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Recensioni per Megasaray Westbeach Antalya

5 out of 5
Megasaray Westbeach Antalya
Gursu Mah., Akdeniz Blv. 192, Konyaalti, Antalya

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 217 su 340 recensioni" "
Valutazione di 8 - Buono. 81 su 340 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 340 recensioni" "
Valutazione di 4 - Scarso. 11 su 340 recensioni" "
Valutazione di 2 - Terribile. 15 su 340 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Valeriy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good catering and choice of meals great. Clean, safe, convenient. Good organized entertainment for guests, including evening shows. And located in the city-easy acces to everything!
Soggiorno di 10 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear Valeriy,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

EMMA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is brilliant , the staff are lovely and friendly and cant be anymore helpful We had a delux balcony suite which looked out to the sea and front of hotel. Room was clean and spacious the bed was really comfy The food was second to none with a huge variety i did not have one bad meal in the week i stayed . Would definately recommend and i will be hopefully staying again
Soggiorno di 7 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear Emma,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Buono

Rosena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great time at Megasaray! The food options were amazing, and we really enjoyed the evening entertainment!
Soggiorno di 7 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear RosenaWe were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Daria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great time! Food was amazing, stuff are really nice and the location is on top:)
Soggiorno di 6 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear Daria,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Mashael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best food I ate in my entire trip in Turkey - delicious! The amenities are great. The beach is a short walk away and a shuttle is available - be aware that it's rocky and not sandy. We got a free upgrade to a corner room and the staff was very friendly.
Soggiorno di 2 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear Mashael,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

dana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great food options. Friendly staff.
Soggiorno di 2 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 20 mag 2024
Dear Dana,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Ahmed

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome Hotel definitely worth the price
Soggiorno di 2 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 15 mag 2024
Dear Ahmed,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Mohamed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 14 mag 2024
Dear Mohamed,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Lina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed for 6 nights at this hotel and I really enjoyed my stay. It was lovely and clean and lots of food options to choose from.what sets this hotel apart from others that I’ve stayed in, in Antalya, is the customer service. The staff are helpful and accommodating. Will definitely love to come back here again.
Soggiorno di 6 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 13 mag 2024
Dear Lina,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Yasmin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is actually the best hotel I have been to. Will definitely be coming back.
Soggiorno di 5 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 15 mag 2024
Dear Yasmin,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Lavarneiyaa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service.
Soggiorno di 7 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 8 mag 2024
Dear Lavarneiyaa,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Emrah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a maggio 2024
Risposta di Eren Özkaya / CRM Uzmanı / Megasaray Hotels, il giorno 8 mag 2024
Değerli Misafirimiz Emrah Bey,Değerli vaktinizi ayırarak otelimizi değerlendirdiğiniz için çok teşekkür ederiz. Sizlere üstün hizmet sunmak en büyük gaye ve hedefimiz. Tatiliniz süresince keyifli vakit geçirerek tesisimizden memnun kalmanız bizleri sevindirdi.Megasaray Hotels Ailesi olarak bir sonraki tatilinizde sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When I booked through Expedia I checked the box breakfast included. When I got there I found out all meals were included and drinks too. What a deal. And the buffet choices at each meal were beyond belief.
Soggiorno di 7 notti ad aprile 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 6 mag 2024
Dear John,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Yamila, Miami

Mi è piaciuto: Pulizia e servizi
A
Soggiorno di 4 notti a maggio 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 6 mag 2024
Dear Yamila,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Yamila, Miami

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
A
Soggiorno di 5 notti ad aprile 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 6 mag 2024
Dear Yamila,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Buono

Talha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I just finished my stay at Megasaray Westbeach, and my experience was generally good with some slight issues. Staff: Majority of the staff were very polite and helpful, with the exception of a few. The reception team are hit and miss, when asking some of them questions, they seem in a rush to end the conversation. This made me feel quite unwelcome and put me off asking further questions. The waiters in the restaurant/ lobby are very nice and had no issues with them. The worst experience with the staff was the 'bar manager' rudely spoke to my wife and told her to move to a different location of the hotel. As this upset my wife clearly, I bought the matter to the attention of the customer relations team, who claimed to be looking into the situation. However when I pointed who the person was, the staff claimed it was probably misunderstanding. Cleanliness: Staff are always cleaning the hotel, the housekeeping staff are very good and very polite, especially Bilge Karayel who deserves a mention for her excellant service. No issues with cleanliness. Decor: The majority of the hotel is very modern and feel like it's recently been renovated, however the rooms are a little outdated though. There were some issues whjch maintenance resolved. The options for food are endless and literally caters for all people. There is pretty much food always available. Amazing location, right next to the beach. Lots of taxis always nearby and many things to do. Felt very safe even walking at night.
Soggiorno di 7 notti ad aprile 2024
Risposta di Eren Ozkaya / CRM Specialist / Megasaray Hotels, il giorno 14 mag 2024
Dear Talha,First of all, we would like to thank you very much for taking your valuable time to share your opinions about our facility. Thanks to your comment, we continue to improve our services. As managers and employees, our primary goal is to satisfy our guests and to raise our service quality higher every day based on the feedbacks. Your comment has been shared with all our departments.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Eccellente

Suzan

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very friendly staff and food was fantastic and everything is very clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Aida Karsli, il giorno 25 apr 2024
Dear Guest,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

10/10 Eccellente

Steve

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Excellent hotel every member of staff pleasant and polite facilities and options for food and drink brilliant Will stay here again
Soggiorno di 5 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 24 apr 2024
Dear Steve;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Buono

IMRAN SADIQ

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely property great amnities. City view is nice and quiet
Soggiorno di 7 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 24 apr 2024
Dear Imran Sadiq;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Eccellente

MINAZ

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean ,food and service excellent.
Soggiorno di 2 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 24 apr 2024
Dear Guest;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Buono

Churchill, Edmonton

Mi è piaciuto: Pulizia
Nice location close to beach and lots of restaurants even though it’s all inclusive. The facilities are out dated and front desk staff is not attentive to say as minimum: our key was not working the first time so I had to go down for reactivating it again; we were not allowed to the restaurant first dinner as the reception didn’t give us wrist band; the internet was not set up for us so I had to call to get access… however the guest relations was very attentive after I wrote the Expedia check in comments and wanted to have a meeting with me, but I was not happy to go for a meeting with the hotel simply because I was there for vacation!
Soggiorno di 3 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 24 apr 2024
Dear Churchill,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Eccellente

Lindsay Allison

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the sea and mountain view out the window! Grounds very tidy and constantly cleaned for any keftover dishes & rubbish
Soggiorno di 4 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 16 apr 2024
Dear Lindsay Allison;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Eccellente

Danae

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Food was delicious everyone work super hard especially the ones in the restaurants
Soggiorno di 3 notti ad aprile 2024
Risposta di Aida Karsli, il giorno 15 apr 2024
Dear Guest,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.RegardsGuest Relations ManagerAida Karsli

8/10 Buono

Ilknur

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Das Essen war super
Soggiorno di 8 notti a marzo 2024
Risposta di Eren Ozkaya / CRM Spezialist / Megasaray Hotels, il giorno 9 apr 2024
Sehr geehrte Ilknur,Es hat uns sehr gefreut, Sie als unseren Gast begrüßen zu dürfen. Wir freuen uns sehr über Ihre Erfahrung und Zufriedenheit mit Ihrem Aufenthalt. Vielen Dank, dass Sie sich Ihre wertvolle Zeit genommen und Ihre Kommentare mit uns geteilt haben.Als Megasaray Hotels Familie freuen wir uns darauf, Sie bei Ihrem nächsten Urlaub wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,

8/10 Buono

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi
A bit dated. Nice staff at entrance. Guests not allowed to bring a friend in to even see their room - had to meet in lobby only.
Soggiorno di 3 notti a marzo 2024
Risposta di Aida Karsli, il giorno 8 apr 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli Guest Relations Manager

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The only problem we had on our first ever stay at the Megasaray was on Saturday 30th March when there was a type of Convention Party organized and set-up on the floor below our room, our room was 1040, the set-up for this party started at 14.00 with the music blasting that had complaints from guests trying to relax in the pool area, the sound set-up and band practicing went on until about 20.00, then the party started and became louder. Our room must have been directly above the band playing that not only was it very loud but our room was vibrating our shower rattled all evening to the point that it got so bad and now with a headache we left the hotel and walked the boardwalk. On calling the front desk they had absolutely no consideration for thier guests and we were told that "this was a private party and the hotel had no control on what goes on at this party but the music will stop at 23.00", no effort was made by the staff of the Megasaray to make us feel better, and from my past Managerial positions I know that the hotel is responsible for any activities on thier premeses, the hotel could have at least have made the effort to ask if they could reduce the noise slightly or even ask us if we would like to move to another room, but no, it seems the guests was NOT the priority at the Megasaray Hotel, and we feel that our next trip to Konyaalti from our home in Fethiye will be to go back to the Puerto Bello Hotel where they seem to make thier guests a priority.. Thank you..
Soggiorno di 3 notti a marzo 2024
Risposta di Aida Karsli, il giorno 6 apr 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli

10/10 Eccellente

Ursula

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Essen war sehr lecker, reichlich Auswahl. Dennoch habe ich am Ende des 2. Tages Magen - Darm mit Übergeben und starkem Durchfall bekommen. Das Personal war supernett. Die Abendanimation hat uns nicht so gefallen. War ziemlich langweilig und auch viel auf russischen Geschmack ausgelegt. Der Wellnessbereich mit Indoorpool, Sauna, Dampfbad, Hamam und Fitnessstudio hat uns sehr gefallen. Auch die Möglichkeit kostenlos Billard spielen zu können, fanden wir klasse. Leider ging das nur einen Abend, dann war der Tisch kaputt !
Soggiorno di 2 notti a marzo 2024
Risposta di Aida Karsli, il giorno 30 mar 2024
Sehr geehrte Gäste,An erste Stelle möchten wir Ihnen für Ihre Bewertung zu danken. Sie können sicher sein, dass alle Kommentare, Anregungen und Beschwerden zu unserem Management weitergeleitet werden. Wir werden uns sehr freuen, Sie wieder in unserem Hotel zu sehen.Mit freundlichen Grüssen,Aida KarsliGaestebetreuungsmanagerin

10/10 Eccellente

mustafa

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
5 sterne
Soggiorno di 1 notte a marzo 2024
Risposta di Aida Karsli, il giorno 26 mar 2024
Lieber Gast Mustafa;Herzlichen Dank für die Bewertung.Wir hoffen das Sie bald wieder Megasaray West Beach besuchen werden.HochachtungsvollAida KarsliGaestebetreuungsmanagerin

10/10 Eccellente

Pavel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to access, right on the water
Soggiorno di 1 notte a marzo 2024
Risposta di Aida Karsli, il giorno 22 mar 2024
Dear Pavel;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Buono

Terence

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff could be a bit more friendly/smiley… though that could be down to the language barrier
Soggiorno di 4 notti a marzo 2024
Risposta di Aida Karsli, il giorno 22 mar 2024
Dear Terence,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

8/10 Buono

Peter Allan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not as good as our stay at Xmas. Food selection not as good, ok if you liked chicken! Entertainment very poor, none on the Sunday we arrived. The quiz on Monday exactly the same as at Xmas.
Soggiorno di 3 notti a marzo 2024
Risposta di Aida Karsli, il giorno 25 mar 2024
Dear Peter,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Eccellente

Faruk Eren

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Der Service war erstaunlich, wir buchten es für einen sehr guten Preis und gingen mit sehr geringen Erwartungen dorthin, doch das Hotel war hundert von hundert. Alles war so sauber, die Mitarbeiter waren sehr nett und hilfsbereit und das Essen war köstlich. Wir werden auf jeden Fall wieder dorthin gehen.
Risposta di Aida Karsli, il giorno 19 mar 2024
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu schreiben. Es hat uns sehr gefreut, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Alles, was Sie von Ihrem Herzen erwarten. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Eccellente

Pavel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr nettes und zuvorkommendes Personal, schmackhafte Küche und Lage in einer großartigen Gegend
Soggiorno di 4 notti a marzo 2024
Risposta di Aida Karsli, il giorno 18 mar 2024
Lieber Gast, Zunächst wünschen wir Ihnen einen schönen Tag als Megasaray West Beach. Vielen Dank, dass Sie Ihre kostbare Zeit genommen haben und uns diesen netten Kommentar übermittelt haben. Die Zufriedenheit mit unseren Dienstleistungen und insbesondere das Teilen dieser Situation auf der Kommentarseite motivieren uns um mehr anzubieten. Wir möchten, dass Sie wissen, dass wir Sie immer gerne als unseren Gast in unserer Anlage begrüßen. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Eccellente

Igor

Soggiorno di 3 notti a marzo 2024
Risposta di Aida Karsli, il giorno 5 apr 2024
Уважаемый Игорь,Спасибо за Вашу оценку.Мы надеемся, что в ближайшее время вы снова посетите наш отель Megasaray West Beach. С Уважением Аида КарслыМенеджер отдела по работе с гостями

10/10 Eccellente

FARUK

Soggiorno di 5 notti a marzo 2024
Risposta di Aida Karsli, il giorno 13 mar 2024
Değerli Misafirimiz Faruk;Değerlendirme için teşekkür ederiz.Umuyoruz Megasaray West Beach otelimizi en yakın zamanda ziyaret edersiniz.SaygılarımlaAida Karslı Misafir İlişkileri Müdürü

8/10 Buono

sidhrah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place, close to beach, facilities at the hotel were great. Good food options, had a lovely stay here. Would recommend
Soggiorno di 5 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 1 mar 2024
Dear Guest,We are very happy to hear that we have welcomed you in our hotel in line with the standards and targets of our service quality. Your comment has been shared with all units. We would like to state that we would be happy to host you again at our hotel. Best RegardsGuest Relations ManagerAida Karsli

6/10 Soddisfacente

NIANGANE

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 29 feb 2024
Dear Guest;We would like to thank you for offer the assessment to our attention.Best RegardsGuest Relations ManagerAida Karsli

10/10 Eccellente

Gülay

Top locatie ! Vriendelijk en meedenkend personeel. Dank je wel voor alles Berna!
Soggiorno di 6 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 26 feb 2024
Lieber Gast;Herzlichen Dank für die Bewertung.Wir hoffen das Sie bald wieder Megasaray West Beach besuchen werden.HochachtungsvollAida KarsliGaestebetreuungsmanagerin

10/10 Eccellente

Kilian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful food, perfect location, but most of all: the staff is great and will make you feel at home the moment you walk into the hotel!
Soggiorno di 5 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 24 feb 2024
Dear Guest,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Eccellente

Letitia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great food options, activities, friendly staff, proximity to the beach.
Soggiorno di 5 notti a gennaio 2024
Risposta di Aida Karsli, il giorno 24 feb 2024
Dear Guest,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.RegardsGuest Relations ManagerAida Karsli

10/10 Eccellente

Josephine

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Customer Relation Team was excellent especially the lady with black wavy hair. She was very friendly and helpful. She paid attention to details and wished me Happy Birthday! She quickly resolved my complaint upon our arrival. Upon our departure another lady together with her manager dealt quickly with the issue which i had with the dining area as well. Also, the waiter who wears a pointy earring is extremely helpful. He provided an exemplary service.
Risposta di Aida Karsli, il giorno 21 feb 2024
Dear Guest Josephine;Thank you for your kind comment and satisfaction. A nice vacation makes us as happy as you. It inspires us to be better. On behalf of our managers and all employees, we would like to thank you for choosing us. We would like to inform you that we look forward to welcome you again, and your comments shed light on our vision to improve us every day and also to fix minor disruptions in this way, in which we define our mission as guest satisfaction .SincerelyAida Karsli Guest Relations Manager

8/10 Buono

Connie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hjælpsom personale og god service
Soggiorno di 7 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 21 feb 2024
Dear Guest,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Eccellente

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Det var god mat, hyggelige personalet, ren, komfortabel senger. Alt var 10 av 10 Vi er veldig fornøyd.
Soggiorno di 1 notte a febbraio 2024
Risposta di Aida Karsli, il giorno 21 feb 2024
Dear Guest Maria;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Eccellente

DONNA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel
Lovely room. Great seaview. Staff attentive. Good selection.of food offered
Soggiorno di 2 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 21 feb 2024
Dear Guest Donna,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 21 feb 2024
Dear Guest Thomas;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Eccellente

Gizem

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
İyi bir lokasyona sahip ve mükemmel manzarası var. Tüm çalışanlar çok güleryüzlü İlgili,Saygılı ve samimi .Özellikle Yasin Şefe ve güzel ekibine mükemmel yemekler için çok teşekkür ediyoruz.
Soggiorno di 3 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 19 feb 2024
Değerli Misafirimiz,Sizin görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor, değerli yorumlarınızı ve görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Daha güzel anılarla ayrılacağınız bir sonraki tatilinizde sizlere tekrar hizmet etmeyi dileriz. Soru ve istekleriniz için bizimle iletişime geçmekten lütfen çekinmeyiniz.Güzel ve sağlıklı günler dileriz.SaygılarımızlaMisafir İlişkileri Müdürü Aida Karslı

10/10 Eccellente

Vas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
One of the better hotels in the area
Soggiorno di 1 notte a febbraio 2024
Risposta di Aida Karsli, il giorno 19 feb 2024
Dear Guest,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

8/10 Buono

Lucie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Schönes Hotel mit sehr freundlichem Personal. Essen war zu jederzeit gut und reichlich.
Soggiorno di 4 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 16 feb 2024
Lieber Gast Lucie,Zunächst einmal vielen Dank, dass Sie unsere Megasaray West Beach -Familie bewertet haben. Wir freuen uns auch, dass Sie mit dem Service, den Sie von uns erhalten, und dem freundlichen Umgang unserer Mitarbeiter zufrieden sind. Ich hoffe, Sie wieder zu begrüßen.HochachtungsvollGaestebetreuungsmanagerinAida Karsli

10/10 Eccellente

Alison

Soggiorno di 3 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 17 feb 2024
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Eccellente

Cengiz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2024
Risposta di Aida Karsli, il giorno 11 feb 2024
Değerli Misafirimiz Cengiz Bey;Değerlendirme için teşekkür ederiz.Umuyoruz Megasaray West Beach otelimizi en yakın zamanda ziyaret edersiniz.SaygılarımlaAida Karslı Misafir İlişkileri Müdürü