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Recensioni per Hotel Madera Hong Kong

4 out of 5
Hotel Madera Hong Kong
1 Cheong Lok Street, Jordan, Kowloon

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 438 su 1000 recensioni" "
Valutazione di 8 - Buono. 394 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 107 su 1000 recensioni" "
Valutazione di 4 - Scarso. 45 su 1000 recensioni" "
Valutazione di 2 - Terribile. 16 su 1000 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Stephen Thomas, Bristol

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All good. Thanks to all staff.
Soggiorno di 4 notti a marzo 2024
Risposta di Fiona Wong Front Office Manager, il giorno 26 apr 2024
Dear Stephen Thomas, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Kirby

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
浴缸特別，不錯
Soggiorno di 1 notte a dicembre 2023
Risposta di 黃樂欣 前堂部經理, il giorno 18 apr 2024
敬愛的Kirby 您好 感謝您抽出寶貴時間與我們分享您在木的地酒店的住宿體驗。 我們很高興得知你有一個愉快的經歷，並對我們酒店各方面感到滿意。 我們真誠的期待並歡迎您再次光臨! 敬祝 安康 黃樂欣 前堂部經理

10/10 Eccellente

Chong

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super convenient to MTR and eateries. Very friendly and helpful staff especially counter staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 22 mar 2024
Dear Chong, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

jason

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
比較可惜住宿樓層低，沒有住到配有免治馬桶的房型😅其他硬體冷氣足、冰箱冷、水壓夠力、枕頭舒適，房間大小搭配住宿價位是可以接受的
Soggiorno di 4 notti a marzo 2024
Risposta di 黃樂欣 前堂部經理, il giorno 22 mar 2024
敬愛的Jason 您好 感謝您抽出寶貴時間與我們分享您在木的地酒店的住宿體驗。 我們很高興得知你有一個愉快的經歷，並對我們酒店各方面感到滿意。 我們真誠的期待並歡迎您再次光臨! 敬祝 安康 黃樂欣 前堂部經理

6/10 Soddisfacente

Oi Yoke Annie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 7 mar 2024
Dear Oi Yoke Annie, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manage

8/10 Buono

??

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 7 mar 2024
Dear Guest, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manage

8/10 Buono

hana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 1 mar 2024
Dear Hana, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manage

8/10 Buono

Gary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pros: Very convenience location. And friendly staff too. Cons: lift space. Can be a little congested at time. Did request for a higher floor but missed out this time. So the view wasn’t great at all and had to keep the curtain closed at all time.
Soggiorno di 5 notti a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 7 feb 2024
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Felix

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good property and fairly clean. Staff is extremely professional and on par with US hotels. Amazing roof deck. My only criticism is that the carpets could be cleaner but was not that bad.
Soggiorno di 5 notti a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 4 feb 2024
Dear guest, Thank you for sparing your precious time to share your feedback. We are sorry to hear that we failed to meet your expectation on this occasion and would like to extend our most sincere apologies for the disappointing experience. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Witcha

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good choice hotel near Jordan station
Very center location , Spacious room , always smile staffs , reasonable price , cheaper and more quality than other hotel nearby.
Soggiorno di 2 notti a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 4 feb 2024
Dear Guest, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our hotel are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Tetsuya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 29 gen 2024
Dear Tetsuya, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manage

4/10 Scarso

Roger, Chino Hills

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
When it comes to selecting a hotel, I want clean, good location, and good value, in that order. Unfortunately, this hotel did not feel clean. Old is perfectly fine, carpet feels dirty, stains on the sink perimeter, hair in a few places. Overall feels poorly maintained. The direct call buttons on the phone supposed to be front desk and housekeeping didn't work. A recessed light didn't work, etc. Location turns out to be just average, a bit of a walk to the pier to the south and to the street markets to the north. Sorry, I can't recommend this place.
Soggiorno di 2 notti a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 29 gen 2024
Dear Roger, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Yik Leung

Soggiorno di 1 notte a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 18 gen 2024
Dear Yik Leung, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
可もなく不可もなく
バスタブがありましたが、前の人の湯アカが残っていて気持ち悪かった。
Soggiorno di 2 notti a gennaio 2024
Risposta di Fiona Wong Front Office Manager, il giorno 29 gen 2024
Dear Guest, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

6/10 Soddisfacente

Kyonghwa

Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 16 gen 2024
Dear Kyonghwa, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel room
Room is clean and well maintained. Room size is good for couple. Hotel staffs are very friendly and helpful. Hotel is located conveniently near Jordan MTR.
Soggiorno di 5 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 8 gen 2024
Dear Guest, Thank you for taking your precious time to post the comment of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Juan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Stay- Strategically Located
Stayed for 5D4N. A very convenient location to stay. About 5 mins walk from Jordan MTR Station (Tsuen Wan Line- Red Line). Appx 15 mins walk to Avenue of Stars. Appx 30 mins walk to Kowloon Ferry Terminal (to Macao). (Turbo Jet- China Ferry Terminal). Room is spacious. Comfortably accommodate 2 pax. Fernando is a very very friendly & accommodating Front Desk Personnel. Always smiling & ever-ready to greet/ receive any guest/ enquiries. Good job Madera Hotel & Fernando..... Keep it up.
Soggiorno di 4 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 8 gen 2024
Dear Juan, Thank you for taking your precious time to post the comment of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Huan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 3 gen 2024
Dear Huan, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel room was so spacious, clean, and the staff was so kind and nice. The hotel was within walking distance to the train so it was so convenient and on a major street where there was lots of eat and see. Definitely recommend it, worth every penny!
Risposta di Fiona Wong Front Office Manager, il giorno 8 gen 2024
Dear Amy, Thank you for taking your precious time to post the comment of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

6/10 Soddisfacente

RAYMOND, Brooklyn

Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 3 gen 2024
Dear Raymond, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Xiang

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The premier location, spacious rooms, and modern condition are the highlights of this hotel. However, I had higher expectations for the level of hospitality from the hotel staff. I only interacted with a few receptionists, some of whom seemed shy. I hope they can be more welcoming to guests. One disappointment during my stay was the cleanliness of the room. It seems that not only a good room cleaner is needed, but also a competent housekeeper to ensure improvement in this area.
Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 5 gen 2024
ear Xiang, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedbacks are extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Chiamei

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
一個很舒適，又寬大的房間
交通便利，房間的擺設很舒適，附近的美食也很多
Soggiorno di 1 notte a dicembre 2023
Risposta di 黃樂欣 前堂部經理, il giorno 27 dic 2023
敬愛的客戶 您好 感謝您抽出寶貴時間與我們分享您在木的地酒店的住宿體驗。 我們很高興得知你有一個愉快的經歷，並對我們酒店各方面感到滿意。 我們真誠的期待並歡迎您再次光臨! 敬祝 安康 黃樂欣 前堂部經理

6/10 Soddisfacente

lam lai

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 27 dic 2023
Dear Lam Lai, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

6/10 Soddisfacente

Xiuwei

Mi è piaciuto: Pulizia e personale e servizio
The air conditioning was noisy, I was hard to sleep.
Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 27 dic 2023
Dear Xiuwei, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback on the room maintenance and the hotel facilities are extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Ying Kit

Soggiorno di 1 notte a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 27 dic 2023
Dear Ying Kit, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

alex

Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Alex, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Audrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location very good.
Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Audrey, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

KAZUMI

Viaggio di gruppo
Mi è piaciuto: Servizi
Soggiorno di 2 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Kazumi, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

John CM

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Vacation after pandemic.
Hotel was a little run down with torn towels and carpet ,phone was not working. Location was excellent, close to transits and eateries.
Soggiorno di 4 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear John CM, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback on the room maintenance and the hotel facilities are extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Alphonsus

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room spacious, good value for money, conscientious staff including housekeeping. Hotel location surrounded by plenty of dining choices just across Nathan Road. Hotel should consider blocking a couple of space infrontof hotel to facilitate transport pick-up / drop-off for hotel guests.
Soggiorno di 3 notti a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Alphonsus, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

WING SZE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staffs are kind and helpful!
Soggiorno di 1 notte a dicembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Wing Sze, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

chingwah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient location! Friendly staffs! Quick repairs!
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 4 dic 2023
Dear Chingwah, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

4/10 Scarso

Fong Wa

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Dirty
Soggiorno di 2 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Fong Wa, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback on the room cleanliness are extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Louise

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel. Very clean and comfortable. Staff on reception were very efficient and helpful. Check in and checkout was seamless. Hotel was walking distance from Metro station and bus stop meters away. Only negative was no restaurant on site.
Soggiorno di 2 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 4 dic 2023
Dear Louise, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

John CM

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Location is excellent, its closed to a lot of eateries, friendly staff, convenient as its a 5 minutes walk from the subway station. The room was just too cold with no adjustment can be done to the temperature control.
Soggiorno di 6 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 4 dic 2023
Dear John CM, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

6/10 Soddisfacente

KAM LUNG

Soggiorno di 2 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 19 dic 2023
Dear Kam Lung, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Naoya

Mi è piaciuto: Pulizia e personale e servizio
If u had wash let for toilet. I will return again.
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 27 dic 2023
Dear Naoya, Thank you for taking your precious time to post the comment of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Sze

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It will be better if u have heat on,it’s cold
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 27 dic 2023
Dear Sze, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Ka Ho

Soggiorno di 1 notte a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 4 dic 2023
Dear Ko Ho, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Chan Shuk Ting

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
環境方便，有按摩浴缸
Soggiorno di 1 notte a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 4 dic 2023
敬愛的客戶 您好 感謝您抽出寶貴時間與我們分享您在木的地酒店的住宿體驗。 我們很高興得知你有一個愉快的經歷，並對我們酒店各方面感到滿意。 我們真誠的期待並歡迎您再次光臨! 敬祝 安康 黃樂欣 前堂部經理

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff working at this hotel. Great location for exploring HK.
Soggiorno di 1 notte a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 20 nov 2023
Dear Michael, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Benjamin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time stay, short walk to Jordan MRT, 2 Lifts, Level 29 Lounge and Bar,
Soggiorno di 1 notte ad agosto 2023
Risposta di Fiona Wong Front Office Manager, il giorno 20 nov 2023
Dear Benjamin, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

NANAYO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 20 nov 2023
Dear Nanayo, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 17 nov 2023
Dear Andrew, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
It was ok
Overall HK is expensive and hotels are no exception. At first this hotel seemed good for the money but did not meet my expectations. Staff was friendly and helpful, but the hotel itself seemed outdated and needed updates. Location is ok since it is near Jordan station.
Soggiorno di 2 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 17 nov 2023
Dear Guest, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback on the room maintenance is extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Jeffrey

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is very convenient.
Soggiorno di 2 notti a ottobre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 17 nov 2023
Dear Jeffrey, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our location are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Sze see

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 13 nov 2023
Dear Sze See, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 13 nov 2023
Dear Stephen, Thank you for taking your precious time to post the score of your stay at Hotel Madera Hong Kong. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager

6/10 Soddisfacente

Stuart, Hickory

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Hotel location was good (Jordan station 5 min walk) with plenty of eating options outside the hotel, but none within. Older hotel needing renovation. Comfortable and reasonably clean. No desk for working in the room. Fitness center limited.
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 17 nov 2023
Dear Stuart, Thank you for sparing your precious time to share your feedback. We would like to extend our most sincere apologies for the shortcoming. Your feedback on the room maintenance and the hotel facilities are extremely important to us and please rest assured that we have shared your experience with the concerned Department to review and make necessary improvements. We sincerely hope to welcome you back and offer you a most pleasant experience next time. Yours sincerely, Fiona Wong Front Office Manager

10/10 Eccellente

Kate

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rooftop bar is amazing, it's a shame it's closed on Sundays. Great skyline views, perfect negronis.
Soggiorno di 3 notti a novembre 2023
Risposta di Fiona Wong Front Office Manager, il giorno 7 nov 2023
Dear kate, Thank you for taking your precious time to post a review of an excellent stay at Hotel Madera Hong Kong . We are most delighted to hear how you enjoyed your stay with us, and your kind compliments on our Horizonte lounge are much appreciated. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager