Thank you for your coment in Expedia. We are so glad to heard that our facilities fits to your expectation. Hope to have a chance to welcome you again soonest. Best Regards, Narumon Thongrak

Dear TanyaThank you so much for being a loyal guest and for choosing to stay with us continuously We truly appreciate your continued support and feedback.We're glad to hear that you appreciate the original rooms and location of our hotel. However, we are saddened to learn about any inconvenience caused by the need for refurbishment in that area. Rest assured, we are constantly striving to improve our facilities, although it can take a bit of time depending on which part of our hotel.It's wonderful to know that our staff have been a highlight of your stays with us. We take pride in providing excellent service, and your kind words are greatly appreciated.Thank you once again for your valuable feedback, and we look forward to welcoming you back for your eighth stay.Best regards,Metadee Concept Hotel

Dear AndreaThank you for taking the time to share your spectacular review of our hotel. We are delighted to hear that you had a fantastic time during your stay with us.It's wonderful to know that we were able to accommodate your request for a quieter room and that you enjoyed the tranquility of our villa with a private pool. We're also thrilled that you found our spa facilities fabulous and that you were able to enjoy massages and relaxation during your stay.Thank you for choosing to stay with us. We would be honored to welcome you back for another enjoyable stay.Best regards,Metadee Concept Hotel

Dear DanThank you for sharing your feedback, although we're deeply saddened to hear that the experience fell short of your expectations. It is disheartening to learn about the inconveniences you encountered with our breakfast and location. Regarding transportation to the main road, we understand your concerns and are continuously working to improve our services in this particular area.Regarding the TV channels, we are currently looking into improving and providing different entertainment options, if you have any insight of what you would prefer to have available (streaming options, etc.) it would be much appreciated as we are trying to find the best solution. Regarding mosquitoes, we'd like to clarify that Thailand naturally has many mosquitoes due to its lush vegetation, and that is not different with the environment of our hotel as we try to keep nature mixed in with the experience. We do provide mosquito repellent in rooms to help mitigate this issue, but if you have other ideas you would suggest that we implement please feel free to share them.We once again value your feedback a lot and will use it to enhance our services. We are truly saddened learning about your stay as it is our wish to provide a special experience for each of our guests and hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,Metadee Concept Hotel

Dear MajidThank you for your kind review of our hotel! We are pleased to know that you enjoyed your stay and we look forward to welcoming you back for another spectacular experience.Best regards,Metadee Concept Hotel

Dear BenoneThank you for such a spectacular review of our hotel! We are delighted to have provided you a satisfying experience and your kind words mean a lot to us! We would be honored to welcome you back for another exceptional stay on your next visit to Phuket.Best regards,Metadee Concept Hotel

Dear KendalThank you for your kind review of our hotel! We hope to welcome you back for another spectacular stay in the future.Best regards,Metadee Concept Hotel

Dear KendalWe appreciate you taking your time to leave a more detailed summary of your visit! Your insights regarding the food has been taken into consideration and we are currently working with F&B to further improve our services. It would be our honor to welcome you back in the future.Best regards,Metadee Concept Hotel

Dear AmandaThank you for your wonderful review of our hotel! It was a pleasure hosting you and we hope to welcome you back soon for another spectacular experience on your next visit to Phuket.Best regards,Metadee Concept Hotel

Dear Phuong ThiWe truly grateful your fantastic review of our hotel! It was a pleasure to provide you with a satisfactory experience and we thoroughly appreciate your insights regarding our services. We hope to welcome you back for an even grader stay in the future.Best regards,Metadee Concept Hotel

Dear IsmetThank you for your short but spectacular review of our establishment! We are honored to have provided you with a fantastic stay and we hope to welcome you back for another extraordinary experience in the future.Best regards,Metadee Concept Hotel

Dear NickWe appreciate your review of our hotel greatly! It is a pleasure to learn about your overall experience and we are delighted to know that we met your expectations. We are saddened to learn about your inconvenience regarding check-in/out and we will take your notes to heart. Your insights are truly valuable to us and we will use them to further improve on our services.We would be delighted to welcome you back for an even grander stay in the future on your next visit to Phuket.Best regards,Metadee Concept Hotel

Dear ali rezaWe appreciate your review greatly! It is a great to know that you enjoyed your stay overall although we are saddened to learn about your experience with the noisiness. For the next time please contact the reception with the issue in case you are staying for consecutive days and we will do our best to relocate you. We hope to welcome you back in the future for a more seamless stay.Best regards,Metadee Concept Hotel

Dear Marit We are truly thanktful for such a wonderful review! It was our honor providing you with an excellent experience and we would be delighted to welcome you back for another extraordinary stay.Best regards,Metadee Concept Hotel

Dear Kamana We are truly grateful for your wonderful review of our hotel! It was a pleasure to provide you with a fantastic experience. We will definitely take your feedback into consideration for further improvement of our establishment as we appreciate you providing us the information. We hope to welcome you back in the future for another extraordinary stay.Best regards,Metadee Concept Hotel

Dear DanielleThank you for your kind review! We would be honored to welcome you back for an even grander stay in the future.Best regards,Metadee Concept Hotel

Dear RaymondWe are truly grateful for your wonderful review of our hotel! It is delightful to learn that we met your expectations for a satisfying experience. We will take your insights regarding the variety of the breakfast selection into consideration for further improvement. It would be our honor to welcome you back for another spectacular stay in the future.Best regards,Metadee Concept Hotel

Dear BatesWe appreciate your kind review of our hotel! It would be our honor to welcome you back for an even grander stay in the future.Best regards,Metadee Concept Hotel

Dear IndongWe're displeased about your experience. It would have been useful to have any information as to why you found your stay dissatisfactory as we try our best to improve on our establishment and overall experience.Best regards,Metadee Concept Hotel

Dear AmbujWe are deeply saddened to learn about your experience during your stay. We have been investigating the cause carefully and implementing measures to ensure water quality and prevent a recurrence.Your feedback is invaluable, and we hope to have the opportunity to provide you with a grander experience in the future. Should you decide on giving us another chance, please contact/DM us beforehand. Best regards & Merry XmasMetadee Concept Hotel

Dear HilaryWe thank you for your kind review of our hotel. It was a pleasure to host you and we would be honored to provide you with an even grander experience in the future.Best regards,Metadee Concept Hotel

Dear LucynaWe appreciate your wonderful review of our hotel greatly! It would be our pleasure to host you for another spectacular stay in the future. Best regards,Metadee Concept Hotel

Dear AlanThank you for your short but spectacular review! We are delighted to have provided you an outstanding experience and we will look forward to welcome you back.Best regards,Metadee Concept Hotel

Dear ShelbyWe are deeply grateful for your wonderful words of about our hotel! It is great to hear that we exceeded your expectations in regards to the overall design and various amenities. It would be our honor to host you for your next trip to Thailand once more.Best regards,Metadee Concept Hotel

Dear BorisThank you for your short but kind review! It was a pleasure hosting you and we hope to provide you with yet another fantastic stay in the future.Best regards,Metadee Concept Hotel

Dear DONGWe appreciate your review of our establishment.It saddens us to learn about your experience but we hope that you will consider giving us another chance on your next visit to Phuket.Best regards,Metadee Concept Hotel

Dear Guest,We appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel

Thank you for your recent stay with us and the great review!We have taken notes of the comments. Please rest assured that the issues raised have been addressed and appropriate action has been taken to ensure that our guests continue to receive the high standards we are renown for worldwide.May I thank you, once again, for taking the time to bring your concerns to our attention. We are grateful for your support and do hope that we may have the pleasure of welcoming you back on your next visit to PhuketMetadee Concept Hotel

Dear DavidWe are grateful for such a wonderful review of our hotel! It is a true delight to hear about your experience and that you appreciate the things that we pride ourselves on as an establishment. We look forward to your return and to providing you with another extraordinary stay.Best regards,Metadee Concept Hotel

Dear BeaWe're grateful for your kind review! It is a pleasure to know that you enjoyed all of the facilities and the overall experience. We look forward to welcoming you back with another wondrous experience in the future!Best regards,Metadee Concept Hotel

Dear Mr.GregoryWe appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel

Dear Ms ChungWe appreciate your kind words and we are glad that you had a wonderful experience! We hope to welcome you back for another fantastic stay in the future.Best regards,Metadee Concept Hotel