mujeres.

Hello, Thank you so much for your kind review. We're glad that the hotel, decoration and location has been of your likely as well as the beach club's facilities. Hoping see you come back soon again, Have a great trip back home