Esterni

Recensioni per Mercure Katowice Centrum

4 out of 5
Mercure Katowice Centrum
Mlynska 6, Katowice

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 100 su 121 recensioni" "
Valutazione di 8 - Buono. 17 su 121 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 121 recensioni" "
Valutazione di 4 - Scarso. 0 su 121 recensioni" "
Valutazione di 2 - Terribile. 1 su 121 recensioni" "

9,8/10

Pulizia

9,6/10

Personale e servizio

9,6/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Michele

Soggiorno di 4 notti a novembre 2023
Risposta di Konrad, il giorno 15 dic 2023
Dear Michele,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

8/10 Buono

Filippo

Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Alexandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Lage ist perfekt, da man mit den öffentlichen überall gut hinkommen und man ist mitten in der Stadt. Die Zimmer sind verhältnismäßig groß. Die Ausstattung ist auch gut gewesen. Frühstück war ausreichend man hatte an kalten und warmen Speisen eine gute Auwahl. Rundum war es eine gute Erfahrung und wenn wir wieder in Katowice sind. Dann werden wir ganz sicher wieder hier übernachten. Das Hotelrestaurant ist auch sehr gut.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Ela

Soggiorno di 2 notti a marzo 2024
Risposta di Konrad Kostoulagiannis, il giorno 2 apr 2024
Dear Ela,Thank you for taking the time to share your review of Mercure Katowice Centrum. We are glad that you had a good experience with us. I hope that for your next stay, we will also meet your expectations 100%!With regards,Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Tayler

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel in Katowice, Poland
The Mercure is a super cute hotel with a great lobby bar and a even better hotel breakfast. The rooms are clean and new and the bathroom products are great. They also have incredibly cozy beds. Definitely reccomend staying here the next time you are in Katowice!
Soggiorno di 8 notti a febbraio 2024
Risposta di Konrad Kostoulagiannis, il giorno 7 mar 2024
Dear Tayler,Thank you for appreciating our bar and the decor in our hotel.We are glad that you enjoyed your stay and that you are considering returning to us, we really appreciate it.Sincerely,Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Aleksander, Chicago

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice new hotel in Katowice. Great location, very friendly and helpful staff. I liked the breakfast.
Soggiorno di 6 notti a febbraio 2024
Risposta di Konrad Kostoulagiannis, il giorno 14 feb 2024
Dear Mr. Aleksander,Thank you for such a nice review of our hotel,We are delighted that you found your stay successful.We are proud that our breakfast and location met your expectations.However, what we are most pleased about is the praise for our staff, to whom we will personally pass on your words of appreciation, which will certainly motivate us to improve our level of service.Thank you again for your kind words, and we look forward to seeing you once more.Regards Konrad KostoulagiannisGuest Experience Specialist

10/10 Eccellente

Joakim

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Konrad Kostoulagiannis, il giorno 7 feb 2024
Dear Joakim,thank you very much for having taken the time to rate our hotel.I'm pleased to read that you were very satisfied with your stay. Your evaluation are truly appreciated.We all look forward to welcoming you back again,Konrad KostoulagiannisGuest Experience Specialist.

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Prima hotel heb er echt een goede herrinering aan en kwalieit was ook prima . zeker een aanrader
Soggiorno di 3 notti a gennaio 2024
Risposta di Konrad Kostoulagiannis, il giorno 30 gen 2024
Dear Robert,Thank you for expressing your opinion after your stay.We are pleased that your stay was successful and that the quality of our hotel met your expectations.Thank you for recommending our hotel, and we hope to see you in the near future.Best regards,Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Emilia Aneth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Konrad Kostoulagiannis, il giorno 29 gen 2024
Dear Ms. Emilia, thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Nevertheless, in your assessment I notice some areas that we definitely need to improve. I promise that we will do everything to make the next stay 100% satisfactory.Your comments are truly appreciated.We all look forward to welcoming you back again.Konrad KostoulagiannisGuest Experience Specialist

10/10 Eccellente

Analia

Soggiorno di 2 notti a gennaio 2024
Risposta di Konrad Kostoulagiannis, il giorno 7 feb 2024
Dear Analia,First of all, thank you very much for choosing our hotel for your stay in Katowice. We are also truly grateful for your excellent assessment of your stay at the Mercure Katowice Centrum. As you are well aware, receiving positive feedback from you is always essential to us. Thank you again for sharing your opinion with us, and we look forward to seeing you again at our hotel.Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good to be back home
Located a few steps from Central Train Station with connections to almost everywhere in Europe. Only two years old but with excellent service, friendly staff and visiting town that is constantly changing is a plus
Soggiorno di 2 notti a dicembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 29 gen 2024
Dear Mr. Andrew,Thank you for leaving such a nice review.We are pleased to hear that our service and location exceeded your expectations.At Mercure Katowice Centrum, we strive to provide our guests with a sense of specialness and comfort, and we are pleased to report that we have succeeded in accomplishing this feat again.We appreciate your kind words once again, and we're hopeful that you'll come back to our hotel again soon.Best regards,Konrad Kostoulagiannis.Guest Experience Specialist.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 30 dic 2023
Dear Anonymous, Thank you for taking the time to review your stay at the Mercure Katowice Centrum. We are glad that you enjoyed our great location. Our goal is to ensure that each of our guests has a comfortable and enjoyable stay with us. We strive to meet the expectations of each of our guests and take customer feedback seriously to improve our services. We hope you had a pleasant experience with us and look forward to welcoming you back soon.Konrad KostoulaginnisGuest Relations Specialist.

10/10 Eccellente

Adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location!
Lovely hotel in a great location.
Soggiorno di 3 notti a novembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 15 dic 2023
Dear Adrian,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

10/10 Eccellente

Yosef

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 15 dic 2023
Dear Yosef,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

8/10 Buono

Harri

Soggiorno di 1 notte a novembre 2023
Risposta di Konrad, il giorno 15 dic 2023
Dear Harri,Thank you for your positive review of the Mercure Katowice Centrum hotel.We strive to provide a pleasant experience for our guests and it is always nice to hear that we have achieved this goal.At Mercure Katowice Centrum, we do our best to provide you with quality services in a comfortable environment and at affordable prices. We appreciate your feedback and thank you for taking the time to share your experience with us. We hope you will consider staying with us again if you visit Katowice in the future.Konrad KostoulaginnisGuest Relations Specialist.

8/10 Buono

Joanna

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 6 nov 2023
Szanowna Pani Joanno,Szanowna Pani Joanno, Dziękujemy za wybór naszego hotelu oraz pozostawienie opinii po pobycie, Cieszymy się, że pobyt uważa Pani za udany.W Mercure Katowice staramy się zapewnić naszym gościom niezapomniany i komfortowy pobyt. Cieszymy się, że tym razem również się to udało.Mamy nadzieję, że mimo pewnych niuansów powrót do naszego hotelu to tylko kwestia czasu.Z wyrazami szacunku Konrad Kostoulagiannis Specjalista ds. relacji z Gośćmi.

10/10 Eccellente

Adetayo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zatrzymałem się tu na nieco ponad dwa tygodnie w październiku 2023. Personel był bardzo przyjazny i profesjonalny. Jedzenie w Winestone było bardzo dobre (zwłaszcza rolada), a dwie minuty spacerem do stacji kolejowej było niezwykle wygodne. Pokój był bardzo ładny, z podgrzewaną podłogą w łazience, dobrym widokiem na miasto i częstą i profesjonalną obsługą pokoju. Pomogli mi nawet poprawić moją znajomość języka polskiego. Jeśli kiedykolwiek ponownie odwiedzę Katowice, nie ma innego hotelu, w którym zatrzymałbym się.
Soggiorno di 16 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 6 nov 2023
Dear Adetayo,I would like to thank you for choosing our hotel and taking the time to leave such kind words after your stay.We are delighted that both the accommodations and the cuisine offered in our hotel have met your expectations. Naturally, we are delighted with the compliments expressed by the staff and will personally convey your words to the entire team.Again, I would like to express my gratitude for your kind words and your time. See you again at the Mercure Katowice Centrum!Konrad Kostoulagiannis,Guest Relations Specialist.

10/10 Eccellente

Clément

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour très agréable, très bon rapport qualite/prix, petit déjeuner excellent
Soggiorno di 4 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 25 ott 2023
Dear Clement,We appreciate you taking the time to express such a wonderful opinion of our hotel. We are delighted to receive such kindly expressed remarks about our hotel. We are particularly pleased with the staffs praise, which is motivating us to continuously enhance our level of hospitality. We hope that this was not your last stay at our hotel and that you will be able to experience our hospitality and warm welcome more than once. Sincerely, Konrad Kostoulagiannis Guest Experience Specialist.

10/10 Eccellente

Masahiro, Yokohama

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 22 ott 2023
Dear Masahiro,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Kazu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located right opposite the main railway station and bus terminal with plenty of shops restaurants cafes Spodek and NOSPR within walking distance. The historic Nikiszowiec district by bus terminal inside the train station. Clean and spacious standard double room and breakfast plentiful.
Soggiorno di 2 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 20 ott 2023
Dear Mr. KazuThank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

10/10 Eccellente

Mouloud

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean , new hotel , great location!
Soggiorno di 4 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 20 ott 2023
Dear Mr. Mouloud,Thank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

10/10 Eccellente

SANGHOON

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 22 ott 2023
Dear Sanghoon,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. Nevertheless, in your review I notice some areas that we definitely need to improve. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Aldis G

Soggiorno di 2 notti a ottobre 2023
Risposta di Konrad Kostoulagiannis, il giorno 22 ott 2023
Dear Aldis G,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay 100% satisfactory.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Tuva

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Veldig flott hotell
Flott hotell. Veldig god beliggenhet. Gode senger. Frokosten hadde alt man trenger. Muligheten til å velge om man ønsket vask av rommet fra dag til dag var noe vi satt pris på. Rommene var rene og pene. Vi hørte ikke noe bråk fra gaten selv om det lå rett ved stasjonen. En av grunnene til at dette hotellet ble valgt var lovnader om støytette rom, og det var som lovet.
Soggiorno di 6 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 10 ott 2023
Dear Tuva,I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

10/10 Eccellente

jouni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 5 ott 2023
Dear Jouni, We very much appreciate your comments regarding your stay at the Mercure Katowice Centrum.It is always a pleasure to receive positive feedback. We are happy that you enjoy your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Be sure that our staff strives to continuously improve the quality of our services.We appreciate your sharing your concerns, and we look forward to welcoming you in the near future.Sincerely,Konrad Kostoulagiannis,Guest experience specialist.

10/10 Eccellente

Ayhan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 10 ott 2023
Dear Ayhan,I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 22 ott 2023
Dear Guest,Thank you so much for finding the time and sharing your review about our hotelReceiving a positive review from you is always very important to us. I promise that we will do our best to make the next stay better then previous one.My sincere regards and hope to see you again.Konrad KostoulagiannisGuest Experience Specialist.

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All ways the same . Good!!!! Keep the good work.
Soggiorno di 2 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 20 ott 2023
Dear Mr. MarkThank you for taking the time to review your stay at the Mercure Katowice Centrum Hotel. We are glad to hear that our hotel is clean and new and that you liked our excellent location. It is satisfying to know that your stay was pleasant.At Mercure Katowice Centrum, we strive to provide you with a comfortable and pleasant stay. Our team prides itself on being dedicated to customer service and we always strive to exceed expectations with our high standards of hospitality and helpfulness. We value the feedback of all our guests as it helps us to continuously improve our services.Thank you again for choosing us as your accommodation and for taking the time to leave feedback about your stay with us. We hope that you will choose us again in the future if your travels take you to Katowice again.Konrad KostoulaginnisGuest Relations Specialist.

10/10 Eccellente

Arne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel,super breakfast,Amazing shopping 1 min away,good price on shopping and eating on resturant,amazing zoo very close!
Soggiorno di 3 notti a settembre 2023
Risposta di Konrad Kostoulagiannis, il giorno 10 ott 2023
Dear Arne.I appreciate you taking the time to express your opinion. We are pleased to hear that you enjoyed your stay at our hotel and that our central location was a great advantage during your stay. We hope that our hotel will be chosen by you more than once when you visit Katowice. With best regards, Konrad KostoulagiannisGuest experience specialist.

2/10 Terribile

Kateryna

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Marcin

Soggiorno di 2 notti ad agosto 2023
Risposta di Konrad Kostoulagiannis, il giorno 5 ott 2023
Szanowny Panie Marcinie.Dziękujemy za poświęcony czas i pozostawienie Opinii o naszym hotelu.Jest nam niezmiernie miło, że uważa Pan pobyt za udany.Mamy nadzieje, że przy najbliższej wizycie w Katowicach nasz hotel będzie pierwszą opcją wyboru.Z wyrazami szacunku,Konrad KostoulagiannisSpecjalista ds. relacji z Gośćmi.

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect location, access to many different shops and services.
Soggiorno di 2 notti a maggio 2023
Risposta di Katarzyna Foltyn, il giorno 2 ago 2023
Dear Mr Alex,It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Katowice. Thank you!I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues.Your comments are truly appreciated.We all look forward to welcoming you back again, Respectfully,Katarzyna FoltynFront Office Manager

10/10 Eccellente

Reidar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Katarzyna Foltyn, il giorno 2 ago 2023
Dear Mr Reidarthank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 Eccellente

Ewelina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Alles top
Soggiorno di 4 notti a giugno 2023
Risposta di Katarzyna Foltyn, il giorno 2 ago 2023
Dear Mrs Ewelina,thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 Eccellente

Anja

Soggiorno di 4 notti a maggio 2023
Risposta di Katarzyna Foltyn, il giorno 2 ago 2023
Dear Mrs Anja,thank you very much for having taken the time to rate our hotel.I'm very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again,Katarzyna FoltynFront Office Manager

10/10 Eccellente

Dreydon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
What an absolutely stunning, modern hotel that befits this modernised city. Very high quality on everything, including the many, many breakfast options, the very helpful staff and the well equipped rooms. Positioned perfectly to take advantage of the two sides of the city (old and new).
Soggiorno di 1 notte a giugno 2023
Risposta di WIRO, il giorno 8 giu 2023
Dear Dreydonwe very much appreciate your comments regarding your stay at the Mercure Katowice Center.It is always a pleasure to receive positive feedback.We are very happy to read that you were very satisfied with your stay. Your comments are truly appreciated.We all look forward to welcoming you back again.Yours faithfully,Wioletta Front Office

8/10 Buono

Paul

Soggiorno di 1 notte a maggio 2023
Risposta di WIRO, il giorno 8 giu 2023
Dear Mr. Paul ,thank you very much for having taken the time to rate our hotel.We all look forward to welcoming you back again.Wioletta Front Office

10/10 Eccellente

yaron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean centrelize easy access to transportation
Soggiorno di 2 notti a maggio 2023
Risposta di WIRO, il giorno 8 giu 2023
Dear Yaron,Thank you very much for having taken the time to post your review.We are very happy to see that you were very satisfied with your stay and the service provided by our team.We all look forward to welcoming you back again.Wioletta Front Office

10/10 Eccellente

Artur

Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Pawel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

jouni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2023

6/10 Soddisfacente

Jean-Michel

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Étape correcte sans agrément
Établissement confortable propre, nominal Mais difficile d’accès, de parking incommode Servi par un personnel d’inégale amabilité Notable niveau de bruit au petit-déjeuner
Soggiorno di 1 notte a marzo 2023
Risposta di Marta Ciwińska, il giorno 21 mar 2023
Dear Jean-MichelWe very much appreciate your comments regarding your stay. It is always very important to receive feedback. I'm sorry that you have experienced unequal quality services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Nerveless, I'm happy that part of your stay was on an acceptable level, and met your expectations.Thank you again for sharing your experience, and we hope your next visit will be only more pleasant than the previous one.Respectfully,Marta CiwńskaFront Office Shift Leader

10/10 Eccellente

Arne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel,shopping,resturant,zoo,lot of Things to do in Katowice to vrty good prices
Soggiorno di 2 notti a febbraio 2023
Risposta di Konrad Kostoulagiannis, il giorno 21 feb 2023
Dear Arne, Thank you for your trust and stay in our hotel,We are pleased that our location in Katowice meets your Expectations.We hope that you will also choose our hotel for your next stay in The capital of Silesia.Best Regards Konrad Kostoulagiannis Front Office

10/10 Eccellente

Arne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect hotel,vert bog shopping center less than 1 min away,Amazing breakfast at hotel
Soggiorno di 2 notti a febbraio 2023
Risposta di Konrad Kostoulagiannis, il giorno 21 feb 2023
Dear Arne,Thank you for your stay at the Mercure Katowice Centrum Hotel.Thank you for appreciating our Location and Breakfast Offer,we hope that our hotel will be a frequent choice in the future.Best RegardsKonrad KostoulagiannisFront Office

10/10 Eccellente

Jens

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2023
Risposta di Konrad Kostoulagiannis, il giorno 21 feb 2023
Dear Jens,Thank you for your stay at the Mercure Katowice Centrum Hotel, we are delighted to receive your full positive review. We hope that you will visit our hotel more than once in the future.Warm Regards Konrad Kostoulagiannis Front Office

10/10 Eccellente

Avi Albert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2023
Risposta di Konrad Kostoulagiannis, il giorno 21 feb 2023
Dear Mr Albert,We would like to thank you for your stay at the Mercure Katowice Centrum Hotel, We are very pleased to receive a full positive review from you. We hope that you will visit our hotel more than once in the future. Best Regards Konrad Kostoulagiannis Front Office

10/10 Eccellente

laszlo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Top neu sauber freundlich
Risposta di Marta Ciwińska, il giorno 22 gen 2023
Dear Iaszlo, Thank you so much for taking the time to share your review of our hotel.Receiving such a great opinion from you is always very important and valuable for us.Sincerely greetings and hope to see you again.Marta CiwińskaFront Office Shift Leader

10/10 Eccellente

Jane Seling

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2023
Risposta di Marta Ciwińska, il giorno 22 gen 2023
Dear Jane, thank you for the opinion. We're really happy that you enjoyed the stay. We hope to see you again in Katowice.Marta CiwńskaFront Office Shift Leader

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr angenehme und empfehlenswerte Unterkunft, nur die Betten waren für den persönlichen Geschmack viel zu weich und das Fenster ließ sich nicht öffnen, so dass wir auf die Klimaanlage angewiesen waren, was den Schlafkomfort doch etwas senkte.
Risposta di Marta Ciwińska, il giorno 22 gen 2023
Dear Michael,Firstly, I would like to thank you for your time to leaving your feedback. I'm fairly pleased that you consider your stay as successful. I have hope that you will choose our hotel again. Let me explain the situation with our windows. Our hotel have very advanced systems of aeration, air circulation and fire system protections, all off that to provide the maximum comfort and security for our guests while maintaining high standards of ecological responsibility. I hope this does not stop you from making your next booking at our hotel, where we will strive to provide the highest level of service to ensure you have a fantastic time.Marta CiwińskaFront Office Shift Leader