A very warm welcome to Hong Kong and thanks for choosing Holiday Inn Golden Mile! Thank you for giving us a high score on this platform! We look forward to your next stay with us very much! It would be our absolute pleasure! Warmest Regards, Carlos Souza General Manager

Firstly, many thanks for posting your review and feedback, and for this valuable opportunity to respond. It is clear from your comments that we fell well short of your expectations – so please allow me to begin by apologising for your experience which is certainly neither the norm, nor one I would want you to have as a first impression of my hotel. With regard to your feedback on our restaurant prices, please be assured that the cost of dining with us remains competitive for the city, our privileged location and our hotel rating category. I was sorry to hear that you were disturbed by noise in your room, but I must admit that it is not often that we receive this feedback, however I do not want to detract from your personal experience in any way, so please once again, accept my sincere apologies. I do hope that this will not deter you from one day returning, and providing us with the chance to impress you somewhat better than we did on this occasion. Warmest regards.

Many thanks for taking the time to share your feedback here on this site, and indeed for choosing us as for your trip to the city. Of course, I was extremely disappointed to come across your review here, and wanted to take this opportunity to acknowledge your feedback and extend my sincere apologies to you for your personal experience. I can assure you that your comments regarding noise from outside the hotel is extremely rare, but I would like to extend my apologies for any disturbance you encountered. I do hope that one day I might have the privilege of welcoming you back, and have the opportunity to impress you somewhat better than we did on this occasion – and indeed as I know we can. Warmest regards.

Thank you for taking the time to post your review and scores here, and for this valuable opportunity to respond. I was sorry to hear that you were disturbed by the traffic outside, I must admit that this is an extremely rare occurrence and piece of feedback to receive, but I do not want to detract from your person experience in any way, so please accept my heartfelt and sincere apologies. It is clear that this impacted upon the enjoyment of your stay, and for that I'm sorry. I do hope that this will not deter you from returning, and providing us with the chance to impress you somewhat better than we did on this occasion. Warmest regards from us all here at the Holiday Inn Golden Mile.

Please do forgive my response to you here in English, but I wanted to take this opportunity to thank you for posting your feedback and scores here, and indeed for this valuable opportunity to respond. I was of course sorry to read that we fell short of your expectations in some areas, and I will be sure to raise your specific feedback on your accommodation with the housekeeping department for review. Please be assured that your feedback is not the norm, so I do hope to one day have the privilege of welcoming you back, providing us with the opportunity to impress you somewhat better than we did on this occasion – and indeed as I know we can. Thank you for choosing us as your hotel in Hong Kong, and we hope to see you again soon. Warmest regards.

Thank you for taking the time to post your review here, and for this valuable opportunity to respond to you here. It is clear that we fell well short of your expectations, and for that please do accept my sincere apologies. That said, it good to hear that you appreciated the provision of our complimentary smart phones with free calls and wifi access and hope it was of value to you as you were out and about exploring. I value your custom, and we get it right more often than we get it wrong - so I do hope to have the chance to welcome you back so we might impress you somewhat better than we did on this occasion. Warmest regards from myself and the entire team here in Hong Kong.

Thank you for rating us 4 out of 5 for excellence! We appreciate your feedback and are committed to continually improving to ensure an even better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an enjoyable stay.

Your feedback is valuable to us as we continuously strive to improve our services and exceed our guests' expectations. We appreciate your comments and will use them to enhance the overall guest experience at our hotel.Once again, thank you for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better staying experience.Best regards,Carlos SouzaGeneral Manager

We're glad to hear that you enjoyed the area around the Holiday Inn Golden Mile in Hong Kong! Being located in a safe and lively neighborhood certainly adds to the overall experience for our guests. With plenty of activities and attractions nearby, there is always something to do and explore. We hope you had a memorable time discovering all that the area has to offer. Thank you for sharing your positive feedback, and we hope to welcome you back in the future for another enjoyable stay.Best regards,Carlos Souza General Manager

Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay. We appreciate your comments and are glad to hear that you found our hotel's location to be convenient, with easy access to the metro station and airport bus. We understand the importance of a good location for our guests' convenience.We're pleased to hear that you found the furnishings to be acceptable. We strive to provide a comfortable and pleasant stay for all our guests.Warmest regardsCarlos SouzaGeneral Manager

It is great to hear that we have served you well during your trip in Hong Kong. On behalf of us all here at the Holiday Inn Golden Mile, we very much hope to have the pleasure and privilege of welcoming you back very very soon. Warmest regardsCarlos SouzaGeneral Manager

Thank you for choosing us for your stay in Hong Kong. Your custom at our hotel is very much appreciated. I hope to have the pleasure and privilege of welcoming you again soon. We hope you will visit us again the next time you find yourself in Hong Kong. Warmest regards, Carlos SouzaGeneral Manager

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel, especially when traveling with small children. We understand the importance of a convenient location, and we're glad that our hotel's location worked well for you and your family.We strive to provide a welcoming and accommodating environment for families, and we're delighted that you found our hotel suitable for your needs. If there's anything specific that made your stay with your kids enjoyable, please let us know so that we can continue to enhance our services and amenities for families.Thank you once again for your kind words. We hope to have the pleasure of hosting you and your family again in the future. If you have any further questions or requests, please feel free to reach out to us. Safe travels!Warmest regards, Carlos Souza General Manager

Thank you for taking the time to share your positive feedback about convenient location and friendly staff on your recent stay at our hotel. We are glad that our location made your stay more convenient and our staff left a positive impression on you with their friendly and helpful demeanor. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

Thank you for taking the time to provide feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and enjoyed various aspects of your stay. Creating a comfortable and relaxing environment for our guests is important to us, and we are glad that we could meet your expectations in this regard. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Thank you for taking the time to post your review here on our website, and indeed for this valuable opportunity to respond. It is exceptionally good to see that our performance has met with your expectations on your visit, and we have achieved the maximum score! Please know that your custom is very valued, and look forward to having the pleasure and the privilege of welcoming you back in the not too distant future. Warmest regards Carlos SouzaGeneral Manager

Thank you for choosing our hotel and taking the time to give rating on your recent stay. We look forward to welcoming you back in the future.

很高興你感到我們酒店地點進出方便，環境安全。期待您再次的造訪！總經理蘇嘉洛

We are very glad to see that you have found your experience with us pleasant and excellent. We look forward to having the chance to host you again, hope to see you again the next time you visit Hong Kong.Warmest Regards,Carlos SouzaGeneral Manager

Thank you for choosing our hotel and taking the time to provide positive review on your recent stay at our hotel. We look forward to welcoming you back in the future.

Thank you for taking the time to provide positive feedback and rating on your recent stay at our hotel. We are thrilled to hear that you had an excellent experience during your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Thank you for your kind remarks and high score for your staying experience with us.We look forward to hosting you again the next time you visit Hong Kong!Best Regards,Carlos SouzaGeneral Manager

We are very glad to know that you are satisfied with our pricing. We look forward to having you again with us the next time your visit Hong Kong!Warmest Regards,Carlos SouzaGeneral Manager

感謝您對我們酒店的服務人員給予的服務的讚賞！我們很高興聽到您在酒店遇到的服務人員都非常友善，提供了優質的服務。我們的團隊致力於為每一位客人提供溫暖和熱情的服務體驗。您對他們辛勤工作的肯定將是最好的鼓勵。再次感謝您選擇我們的酒店，期待下次再為您服務！總經理蘇嘉洛

Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comment about the location while also acknowledging your concerns regarding the condition of the building and the air conditioning. We will review your feedback and ensure that our cooling systems are functioning optimally to provide a comfortable atmosphere within the rooms. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Thank you for choosing our hotel and sharing your review on your recent stay at our hotel. We look forward to welcoming you back in the future.

Thank you for choosing our hotel and sharing your review on your recent stay at our hotel. We look forward to welcoming you back in the future.

Thank you for choosing our hotel and sharing your review on recent stay at our hotel. We look forward to welcoming you back in the future.

Thank you for choosing our hotel as your accommodation choice, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your future stays or if you have any further suggestions, please feel free to reach out to us.

Thank you for taking the time to provide feedback on your recent stay at our hotel. We are glad to hear that our hotel was in good location which met your expectations and contributed to a positive experience during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your comment about our hotel's location and the proximity to the subway line has provided you with convenient transportation options, allowing guests to navigate Hong Kong easily. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Thank you for your feedback! We appreciate your understanding that adjusting expectations can contribute to a great experience at our hotel. We strive to provide a comfortable and enjoyable stay for all our guests. If there are any specific areas where we can improve, we would love to hear your suggestions. We value your custom and hope to have the opportunity to exceed your expectations in the future. Thank you for choosing our hotel!Warmest Regards,Carlos Souza General Manager

Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome time at our hotel. We pride ourselves on providing a seamless check-in and check-out experience, and we're glad to know that it was a breeze for you. We sincerely apologize for the hiccups you experienced with the cleanliness of the spoons and glasses. We appreciate your feedback and will address this issue with our housekeeping team to ensure it doesn't happen again. We also apologize for the room being a bit chilly without an adjustable temperature. We'll look into this matter to provide better comfort for our guests in the future.However, we're delighted to hear that these minor issues didn't overshadow the overall great experience you had. We're thrilled that you had a blast, and we would be absolutely thrilled to welcome you back in the future. Thank you for choosing our hotel, and we look forward to providing you with an even better stay next time!Warmest Regards,Carlos SouzaGeneral Manager

Thank you for your feedback! We're delighted to hear that our hotel's central location is convenient for your family of 5. We aim to provide comfortable accommodations for families, and we're glad we could meet your expectations.If you have any specific suggestions or requests to further enhance your experience or accommodate your family's needs, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you and your family back in the future.Warmest Regards,Carlos SouzaGeneral Manager

Thank you for sharing with us your generous review. We are so very glad to hear that you have enjoyed your stay at Holiday Inn golden mile.Warmest Regards,Carlos SouzaGeneral Manager

Thank you for taking the time to provide us feedback on your recent stay at our hotel. We apologies for the inconvenience you experienced during your stay. We understand your concerns regarding our dated room and amenities while we are constantly working on improving our property and guest experience, and your comments will be taken into consideration for our future upgrades and renovations. We value your feedback and want to assure you that we are committed to providing a pleasant and enjoyable stay for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Warmest regards, Carlos Souza General Manager

Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.

I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you on this particular platform and that you would recommend my hotel to other visitors of this site – rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile Hong Kong. Thank you once again, I do hope to be able to welcome you back with us on your next trip to Hong Kong. Hope to see you again soon!Warmest regards,Carlos SouzaGeneral Manager

Thank you for your feedback! We're glad to hear that you enjoyed both the location and the comfort of your stay.We understand the importance of a convenient location for our guests, and we strive to provide easy access to various attractions, transportation options, and amenities in the surrounding area.Ensuring a comfortable stay is one of our top priorities. We work hard to provide cozy accommodations, quality services, and amenities that contribute to a pleasant and relaxing experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,Carlos SouzaGeneral Manager

Thank you for sharing your review here with us, we look forward to having you again the next time you visit Hong Kong.Warmest Regards,Carlos SouzaGeneral Manager

Thank you for awarding your stating experience at an 8 out of 10. we are very glad to see that you have enjoyed your stay with us and we hope to see you again very soon.Warmest Regards,Carlos SouzaGeneral Manager

We apologize for the inconvenience you experienced during your stay at our hotel. We understand that the situation with the additional charge for the third person was frustrating and that the communication with the trainee at the reception was not ideal.We strive to provide clear and transparent information regarding any additional charges or policies, and it seems that we fell short in this instance. We apologize for the inconvenience caused and any confusion it may have caused you and your party.We truly value your feedback as it helps us identify areas for improvement. We will address the issue with our reception team to ensure better communication and language proficiency in the future.While we are glad to hear that you appreciated the location of our hotel and found our concierge to be friendly, we regret that there were no other positive aspects of your stay that stood out to you.Once again, we apologize for any inconvenience caused and appreciate your feedback. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Best regards,Carlos SouzaGeneral Manager

Thank you for your very kind words regarding your recent stay at our hotel. We are thrilled to hear that you found the experience to be very good, with super clean facilities and friendly staff. We also appreciate your recognition of our excellent location.Our team takes great pride in maintaining a high standard of cleanliness throughout the hotel, as well as providing friendly and attentive service to our guests. It's wonderful to know that our efforts have made a positive impression on you.We also understand the importance of a prime location, and we are glad that our hotel's location met your expectations. We strive to offer convenience and accessibility to our guests, allowing them to make the most of their stay and explore the surrounding area easily.Thank you for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Carlos Souza

I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you and that you would recommend my hotel to other visitors of this site – rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile. Thank you once again,, I do hope to be able to welcome you back with us on your next trip to Hong Kong.Warmest and best regards,Carlos SouzaGeneral Manager

Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We take your comments very seriously and will use them as an opportunity for improvement.We understand that the condition of the rooms did not meet your expectations, and we apologize for any dissatisfaction caused. We continuously strive to maintain and update our facilities to provide a comfortable and enjoyable stay for our guests. We will take your feedback into consideration as we plan future renovations and upgrades. Thank you.Regarding the service, we regret that it did not meet your expectations. Our goal is to provide exceptional service to all our guests, and we apologize if we fell short on this occasion. We will review our training and processes to ensure that our staff delivers the level of service that our guests deserve.We appreciate your feedback as it helps us to identify areas for improvement. We hope that you will give us another opportunity to provide you with a better experience in the future.If you have any further questions, or concerns or if there is anything we can do to address your specific issues, please feel free to reach out to our management team directly. We value your feedback and would like to make it right.Thank you again for choosing our hotel, and we hope to have the chance to welcome you back and exceed your expectations in the future.Best regards,Carlos Souza General Manager

I’m so pleased that you felt my hotel comfortably accommodated all your needs, and I do hope you found some time to relax and enjoy the very best of our fantastic city. It’s also wonderful to see that you have awarded my team with the highest possible scores available to you (5). Rest assured, your feedback is greatly appreciated by all of us here at the Holiday Inn Golden Mile. Thank you once again, I do hope to be able to welcome you back with us on your next trip to Hong Kong.Warmest regards,Carlos SouzaGeneral Manager

Thank you for your feedback. We appreciate your positive comments about the amazing location of our property. We understand that a convenient location can greatly enhance the overall experience of your stay.We're also glad to hear that our staff provided you with excellent service and were accommodating to your needs. Our team strives to create a welcoming and comfortable environment for our guests.Regarding the rooms, we apologize if they did not meet your expectations. We value your feedback here and will take it into consideration as we continue to make improvements to enhance the overall guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back again in the future.Best regards,Carlos SouzaGeneral Manager

Thank you for your generous score, we look forward to having you again with us the next time you visit Hong Kong!Warmest of Regards,Carlos SouzaGeneral Manager

Dear valued guest,Thank you for taking the time to share your positive feedback about our hotel's location. We are delighted to hear that you found our location to be very good and convenient for both business and family vacations. Being close to the subway, shopping malls, dining options, and within walking distance to the Bayfront allows our guests to have easy access to various amenities and attractions.We strive to provide a central and accessible location that enhances our guests' experience during their stay. Your satisfaction is important to us, and we are glad that our location met your expectations.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,Carlos Souza

Thank you for sharing your positive experience at Holiday Inn Golden Mile!We're delighted to hear that you enjoyed our hotel's location in a bustling shopping area with convenient transportation. Being in the heart of the action allows our guests to easily explore and indulge in the vibrant shopping scene of Hong Kong.We're glad that you found the room size to be spacious compared to other hotels in Hong Kong. We understand the importance of providing comfortable and well-appointed accommodations for our guests to relax and unwind during their stay.It's wonderful to know that you received courteous service from our staff and experienced excellent service throughout your stay. Our team takes pride in delivering exceptional service to ensure our guests have a memorable experience.We're also pleased to hear that an air purifier was set up in your guest room, providing a clean and fresh environment for your comfort. We strive to prioritize the well-being of our guests and provide a pleasant atmosphere.Thank you for highlighting the assistance of Doorman Tom. We appreciate the dedication and helpfulness of our staff members, and we will pass on your kind words to Tom.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Carlos SouzaGeneral Manager