Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 33 su 54 recensioni" "
10 - Eccellente
33
Valutazione di 8 - Buono. 13 su 54 recensioni" "
8 - Buono
13
Valutazione di 6 - Soddisfacente. 7 su 54 recensioni" "
6 - Soddisfacente
7
Valutazione di 4 - Scarso. 0 su 54 recensioni" "
4 - Scarso
0
Valutazione di 2 - Terribile. 1 su 54 recensioni" "
2 - Terribile
1
9,2/10
Pulizia
9,2/10
Personale e servizio
9,4/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
10/10 Eccellente
LUSINE, Glendale
Viaggio di gruppo
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing customer service
LUSINE
Soggiorno di 4 notti a maggio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 21 mag 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
10/10 Eccellente
Adinel, RENNES
Viaggio di coppia
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rapprochement de l'Hôtel avec le centre historique et le bord du Mer de Marmara avec sa croisette magnifique.
Adinel
Soggiorno di 7 notti ad aprile 2024
Risposta di Kalandar JUMANAZAROV, il giorno 21 mag 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
10/10 Eccellente
Tomalene
Viaggio di gruppo
16 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I absolutely loved staying here; perhaps one of my most favourable experiences, ever. We had a taxi issue and they went to bat for us, getting our money back. I had a birthday and received a thoughtful card and beautiful Turkish desserts. There are even dolphins in front of the hotel… everything was on point. Stay here, you will have an excellent experience!
Tomalene
Soggiorno di 3 notti a maggio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 21 mag 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
8/10 Buono
Jamie, East Hawthorn
Viaggio di lavoro
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel in good location
Jamie
Soggiorno di 3 notti ad aprile 2024
Risposta di Kalandar JUMANAZAROV, il giorno 23 apr 2024
Dear Jamie, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV (Mr)
10/10 Eccellente
Mohamed
Viaggio di lavoro
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Welcoming staff !
Mohamed
Soggiorno di 6 notti a marzo 2024
Risposta di Kalandar JUMANAZAROV, il giorno 9 apr 2024
Dear Mr. Mohamed,On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV (Mr)
8/10 Buono
Paul
10 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Paul
Soggiorno di 4 notti a marzo 2024
Risposta di Kalandar JUMANAZAROV, il giorno 14 mar 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
10/10 Eccellente
Ricardo
9 mar 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Everything I needed were in walking distance
Ricardo
Soggiorno di 3 notti a marzo 2024
Risposta di Kalandar JUMANAZAROV, il giorno 11 mar 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
8/10 Buono
David
Viaggio con la famiglia
7 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location on Sea of Marmara. Convenient to walk to all Sultanahmet sites. Access mosques, bazaars, and restaurants. Nearby restaurants are pricey (US prices)…. Pick and choose because food is variable. Hotel arranges transport to/from IST. Staff very helpful. Clean. Beware: rooms are TINY! But big enough.
David
Soggiorno di 3 notti a marzo 2024
Risposta di Kalandar JUMANAZAROV(Mr), il giorno 11 mar 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Kalandar JUMANAZAROV(Mr)
8/10 Buono
Leonardo
14 feb 2024
Leonardo
Soggiorno di 5 notti a febbraio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 16 feb 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Reception TeamRadisson Sultanahmet Hotel
10/10 Eccellente
Bertug
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bertug
Soggiorno di 2 notti a febbraio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 16 feb 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Reception TeamRadisson Sultanahmet Hotel
10/10 Eccellente
Jasper Glenn Victor
Viaggio con famiglia e bambini piccoli
18 gen 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great place to stay. Kalandar at the reception is the best! 10 stars for him!
Jasper Glenn Victor
Soggiorno di 3 notti a gennaio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 16 feb 2024
Dear Jasper Glenn Victor,On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Please convey my greetings to my friend Arsh.Kindest Regards,Kalandar JUMANAZAROV(Mr)
10/10 Eccellente
Steven
Viaggio di lavoro
17 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Steven
Soggiorno di 2 notti a gennaio 2024
Risposta di Kalandar JUMANAZAROV, il giorno 16 feb 2024
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Reception TeamRadisson Sultanahmet Hotel
10/10 Eccellente
Hanna
Viaggio con famiglia e bambini piccoli
16 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay , service was outstanding, breakfast was very good . Walkable to all the attractions
Hanna
Soggiorno di 4 notti a ottobre 2023
Risposta di Selami Taşkın, il giorno 31 ott 2023
Dear Valued Guest Hanna, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”. We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Warmest Regards, Selami Taşkın General Manager Radisson Sultanahmet Hotel
8/10 Buono
Kendra
9 ott 2023
Kendra
Soggiorno di 1 notte a ottobre 2023
Risposta di Selami Taşkın, il giorno 31 ott 2023
Dear Valued Guest Kendra, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”. We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Warmest Regards, Selami Taşkın General Manager Radisson Sultanahmet Hotel
6/10 Soddisfacente
Mario
Viaggio di coppia
1 set 2023
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Excelente ubicación, cerca de los lugares turísticos para ir a pie. Habitación pequeña.
Mario
Soggiorno di 3 notti ad agosto 2023
Risposta di Kayra Özcan, il giorno 2 set 2023
Dear Guest Zakarya, Thank you for taking the time to share your experiences. For us all the feedback from our guests is very important. All the hotels at Old Town area have small rooms. Our rooms are small as well and this information is written on this site as well. We look forward to welcoming you back here in the near future. Kind Regards, Kayra Özcan Guest Relations Manager
10/10 Eccellente
Yildirim
Viaggio con la famiglia
13 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wie von einem Radisson Hotelkette erwartet. Einfach gut! 👍
Yildirim
Soggiorno di 2 notti ad agosto 2023
Risposta di Kayra Özcan, il giorno 14 ago 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit für uns genommen haben um unser Hotel zu bewerten.Wir freuen uns sehr, dass Sie einen schönen Urlaub bei uns verbracht haben.Wir würden uns sehr freuen, wenn Sie uns bald wieder besuchen kommen.Danke noch einmal für Ihre Weiterempfehlung und das Sie sich für uns entschieden haben.Mit freundlichen Grüssen, Kayra ÖzcanGaeste Betreuungsmanagerin
8/10 Buono
Bodin David
1 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room and facilities but rooms abit small
Bodin David
Soggiorno di 3 notti a luglio 2023
Risposta di Kayra Özcan, il giorno 1 ago 2023
Dear Guest Bodin David,Thank you for your nice review after your recent stay in our hotel.We are delighted to read that you enjoyed our facilities and felt comfortable.We hope to welcome you back in the nearest future.Best Regards,Kayra ÖzcanGuest Relations Manager
10/10 Eccellente
Moaaz
Viaggio con famiglia e bambini piccoli
31 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was beyond amazing! The staff are doing their best to make sure the guest is having a great stay in Istanbul. Especially Kalandar. He helped us countless times with Taxi drivers and finding a destination to visit.
The rooms are extremely clean, and my 1 year old baby was extremely happy with the room and the staff.
The location is really nice and safe with very pleasant view.
Would definitely go back to them whenever I visit Istanbul again!
Moaaz
Risposta di Kayra Özcan, il giorno 1 ago 2023
Dear Guest Moaaz,We are pleased to welcome you in our Radisson President Hotel Istanbul Sultanahmet and thank you for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Istanbul. We are delighted, that our professional service impress you and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Kayra ÖzcanGuest Relations Manager
10/10 Eccellente
Sedat
Viaggio con la famiglia
17 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Harika bir konaklama deneyimi
Sultanahmet merkezli gezi programımız için çok güzel bir konaklama deneyimi yaşadık. Birdahaki İstanbul ziyaretim için de kalmak isterim. Konum ve hizmet açısından çok memnun kaldım.
Sedat
Soggiorno di 1 notte a luglio 2023
Risposta di Kayra Özcan, il giorno 24 lug 2023
Sayın Misafirimiz Sedat Bey, Öncelikle Radisson Istanbul Sultanahmet Otel'i seçtiğiniz için teşekkür ederiz. Otelimizden memnun ayrılmanız ve yapıcı yorumlarınız bizleri çok memnun etmiştir. Sizleri tekrar aramızda görmekten memnuniyet duyacağız. Saygılarımla, Kayra Özcan Misafir Ilişkileri Müdürü
10/10 Eccellente
Nawabzada
Viaggio con la famiglia
12 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We were welcome from the heart
All the staff members were very
Helpful in every way, full of information
They arranged our trip to Cappadocia and back it went very well and on a very reasonable price, they know what they are talking and they know what they are doing, I will be going to this hotel only
And very close to all the historical places and food streets ( walking distance only) nice view of the sea too
Nawabzada
Soggiorno di 5 notti a luglio 2023
Risposta di Kayra Özcan, il giorno 13 lug 2023
Dear Guest Nawabzada,Thank you for taking the time to share your experiences. It was a true pleasure for us to read your summary about your stay and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future.Kind Regards,Kayra ÖzcanGuest Relations Manager
10/10 Eccellente
Erdem
3 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Erdem
Soggiorno di 1 notte a giugno 2023
Risposta di Kayra Özcan , il giorno 6 lug 2023
Dear Guest Erdem, Thank you very much for your feedback regarding your stay in our hotel. We are all very happy that you enjoyed your holiday and will hope to welcome you back in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager
6/10 Soddisfacente
Asad
Viaggio di coppia
3 mag 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Close to everything
Asad
Soggiorno di 5 notti ad aprile 2023
Risposta di Selami Taşkın, il giorno 17 mag 2023
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for your accommodation, We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are highly pleased that you had pleasant stay with us.We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.Warmest Regards,Radisson Sultanahmet Hotel
10/10 Eccellente
Ana
Viaggio con la famiglia
1 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk staff was very helpful. Room was small. Well allocated for walking to important monuments. Restaurant food was ok.
Ana
Soggiorno di 3 notti ad aprile 2023
Risposta di Kayra Özcan, il giorno 3 mag 2023
Dear Guest Ana, Thank you very much for your feedback regarding your stay in our hotel. We are all very happy that you enjoyed your holiday and will hope to welcome you back in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager
6/10 Soddisfacente
S a
Viaggio con la famiglia
27 mar 2023
Ok
S a
Soggiorno di 3 notti a marzo 2023
Risposta di Kayra Özcan, il giorno 27 mar 2023
Dear Guests,Thank you for chosing our hotel for your recent stay.We would kindly ask you to contact us. We would like to know what was not good during your stay.Your opinion is very important to us.Looking forward to hear from you soon.Best Regards,Kayra ÖzcanGuest Experiences Manager
10/10 Eccellente
Sajid
20 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is well situated facing the sea which looks lovely when you get up in the morning. I could see boats and ships also lot of people walking along mainly tourist. Staff are very friendly and helpful. I love it
Sajid
Soggiorno di 3 notti a ottobre 2022
Risposta di Kayra Özcan, il giorno 26 ott 2022
Dear Guest Sajid, Thank you for choosing Radisson Hotel Istanbul Sultanahmet for your stay in İstanbul. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson President Beyazit Hotel İstanbul soon! Best Regards, Kayra ÖzcanGuest Experiences Manager
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
25 ago 2022
Mi è piaciuto: Personale e servizio e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2022
Risposta di Kayra Özcan, il giorno 26 ago 2022
Dear Guests, Thank you for taking the time to share your experiences. It was a true pleasure for us to get your feedback and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future. Kind Regards, Kayra Özcan Guest Experiences Manager
10/10 Eccellente
Chetan
Viaggio con la famiglia
12 ago 2022
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Best Stay..In Istanbul
We loved our stay. High floor seas facing room with Balcony offering amazing views of Sea of Marmara.
NIce and Cosy overally.
Restaurant and Cafe for breakfast with outdoor seating is relaxed and offer good views. Overall has a nice resort kind off 'holiday vibe to the place. P.S. No Elevators.
Chetan
Soggiorno di 2 notti a luglio 2022
Risposta di Kayra Özcan, il giorno 3 mag 2023
Dear Guest Chetan, Thank you very much for your feedback regarding your stay in our hotel. We are all very happy that you enjoyed your holiday and will hope to welcome you back in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager
10/10 Eccellente
Jeremiah
28 lug 2022
Jeremiah
Soggiorno di 3 notti a luglio 2022
Risposta di Kayra Özcan, il giorno 1 ago 2022
Dear Guest Jeremiah,
Thank you very much for your feedback regarding your stay in our hotel.
We are all very happy that you enjoyed your holiday and will hope to welcome you back in the nearest future.
Best Regards,
Kayra Özcan
Guest Experiences Manager
8/10 Buono
Ulas
9 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Güler yüzlü karşılama ve hizmet için çalışanlara teşekkür ediyorum
Ulas
Soggiorno di 2 notti a maggio 2022
Risposta di Kayra Özcan, il giorno 9 mag 2022
Sayın Misafirimiz Ulas,
Öncelikle Radisson Istanbul Sultanahmet Otel'i seçtiğiniz için teşekkür ederiz.
Otelimizden memnun ayrılmanız ve yapıcı yorumlarınız bizleri çok memnun etmiştir.
Sizleri tekrar aramızda görmekten memnuniyet duyacağız.
Saygılarımla,
Kayra Özcan
Misafir Deneyimleri Müdürü
10/10 Eccellente
AMSHa
Viaggio con la famiglia
9 feb 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like everything in this hotel specially the sea in front hotel
AMSHa
Soggiorno di 2 notti a febbraio 2022
Risposta di Kayra Özcan, il giorno 10 feb 2022
Dear Guest AMSHa,
We are so happy that you had gorgeous accomodation in our hotel.
For us your best holiday is our first priority.
Our advantage is the location of the hotel. You can sit on the terrace and enjoy the view of the sea.
We will be very happy to welcome you back in the nearest future.
Best Regards,
Kayra Özcan
Guest Experiences Manager
2/10 Terribile
Tasaddooque
26 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Radisson has charged me $210 whereas it should be $163 as per my agreement with Expedia. I want the difference credited to my credit card emmediatly.
Tasaddooque
Soggiorno di 2 notti a dicembre 2021
Risposta di Radisson Sultanahmet Hotel, il giorno 30 dic 2021
Dear Mr. Tasaddooque,
Firstly thank you for choosing Radisson Sultanahmet İstanbul Hotel for your stay. We are upset about the situation with your payment. Due to the rules of our hotel we are getting all the payments as Turkish Lira. Your reservation rate for 2 days is
136.82 Eur and the exchange rate when you made the booking was 12.59 TL. At the check in we took your room amount as 136.82 EUR but the currency was 19.68 TL. Due to the currency changings everyday, your reservation date currency and the payment day currency is different so that is why there was so big difference which is not about the hotel unfortunately. And we are looking forward to welcome you again in out hotel in near future.
Best Regards.
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
Amit
18 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff were very helpful especially after Turkish Airlines misplaced our luggage and which they couldn’t deliver after multiple days. The staff helped us by enquiring the airlines many times. And, kept the luggage even after we moved to different pre-booked hotel.
The breakfast was really good. The breakfast staff and the chef were all trying their best lingual skill to help us enjoy the breakfast.
I had pre-booked a separate 5 star hotel in Besiktas for remaining days in our trip to live near Taksim Square. I wish I had just stayed at small but cozy place like this Radission hotel.
Amit
Soggiorno di 2 notti a dicembre 2021
Risposta di Kayra Özcan, il giorno 18 dic 2021
Dear Guest Amit,
Thank you taking the time to provide your positive feedback and scoring the hotel high. I will be sure to share your feedback with the team; as such, positive feedback serves as a positive motivator.
I do hope we have the pleasure in welcoming you back to the Radisson Hotel Istanbul Sultanahmet in the not too distant future. Please do let us know if you need something.
Yours Sincerely
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
Jamal
5 dic 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The manager’ all Employee’ restaurant
The hotel (I felt as if you were in your second home and an excellent reception, as well as (I saw the manager is very humble and repeated with hotel guests, whether in the reception hall as well as in the restaurant for breakfast)
I would like to thank all the employees of this hotel for their kind treatment
Jamal
Soggiorno di 5 notti a novembre 2021
Risposta di Kayra Özcan, il giorno 6 dic 2021
Dear Guest Jamal,
Thank you taking the time to provide your positive feedback and scoring the hotel high. I will be sure to share your feedback with the team; as such, positive feedback serves as a positive motivator.
I do hope we have the pleasure in welcoming you back to the Radisson Hotel Istanbul Sultanahmet in the not too distant future. Please do let us know if you need something.
Yours Sincerely
Kayra Özcan
Guest Experiences Manager
6/10 Soddisfacente
Ravshan
3 nov 2021
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Ravshan
Soggiorno di 3 notti a ottobre 2021
Risposta di Kayra Özcan, il giorno 4 nov 2021
Dear Mr. Ravshan,
Thank you for choosing our hotel.
We are sad because your rate that you gave us, shows that you were not satisfied with our services.
We would kindly ask you to write us detailed information about your experiences with our hotel.
We would like to know and understand what can we improve or do better.
Looking forward to hear from you soon!
Best Regards,
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
Gamal
27 ott 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gamal
Soggiorno di 2 notti a ottobre 2021
Risposta di Kayra Özcan, il giorno 27 ott 2021
Dear Guest Gamal,
Thank you for choosing Radisson Hotel Istanbul Sultanahmet for your recent stay.
We are happy that you enjoy your stay.
İf you will have any another questions don't hesitate to contact us.
Best Regards,
Kayra Özcan
Guest Experiences Manager
8/10 Buono
MUSTAFA
Viaggio di lavoro
17 set 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
MUSTAFA
Soggiorno di 1 notte a settembre 2021
Risposta di Kayra Özcan, il giorno 17 set 2021
Dear Guest Mustafa,
Thank you for taking the time to share your experiences. It was a true pleasure for us to get your feedback and we are glad to hear that we were able to meet your expectations.
We look forward to welcoming you back here in the near future.
Kind Regards,
Kayra Özcan
Guest Experiences Manager
8/10 Buono
RAIDA SHABAN HABJEH
9 set 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
RAIDA SHABAN HABJEH
Soggiorno di 4 notti ad agosto 2021
Risposta di Kayra Özcan, il giorno 26 ago 2022
Dear Guest Raida Shaban Habjeh, Thank you for taking the time to share your experiences. It was a true pleasure for us to get your feedback and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future. Kind Regards, Kayra Özcan Guest Experiences Manager
10/10 Eccellente
Shehid
9 set 2021
Shehid
Soggiorno di 2 notti a settembre 2021
Risposta di Kayra Özcan, il giorno 17 set 2021
Dear Guest Shehid,
Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations.
Thank you for the best rating. We are very happy if our guests enjoy their holiday in our hotel.
We look forward to welcoming you back here in the near future.
Kind Regards,
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
Maher AL
27 lug 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Maher AL
Soggiorno di 2 notti a luglio 2021
Risposta di Kayra Özcan, il giorno 9 dic 2021
Dear Guest Maher AL,
Thank you for your rating that you gave us.
We hope you will come to us back and we will welcome you again.
Our doors are everytime open for you.
Best Regards,
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
MORAKINYO
Viaggio di lavoro
25 lug 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Memorable Stay
My stay at the Radisson hotel Sultanahmet was awesome. It’s well located with an awesome view of the Bhosphorous and a lot of space to walk and jog in the neighbourhood. The staff was really great and the General ManagerMr Selami Taskin was really very welcoming and hospitable. The food is also very good and the hotel is extremely clean and neat. I will definitely be back there.
MORAKINYO
Soggiorno di 3 notti a luglio 2021
Risposta di Kayra Özcan, il giorno 27 lug 2021
Dear Guest MORAKINYO,
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “As Radisson Hotel Istanbul Sultanahmet Family, for your stay in Istanbul.” We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.
Kind Regards,
Kayra Özcan
Guest Experiences Manager
10/10 Eccellente
Faruk
9 lug 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Çok sevimli bir konaklama
En başta otelin konumu herşeye değer. Manzarası, çalışanların sıcaklığı, fiyatı vs birçok konuda çok memnun kaldım. Teşekkür ediyorum.
Faruk
Soggiorno di 1 notte a luglio 2021
Risposta di Kayra Özcan, il giorno 9 lug 2021
Değerli Faruk Bey,
Değerli vaktinizi ayırıp, otelimizde geçirdiğiniz deneyimi bizlerle paylaştığınız için çok teşekkür ederiz. Radisson Istanbul Sultanahmet Otel ile ilgili bu övgü dolu yorumlarınızı tüm ekip ile paylaşmaktan gurur ve heyecan duyuyoruz.
Sizi tekrar Radisson Istanbul Sultanahmet otelimizde ağırlamaktan dileği ile.
Saygılarımla,
Kayra Özcan
Misafir Deneyimleri Müdürü
8/10 Buono
Viaggiatore verificato
Viaggio di coppia
25 mag 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was small but the view was awesome, the price was a bit high without breakfast, the hotel didn't have elevator but staff would help with luggages. The distance with attractions was fine, overall impression was nice
Viaggiatore verificato
Soggiorno di 3 notti a maggio 2021
Risposta di Selami Taşkın ,General Manager, il giorno 29 mag 2021
Dear Valued Guest
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.
We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
It has been an honor for us that you had a pleasant accommodation experience with us.We appreciate for taking your valuable time for your encouraging feedback about us and our services.
We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.
Warmewst Regards
Selami Taşkın
General Manager
10/10 Eccellente
Konuralp
Viaggio di lavoro
27 mar 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Konuralp
Soggiorno di 2 notti a marzo 2021
Risposta di Selami TAŞKIN, il giorno 29 mar 2021
Dear Valued Guest,
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.
We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
It has been an honor for us that you had a pleasant accommodation experience with us.We appreciate for taking your valuable time for your encouraging kindly feedback about us and our services.
We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.
Yours sincerely,
Selami Taşkın
General Manager
6/10 Soddisfacente
SHIRAZ
14 mar 2021
SHIRAZ
Soggiorno di 2 notti a marzo 2021
Risposta di Selami TAŞKIN, il giorno 25 mar 2021
Dear Valued SHIRAZ
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ RADISSON ISTANBUL SULTANAHMET HOTEL”.
We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
It has been an honor for us that you had a pleasant accommodation experience with us.We appreciate for taking your valuable time for your encouraging feedback about us and our services.
We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.
Yours sincerely,
Selami TAŞKIN
General Manager
10/10 Eccellente
Jakhongir
23 feb 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jakhongir
Soggiorno di 2 notti a febbraio 2021
Risposta di General Manager, il giorno 23 feb 2021
Dear Guest Jackhongir,
We have been deligheted hosting you recently,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Istanbul Sultanahmet . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. We appreciate for your kindly comment on our staff and the services. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Istanbul Sultanahmet , I look forward to welcoming you back
Sincerely,
Selami Taşkın
Radisson Hotel Istanbul Sultanahmet
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6/10 Soddisfacente
Viaggiatore verificato
21 feb 2021
Mi è piaciuto: Pulizia e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a febbraio 2021
Risposta di General Manager, il giorno 22 feb 2021
Dear Guest,
We have been deligheted hosting you recently,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Istanbul Sultanahmet .
We are sad that our hotel /service could not reach your expectations. We will be delighted to hear from you on your comment and experiences during your stay with us. if you could share your expectations with us, we will take attantion for your comment ond point for more excellent service.
It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Istanbul Sultanahmet , I look forward to welcoming you back.
Sincerely,
Selami Taşkın
Radisson Hotel Istanbul Sultanahmet
10/10 Eccellente
Shevica
Viaggio di lavoro
1 dic 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Extra ordinary service !
It is amazing service, great sea view and yummy quality Turkish breakfast!!
And also Selim Bey from the front desk is very friendly and very helpful to assist us.
We get an upgrade when we come back for the second times. We are so delighted it & we highly recommend this particular Radisson hotel in Sultanahmet area.
Shevica
Soggiorno di 2 notti a novembre 2020
Risposta di Salim Doğan Işıklar, il giorno 1 dic 2020
Dear Valued Guest Shevica
Thank you for feedback about hotel and receptionist Salim. we are really enjoy hosting you and your family in the hotel.
Have a great day
Best Regards
Salim Doğan Işıklar, (MR.)
Reception Clerk
Radisson İstanbul Sultanahmet
6/10 Soddisfacente
Victoria
4 ott 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Victoria
Soggiorno di 2 notti a settembre 2020
Risposta di Hotel Management, il giorno 10 ott 2020
Dear Valued Guest;
We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.
Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.
It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Istanbul Sultanahmet , I look forward to welcoming you back.