Hall

Recensioni per Days Inn & Suites by Wyndham Kokomo

2 out of 5
Days Inn & Suites by Wyndham Kokomo
3980 South Reed Road, Kokomo, IN

Recensioni

6,4
Valutazione di 10 - Eccellente. 107 su 658 recensioni" "
Valutazione di 8 - Buono. 185 su 658 recensioni" "
Valutazione di 6 - Soddisfacente. 153 su 658 recensioni" "
Valutazione di 4 - Scarso. 100 su 658 recensioni" "
Valutazione di 2 - Terribile. 113 su 658 recensioni" "

6,4/10

Pulizia

7,6/10

Personale e servizio

5,4/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had no problem with anything
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Brian

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was not cleaned upon arrival. Also was told they are understaffed so there will not be any cleaning/new towels provided for the room. Rooms very dated with floor coming up and cracks in the walls.
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Tyrone

It’s a property that is under reconstruction. The pictures are nothing like the rooms
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Linda

Mi è piaciuto: Servizi
Was a great stay. Friendly
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Sunsee

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

fernando

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
room had cigerette smell key wouldn work properly.
Soggiorno di 1 notte a maggio 2024
Risposta di Management, il giorno 20 mag 2024
Dear Guest,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

8/10 Buono

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 1 mag 2024
Thanks

2/10 Terribile

Shannon

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place was the scariest hotel I’ve been to.. There were people leaning in the door jam smoking. One guy was almost falling out of his chair drunk.. Men pacing up and down the outside of the rooms. Scary!!
Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 22 apr 2024
Dear Shannon,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management

6/10 Soddisfacente

Matt

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room smelled of smoke. The bed had a pink stain on top of the sheets. I was given a handicap room, the shower head was about 5 foot high. Veteran, I’ve slept in much worse.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 22 apr 2024
Dear Matt,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Thanks,Management

6/10 Soddisfacente

Jeremy

Soggiorno di 2 notti ad aprile 2024
Risposta di Management, il giorno 22 apr 2024
Thanks

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No frills
Its alright for the money
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 29 gen 2024
Dear Guest,Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again.Thanks,Management

2/10 Terribile

Brett

Non mi è piaciuto: Condizioni e dotazioni della struttura
Terrible room conditions
The flooring was popping up No entrance carpet to wipe shoes on The hvac was either heat all the time or turn it off
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 29 gen 2024
Dear Brett, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

10/10 Eccellente

Kerri

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very nice rooms!
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 6 gen 2024
Dear Kerri, I am happy to see that you had a satisfying experience looking at the comments. We are continuously working to improve our hospitality. Look forward to seeing you againThanks,Management

10/10 Eccellente

WELLINS

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 11 gen 2024
Thanks

10/10 Eccellente

Michael

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 14 dic 2023
Thanks

10/10 Eccellente

Payge

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Management, il giorno 14 dic 2023
Thanks

2/10 Terribile

Allen, Grawn

Got here and wasn’t able to check in… they said my reservation was canceled
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 21 dic 2023
Dear Guest,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,MAnagement

8/10 Buono

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Trashy looking place inside and out.
Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 14 dic 2023
Dear guest,Thank you so much for doing a review. We really appreciate your feedback. We will work harder to resolve your issue. Thanks and have a great day.

4/10 Scarso

Elizabeth, Baton Rouge

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I want to note that the guy at the front desk was really nice and helpful. But when we walked into our suite we were hit with an overwhelming smell from a scented plug-in. We took it out of the wall only to discover that it had been masking the smell of cigarette smoke. The bathroom was run-down as well and the floor felt gritty in places. We stay d here to travel on the cheap but we should have just spent the money.
Soggiorno di 3 notti a novembre 2023
Risposta di Management, il giorno 14 dic 2023
Dear guest, Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. Please be assured that I have taken this up very strongly and the concerned team has been told to ensure this will not happen in future.Thanks

10/10 Eccellente

Brian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 21 dic 2023
Thanks

2/10 Terribile

Karen

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Never Again!
Stayed in the same room 5 years ago. Reported an issue with the door then. Their fix was to remove a hinge. Urine stain on sheets. Complained, they gave me new sheets. Towels were stained and dirty, they didn't have any ready to replace. Handicap shower missing mount for non-handicap people. Had to squat to shampoo hair. Breakfast options were cereal, waffles, bananas and bad coffee. Were told the rooms had been renovated. Not the one we were in. Terrible experience, not coming back.
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 20 nov 2023
Dear Karen, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

2/10 Terribile

Anna

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Put in room right across from noisy washer/dryer that was used into late evening. Room was not furnished right for two people. No hand towels, only one bath towel and wash cloth. Mirror filthy. Desk top also filthy--foreign sticky substance. Trash on floor right outside of our door. I have pictures if you would like to see them. Had made reservation several days in advance, so there was ample time to prep room. Owner was not in office when we left about 8:30 so clerk could not adjust fees. I think we should get total refund. Contact me if you need pictures or additional details. Lynn Hoepfinger 231 233-6882. Night of stay, Nov 17.
Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 14 dic 2023
Dear Guest, I am distressed to see your comments.We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Thanks

2/10 Terribile

Tiffany

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was a nightmare
Soggiorno di 2 notti a novembre 2023
Risposta di Management, il giorno 20 nov 2023
Dear Guest, I want to personally apologize for the subpar experience you had during your stay with us.Thanks,Management

2/10 Terribile

David

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Blood droplets or some other similar looking splatter in the tub basin. Shower head detached from wall. Toilet was not clean upon arrival, trash can next to door wasnt changed as it had used condoms and wrappers in it still. No towels or rags to use had to go to office to get them i initially and then when i needed new ones. Just all around a horrible stay and i was booked 5 nights. They better be lucky it was non refundable or i definitely absolutely would not have stayed the first night let alone 4 additional nights. SMH
Soggiorno di 2 notti a ottobre 2023
Risposta di Management, il giorno 28 ott 2023
Dear David, My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the Thanks,Management

4/10 Scarso

Mike

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
This place is disgusting. It needs some serious TLC
Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 19 ott 2023
Dear Mike,We apologize for the inconvenience you had during your stay. We will take care of you when you come next time. Thank you for letting us know. AppreciatedThanks,Management

10/10 Eccellente

Holly

Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 14 dic 2023
Thanks

2/10 Terribile

Amanda

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room was dirty and bed was rock hard
Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 19 ott 2023
Dear Guest,We really appreciate your feedback. We will work hard to resolve this issue. Thank you and have a great dayManagement

2/10 Terribile

Jeff

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place was terrible. The floor was filthy and made my feet black. The diverter in the bathtub didn't work, so you couldn't take a shower just a bath. I picked up the phone to call the front desk, but the phone didn't work. I called on my cell and they sent a very nice lady who, with the help of a can of lithium grease, freed the diverter enough to get a half assed, low pressure shower. She told me the property was being remodeled and they hadn't gotten to my room yet. That seems to be common these days with hotels. The work that had been done was shoddy at best. The wall paint looked like an Earl Scheib paint job. The new flooring was just flopped down and not trimmed to fit The staff was very nice and did the best they could with what little they had. I wouldn't stay here again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Management, il giorno 19 ott 2023
Dear Guest, I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience.we will work on this…Thank you for letting us know. Appreciated..Management

2/10 Terribile

Eric

Soggiorno di 2 notti a ottobre 2023
Risposta di Management, il giorno 14 dic 2023
Thanks

8/10 Buono

Olga

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Staff - nice. Access-lack of elevator. Some areas - under construction.
Soggiorno di 3 notti a ottobre 2023
Risposta di Management, il giorno 19 ott 2023
Dear Olga,We really appreciate your feedback. We will work hard to resolve this issue. Thank you and have a great day.Thanks,Management

2/10 Terribile

Deborah

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Omg the dust in the room was so bad the shower didn’t work there was used shampoo in the bathroom the toilet looked like it hadn’t been cleaned for a long time the guy checking me in looked like he was on drugs 😞
Risposta di Management, il giorno 28 ott 2023
Dear Deborah, Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks,Management

10/10 Eccellente

Jeff

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a settembre 2023

6/10 Soddisfacente

Susan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room was really dirty and bugs in room. I complained and they got me new room
Soggiorno di 2 notti a settembre 2023
Risposta di Management, il giorno 22 set 2023
Dear Susan,Thank you for taking the time to tell us about your experience. We are sorry to hear that you were not completely satisfied with your experience.From an improvement point of view, we look for specific areas of your experience that need improvement.We will be looking forward to welcoming you back again soonThanks,Management

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely Terrible
This was by far the absolute worst place I have ever stayed. There wasn’t even a handle to flush the toilet. The walls were all but falling down. Mold and dirt everywhere. I even think there was a marijuana blunt on the floor under the sink. It was so bad we didn’t even bring our bags into the room. If it was a $35/night room I could maybe understand, but at over a $100 it was terrible. What the hotel is advertising is not what you will get. Use caution if you choose this place.
Soggiorno di 1 notte a settembre 2023
Risposta di Management, il giorno 22 set 2023
Dear Guest,Thanks for the stay.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Thanks,Management

2/10 Terribile

Sun

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was dirty smelly
Soggiorno di 1 notte a settembre 2023
Risposta di Management, il giorno 22 set 2023
Dear Sun,Thanks for the stay but sad to see the single star. My apologies for all the inconveniences. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Thanks,Management

8/10 Buono

Sanford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was super nice. The room was very clean.
Soggiorno di 1 notte a settembre 2023
Risposta di Management, il giorno 22 set 2023
Dear Sanford, Thank you for choosing our hotel for your upcoming stay and for reaching out to us with your request. We appreciate your interest in our services, and we are delighted to inform you that we can accommodate your request.Thanks,Management

10/10 Eccellente

Robert

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
the staff were friendly and accomodating enough,but the room had a "Raid bug bomb" smell that permeated it and REALLY ruined the experience. we also found used washcloths hanging on the shower curtain,and the floor made our feet dirty after stepping out of the shower. if it hadn't been for the SMELL and dirtyness of the room ,I would have given it a 4 star rating most likely.
Soggiorno di 1 notte a settembre 2023
Risposta di Management, il giorno 13 set 2023
Dear Robert,Thank you .We really appreciate that. We will work harder to make it better. Thank youThanks,Management

8/10 Buono

T

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023

2/10 Terribile

Nathan

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
BED BUGS! Terrible condition of the room and when we went to leave because of bed bugs they asked if we found more than one..... Ridiculous.
Soggiorno di 1 notte ad agosto 2023
Risposta di Management, il giorno 1 set 2023
Dear Nathan,Thank you for taking the time to tell us about your experience. We are sorry to hear that you were not completely satisfied with your experience.From an improvement point of view, we look for specific areas of your experience that need improvement.We will be looking forward to welcoming you back again soonThanks

4/10 Scarso

Marty

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
just nasty
other than the very nice young fellow at the front desk, the place is just nasty,dirty. sand in the tub, hair stuck to the shower walls. not the greatest of locations. we wont be back.
Soggiorno di 1 notte ad agosto 2023
Risposta di Management, il giorno 17 ago 2023
Dear Marty,We regret that we were unable to provide you with a satisfying experience this time. Although we made an effort to make each guest's stay with us unique, we regretfully fell short. We'll take action to make things better, and we're hoping you'll come back soon so we can make things right.Thanks,Management

2/10 Terribile

samuel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Management, il giorno 3 ago 2023
Dear Samuel,Thank you for taking the time to tell us about your experience. We are sorry to hear that you were not completely satisfied with your experience.From an improvement point of view, we look for specific areas of your experience that need improvement.We will be looking forward to welcoming you back again soonThanks,Management

4/10 Scarso

DIANA, black diamond

Soggiorno di 2 notti a luglio 2023
Risposta di Management, il giorno 9 ago 2023
Dear Diana, Thanks for the stay.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Thanks

6/10 Soddisfacente

David

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Things were otherwise normal except the room smells cigarette
Soggiorno di 1 notte a giugno 2023
Risposta di Hotel Manager, il giorno 4 lug 2023
Dear David,Thank you for your feedback. We apologize for the inconvenience caused by the smell of cigarette smoke in your room. We appreciate you bringing this to our attention, and we will investigate the issue to ensure it doesn't happen in the future. Hope to have the opportunity to provide you with a much-improved experience.Sincerely,Hotel Manager

2/10 Terribile

Tanner

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The worst hotel I have ever been to
Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Manager, il giorno 4 lug 2023
Dear Tanner,Thank you for your feedback, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please let us know. We hope to have the opportunity to better serve you in the future. Sincerely,Hotel Manager

10/10 Eccellente

Deborah

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
As soon as I opened the room door I could smell mold the room didn’t look like it had been cleaned the bed was fine and clean but the smell of mold has gave me a chest infection
Soggiorno di 1 notte a giugno 2023
Risposta di Management, il giorno 22 giu 2023
Dear Guest, Thank you for taking the time to tell us about your experience. We are sorry to hear that you were not completely satisfied with your experience.From an improvement point of view, we look for specific areas of your experience that need improvement.We will be looking forward to welcoming you back again soonSincerely,Management

4/10 Scarso

Donald

Soggiorno di 1 notte a giugno 2023
Risposta di Hotel Manager, il giorno 19 giu 2023
Dear Donald,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

6/10 Soddisfacente

kurt

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Hotel Manager, il giorno 15 giu 2023
Dear Kurt,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely,Hotel Manager

2/10 Terribile

Nancy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I thought we were entering the laundry- check in was in a side entrance - laundry being folded. Maybe regular area was being remodeled? Was old, outdated, paper thin walls. Asked for different room - none available. Noisy all night! Hard uncomfortable beds. The few choices at breakfast had signs saying only one banana - limits on eggs. First time ever, I have nothing good to say- especially since this wasn’t an inexpensive hotel. Horrible experience!!
Soggiorno di 1 notte a maggio 2023
Risposta di Hotel Manager, il giorno 8 giu 2023
Dear Nancy,Thank you for the stay and for sending this detailed feedback. I am extremely sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. Your observations are very much important to us. We will check each point your mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. Despite your disappointment, we hope you will consider giving us another opportunity.Sincerely,Hotel Manager

10/10 Eccellente

Jessica

Soggiorno di 3 notti a giugno 2023
Risposta di Hotel Manager, il giorno 27 giu 2023
Dear Jessica,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

2/10 Terribile

Albert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Filthy
Soggiorno di 1 notte a maggio 2023
Risposta di Hotel Manager, il giorno 29 mag 2023
Dear Albert,Thanks for the feedback. We apologize for any cleanliness issues you encountered during your stay. Your comments will be shared with our housekeeping team to ensure that any areas requiring improvement are addressed promptly. Hope you will visit again soon.Sincerely,Hotel Manager