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Recensioni per Pinnacle Koh Tao Resort

3.5 out of 5
Pinnacle Koh Tao Resort
26/20 Moo 3, June Juea Beach, Koh Tao, Surat Thani

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 60 su 197 recensioni" "
Valutazione di 8 - Buono. 87 su 197 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 197 recensioni" "
Valutazione di 4 - Scarso. 17 su 197 recensioni" "
Valutazione di 2 - Terribile. 7 su 197 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

8,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Laura

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Le lenzuola sporche .... Questo è un problema !

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Den flotteste udsigt og skøn balkon
Den flotteste udsigt fra balkonen, og stille beliggenhed, ret langt fra byen. Men skal man ikke bruge byen er det et virkelig dejligt sted, gode bungalows med fantastisk udsigt, fin pool og lille strand. Kræver gode ben, hele området er meget stejlt og med mange trapper med høje trin. Fin restaurant på nabo hotellet. Lidt kedelig morgenmad.
Soggiorno di 2 notti a gennaio 2024

6/10 Soddisfacente

Erik Vollan

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Andrew

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Aaron

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Lotte

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Det lå ret langt væk fra selve byen, og området på hotellet var svært at komme rundt på. Vi skulle bruge knallert for at komme ned til morgenmad og pool. Der var meget blæsende nede ved poolen alle dage så vi brugte ikke meget tid der. Servicen var dog fin, de havde en bil på området man kunne booke til at køre andre steder på øen, og så kunne den også køre en til morgenmad og Pool. Jeg var dog meget ærgerlig over der intet bidet var
Soggiorno di 3 notti ad agosto 2023

8/10 Buono

Jennifer

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice stay for work and play
Beautiful cliff resort with access to snorkeling. Enjoyed a few salads. It’s isolated and there are many steep hills so be aware of this if you have issues with climbing or are wanting a party scene. It’s nice and quiet and away from it all. Rooms are a little dated but the view makes up for it. My only issue was the price for off season was a little high and the 17% service charge plus VAT on top of the bill was a surprise. I am a generous tipper with service so I always find these fees insulting. I was also told I could not work on my laptop during lunch and really wanted to eat while working and was told to sit in the lobby. Later I found out this was an error but I requested to eat and work several times and was told by the restaurant I could not do that. Breakfast is quite nice with many options. I’ve stayed all over the islands here and aside from price point, it was a nice stay for work and play. Too bad Thailand happy hours didn’t include wine! 😊
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Matthieu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad aprile 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 22 apr 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent holiday in Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you had a very enjoyable and relaxing time and our staff providing good customer service during your stay we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham General Manager

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Ein bisschen abgelegen, aber da man auf Ko Tao eh einen Roller mietet ist das aufgrund der neuen super strasse kein Problem. Tolle Aussicht auf das Meer. Qualität und Service sind so lala. Aber im grossen und ganzen in Ordnung.
Soggiorno di 4 notti a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 26 mar 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent holiday in Koh Tao and for taking the time to provide us with your valuable feedback. We really appreciate your comments regarding your holidays with us. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Bernd

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
100% Meerblick
Das Hotel liegt am Hang und bietet einen herrlichen Blick auf den Golf von Thailand. Die Strassen und Wege sind steil, daher sollte man einigermaßen fit sein, zur Not wird aber auch ein Shuttleservice angeboten. Neben den kleinen Villen, gibt es auch normale Hotelzimmer, diese liegen oben und bieten einen Balkon mit herrlicher Aussicht. Die Zimmer bieten das übliche, die Sauberkeit ist gut.Das Personal war sehr freundlich und aufmerksam. In mittlerer Höhe gibt es ein Restaurant mit schöner Terrasse und guten Preisen. Links unten gibt es einen kleinen Laden, wo man 2-3 Sachen kaufen kann. Auf der Strasse nach unten kommt gleich eine Rollervermietung (200Bht/Tag) und Pass als Pfand, Scooterfahren auf Koh Tao ist aber anspruchsvoll, wegen der steilen Strassen, also seit vorsichtig. Das Hotel bietet einen Shuttleservice, sie holten uns mit einem Inselüblichen 4x4 Pick-Up ab. Für die Rückfahrt war aber eine Gebühr von 500BHT fällig, da wir die 6:30 Uhr Fähre nahmen und der Shuttle da noch nicht im Regelbetrieb ist.Das Hotel bietet einen Pool mit Bar und einen kleinen Privatstrand.Die Anlage liegt Richtung Westen, so dass man den Sonnenuntergang bewundern kann. Wir waren jetzt gerne zum zweiten mal da.
Soggiorno di 4 notti a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 23 mar 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent holiday in Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you had a very enjoyable and relaxing time and our staff providing good customer service during your stay we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Jim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 21 mar 2019
Dear Jim Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent holiday in Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you had a very enjoyable and relaxing time and our staff providing good customer service during your stay we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceeded in every way, a great team, a great hotel, a great view, a great bed!! Thanks for everything we will be coming back! Fact! We’ll walk if we have to ;)
Soggiorno di 2 notti a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 16 mar 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you a had a enjoyable and relaxing time we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham General Manager

8/10 Buono

clément

Mi è piaciuto: Personale e servizio
Bon rapport qualité prix et vue incroyable.
Arrivé au Pinnacle de nuit après avoir réservé par internet. Pas déçu à notre arrivé. Vue incroyable, restaurant de qualité. Petit bémol, petit déjeuner en buffet. L’hotel Est situé dans un coin plutôt tranquille avec une jolie route pour y parvenir. Nous avons séjourné 3 nuits. Bon rapport qualité prix. PS: ne faites pas des lecon d’écologie dans les chambres quand vous n’etes Pas exemplaire (plastique de partout et plage non entretenu avec une semi décharge)
Soggiorno di 2 notti a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 16 mar 2019
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your holidays with us. We look forward to another opportunity to host you at our property and once again. Best Regards, Darryn Mendham General Manager

4/10 Scarso

Nejdi

Non mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a marzo 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 14 mar 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We look forward to another opportunity to host you at our property, and once again Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 19 notti a gennaio 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort , il giorno 1 apr 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent holiday in Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you had a very enjoyable and relaxing time and our staff providing good customer service during your stay we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was the 3rd time we have stayed here. Very relaxing with nice pool, close to small quiet beach and a short walk to Chalok Bay. Breakfast is simple but adequate. The restaurant isn't bad, maybe a bit pricey compared with others around, but lovely setting high on the hillside.
Soggiorno di 19 notti a gennaio 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 24 feb 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We are pleased that you a had a enjoyable and relaxing time we look forward to another opportunity to host you at our property, and once again. Best Regards, Darryn Mendham

10/10 Eccellente

Petri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Yleisilme siisti. Hienolla paikalla rinteessä. Hyvät snorklausmahdollisuudet. HInta/laatusuhde mielestäni hyvä. Vähän kaukana keskustasta ja haastava kulku hiekkatietä skootterilla.
Soggiorno di 2 notti a febbraio 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 15 feb 2019
Dear Petri Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your holidays with us. We look forward to another opportunity to host you at our property and once again. Best Regards, Darryn Mendham General Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a gennaio 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort , il giorno 10 feb 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. Best Regards, Darryn Mendham

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent experience. Highly recommended. Staff extremely friendly. Will come back.
Soggiorno di 4 notti a gennaio 2019
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 30 gen 2019
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
外こら海が見えて、とても景色が良い。 夕日が落ちていくのが見える。
Soggiorno di 4 notti a dicembre 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 5 gen 2019
Dear Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We look forward to another opportunity to host you at our property, and once again Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Miriam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Todo perfecto y el hotel estupendo
Soggiorno di 3 notti a novembre 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 5 dic 2018
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We look forward to another opportunity to host you at our property, and once again Best Regards, Darryn Mendham General Manager

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Verblijf pinnacle
Hele mooie locatie voor een rustig verblijf. Je krijgt weinig service voor je geld en de staat van de acoomodatie is achterstallig. Verder was de transfer shuttle ver onder maar, omdat er te veel mensen gelijkertijd vervoer werden. Accomodatie is door de stijle berg al een hele opgave om te bereiken.
Soggiorno di 4 notti ad agosto 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 29 ago 2018
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 5 ago 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your holidays with us. We look forward to another opportunity to host you at our property, and once again, thank you for your comments. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
見晴らし良く快適に過ごせました
タオ島は1年ぶりに来ました。前回は港付近の宿泊でしたので、今回は見晴らし重視のリゾートホテルにしました。結果、大正解でした。スタッフさんもとても良くしてくださいましたし、レストランも大変美味しく、本当に快適に過ごせました。 次回はもっと長く滞在したいと考えてます。
Soggiorno di 5 notti a luglio 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 31 lug 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your holidays with us. We look forward to another opportunity to host you at our property, and once again, thank you for your comments. Best Regards, Darryn Mendham General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Unglaublicher Blick
Das Hotel liegt auf einem Hügel. Mann kann vom Strand aus über Treppen das Hotel erreichen innerhalb von ca 5 Minuten. Die Aussicht aus dem Hotel ist unglaublich schön mit direktem Blick aufs Meer. Das Zimmer hatte eine Klimaanlage und einen Ventilator. Die Zimmer waren schön und gemütlich mit kleinem Balkon.
Soggiorno di 1 notte a giugno 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 17 lug 2018
Thank you for choosing Pinnacle Koh Tao Resort as your hotel during your recent visit to Koh Tao and for taking the time to provide us with your valuable feedback. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments. Best Regards, Darryn Mendham General Manager

8/10 Buono

Alicia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Beautiful spot
The hotel is in a beautiful spot, and the rooms are gorgeous. They also provide free shuttle to the pier, which we utilised every night to go for dinner. My only issue was the restaurant. It was very expensive, and the quality not good for what you're paying. Drinks were mostly made of ice. Our first night we ate at the restaurant and the waitress was very bothered by our presence. We just wanted to order food and drinks and she rolled her eyes at us walking away. If they had better service and quality we probably would have had more meals there.
Soggiorno di 4 notti a giugno 2018
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 6 lug 2018
Dear Alicia Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your holidays with us. We look forward to another opportunity to host you at our property, and once again, thank you for your comments. Best Regards, Darryn Mendham General Manager

8/10 Buono

Mediboina Rohini

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di PKT, il giorno 13 apr 2018
Thank You For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bästa hotellet i prisklassen
Jättebra hotell, bra frukost och trevlig personal. SÅ FINT.
Soggiorno di 3 notti a marzo 2018
Risposta di Best Regards, Darryn Mendham , il giorno 22 mar 2018
Thank You For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay.

8/10 Buono

Jacky

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon hôtel mais difficile d'accès
Hôtel très agréable avec une vue sur la mer et le coucher de soleil à couper le souffle. Personnel professionnel et au petit soin. Petit déjeuner buffet excellent avec mention spéciale pour les pancakes. Jolie petite plage à côté. Jolie piscine aussi mais pas eu le temps de tester. Le seul défaut est l'accès à l'hôtel très compliqué car route très pentue et parfois en terre pas toujours pratiquable. Même les taxis ne veulent pas y monter. Heureusement l'hôtel propose un système de navettes. 3 navettes par jour : 8 h 30, 13 h et 18 h 30 pour aller au port et un retour à 21 h 30. Le nombre de navettes est un peu insuffisant au vu de l'éloignement de l'hôtel. Un autre défaut aussi ce sont les marches pour se déplacer à l'intérieur des services de l'hôtel. (Envrion 140 marches entre la salle du petit déjeuner et la reception. Encore beaucoup pour rejoindre la piscine ou la plage). Heureusement pour remonter il existe une navette interne.
Soggiorno di 5 notti a febbraio 2018
Risposta di Best Regards, Darryn Mendham , il giorno 23 mar 2018
Thank You For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay.

8/10 Buono

Hervé alain

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
C’est beau mais ça se mérite
Bonne prestation hôtelière :une fois sur le site vue magnifique mais quelle galère pour y accéder :piste très bosselée et accès à la piscine pas facile depuis le bâtiment d’en haut .quelques conseils sur les accès possibles près de l’hot Seraient bienvenus .
Soggiorno di 5 notti a febbraio 2018
Risposta di Best Regards, Darryn Mendham , il giorno 23 mar 2018
Thank You For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay.

2/10 Terribile

Birgitte

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Grusom opplevelse!
Helt grusom opplevelse.. Vi hadde booket 6 netter, men endte med å bestille et annet hotel etter én natt tross at vi ikke kunne få igjen pengene. Hotellet kom ikke og hentet oss på kaia som de lovet i mail dagen før, hotellrommet var infisert med maur og andre insekter (maursti på badet og under sengen, døde mygg på gulvet og et par i sengetøyet, 3 store møll på veggene), skittent bad, flekkete sengetøy, en ekstremt enkel frokost og et supermarket med utgått mat og store edderkopper i taket. Etter at housekeeping hadde vært der lå fortsatt alle de døde dyrene samme sted, og hele rommet stinket luftfrisker. Da manageren så bildene vi tok la han seg helt flat og sa vi skulle få pengene igjen, men han svarer nå selvfølgelig ikke på mailene våre. Vi har også klaget til hotels.com uten å få noe svar eller hjelp..
Soggiorno di 7 notti a gennaio 2018

10/10 Eccellente

Fritz Gerhard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
flott opphold, skulle gjerne vært ennå lenger!!
Fantastisk opphold hadde vi på Pinnacle. Vi reiser gjerne tilbake hit. Flott snorkel muligheter, rent og pent område, fantastisk utsikt, lokal butikk, flott strand, god restaurant, hyggelig betjening. Du skal imidlertid være i god form, for det er bratt her. Bratt ned til strand og opp igjen. Så hvis du har vondt i bein eller knær så passer kanskje ikke dette hotellet for deg. MEN det anbefales!!
Soggiorno di 3 notti a gennaio 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
The hotel is built along a slope facing the ocean so that the view from nearly everywhere is absolutely breath-taking. The structure of the hotel means there are a lot of steep stairs to get from your room to the restaurant/reception/pool etc and I would therefore not recommend this hotel to anyone unfit or unable climb a large number of stairs. The hotel service is great with shuttles available to a more lively area on the island as the hotel is situated in quite a remote area. The facilities at the hotel are really good although they aren't very well maintained (beach is covered with collapsing old unused bars, gardens are not well kept) giving a slight eerie atmosphere. The hotel was also unable to respond to any of my emails and finding a number for the hotel that is still in use was more challenging than should be. Otherwise, a lovely place.
Soggiorno di 2 notti a dicembre 2017
Risposta di Darryn Mendham , il giorno 2 gen 2018
Thank you. For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit .We hope to have the opportunity to welcome you back The Turtles & Corals & Whale Shark Bay Darryn Mendham General Manager Pinnacle Koh Tao Resort

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great view
The hotel is built on a slope facing the ocean so the views are incredible from anywhere on the property. Because of its structure, a lot of steep stairs have to be climbed to reach the pool/your room/etc. Not advised for anyone unfit or with physical problems. The service is excellent and free shuttle services are available to town as the hotel is quite a distance from any restaurants etc. The management of the hotel could be improved upon. While the facilities are great, its maintainance seems to be lacking (eg. Junk all over the private beach, Gardens not looked after)
Soggiorno di 2 notti a dicembre 2017
Risposta di Darryn Mendham , il giorno 2 gen 2018
Thank you. For choosing Pinnacle Koh Tao Resort as your hotel during your recent visit .We hope to have the opportunity to welcome you back The Turtles & Corals & Whale Shark Bay

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Wir bekamen auf Nachfrage ein besseres Zimmer (vom Standard Zimmer,in welchem es keine Liegen auf dem Balkon gab und nicht gut roch - in einen Bungalow) ohne Aufpreis. Das Personal ist sehr freundlich,das Zimmer ist sauber, das Frühstück schmeckt gut und die Aussicht ist toll.
Soggiorno di 4 notti a ottobre 2017
Risposta di Darryn General Manager Pinnacle Koh Tao Resort & D, il giorno 4 nov 2017
Thank you for choosing Pinnacle Koh Tao Resort & Dive as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay with us especially our great location with sea-view, attentive service team and excellent food offering with highly recommended. Your comments towards our service have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back The Turtles & Corals & Whale Shark waiting you here Welcome & Enjoy Your Day.

8/10 Buono

Emil

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a luglio 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Not a good experience
We had nothing but issues with this hotel from the moment we walked in. -Our safe was not working -The water has issues 50% of the days. Some days it wouldn't turn on at all, some days it would come out brown. -Our a/c was broken (they did fix it for us the next day) -Our bags were covered in hundreds of little bugs that looked like small red ants. -We already paid for our hotel but they rang through someone's credit card (not ours) when we got there and showed us saying that it was for our payment. -Our fridge was missing a few items the list said we had.
Soggiorno di 6 notti a giugno 2017

8/10 Buono

RG, Melbourne, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel a 15 minute walk from main drag
I stayed at Pinnacle for 4 nights and found it to be very comfortable and the staff very helpful and warm. The included buffet breakfast had a good assortment of foods and the standard room had an amazing view of the ocean. There are a lot of stairs between rooms and facilities as it is located on a hillside, so anybody with mobility issues may find this accommodation to be difficult (/not possible) to navigate, but was not a major issue. It is about a 10/15 minute walk via the beach to the main drag in the local area where there were quite a few solid food options.Not a far drive from the busier areas on the island but a good option if you want a few less people and a more chill vibe. Would recommend.
Soggiorno di 1 notte a giugno 2017

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
깨끗하고 뷰가 좋지만 직원이 불친절한 호텔
묵는 내내 깨긋한 객실과 좋은 경치에 행복했는데 체크아웃시 직원들에 불친절한 태도로 기분이 상했습니다

6/10 Soddisfacente

Vanesa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel lindo pero alejado
El hotel es muy lindo,tanto las habitaciones como la piscina y restaurant,pero esta muy alejado del centro de la isla. Si bien tenes traslado desde el hotel todos los dias,resulta muy incómodo porque es muy complicado moverse independientemente y casi no hay playa en ese sector.

10/10 Eccellente

pepita, koh tao

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super !!!!
Magnifique disposition de l'hôtel, super système de navette ! Le personnel adorable, le jeune qui parle français anglais qui nous a bien renseigné ( oublié son prénom ) It's an amazing spot, no regrets at all '

4/10 Scarso

Evan

Non mi è piaciuto: Personale e servizio
It's A No.
This place is a bust. We took the shuttle into town, when it picked us up it was an hour late. Terrible location. Ants. Lots of ants, even in the food at breakfast. The only reason we could stay our four nights here was because of the French man who worked at the front counter, did a good job. Other than him, the staff is brutal.

8/10 Buono

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Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ห้องน้ำไม่มีสายชำระ

8/10 Buono

Angelica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful views but killer hike
This hotel is lovely. They have spectacular views! And their quality manager was very helpful, thorough, and friendly. However, the hike up and down this property is terrible, especially with the weather. You have to hike up and down steep stairs to get to the restaurant, the pool, the bar, and the beach! Also, they provide a free shuttle to town but only a few times a day so if you're looking to go to town your limited those times unless you want to pay a hefty taxi fee. On another note, I would not recommend diving with their dive resort onsite either (Dive Wishes). They are much pricier than other dive companies and we did NOT have a good experience with them.

10/10 Eccellente

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Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel in der ruhigen Ecke von Ko Tao
Das Hotel ist sehr gut geeignet für entspannte Tage, da es an der ruhigen Ecke von Ko Tao liegt. Sehr gut ist der kostenlose Shuttle-Service des Hotels, der zum Pier von Ko Tao fährt. Die Zimmer sind sehr schön ausgestattet und auch sehr sauber! Das Personal ist sehr freundlich und auch hilfsbereit!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel near the beach
Verry good hotel and staff near the beach. Good location

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bonito hotel,comodisimo con vistas preciosas y buen servicio. Lo unico malo que esta algo alejado del pueblo, hay que darse un paseo para llegar. El acceso por carretera es muy malo

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Absolut empfehlenswert
Es war sehr schön. Sehr freundliches, bemühtes Personal und eine traumhafte Lage.