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Recensioni per Phi Phi CoCo Beach Resort

4 out of 5
Phi Phi CoCo Beach Resort
299 Moo 7, Tambon Aonang, Ko Phi Phi, Krabi

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 246 su 431 recensioni" "
Valutazione di 8 - Buono. 100 su 431 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 431 recensioni" "
Valutazione di 4 - Scarso. 22 su 431 recensioni" "
Valutazione di 2 - Terribile. 24 su 431 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno perfetto, tutti disponibili e gentili, location bellissima.Grazie per l assistenza offerta per l intoppo avuto con il nostro volo.
Soggiorno di 1 notte a marzo 2020
Risposta di notto, il giorno 11 mar 2020
thank you for staying with us, we appreciate your feedback also welcome backstay us again,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
La struttura esteticamente è molto bella, arrivando sembra di entrare in in un angolo di paradiso. Il tutto è totalmente rovinato da uno staff non all'altezza: poco cordiale, rispettoso ed educato. Non c'è uno scambio di saluti neppure a pagarlo (tranne al ristorante), i servizi piscina sono inesistenti e gli skipman a bordo piscina totalmente inutili. Nessuno parla uno straccio di lingua inglese e si dialoga a gesti con una clientela internazionale pagante!! Le camere sono prive di insonorizzazione, si è costretti per giornate intere o nottate ad essere partecipi di atti intimi di altri clienti nelle proprie stanze. La privacy è pari allo zero. Rumori a tutte le ore a partire dalle 7 del mattino e la notte la vicina discoteca fa musica altissima fino alle ore 1.00 del mattino. Dunque un angolo di paradiso con alte potenzialità sprecato! Peccato!!
Soggiorno di 13 notti a luglio 2019
Risposta di Phi Phi Coco Beach , il giorno 27 lug 2019
Dear Ma'ma / Sir Thank you for taking the time to bring to our attention your experience at Coco Beach Resort during your recent stay with us. We are very concerned to learn that our services did not entirely meet with your expectations and we sincerely apologize. we place as customer delights as our number one priority, and your observations will certainly help us identify areas that may require some attention on our part. Once again, please accept our apologies, and we are looking forward to welcoming you back in the future. Best Regards,

10/10 Eccellente

Dorshy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is awesome. If you want to go to a nice hotel this one is the best place,if you want to go with your kids it’s also a good place . The pier is very safe during the evening and the night, the food is also very good and the drinks too .
Soggiorno di 6 notti a maggio 2024

10/10 Eccellente

Brad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were fantastic and very polite, the hotel is well looked after and really could not fault it. The pool was beautiful and the pool bar staff worked long hours and should be thanked. We stayed in row 6 cabins, and still heard loud music so I suggest use the ear buds the hotel provides.
Soggiorno di 3 notti a maggio 2024
Risposta di Notto, il giorno 16 mag 2024
Dear, Brad. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Ashley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such and amazing hotel and experience. My favorite part of my Thailand trip. Will definitely be returning back to this hotel soon.
Soggiorno di 2 notti ad aprile 2024
Risposta di Notto, il giorno 14 mag 2024
Dear, Ashley. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

edgar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El lugar es lindo a la vista pero poco funcional, habitaciones pequeñas, muy lejos, el baño terrible no tiene ventilación, si se escucha mucho ruido, el personal amable. No lo recomendaría pero no es un mal lugar.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Rodrigo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy lindo el Resort, las cabañas son están lindas, el desayuno muy rico, el personal muy amable, la alberca con vista al mar está de 10, está un poco alejado de las tiendas principales pero también se agradece porque no hay ruido
Soggiorno di 2 notti ad aprile 2024
Risposta di Notto, il giorno 11 mag 2024
Dear, soph. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Lia

Soggiorno di 2 notti ad aprile 2024
Risposta di Notto, il giorno 14 mag 2024
Dear, Lia. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Nha

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the tropical design, the massage tech at the pool. They could improve their service by turning on the AC available by the time guests arrive at the pier. With the extreme heat in Phi Phi it would be a huge help. The beach in front of hotel is less than desirable. Dirty and slippery at the bottom of the beach. Weird! But thats none of the staffs fault.
Soggiorno di 1 notte ad aprile 2024
Risposta di Notto, il giorno 18 apr 2024
Dear, Nha. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Notto, il giorno 16 apr 2024
Thank you for stay with us,

10/10 Eccellente

Pamela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the third time that we stay at this exact hotel. We do so because the staff are wonderful, the huts are beautiful, the proper is magnificent and right on the beach And the breakfast is amazing. In the last couple years, we’ve taken family with us who have also absolutely loved it. Beware the island is small and very loud at night until 2 AM As you can hear music from yhe bars from across the water from all directions. I wear my earplugs and 2 AM It is quiet as can be.
Soggiorno di 3 notti ad aprile 2024
Risposta di Notto, il giorno 15 apr 2024
Dear, Pamela. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manag

2/10 Terribile

Sean, surrey

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
I made the mistake of booking this hotel without looking at the reviews first. It’s all true. Let’s start with the good. The pool and the property grounds are nice. The porter that picks up your bags when you get off the ferry was great and check in was good. The bad, don’t stay here if you expect to sleep. It is so loud from across the bay and the beach clubs pounding away until 4 AM. It’s as if they are next-door. If you’re a light sleeper and your partner shuffles at all, the bed is made out of flimsy bamboo and you’re in trouble . After a day at the pool or exploring, sometimes you just want to come back and relax in you’re room and get ready for dinner and go out,Nope. that’s when they turn on their own loud music at 5 PM Instead of during the day when you are sitting by the pool. And good luck getting any lateness or friendliness from staff during the day at the restaurant or the pool not even a hello. We stayed two nights and checked out two nights early. We’ve never done that before. This is not the normal Thai experience.
Soggiorno di 4 notti a marzo 2024
Risposta di Notto, il giorno 5 apr 2024
Dear, Sean. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

Kirsty

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
We were expecting noise as had an email prior to arrival.... but not to the level we experienced! Whole place vibrated until 3am every night! earplugs didnt block sound. Initial reaction place looked lovely, pool warm and dirty, water greasy and full of flies. Aircon useless, very hot and uncomfortable 2 night stay. On arrival given key, no directions or instructions re breakfast, room etc... disappointing greeting.
Soggiorno di 2 notti a marzo 2024
Risposta di Notto, il giorno 3 apr 2024
Dear, Kirsty. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Scarso

Megan

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Do not stay at this hotel! We dismissed the reviews about the loud music at night as we are a young couple who are usually out and about late anyway but in 3 nights we've had about 6 hours sleep combined! Music from the nearby bars stops at 3/3:30. You can hear the music pretty much word for word. We could also hear every word from outside the huts too, even the shower from next door when it was on. We had also spoke to others around the pool area who felt the fact same, one actually having to check out a night early due to it! Staff around the pool bar were super slow and more interested in watching the football/sports on their small TV. Lovely pool area, water is salt and doesn't cool you down much a it's like getting into a warm bath this is no fault of the hotels, it doesn't help it being 32-35 degrees in the peak hours of the day. The tide is only in until about 1/2pm so the views are washed up boats, plastic bottles and dead jelly fish. A friend of ours staying in another room had food poisoning (not sure if it was necessarily from the hotel food as this was actually really nice and possibly the only positive) and when we asked for water at the hotel reception at 7:30am they were told they weren't allowed to give it out until 8am and all the local shops were closed and bar to purchase. Steer clear of this hotel!
Soggiorno di 3 notti a marzo 2024
Risposta di Notto, il giorno 30 mar 2024
Dear, Megan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

shelley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The grounds were beautiful and right on the beach. The pool was big and fantastic. Close to town to walk for restaurants and shopping. The individual huts were so charming and tropical feeling. The staff was so gracious.
Soggiorno di 3 notti a marzo 2024
Risposta di Notto, il giorno 28 mar 2024
Dear, Shelley. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Connie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was an amazing stay! Right on the beach, and right off the main markets. The pool was awesome, the breakfast was awesome. The rooms were super clean. Overall would recommend to anyone!
Soggiorno di 3 notti a marzo 2024
Risposta di Notto, il giorno 28 mar 2024
Dear, Connie. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property and staff were amazing but… there are some bars down the street that BLAST electronic music until 2:30am. The bass penetrates everything and it is impossible to sleep. Do not stay here if you want a good nights rest.
Soggiorno di 1 notte a marzo 2024
Risposta di Notto, il giorno 26 mar 2024
Dear, Ryan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Scarso

monica

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
TERRIBLE Una experiencia desagradable, por la noche hay un ruido insoportable de un bar que está como a 500 metros, el hotel envía esta alerta de ruido una vez que ya se ha reservado y que está cerca la fecha de entrada por lo que o no se puede cancelar o ya no hay muchas opciones de hospedaje dejan tapones para los oídos, la alberca MUY SUCIA agua amarilla, las cabañas están bonitas pero el espacio es INSUFICIENTE demasiado pequeñas queda muuuy lejos de todo, su playa no es bonita de tarde baja la marea y desaparece la playa finalmente el día de salida ellos te ayuda a llevar las maletas pero es a su tiempo y esperan a que todos los huéspedes que van a salir se junten de tal manera que si alguien va tarde hay que esperarlo y no hay forma de que ellos te lleven antes, en general soy muy tolerante con los hoteles pero esta vez no veo muchos puntos a favor, el personal es amable nada más, no veo tampoco un Olis en la atención.
Soggiorno di 5 notti a marzo 2024
Risposta di Notto, il giorno 25 mar 2024
Dear, Monica. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

luz

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hermoso hotel, las fotos no hacen justicia a la realidad. El desayuno súper rico y el staff súper amable.
Soggiorno di 1 notte a marzo 2024
Risposta di Notto, il giorno 20 mar 2024
Dear, Luz. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terribile

Nick

Soggiorno di 2 notti a marzo 2024
Risposta di Notto, il giorno 8 apr 2024
Dear, Nick. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Nicholas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 3 notti a marzo 2024
Risposta di Notto, il giorno 17 mar 2024
Dear, Nicholas. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Cindy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Motto, Pammy (front desk) and Bond (boat driver) were extremely kind and helpful. CoCo Beach is really unique. The huts are made out of bamboo so you can hear noises and music at night. But if you are prepared for it then it is manageable. The hospitality was worth it.
Soggiorno di 1 notte a marzo 2024
Risposta di Notto, il giorno 14 mar 2024
Dear, Cindy. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terribile

Mark

Soggiorno di 4 notti a marzo 2024
Risposta di Notto, il giorno 3 apr 2024
Dear, Mark. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Alexis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Notto, il giorno 12 mar 2024
Dear, Alexis. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

Jason

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is one of the best properties on Phi Phi. The pool is amazing! You stay in your own lil hut right on the beach. You can be away from the downtown parties, but a short walk if you wanna be in the night life. Staff is amazing!
Soggiorno di 2 notti a marzo 2024
Risposta di Notto, il giorno 10 mar 2024
Dear, Jason. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Anthony

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A unique experience staying in this breathtaking resort! I wouldn’t stay anywhere else on Phi Phi
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 1 mar 2024
Dear, Anthony. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Scarso

Stephen

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Property had loud music till 4am on first night. When we arrived from ferry had to bring all our bags to resort which was 1/2 a mile walk In blistering sun and humidity. The pool was green and not well kept. Staff was very friendly
Soggiorno di 2 notti a febbraio 2024
Risposta di Notto, il giorno 22 feb 2024
Dear, Stephen. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

10/10 Eccellente

Armin

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Amazing oasis with very beautiful pool area and rooms. Noisy in the evening due to bars in the bay. Hotel provides earplugs and it was no problem for us
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 17 feb 2024
Dear, Armin. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Elsa

Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 21 mar 2024
Dear, Elsa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

William

Mi è piaciuto: Pulizia, personale e servizio, servizi
A cool property on Phi Phi. Love the individual bungalows/huts. Beautiful view on the water and nice pool. Great wifi with smart tvs, AC is great in the room. Bed was comfortable. It is loud at night but the whole island seems to be. Staff was great and accommodating the entire stay
Soggiorno di 4 notti a febbraio 2024
Risposta di Notto, il giorno 17 feb 2024
Dear, William. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one.\Sincerely, Front Office Manage

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing
I can’t recommend this hotel enough. We stayed for 3 nights it is absolutely stunning like a tropical paradise. The pool area is also fab and right next to the beach. I did read reviews about the noise before we came and was a little worried but it wasn’t an issue for us. I’m not sure if this is because our hut was towards the back in the garden section but it didn’t really bother us at all. Would book again in a heartbeat.
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 15 feb 2024
Dear, Megan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice in the day, hell at night
Very nice hotel, but impossible to sleep of the noice for the nightclubs at the beach. Other then that very good stay.
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 15 feb 2024
Dear, Sir or Mada. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

ANDREW

Ear plugs required on an evening
The hotel is beautiful and the pool bar and staff are super. During the day the hotel is incredible. However when the sun light goes. The neighbouring bars and restaurant crank up the volume of the music and this goes on until 4:30AM every morning. Every guest were complaining but with the rooms made from bamboo the hotel staff can’t do anything else. Overall a great hotel for location and during the day.
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 15 feb 2024
Dear, Andrew. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Scarso

Mette

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Skuffende oplevelse
Beklager med bliver nødt til at starte med det skuffende, så evt nye rejsende læser det. Hvis ser frem til fred og ro; så vælg IKKE dette resort. Det er øredøvende musik fra andre hoteller fra kl ca 9:30pm til 3am hver nat. Ørepropper er bestemt ikke tilstrækkelig. Resortet viser fiim ved poolen hver aften (vi var der i 3) I et forsøg på at overdøve musik fra andre hoteller er også denne lydfrrekvend ualmindelig høj. Den behageligt musik i restauranten kunne kun høres i spot, så det var umuligt at nyde sin dinner i den ellers fine resturant. Flot resort med hyggelige hytter. Ligger for enden af stranden. En skam at nabogrunden er faldefærdig og fyldt med skrammel. Det ødelægger helhedsindtrykket. Fint poolområde med håndklædeservice. Vandet var ikke klart. Ved ikke om det skyldes urent vand. Fin morgenmads buffet. Venligt personale. Poolbaren blev lidt stresset at holde med kun en bartender, der virkede som om han burde arbejde et andet sted. Alt i alt en noget skuffende oplevelse, hvor vi helt sikkert ikke kommer tilbage. Havde vi booket længere ophold, var vi blevet nødt til at finde et alternativ.
Soggiorno di 3 notti a febbraio 2024
Risposta di Notto, il giorno 10 feb 2024
Dear, Mette. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. Finally, will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

10/10 Eccellente

Sandra

Soggiorno di 4 notti a gennaio 2024
Risposta di Notto, il giorno 21 mar 2024
Dear, Sandra. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Leanne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely loved this property, grounds were clean, staff was always attentive, food was excellent especially the buffet breakfast. Nice walkable distance to town, a little piece of paradise. We had a pool view room just steps off our deck, we were advised immediately after booking that it would be loud in the evening, this was loud club music from about 9pm to 3am, we didn’t mind too much, just prepared with ear plugs (they even provided them for us) perhaps staying further off the beach would be a little quieter. Regardless this music was not from the property so it was out of their control. Highly recommend
Soggiorno di 3 notti a gennaio 2024
Risposta di Notto, il giorno 4 feb 2024
Dear, Leanne. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terribile

Clare

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This property looks amazing in pictures. We are a retired couple in our 50’s and thought this would be a good place to stay for a few nights. We arrived at 2 pm and were ready for a swim. The pool was so cloudy and gross that we didn’t get in. There were people at the pool bar in the pool for way ho long not to get out to use the washroom. The bamboo villas were cute and clean but very tiny. No room to put an open suitcase anywhere. We went out for dinner and the island was beautiful. We came back at 7:30 pm and there was loud house music playing somewhere close by. We went to our room and tried to watch a show on our computer. The music was so loud you could feel the base in you chest. The villas have zero sound proofing. You can hear the people in the next villa talking. The music went on until 3am. We stayed one night and booked a place in Phuket to escape. We had an amazing breakfast at the resort with lots of options. When I went to the front desk to let them know we were leaving early they gave me a sheet to fill out to advise of the reason. This is obviously a very common occurrence as they had a stack of these forms ready to go. If I was 20 and wanted a good place to go party and sleep in this might be it. Not good for anyone who likes a clean pool and going to bed at a reasonable hour.
Risposta di Notto, il giorno 3 feb 2024
Dear, Clive. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

6/10 Soddisfacente

Joanne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Lovely but bring ear plugs
A beautiful resort. Lovely rooms. BUT incredibly noisy with nearby music until 3am.
Soggiorno di 1 notte a gennaio 2024
Risposta di Notto, il giorno 2 feb 2024
Dear, Joanne. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally, will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

4/10 Scarso

Teresa

Viaggio di coppia
We did not like our stay here. It was much too loud,till 4am Ruined our next day being so tired
Soggiorno di 1 notte a gennaio 2024
Risposta di Notto, il giorno 2 feb 2024
Dear, Teresa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally, will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

8/10 Buono

Jonas

Soggiorno di 7 notti a gennaio 2024
Risposta di Notto, il giorno 28 gen 2024
Dear, Jonas. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

Zay

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The area around the hotel is not crowded which is great if you want a bit more relaxing environment. Just keep in mind that the room is made with bamboos so you will hear music playing from nearby clubs until like 2:30 am. The beach in front of hotel is ok but not that good for swimming. There is an old abandoned building right next to hotel, so you will see some piles of trash around there. The hotel is within a walking distance to many restaurants and bars as well as to the pier.
Soggiorno di 3 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, ZayWe very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

Frederico, Montréal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice environment but as it is bamboo walls the loud music from outside at night is not OK
Soggiorno di 2 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Frederico. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

Magnus

Soggiorno di 3 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Magnus. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

Philippa

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff were sweet and helpful and location is convenient for the pier. But service at the pool was slow and there was no ‘table’ service. They did email ahead of trip to say they were not responsible for noise outside the hotel and it was very noisy. Not helped by tree maintenance work starting up at half midnight around the rooms.
Soggiorno di 2 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Phlippa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

henrik

Soggiorno di 3 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Hennik. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Hotel
We arrived at the pier and there was a guy with a board with the hotel name. He grabbed our luggage and walked us to the hotel. As soon as we arrived we were greeted with a drink. We arrived early but we only had to wait ten minutes for our room. Really great service from start to finish. The room was spotlessly clean with great amenities. The pool area was gorgeous overlooking the beach. Breakfast there was so much choice. Would come back to this hotel it’s the best we have stayed in Thailand. Yes there is noise in the evening but it didn’t bother us, go join in the fun. We also enjoyed watching Netflix and sitting on the balcony..
Soggiorno di 1 notte a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Amy. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Buono

Johnnie Aabo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastisk sted om dagen, mindre fantastisk om natten🙂🙈 Kan selv bare sove med ørepropper, men mange vil ikke bryde sig om højt techno musik til kl 3 hver nat.. Men kan man leve med det, så er det en drømme destination
Soggiorno di 2 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Johnnie. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Soddisfacente

André

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dette er en oase på dagtid før mørkets frembud, naboens diskotek høres til tidlig morgen og blåser vinden feil vei har du bassen i puten. Stranden var skitten og ikke vell holdt, men et fantastisk basseng, restauranten er grei og betjeningen likeså. Bungalowene er rene og har de fasiliteter du forventer til prisen. Ellers er Phi phi Don i et trist kommersiellt forfall mot hva det var tidliggere. Men en natt er nok for oss. Skulle ønske betjeningen var mer tilgjengelig rundt bassenget for salg av drikke/mat man måtte lete etter de da de stod gjemt langt vak i restauranten. Dersom de ønske hjelp med søppel burde det vært mer søppel kasser tilgjengelig både på hotel området og øyen generellt.
Soggiorno di 1 notte a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Andre. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Kristina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Die Häuser aus Bambus waren einzigartig und in Kombination mit dem Dschungelfeeling. Ein Traum! 😍
Soggiorno di 3 notti a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Kristina. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Eccellente

Dzmitry

Mi è piaciuto: Pulizia e servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Notto, il giorno 27 gen 2024
Dear, Dzmitry. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage