Dettaglio interni

Recensioni per El Dorado Seaside Suites A Spa Resort - More Inclusive

5 out of 5
El Dorado Seaside Suites A Spa Resort - More Inclusive
Km 95 Carretera Cancun-Tulum, Kantenah, QROO

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 36 su 65 recensioni" "
Valutazione di 8 - Buono. 18 su 65 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 65 recensioni" "
Valutazione di 4 - Scarso. 3 su 65 recensioni" "
Valutazione di 2 - Terribile. 1 su 65 recensioni" "

9,4/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Stacey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff super friendly. Very relaxing atmosphere.
Soggiorno di 6 notti ad aprile 2024

10/10 Eccellente

Kyler Heather

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would love to have a Map of the property to Assist in navigating. The option of gingerale and Hennessy. This was a heavenly vacay. Thank you
Soggiorno di 5 notti ad aprile 2024

8/10 Buono

Zakiya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
3 resorts into one so there was plenty to see and options to dine only issue is room service does not include cocktails and they have shuttle to get around different parts of the property but if you have mobility issue you are doomed to view the rest and the shuttle stops at 10:30 at night but other than that I loved our stay.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Craig

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed the layout of the property and how well kept it was. The nature aspect with all the palm trees and plants along the paths and gathering areas gave you that nature feeling. All the staff were very polite, professional, and eager to help if you needed anything.
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Management, il giorno 23 apr 2024
Dear CraigThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Latoya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This resort was such a vibe. Enjoyed the beautiful resort, staff was very welcoming and scenery was amazing. I loved the room and the amenities but the food options wasn't that great would have loved to see more of international food options. Would definitely recommend this resort to family and friends.
Soggiorno di 5 notti ad aprile 2024
Risposta di Hotel Management, il giorno 16 apr 2024
Dear LatoyaThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Nicholas

Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Adela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked this place is quiet and relaxing
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Management, il giorno 10 apr 2024
Dear AdelaThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I brought our adult children here for a fun getaway. The rooms were amazing and massive. We stayed at the seaside suites and there was always some sort of fun activities going on down at the pool. The beach is not as nice as the one over at the palms, quite a bit smaller and very rocky. But the palms is just a golf cart right away or a short walk. The drinks were amazing. Food was amazing! My daughter was a little bummed that she couldn’t just grab things from a buffet all day and take things to the beach to eat . The food was much more upscale than the past all inclusives that we’ve been to. The Italian restaurant was amazing. The Mexican restaurant near the beach was amazing. We weren’t able to get into the Asian restaurant and that was disappointing but that’s OK. Make sure you bring a collared shirt and don’t be like my husband who only packed basketball jerseys and shorts. Ha! Hope we can come back someday.
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Management, il giorno 10 apr 2024
Dear MaryThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Soddisfacente

Joseph

Soggiorno di 6 notti a marzo 2024
Risposta di Hotel Management, il giorno 22 apr 2024
Dear Joseph Thank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Saiqa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Overall, this property is beautiful with lots of palm trees. I love the hammocks and swings all over the resort. The only disappointment was that on Friday nights they don’t have much food to offer to the guests. Restaurants were fully booked and there was no buffets on Fridays. I will still go back to this resort.
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Management, il giorno 29 mar 2024
Dear SaiqaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

4/10 Scarso

Ricardo

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Dining options were horrible. Every place we went to ran out of food. Choices were minimal at best. Only 2 restaurants took reservations. All others were first come firts serve. So if you were out of luck on the first one you would have to go to all the other ones just to find they are fully booked. Also dont let the swim out suites fool you. These are old and falling apart. The pool tiles are missing everywhere and as soon as the lights come on at night you can see the rust everywhere. This property is in need of a major renovation. DONT STAY HERE. There are better places to stay.
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Management, il giorno 19 mar 2024
Dear RicardoThank You for this review of your stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort.Please accept our sincere apologies for the inconsistencies found during your stay.Please accept our sincere apologies for not coming up to your rightful expectations for the inconsistencies found during your stay. We at the El Dorado Seaside Suites Riviera Maya, a SPA Resort, pride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.I take this opportunity in thanking you again for your Custom and for your Valuable Feedback, we look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.

8/10 Buono

Vyacheslav, Meridian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Management, il giorno 19 mar 2024
Dear VyacheslavThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

4/10 Scarso

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
We found the overall grounds were beautiful and well maintained. The staff was both very friendly and helpful and some very rude and not helpful at all. We were told that we could not book any reservation's for dinner till 2days after we arrived and then it was all full. The layout was confusing and poorly planned with a nudists section cutting the beach and resort in half. And we continued to be harassed by swingers and found the other guests to be disrespectful. We would recommend ElDorado Royal before the Seaside or Palms.
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Management, il giorno 19 mar 2024
Dear StevenThank You for this review of your stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort.Please accept our sincere apologies for the inconsistencies found during your stay.Please accept our sincere apologies for not coming up to your rightful expectations for the inconsistencies found during your stay. We at the El Dorado Seaside Suites Riviera Maya, a SPA Resort, pride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.I take this opportunity in thanking you again for your Custom and for your Valuable Feedback, we look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.

10/10 Eccellente

Shirley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Management, il giorno 19 mar 2024
Dear ShirleyThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Precious

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was amazing
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear PreciousThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Hunter Jay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear Hunter JayThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great time at this resort! Next time, we will stay on the Palms side, though. The Seaside Suites side was a bit loud during the day, with a room over the swim up bar. The Palms side appeared to be a little quieter. But, since you have use of the whole complex, the amenities are the same on both sides. Great week-long vacation. They provide everything you need, including access to outside excursions. Will definitely go again!
Soggiorno di 7 notti a febbraio 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear Michelle Thank you for such a wonderful review and for sharing your experiences with us. I’m sure your review will help many with future vacation choices.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be.We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort, will be your preferred resort for your next visit to the Riviera Maya and Mexico.Kind RegardsYour Hotel Management

10/10 Eccellente

sonya

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 6 notti a marzo 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear sonyaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Charles

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Loved the beautiful grounds and the friendly, helpful staff. Promised Martin in the Driftwood a shout-out. Hey Martin! Really appreciate your service! Food is plentiful, great tasting, wide variety with many local choices. Gourmet might be a stretch but value is certainly there.
Soggiorno di 5 notti a febbraio 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear CharlesThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Adam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Beach Cabanas at this property are great, and you don’t have to get up early in the morning to reserve these types of things like other places. Nice walk in beach access as well.
Soggiorno di 5 notti a febbraio 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear AdamThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Yolanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hermosas instalaciones, a pesar de que estuvo muy ocupado en su totalidad, nunca se sintió incómodo por la gran cantidad de huéspedes.
Soggiorno di 4 notti a febbraio 2024
Risposta di Gerencia General, il giorno 12 mar 2024
Estimada Yolanda,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.

6/10 Soddisfacente

Bryan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The property was nice. But the food was limited and the size of the resort has everything spread out to the point where you have no ideal what’s going on half the time. The service is great and the staff keeps things looking nice. Rooms were cleaned daily and done very well. Some things in the room are outdated and show wear and tear. It was a fun vacation and not bad for the money.
Soggiorno di 6 notti a febbraio 2024
Risposta di Hotel Management, il giorno 12 mar 2024
Dear Bryan,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Soddisfacente

Tanisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management, il giorno 6 feb 2024
Dear TanishaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Priyank Bhupendrakumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Hotel Management, il giorno 6 feb 2024
Dear Priyank BhupendrakumarThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Jessica Lynn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful rooms, great food and lots of options for entertainment.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 31 gen 2024
Dear Jessica LynnThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Soddisfacente

Angelique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pros: the property is beautiful, well-maintained, and very clean. The beach is stunning! Shuttles were readily available but we enjoyed walking throughout the resort. The rooms were very nice with a pool area right outside the window. We were on the 2nd floor so no real benefit. Still a cool experience. The Mexican and Italian restaurants were excellent. Every single staff member we met was great! Spa was wonderful! Cons: limited nightlife after 10 although the foam and silent parities were a blast. Lunch options were awful which is not great when you’re drinking. None of the restaurants served or allowed food at the bars, pools, or beaches. The sit down restaurants were a 2 hour wait. Breakfast service was better but long waits at times.
Soggiorno di 5 notti a gennaio 2024
Risposta di Hotel Management, il giorno 29 gen 2024
Dear AngeliqueThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

adolfo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff made the whole experience pleseant. All inclusive alcohol bottles low quality
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 24 gen 2024
Dear adolfoThank you for your post, it was a pleasure to host your vacation.We are truly very sorry for what seems to have been a disappointing experience with the drinks.Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management

10/10 Eccellente

LeDarin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful views...Staff was very friendly and met some real nice people there‼️
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 23 gen 2024
Dear LeDarinThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Scotti Patrice

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely perfect! I loved it and they made my birthday so special!
Risposta di Hotel Management, il giorno 22 gen 2024
Dear Scotti PatriceThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Gerencia General , il giorno 15 gen 2024
Estimado Adrian,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.Atentamente, Gerencia general

8/10 Buono

Gerardo

Soggiorno di 4 notti a gennaio 2024
Risposta di Gerencia General , il giorno 15 gen 2024
Estimado Gerardo ,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.Atentamente, Gerencia general

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Relaxing Oasis
Really great experience! Lovely location with great pool area and cabanas at the beach. The all-inclusive was really good, instead of boring buffet they offering different types of restaurants.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Simon,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Johanna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Johanna,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

2/10 Terribile

Spencer

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Spencer, We are truly very sorry for what seems to have been a disappointing stay.We would like to continue our communication with you, please do not hesitate to contact the customer service department , If you require more detailed follow-up, you can contact us.

10/10 Eccellente

Katherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very welcoming and did a great job. The bars were great as well- having a posted drink list on the app would be really nice, especially for the young adults with us. The buffet, Mexican restaurant, Driftwood, beach snack bar, Japanese restaurant, and beach bbq were delicious. We were able to customize our mini bar which was really nice! We stayed in 2 swim up rooms 7214 & 7216-they were spacious and clean but not high enough for an ocean view which was fine because we spent most of our time at the beach- the beds, hammocks, and chairs were plentiful. The fire show and pottery painting were our favorite activities. I would have happily stayed another couple nights- 4 wasn't enough! My complaints are: 1. The hot tubs and all the pools were very cold. 2. The beaches aren't soft sand and you can't walk from Suites beach side to Palms beach side without leaving the beach and the ocean in front is not really great for swimming- lots of rocks. The beach at Tulum was perfect though! Overall, we'd recommend this place. I've stayed at 8 other resorts in this area and this was one of my favorites. I enjoy ocean swimming and soft sand too much to stay here again though.
Soggiorno di 4 notti a gennaio 2024
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Katherine,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Orcelia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you are looking for a nice peaceful getaway this is the resort for you. I wish I would’ve stayed a lot longer to experience a bit more. I would definitely recommend to friends and family
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Orcelia,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Mandy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Hotel Management, il giorno 9 feb 2024
Dear MandyThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Calvin Todd

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay at the Eldorado seaside suites. We stayed in a honeymoon suite which was very spacious and quiet. The shower alone was as big as our half bath at home. The staff was very attentive and room service was prompt. There is a variety of restaurants and all were good. My wife and I preferred the seaside market that is buffet style and no reservation is required. We took a tour to Chichén Itzá that was fun and also drove to Tulum and Alkumal for snorkeling. Cell service was spotty and signage isn’t good even with fluent Spanish, so get good directions before leaving the resort. The beach in front of our building wasn’t swimmable and you need to take a shuttle around the nude beach to get to a good beach. It’s about a five minute trip. Shuttles are needed to get around to restaurants and bars also as the property is sprawling. Shuttles show up regularly every 10 or 15 minutes. Overall we thought it was a good place to stay.
Soggiorno di 9 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Calvin Todd,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Darcie Ann

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a settembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Darcie Ann, Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Anthony

Soggiorno di 7 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Anthony,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Kelly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Kelly,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Cale

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Massive property with great rooms and staff. It definitely has a more relaxed honeymoon vibe and not much of a party place although there are plenty of opportunities to get after it, and plenty of beach, food, drinks and pools to enjoy at a very affordable price.
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Management, il giorno 16 gen 2024
Dear CaleThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Lisa

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Lisa,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Kirsis

Viaggio di coppia
Mi è piaciuto: Servizi
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Kirsis,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Shaan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great honeymoon thanks to all the wonderful staff!
Soggiorno di 8 notti a novembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Shaan,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Tyra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Tyra,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Corey John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Corey John,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Eccellente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Older crowd but not crowded. Fun parties, fast service, spacious room, decent food. Scenic beach and photo ops throughout the property. Comfortable bed, climate controlled room. We had privacy when we needed it and met friendly people when we wanted to be socialble. The shuttles dont come as often as i'd like but the property is walkable if you are able bodied
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management, il giorno 15 gen 2024
Dear Ashley,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Buono

Alain, Malone

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We didn’t like the beach in front of the Suites but like the one in front of the Palms.We didn’t like the fact that we got awakened twice during the night around 1:30 am by people screaming, yelling and doing the party around our room that we had upgraded to the 6th floor during our 11 night stay
Soggiorno di 10 notti a novembre 2023