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Recensioni per Aria Boutique Hotel & Spa

4.5 out of 5
Aria Boutique Hotel & Spa
J P Road, Thamel, Kathmandu

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 91 su 191 recensioni" "
Valutazione di 8 - Buono. 69 su 191 recensioni" "
Valutazione di 6 - Soddisfacente. 20 su 191 recensioni" "
Valutazione di 4 - Scarso. 4 su 191 recensioni" "
Valutazione di 2 - Terribile. 7 su 191 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

7,6/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

fabio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ci sono stato bene sia all’andata che al ritorno.
Siamo tornati dopo un tour in Nepal per stare ancora due giorni prima di tornare a casa. Questa volta abbiamo chiesto di soggiornare per motivi di praticità in una camera al 2* piano e non nella suite al 5*. Ci hanno accontentati . Camera molto bella , pulita e per niente rumorosa malgrado la confusione delle strade sottostanti . Il personale è meraviglioso e ti fa sentire bene .il ristorante e ‘ ottimo tanto che i migliori momos li abbiamo mangiati li .insomma il giudizio non può che essere altamente positivo .
Soggiorno di 2 notti ad agosto 2018
Risposta di Mingma Sherpa, il giorno 18 ago 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We are very glad to see that your overall experience was good with us and you liked our service, food and hard working associates. We are also happy to know that you will be returning back to our hotel on your next visit. Again, thank you for your kind words and recommendation and we look forward to welcome you again in the near future. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel comodo vicino al centro e personale Ottimo.
Organizzazione dell'Hotel per trasferimenti ottimo.
Risposta di Mingma Sherpa, il giorno 4 feb 2017
Dear Guest Thank you for your feedback. We are pleased to read that we have been able to make you comfortable during your stay, and thank you for sharing your good experiences with Expedia fellow Travellers . Warm Regards Aria Boutique Hotel & Spa Team

10/10 Eccellente

Camich, Roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Splendido, personale simpatico e allegro
Risposta di Mingma, il giorno 7 nov 2015
Dear Guest We were very pleased with your staying in our hotel. We will be waiting for you again in future in any of our hotels (Penguin 1 or Penguin 2).

10/10 Eccellente

Elias

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2020
Risposta di Nima Shangmu Sherpa, il giorno 28 gen 2020
Dear Guest, Thank you for staying with us and loving the hospitality.We hope to see you again in the future and provide the best services. Best Regards, Aria Boutique Hotel and spa Team

8/10 Buono

maruco, kathmandu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
お湯が出るまでに時間はかかるが、たっぷりと潤沢に使えたのは良かった。朝食時にきちんと気遣いができているサービスが提供され、快適だった。Wi-Fiが切れてしまい、フロントに連絡するとすぐに対応してくれたが、Wi-Fiが繋がりにくかったのは残念だった。
Soggiorno di 3 notti a gennaio 2020
Risposta di Nima Sherpa, il giorno 27 gen 2020
Dear Guest, Greetings to you! Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. See you soon with updated facility. Warm Regards, Aria Boutique Hotel & Spa!

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
We chose the penthouse, because I felt like a penthouse would be good. It wasn’t. We flew late at night from the US only to learn that the penthouse was on the 5th floor and they didn’t have an elevator. This made it impossible to stop by quickly at the hotel to get a hat or quickly change a shirt. We didn’t stay. We left the same night and went and stayed at their sister property with an elevator. From what I could see, the penthouse terrace was nice but I wasn’t about to do stairs the whole time.
Soggiorno di 6 notti ad agosto 2019
Risposta di Nima Sherpa, il giorno 27 gen 2020
Dear Guest, Greetings to you! Thank you for your review. Kindly be informed that, we already mention in our online site that, we do not have lift in our hotel. We will provide you room on lower floor for next time so, you can enjoy our rooftop garden too. See you again. Warm Regards, Aria Boutique Hotel & Spa Team!

8/10 Buono

Kristen, Vancouver

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good customer service. Internet issues and only warm water.
Soggiorno di 1 notte a novembre 2019
Risposta di Nima Sherpa, il giorno 3 gen 2020
Dear guest, Greetings from Aria Boutique hotel and Spa! Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Best Regards, Aria Boutique Hotel and Spa Team

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2019
Risposta di Nima Sherpa, il giorno 3 gen 2020
Dear Guest , Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Warm Regards, Aria Boutique Hotel & Spa Team

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.The staff was very helpful and hospitable. They were accommodating at every request we made.
Soggiorno di 4 notti a novembre 2019
Risposta di Nima Sherpa, il giorno 27 gen 2020
Dear Guest, Thank you for choosing our hotel for your comfortable stay. We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!

8/10 Buono

Javed, Abu Dhabi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Every thing was fine except the non availability of lift. I am a 70 years old senior citizen and given a room on 4th floor. I had to jump 64 stairs to reach in room. It was difficult to go second time in room in day
Soggiorno di 4 notti a novembre 2019
Risposta di Nima Sherpa, il giorno 5 dic 2019
Dear Guest, Greetings to you! Thank you for your feedback. We would like to apologize for the inconvenience caused during your stay. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. We will be waiting you to provide upgraded service & facilities. Warm Regards, Aria Boutique Hotel & Spa

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a ottobre 2019
Risposta di Nima Sherpa, il giorno 5 dic 2019
Thank you for for sharing your experience with us.

8/10 Buono

TeguhSubiantoro, Alameda,California.

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to the street , walking distance to the restourants, ATM etc.
Soggiorno di 2 notti a ottobre 2019
Risposta di Nima Sherpa, il giorno 4 nov 2019
Dear guest, Thank you for choosing our hotel for your comfortable stay.We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!

10/10 Eccellente

Fredrik

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2019
Risposta di Nima Sherpa, il giorno 4 nov 2019
Dear Guest, Thank you for staying with us and loving the hospitality.We hope to see you again in the future and provide the best services. Best Regards, Aria Boutique Hotel and spa Team

2/10 Terribile

Viaggiatore verificato

Soggiorno di 1 notte a ottobre 2019
Risposta di Nima Sherpa, il giorno 21 ott 2019
Dear Guest , Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer.

10/10 Eccellente

영실

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
깨끗한 숙소와 조식도 너무 좋아요. 차량도 불러주시고 제가 사가지고 간 신라면도 끓여주셨어요. 서비스도 좋습니다.주위 둘러보는 재미도 있었습니다. 다음에도 네팔가면 숙박하고 싶습니다.
Soggiorno di 1 notte a luglio 2019
Risposta di Nima Sherpa, il giorno 16 ago 2019
Dear Guest , Thank you for dropping your review. We hope that level of personalized service and smiles is exactly what sets us apart from the other hotels. We will be waiting you in upcoming future to welcome you with service and facilities. Warm Regards Aria Boutique Hotel & Spa Team!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good Hotel, nice People and good Price. I recomend.
Soggiorno di 1 notte a luglio 2019
Risposta di Prekshya Tamang, il giorno 2 ago 2019
Dear Guest, Thank you for staying with us and loving the hospitality.We hope to see you again in the future and provide the best services. Best Regards, Aria Boutique Hotel and spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a luglio 2019
Risposta di Aria Boutique Hotel and Spa Team, il giorno 17 lug 2019
Thank you

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was room service a a decent room for massages.
Soggiorno di 1 notte a maggio 2019
Risposta di Prekshya Tamang, il giorno 12 giu 2019
Dear guest Thank you for choosing our hotel for your comfortable stay.We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We were in a "Deluxe" room which was too small by normal standards - cramped interior with things hemmed in! There was not much space to freely move around. There was no shower curtain to start with and the hotel provided a hot water kettle after reminders. Prompt and pleasing staff service with a good breakfast.
Soggiorno di 4 notti a maggio 2019
Risposta di Prekshya Tamang, il giorno 7 giu 2019
Dear guest, Greetings from Aria Boutique hotel and Spa! Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead! Best Regards, Aria Boutique Hotel and Spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019
Risposta di Aria boutique hotel team, il giorno 1 giu 2019
thank you

10/10 Eccellente

Laurie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2019
Risposta di Prekshya Tamang, il giorno 29 mar 2019
Dear Guest, Thank you so much for staying with us and rating us 10 out 10.We hope to see you again in the future. Best Regards, Aria Boutique Hotel and Spa Team

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like sleeping in a space ship in the center of Kathmandu , our stay at the Aria was out of this world ! Beautiful facility, wonderful staff, and free hot breakfast once a day ( available for order) , what more could you ask for? 10/10 Can’t wait to stay at another Aria.
Soggiorno di 3 notti a marzo 2019
Risposta di Prekshya Tamang, il giorno 6 mar 2019
Dear Guest Thank you for dropping your review. We hope that level of personalized service and smiles is exactly what sets us apart from the other hotels. We will be waiting you in upcoming future to welcome you with service and facilities. Warm Regards Prekshya Tamang Aria Boutique Hotel & Spa Team!

8/10 Buono

Charlotte

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly service.
The people were very friendly and helpful.
Soggiorno di 4 notti a febbraio 2019
Risposta di Prekshya Tamang, il giorno 21 feb 2019
Dear guest Thank you for choosing our hotel for your comfortable stay.We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!

10/10 Eccellente

Mimi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
좋아요
Soggiorno di 1 notte a febbraio 2019
Risposta di Nima Sherpa, il giorno 7 feb 2019
Dear Guest, Thank you for staying with us and loving our hotel. We really appreciate your review and hope to see you again in the future. Warm Regards, Aria Boutique Hotel & Spa

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My stay at the Aria Boutique Hotel was fantastic! The staff were very quick in replying to my messages when I requested airport transfer to the hotel, which was especially important after my long flight didn't arrive until after 11pm. The taxi they arranged got my trip off to a good start. Check-in was very easy and I loved the room. There were so many little things that combined to provide a great experience. I still smile about the various door hangers that I could choose from. Having breakfast (great Nepali omelette) at any time was great when I was recovering from early or late travelling. The hotel is in a great location, just a short walk to Durbar Square and the Garden of Dreams, while also next to all the restaurants, shops and bars in Thamel, and the hotel spa gave an excellent massage to relax my legs from all the walking and exploring. The hotel reception were so helpful in booking and giving suggestions about tours, which gave me 3 incredible days of memories. All in all - excellent and I'd definately stay there again!
Soggiorno di 6 notti a dicembre 2018
Risposta di Prekshya Tamang, il giorno 26 gen 2019
Dear Guest, Thank you so much for taking your valuable time to review us. We are so very pleased to learn that you had a great time staying at our hotel. We have gladly noted your warm compliments towards our hotel, the breakfast, rooms, shuttle service, spa, location of our property, services. Your comments towards our team members are certainly going to make them excited and will motivate them to do more on their areas of guest service experiences. Thank you once again for you feedback. We are looking forward to welcome you again in the future. Best Regards, Aria Boutique Hotel and Spa Team

10/10 Eccellente

Kai, Stuttgart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ich war mit dem Hotel top zufrieden! Es war sehr sauber und dafür dass es im belebten Stadtteil Thamel liegt, hatte ich im Hotel immer meine Ruhe. Das Essen war sehr lecker und das Angebot an Getränken und Speisen ist auch sehr groß! Besonders hervorzuheben war während meines Aufenthalts, dass das Hotelpersonal immer sehr freundlich war und man es immer mit einem sehr sympathischen Lächeln gesehen hatte! Außerdem gab es gute Tipps für Touren, die man auch über das Hotel buchen kann! Da ich also mit allem sehr zufrieden war, gebe ich daher dem Hotel die Note 1
Soggiorno di 13 notti a dicembre 2018
Risposta di Nima Sherpa, il giorno 8 gen 2019
Dear Guest,Thank you for giving your time for review and oppourtiny to serve you as a guest. We are very honored to hear that, you are happy from our hospitality. Hope to see you soon in future. Best wishes, Aria Boutique Hotel & Spa Team!

10/10 Eccellente

Sungnam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
팽귄호텔이 두군데있는데 엘리베이터있는곳에 주무시길 추천합니다 녹물은 나와도 괜찮았어요
Soggiorno di 2 notti a dicembre 2018
Risposta di Aria Boutique Hotel & Spa Team, il giorno 8 gen 2019
Dear Guest, Thank you for taking the time to share your feedback regarding your stay. We feel very happy and appreciated that you like our sister company. We are looking forward to welcome you at our hotel to provide an excellent services in the coming future as well. Have a good day ahead:)

10/10 Eccellente

MOTI, US

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a lovely hotel. Staffs were very helpful and lovely as well. I loved food, beautiful room,and the staffs. I highly recommend this place for anyone. Moti
Soggiorno di 1 notte a dicembre 2018
Risposta di Prekshya Tamang, il giorno 31 dic 2018
Dear Guest, Thank you very much for your sincere and marvelous review.We are glad to know that you had a good and memorable stay with us.Thank you for loving our hospitality.We are looking forward to welcoming our hotel to provide an excellent services in the future as well. Best Wishes, Prekshya Tamang Aria Boutique Hotel and Spa Team

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 4 notti a dicembre 2018
Risposta di Prekshya Tamang, il giorno 30 dic 2018
Dear Guest, Thank you for your review.See you again in the upcoming days.

8/10 Buono

MUHAMMAD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place
Nice place, within budget
Soggiorno di 4 notti a dicembre 2018
Risposta di Prekshya Tamang, il giorno 30 dic 2018
Dear Guest, Thank you for staying with us for your entire stay and loving our hotel. We really appreciate your review and hope to see you again in the future. Best Regards. Prekshya Tamang Aria Boutique Hotel and Spa Team

8/10 Buono

Krister

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good enough for me
Friendly place and swift service. Good breakfast. Good location in the outskirts of Thamel and closer to "real" Kathmandu. Excellent wi-fi. The gym is useless (as most hotel-gyms). No elevator. Rooms are nice but my bath-room was a bit damp and had a strong smell of mold.
Soggiorno di 5 notti a dicembre 2018
Risposta di Prekshya Tamang, il giorno 22 dic 2018
Dear guest, Thank you for choosing our hotel for your stay and taking your valuable time to write a review.Regarding the gym, we promise that our gym centre will be more effective and also we would like to apologise for facing such problems in the bathrooms.We hope to see you again in the future.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms are spacious and modern. Location central. Fruit facial unique.
Soggiorno di 1 notte a dicembre 2018
Risposta di Prekshya Tamang, il giorno 22 dic 2018
Dear Guest, Namaste from Aria Boutique hotel and Spa! Thank you for choosing our hotel for your comfortable stay. We are glad to know that you enjoyed your stay with us and loving our massage We always strive to keep our guests happy. We are also very grateful towards you for providing us with the feedback about your stay.We hope to see you in the upcoming days as well. Best Wishes,

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti a novembre 2018
Risposta di Mingma sherpa, il giorno 4 dic 2018
Dear Guest Thank you very much for rating our hotel and services. It was a pleasure having you at our hotel. We are looking forward to your visit again. Best regards Mingma Sherpa Aria Boutique Hotel & Spa Team!

4/10 Scarso

Laxmi

They first put me in a room that had mildew. When I complained, they moved me to another room with less mildew. On my last night, I saw two cockaroaches in this room. Also, the water is discolored. This hotel is NOT a 4 star hotel. Not worth the price at all. Highly recommend you stay elsewhere.
Soggiorno di 2 notti a novembre 2018
Risposta di Prekshya Tamang, il giorno 22 dic 2018
Dear guest, Greetings from Aria Boutique hotel and Spa! Thank you for staying at our hotel.We sincelerly apologise for facing those problems during your stay at our hotel.We will definitely look upon your comments and notify the concerned department which will help us in the betterment of our hotel. We are also very grateful towards you for providing us with the feedback about your stay. We hope to see you again in your next visit and hope you a wonderful and pleasant day ahead!

8/10 Buono

KA YEE CARRIE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel restaurant ‘s food is delicious ,all the staffs are very polite ,only the bathroom hot water supply need to improve,this is the second times we come ,will come again soon !Anyway highly recommend!
Soggiorno di 2 notti a novembre 2018
Risposta di Mingma sherpa, il giorno 4 dic 2018
Dear Guest Thank you for dropping your review. We hope that level of personalized service and smiles is exactly what sets us apart from the other hotels. We will be waiting you in upcoming future to welcome you with updated service and facilities. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient to get to places and plenty of restaurants and bars
Soggiorno di 14 notti a ottobre 2018
Risposta di Mingma Sherpa, il giorno 14 nov 2018
Dear Guest Thank you very much for a wonderful feedback regarding you recent stay with us. We strive to provide the best facilities and quality service and we are glad you felt the same. After all, we believe a hotel should be the place where you can relax and recharge for the days ahead! It was a pleasure having you at our hotel and we look forward to welcoming you back again! With warm regards, Mingma Sherpa Aria Boutique Hotel & Spa Team

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoy Kathmandu
The hotel staff are friendly and room ready when arrived. Room was clean, good WiFi. Breakfast is good with a good variety. It can be a little noisy, but that is Thamel in Kathmandu. So try to get a higher room or one facing the quieter street. Location is great for Thamel and walking to Durbar Square.
Soggiorno di 4 notti a ottobre 2018
Risposta di Mingma Sherpa, il giorno 4 nov 2018
Dear Guest Thank you taking the time to share your experiences. We are honored to receive your detailed review and appreciate your endorsement of our service, location and facilities. We endeavor to provide a holistic experience to our guests and it brings us great joy to learn that the facilities were of good use to you. See you in April :) Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team!

10/10 Eccellente

Deepmala, Jaipur

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a great stay at Aria, the location, room and facilities are wonderful. Staff are so helpful, Neema and Mingma were so efficient and helpful.. It is used to imagine that in Thamel there can be such a great place. Highly rec.
Soggiorno di 5 notti a ottobre 2018
Risposta di Mingma Sherpa, il giorno 29 ott 2018
Dear Guest, Thank you so much for your kind review. It's always our great pleasure to know that our guests spends a very good time, We will be more than happy to host you again at our hotel :) We really hope to serve you again in our hotel with the coming days. Warm regards Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel. Very central. Wonderful staff. Always stay here.
Soggiorno di 1 notte a ottobre 2018
Risposta di Mingma Sherpa, il giorno 17 ott 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We are very glad to see that your overall experience was good with us and you liked our service, food and hard working associates. We are also happy to know that you will be returning back to our hotel on your next visit. Again, thank you for your kind words and recommendation and we look forward to welcome you again in the near future. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

8/10 Buono

Valtteri

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice hotel, bit outdated
Good service, good premises. Could be in better condition.
Soggiorno di 1 notte a settembre 2018
Risposta di Mingma Sherpa, il giorno 3 ott 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We are very glad to see that your overall experience was good with us and you liked our service.Again, thank you for your kind words and we look forward to welcome you again in the near future. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

2/10 Terribile

Daniele

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Tourist trap;hard beds/pillow;bad customer service
I would never recommend this hotel to anyone. The beds are rock hard, as were the pillows and comforter. There are no stuffed animals on the beds as depicted in the photos, as a big reason I chose this was I thought it was unique. I thought I was upgrading the room by choosing the deluxe twin room for my friend and I. The website description states “two bedrooms” which to me, means two separate bedrooms, apparently not at Aria; there is only 1 room; If I knew I was paying 5x the amount of other hotels in the area for the same type of room, I would have never stayed here. I then asked for the price that was listed on Expedia ($50 cheaper); the receptionist argued with me for an hour about the price. All I wanted was a little money back and he simply argued with me.i guess Aria doesn’t follow the unspoken rule about “the customer is always right” For 5 times the price of any other hotel in the area, I would expect so much more, such as clean towels, wash clothes, and a company which doesn’t take advantage of tourists. I also was emailed about a transfer to the hotel from the airport and I confirmed. The hotel representative didn’t write me back to confirm the transfer. I emailed her when I arrived in Katmandu and she said there was a driver with a sign. We waited an additional 15 mins for them to find a vehicle. They didn’t have any prepared info on activities that the manager offered to me. It was all talk.
Soggiorno di 2 notti a settembre 2018
Risposta di Mingma Sherpa, il giorno 3 ott 2018
Dear Guest Thank you for your feedback. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Regarding the booking rooms, we have provided room as per your booking. if you have book 2 rooms, we would have been provided accordingly. Kindly be informed that as your booking was non-refundable, we offer you Executive Suite room which you denied. With your concern about transfer you informed us through email, that you will be late. As soon as your check-in we give information regarding tours . Looking forward to greet you again in upcoming days. Best Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

Qamar, Jeddah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Aria Boutique Hotel & Spa is V. Good, I had an excellent experience. Aria Boutique Hotel & Spa is V. Good, I had an excellent experience.
Soggiorno di 5 notti ad agosto 2018
Risposta di Mingma Sherpa, il giorno 30 ago 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We are very glad to see that your overall experience was good with us and you liked our service, food and hard working associates. We are also happy to know that you will be returning back to our hotel on your next visit. Again, thank you for your kind words and recommendation and we look forward to welcome you again in the near future. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti a luglio 2018
Risposta di Mingma Sherpa, il giorno 18 ago 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We will be waiting you in upcoming future to provide best service in our hotel. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

RajKumar, Dubai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent place to stay with family and friends
Very clean and well maintained hotel in Kathmandu,So helpful and friendly staff. The Hotel is accessible to all tourist locations.
Soggiorno di 3 notti a giugno 2018
Risposta di Mingma Sherpa, il giorno 10 lug 2018
Dear Guest Thank you for taking the time to share your feedback regarding your recent stay. We are very glad to see that your overall experience was good with us and you liked our service, food and hard working associates. We are also happy to know that you will be returning back to our hotel on your next visit. Again, thank you for your kind words and recommendation and we look forward to welcome you again in the near future. Warm Regards Mingma Sherpa

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Strip started off by the taxi driver telling me he couldn't drive on the street to Aria so I had to walk 2-3 km and ask a bunch of people where to it was. Finally found the Aria hotel but when I tried to check in they said my reservation was at their other hotel the Royal Penguin about 2 blocks away. Check in at the Royal Penguin was good, but took like 15 minutes. Room was nice, but not like the pictures of the Aria. Was excited to take a bath and relax only to find out the water looked like pee from a severely dehydrated person. Decided to just take a shower and go to bed after the day I had. The shower/steam contraption was a little confusing, but I managed to figure the remote control out and got 4 of the 7 shower heads to trickle water out. Opted to just go with the hand held shower head and shut the others off. Even then the water pressure was barely enough to wash the soap off my body, forget about the time it took to get the shampoo out of my hair. No sense in the hotel owner to spend all the money to make the rooms appear nice. I mean if you don't add water filtration system to the incoming line and a pressure tank for distribution you people will not enjoy all the effort you made in the appearance.. Anyway. Staff was awesome, food was great, room was okay, just disappointed I couldn't enjoy a relaxing soak as I planned.
Soggiorno di 1 notte a giugno 2018
Risposta di Mingma Sherpa, il giorno 10 lug 2018
Dear Guest Thank you for taking the time to write a feedback regarding our hotel. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Regarding water, we are sorry for the inconvenience caused. We apologize again for this situation and thank you for staying with us. And we promise to make sure your next stay with us is as comfortable and perfect as it normally is. See you in upcoming future! Warm Regards Mingma Sherpa

8/10 Buono

Selin, India

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good family hotel
Good location. Staff are very helpful and cooperative. Rooms are excellent. Good facilities for family. Food is below average.
Soggiorno di 4 notti a giugno 2018
Risposta di Mingma Sherpa, il giorno 20 giu 2018
Dear Guest Thank you so much for taking the time to share your feedback in regards to your recent stay with us. We are happy to read that your overall experience was good. It is encouraging to read such positive comments regarding our hotel. Also we appreciate your valuable feedback as it helps us identify the area we can improve the guest experience. We wish to provide you more beautiful experience with us in the near future. Looking forward to welcoming you back. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

anto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nepal is beautiful
We enjoyed our stay at Aria hotel.Very friendly staff and good service,
Soggiorno di 2 notti a giugno 2018
Risposta di Mingma Sherpa, il giorno 20 giu 2018
Dear Guest Thank you so much for taking the time to share your feedback in regards to your stay previous year stay with us. We are very happy to read your positive comments regarding our hotel. We wish to provide you more beautiful experience with us in the near future. Looking forward to welcoming you back. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
aria boutique short stay
Good location in middle of Thamel, friendly staff, good breakfast policy as you can order the included breakfast at any time of day, good breakfast choices. Internet was problematic but good when working. No elevator so be aware and request Low floor when booking if you have problems climbing stairs. Late check out fee of $10 per hour is also reasonable.
Soggiorno di 2 notti a maggio 2018
Risposta di Mingma Sherpa, il giorno 4 giu 2018
Dear Guest Thank you for your great feedback about your earlier stay. We are very much glad to know that we were able to meet your expectations as a good one to call your stay a enjoyable one. We really hope coming up with our services that will make our guests stay more comfortable one. We look forward to have you again in our hotel in the coming days :) Warm regards, Mingma Sherpa Aria Boutique Hotel & Spa Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Mingma Sherpa, il giorno 15 mag 2018
Dear Guest Thank you for taking time to share your feedback in regards to your stay. We wish to provide you more beautiful experience with us in the near future. Looking forward to welcoming you back. Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team

8/10 Buono

Michel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Une bonne adfesse pour un séjour trekking.
Mal adapté à un séjour affaires, cet hôtel offre des prestations de type "moyen-plus" et est par contre bien en harmonie avec un séjour trekking, typique de cette destination. Calme de l'hôtel assuré. Personnel réactif et de bonne composition. Sécurité garantie. Les prestations fitness et sauna sont moyennes. L'emplacement est idéal pour découvrir le vrai Kathmandou.
Risposta di Mingma Sherpa, il giorno 13 mag 2018
Dear Guest Thank you for taking the time to write a feedback regarding our hotel. We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. We are happy that we were able to offer you good hospitality during your stay and we look forward to welcoming you back again :) Warm Regards Mingma Sherpa Aria Boutique Hotel & Spa Team