Hello Nancy, thank you for sharing your experience. We're glad you liked our property and enjoyed your free upgrade to a bungalow with fireplace. Regarding the on-site store and restaurant, we take note of your comments. We hope to welcome you again in the near future! Best regards, Front desk team

Thank you for your review!

Thank you for sharing your feedback!

Hi Anne, thank you for your kind review. We are happy you loved your stay and we hope to see you again in the future. Best regards,

Thank you Carol for your review! We hope to welcome you again in the future! Best regards,

Dear Karen,Thank you for taking the time to leave us this nice review. We are very happy you enjoyed our privileged location and that you had a relaxing stay with us.Warm regards,

Hi Jean-Francois,Thank you very much for this nice review.We hope to welcome you in the near futureKind regards,

Hi Vish,Thank you for taking the time to leave this nice review.We are delighted that you had an excellent stay. Our location is indeed very strategic if you plan to visit the surroundings of Banff and Lake Louise.We hope to welcome you again in the near future :)Warm regards,

Hi Carolyn,Thanks for taking the time to leave us a review. We are delighted that you enjoyed our cozy studio and wonderful team! :)Looking forward to welcoming youWarm regards,

Thank you Andy for your review! Best regards,

Thank you Morane for staying with us. We are delighted that you enjoyed your experience. We hope to see you again in the near future.Kind regards,

Hello Luc, thank you for taking the time to review your recent stay and for your comments about our staff. Our prices are in line with similar accommodations in Banff National Park, but we are sorry that the cabin did not live up to your expectations. Kind regards,

Hi Kayla,We really appreciate your feedback :)We hope to see you again in the near futureWarm regards,

Thank you very much for taking the time to leave us this nice review.We are glad you enjoyed our cabins after a long hike. Hopefully, we will see you again in the futureKind regards

Thanks for taking the time to review your recent stay Jill.We are pleased to hear that you enjoyed our lovely location which is in close proximity to a variety of different hikes, trails and the Bow Valley Parkway, a great cycling experience during the months of May and September.Thank you for your feedback regarding the use of cleaning products and odours. We strive to use cleaning agents that don't contain harsh chemicals or leave unappealing scents behind. We will pass your comments along to management for future consideration.We thank you again for choosing to stay with us and hope to welcome you back in the near future.Best,

We really appreciate you taking the time to leave a lovely review Raymond.Thanks for your kind words regarding our location and hardworking staff members. We hope you had a memorable stay and hope to welcome you back in the near future.Best,

Thank you Steve for your kind review, we hope to welcome you again in the future. Best regards,

Hi Jessie, thank you for taking the time to review your recent stay. We are glad you enjoyed your creek view cabin and we look forward to welcoming you again in the future. All the best,

Hi Jeffrey, thank you for your review! Kind regards,

Hello Elizabeth, thank you for taking the time to review your recent stay. We are very happy that you and your family enjoyed your stay with us and we look forward to welcoming you again in the near future. Best regards,

Thank you Jerry for your kind review, we hope to welcome you again soon! Best regards,

Dear Phyllis,We are delighted that you had a pleasant and relaxing stay with us. In fact there is no cable service (only a DVD and blue ray player) because this is part of our desire to disconnect/relax and (re)connect with nature.We hope to welcome you again in the future :)Warm regards,

Hi Arnaud, thanks for your review! We hope to welcome you again in the near future. All the best,

Thanks for taking the time to leave a lovely review Elizabeth.We are thrilled to hear that you enjoyed our exclusive location at Johnston Canyon and within Banff National Park.We hope to welcome you back in the near future.Best,

Hi James, thank you for your review! We hope to welcome you again in the near future. All the best,

Thanks for taking the time to review your recent stay Linda.We hope you had a memorable stay and hope to welcome you back in the near future.Best,

Dear Judy,Thank you for taking the time to leave this review. We are very glad you enjoyed our location, the beautiful Johnston Canyon and its falls.We hope to see you again in the near futureWarm regards

Thank you Eric for your review. We hope to welcome you again in the near future. Kind regards,

Thank you for taking the time to leave a kind review Kelly-Ann.We are pleased to hear that you enjoyed our lovely location at the Johnston Canyon trailhead.We understand that our prices may not be the most budget friendly but unfortunately, costs are strongly influenced by our location within Banff National Park, perhaps the premier Summer tourism location in Canada.You will find that our prices are lower than our competitors of similar style lodgings. The exclusivity of our location is also a factor in our pricing. Most of our cabins have been standing since the 1930's and is also part of the appeal of booking a stay with us.We hope this information helps explain pricing concerns and hope to welcome you back in the near future.Best,

Dear Indrajit,Thank you for taking the time to leave us a review. We are glad you appreciated our nice location.Concerning the microwave and fridge, we actually informed our maintenance team the day of your departure so they can be replaced or fixed. Thanks for letting us know.Have a great day

Dear Jeff,Thank you very much for your nice review! We are very glad you enjoyed your stay with us and we hope to welcome you again in the future.Kind regards

Thanks for taking the time to leave a review for your recent stay Kristine.We hope you enjoyed your stay and we hope to welcome you back in the near future.

Thank you for taking the time to leave a lovely review Alexandra!We are most pleased to hear that you enjoyed your stay with us. All of our staff members have worked extremely hard this season to give our guests the best experience possible. Your kind words will be passed along to our team and will be much appreciated.We hope to welcome you back in the near future.

Thank you for your lovely review Susanne!We are thrilled to hear that you enjoyed your first stay with us. We hope it is the first of many. It is especially lovely here for cyclists during the months of May to mid June and for the month of September when the Bow Valley Parkway closes for a more cyclist friendly experience.All the best and we hope to welcome you back in the near future.

Hi Carole, thank you for taking the time to review your recent stay with us. We are glad you liked our location and our exceptional staff! As for the cabins, they are all historic structures dating back to the mid 1920's and each one comes with their own parking spot. Pricing is greatly influenced by our exclusive location within Banff National Park but away from the hustle and bustle of downtown Banff. The cabin style that you booked (containing a full kitchen, living room with fireplace, bathtub). The Royal/Large Bungalow is our most expensive cabin offered. If you are looking for similar styles of accommodation with the same amenities, you will find that our prices are very competitive. Thank you again,

Hi Loretta, thank you for review. We are very happy that you enjoyed your stay in our cabins and that you had an excellent dining experience in the restaurant! We hope to welcome you again soon! Kind regards,

Thanks for taking the time to leave a review Katrina.We hope you enjoyed your stay with us and hope to welcome you back in the near future.All the best,

Thanks for taking the time to leave us this nice review. We are glad you had a good time at Johnston Canyon Lodge :)

Thank you Mirayah for your review!

Hello David, thank you for reviewing your recent stay. Kind regards,

Hi Tooraj, thank you for your review. We hope to welcome you again soon! Kind regards,

Hi Tej,Thank you for your lovely review. We are thrilled to hear that you enjoyed your stay with us. In particular, that you appreciated the cleanliness of our cabins and property. We will pass on the feedback to our hardworking housekeeping and maintenance teams.Looking forward to welcoming you back in the near future.

Hi Alma, thank you for reviewing your recent stay. We are pleased that you find our accommodation nice and relaxing. Regarding the fan we take note of your comment and we will pass it on to management. Kind regards,

Hi Jeremi, thank you for your feedback. We are happy that you had an amazing stay and liked our cabins and staff!! We hope to welcome you again soon! All the best,

Hi Kwona, thank you for taking the time to review your stay. We are glad you enjoyed the cabin and the surroundings. Kind regards,

Thank you for your review Cindy! We passed it on to the housekeeping staff, and they were really happy to hear you loved the cabin.We hope you enjoy the rest of your travels!

Hi Levi, thank you for your review. We are sorry that you did not enjoy your stay. Next time, please come to the front desk and tell us why so we can improve it while you are here. Sincerely,

Thank you for the review Stefan, I hope you enjoy the rest of your travels through the Rockies!

Thank you for the review Jacob! I'm glad you had a lovely stay. Have a beautiful time in the Rockies!

Hi Gurkirat,I'm sorry you did not enjoy your stay with us, and that is surprising to hear about the mouse making noise in the night. It could have also been a squirrel, but regardless of what critter came into the cabin, we would have been happy to help if it was brought to our attention. We do our best to make our guests satisfied here. We appreciate the feedback as it helps us improve. Kind Regards,