Thank you

Appreciate your understanding. Construction is moving on.

Understandable. We did our best. Signs were posted and viewable before you handed a credit card over. No business (let alone a small one) has any power over city construction. It's their timeframe, their rules. All we can do is wait it out and take the hits.

I'm sorry for your experience at this time. Everyone was notified PRIOR to check in about the construction and water cut-off. These things we (and ALL surrounding areas) are powerless to do anything about. Guests had an option to not stay here. You chose to stay. We are not in the business of paying guests to stay here. Just getting through a situation thrust on us. When you go to McD's, do you complain about not feeling good after the Happy meal?

Thank you

Thank you. I would have hoped for "it's good". But that's life.

Thank you!

Appreciated!

Good afternoon. I believe this property is uniquely shaped and encircles a beautiful courtyard, with scenic parks a minute away. Those are few things to enjoy. What makes unique?

Thank you. Can we do something to make it great next time?

Thank you. We are currently having wifi problems periodically due to the city's construction. Ending shortly.

This place IS noisy during day time due to construction. Not pleasant. Try telling construction workers to keep it down. Not a fun response.

Thank you

I'm afraid when you come to Kelowna on a Friday night, this area, guests usually are grateful for a basic room at BELOW 100/ night. You received a kitchen unit on the second floor. A far cry from basement living. Thanks for the review. Next time, lets keep it honest.

I'm sorry you had to go through that smell. It was strong. You should not have been offered that room. Though the office closes for foot traffic, there is always staff here (ring the doorbell, or call office) who should have helped right away. The smell is gone, if its any consolation. I hope we can get another chance to make things right. Congratulations on the upcoming birth! Good luck.

Thank you. It's our second most popular set-up.

It's what we do. Thank you

That's what i like to hear. Thank you. What could make your stay "kinda great"?

That's what I like to hear. "Shockingly nice"- can't beat that. THANK YOU. Unfortunately, the only options we have for parking bigger vehicles is by the well-lit area by the pool.

Nice, quiet and affordable. That was on our first brochure. Thank you

That's what we love to see! Hope to repeat for you again

And a lot of walkable food options!

Hope we can be great next time. Maybe "wonderful"? (fingers crossed)

Thank you. I'm going to use the super-convenient line myself.

I'm sorry to hear this. We don't have old pillows (just lumpy).The beds are hit-or-miss. Some rooms have have softer beds, others harder. Well, thanks for not listing us as your worst stay. Times change, maybe you can try us again, for the first time.

2/5? details?

Thank you. There are some UNRELATED family's staying here throughout the year. This is an issue caused by insufficient affordable housing brought on by our government. Motels being used for temporary housing is a terrible option. But its what's being done to most motels and hotels.

Could I get a list of grievances?

I'm sorry to see this. What was not good? The deluxe room, or the affordable price, or the wonderful weather?

Much appreciated.

Thank you

Apologies. Soundproofing would price us out of the affordable bracket (and into bankruptcy bracket). The best available option we have is a stern phone call nowadays. And that only works with respectable grownups. Hope to see you again

Thank you. Sorry with cleaning concerns. As much a we are trying, some times individuals make rush cleaning decisions. It's just not a fire able offense in this era anymore. I hope your next stay you won't go through that again.

Thank you for the review and feedback on your stay!

Thank you for the review and feedback!

Thank you for the review!

We appreciate the feedback on your stay. The carpet has since been replaced!

Thank you for the review!

Thank you for the review!

Thank you for the review!

Thank you for the review!

Thank you for the feedback on your stay.