Dear Dorice, thank you for evaluating your stay with us. You must be completely satisfied, and we are very sorry for any mix-up with your reservation. We will look into the matter to see what went wrong and work harder so your next visit is outstanding. Thank you again.Sincerely,Hotel Management

Dear Shanon, we regret that we did not meet your expectations. Thank you for sharing your feedback about your recent stay. We have shared your concerns with our housekeeping team to do a deep cleaning of our property to keep it clean and fresh for our guests to experience a comfortable stay. Also, please reach out to us at the hotel to review the charges and assist you further. We hope to hear from you soon.Sincerely,Hotel Management

Serena, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Gabrielle, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management

Thank you for taking the time to share your feedback. We are glad to see from your rating that you had a pleasant stay overall. However, we apologize for the cleanliness oversights you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

Nora, thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with Jessica, Thomas, and the rest of our team. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management

Kimberly, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for selecting Extended Stay America and sharing your review. It is a pleasure to know your immaculate suite made for a relaxing and quiet stay. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management

Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

Thank you for your review. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

Billy, thank you for your review. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We would welcome another chance to show you our true hospitality spirit. Sincerely, Hotel Management

Janada, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

Mary, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management

Nicole, all of us at Extended Stay America appreciate your positive rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management

Gwen, thank you for your feedback. We sincerely apologize as we did not deliver a clean stay. Moreover, we are also sorry our front office associate could not resolve the matter to your satisfaction. We will address your comments with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

Quinton, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

Thank you for taking the time to review your stay with us. We apologize for the difficulties you encountered in your room. Please be assured that we have shared your feedback with our housekeeping and maintenance departments, and we are working with them to fix the problems you mentioned. We are also sorry for the impudent behavior of our front desk associates. We have discussed your concerns with our team to prevent such things from occurring again. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

Derrick, thank you for taking the time to share comments about your stay. We strive to consistently deliver exceptional service, so we apologize you had a disappointing experience with us. We have shared your feedback with our team. We truly hope you will give us another chance to prove we are committed to providing outstanding guest service. Sincerely, Hotel Management

Jackie, thank you for staying with us. We are sorry for the inconvenience you experienced due to other guests and for the issues in your room. We work hard to provide the best and cleanest environment for all of our guests, sp we regret we failed in your case. We will verify our procedures to see where we can make improvements so future guests are not similarly impacted. Thank you for your feedback, and please do come to stay with us in the future when you are in the area. Sincerely, Hotel Management

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for sharing the details of your experience at our hotel. We are happy that except for some issues, your overall stay was pleasant. As we appreciate you letting us know that you were satisfied with our efforts to compensate for your discomforts, we will ensure the concerns you mentioned are properly addressed. We hope you will consider giving us another chance. Sincerely, Hotel Management