Dear LuisellaThank you very much for choosing Unicus Palace Hotel and taking the time to share your experience.We are disappointed to read that your stay was not fully satisfactory. We strongly encourage our residents to contact us at the slightest problem to eliminate any inconvenience on an ongoing basis making the stay as comfortable as possible.We look forward to welcoming you again and hearing about your future experiences with us.Best regardsBartosz MatanyjGeneral Manager

Dear valuable Guests, We thank you so much for your tiem and consideration in rating our hotel and services. Although we did not managed fully too exceed your expectations, we sincerely hope to be able to welcome you again. We look forward very much into. Warmest regards, Aleksandar Zivkovic General Manager

Caro Salvatore, Grazie mile per il tuo "feedback". È molto gratificante leggere un commento così straordinario da parte del nostro ospite. Siate certi che passeremo il vostro commento genuino ai nostri meravigliosi dipendenti. Non vediamo l'ora di rivederti. A nome da tutta la squadra di Unicus Palace, Aleksandar Zivkovic Direttore generale

Dear Guest, Thank you for staying with us on your trip to Kraków and for taking the time to share your kind opinion. We are happy to hear that you appreciate our convenient location. With regards,

Dear Guest, Thank you for your opinion about your stay and we are very sorry that not everything was perfect. I hope we can welcome you again and improve your impression of our hotel. Jakub Peterko Unicus Palace Hotel

Thank you very much for your recommendation. As a team, we do our best to make our Guests feel special. We are happy that we can exceed your expectations. Looking forward to welcoming you next time in our Hotel.

Thank you very much. It was our pleasure having you with us. Looking forward to see you again, Warmest regards, Mikołaj Szostak Hotel Unicus Palace

Dear Giuseppe, Thank you for taking time to post such a great rating. We are looking forward to welcoming you in the future. Kind regards,

Dear Angela, thank you for staying with us. As a team, we try to improve our service every day. We are looking forward to the opportunity to welcome you again at the Hotel, so You could verify our efforts :) Best regards!

Thank you very much for these kind words. We are glad that you mentioned so many advantages of our hotel. We guarantee that we will do our best to make your next stay with us equally comfortable and luxurious.

Dear Guest, thank you for choosing to stay at Wyndham Grand Kraków and for sharing your exceptional experience with us. We are thrilled to hear that you found our hotel to be modern and well-positioned in the Old Town and that you enjoyed our comfortable and well-appointed rooms and amenities. Your compliments regarding our staff's helpfulness and warmth are truly appreciated, as providing excellent service is at the core of what we do. It was our pleasure to host you, and we are delighted that you highly recommend our hotel. We look forward to the opportunity to welcome you back in the future for another memorable stay. If there is anything further we can assist you with, please do not hesitate to contact us. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Guest, thank you for taking the time to rate your experience at our hotel. We greatly value your feedback and are pleased to see that you had a perfect stay with us. If you have any additional comments or suggestions you'd like to share, please feel free to reach out. We look forward to welcoming you back for another exceptional stay in the future. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Guests, thank you immensely for taking the time to share your experience with us on Expedia. We were thrilled to read your glowing review and learn that your stay at Wyndham Grand Kraków was nothing short of exceptional. Should your travels bring you back to Kraków, it would be our pleasure to welcome you once again to Wyndham Grand Kraków. Please do not hesitate to reach out to us if there is anything we can assist you with in the future. Kindest regards, Błażej Żak, Guest Relations Manager

Dear Guest, thank you for sharing your experience with us. We are thrilled to hear that you found Wyndham Grand Kraków to be an extremely quiet retreat despite its proximity to the bustling main square and pedestrian area. It's wonderful to know that you enjoyed the spaciousness of your room, including the comfortable king-sized bed and accommodations for your teenagers. We're pleased that you were able to relax on the terrace and that our staff contributed to making your stay enjoyable with their friendliness and helpfulness. We look forward to the opportunity of welcoming you back for another peaceful stay in the heart of Kraków. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Guest, thank you for choosing to stay at Wyndham Grand Kraków and for sharing your wonderful feedback with us. We are delighted to hear that you had a perfect experience during your recent visit and that everything exceeded your expectations. It's fantastic to know that you found our staff to be very friendly and helpful, and that they made you feel welcome throughout your stay. Providing exceptional service to our guests is a top priority, and we are thrilled that our team was able to contribute to making your stay memorable. We are pleased to hear that you enjoyed the location of our hotel and that you found your room to be exquisite. We strive to provide a comfortable and luxurious environment for our guests to relax and unwind, and we're delighted that we could meet your expectations in this regard. It's wonderful to know that you are already planning a return trip to our hotel. We can't wait to welcome you back and to provide you with another unforgettable experience. Should you need any assistance with your future booking, please do not hesitate to contact us. Thank you once again for choosing Wyndham Grand Kraków. We look forward to your return and to creating more beautiful memories together. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Guest, we sincerely appreciate your glowing review of your recent stay at Wyndham Grand Kraków. It is truly heartening to learn that you found our hotel to be beautiful, situated conveniently in the heart of Old Town Krakow, and within walking distance to the myriad attractions that adorn this historic city. Your commendation of our high-class accommodations, comfortable and pristine rooms, and delectable breakfast offerings fills us with pride. Moreover, we are delighted that our dedicated staff left a positive impression on you with their attentive service and readiness to assist with any matters that arose during your stay. Your enthusiastic recommendation means the world to us, and we are honored to have had the opportunity to contribute to your memorable experience in Krakow. Should your travels bring you back to this enchanting city, it would be our privilege to welcome you once again to Wyndham Grand Kraków. Thank you for choosing to stay with us. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Guests,Thank you for your feedback! We're delighted to hear that you found our hotel to be in a perfect location and appreciated its modern amenities. Your satisfaction is important to us, and we hope to welcome you back for another great stay in the future. If there's anything specific we can improve upon to earn that perfect 10, please don't hesitate to let us know.Warmest regards,Błażej ŻakGuest Relations Manager

Dear Guests,Thank you for sharing your experience at Wyndham Grand Kraków Old Town Hotel. It's great to hear that you found the hotel and rooms beautiful, and that its location was convenient for exploring the city's attractions, shops, restaurants, and bars.However, I'm sorry to hear about the challenges you faced with the reception staff's ability to assist effectively, especially when it came to booking spa services. It's disappointing that the communication regarding the spa reservation and facilities fell short of expectations. Your feedback regarding the limited TV channels and the lack of VIP access is duly noted, and I understand how this could impact your overall experience, particularly for international guests.Your comments regarding the need for more seasoned staff are valuable, and I'm sure the management will take them into account to improve the service quality for future guests. Your feedback helps the hotel understand areas for improvement, and I hope they take proactive steps to address these issues.Despite the setbacks, I hope you were still able to enjoy your time in Kraków and that the hotel's amenities and location contributed positively to your overall stay. Thank you again for sharing your feedback, and we hope to welcome you back in the future with an improved experience.Kindest regards,Błażej ŻakGuest Relations Manager

Dear Guests,Thank you for taking the time to share your experience with us! We're delighted to hear that our hotel's location was perfect for exploring Krakow on foot and that you enjoyed our amazing spa facilities. Clean and spacious rooms are essential for a comfortable stay, and we're glad to hear that we met your expectations in this regard.We apologize for any inconvenience caused by noise from the nearby bar/club. We understand how important a peaceful night's sleep is, and we'll do our best to address this issue to ensure a more restful experience for our guests in the future.Your feedback regarding the TV channels is valuable to us. We'll certainly take it into consideration as we strive to improve our amenities and cater to the preferences of all our guests.Thank you for recommending us despite these minor inconveniences. We hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warmest regards,Błażej ŻakGuest Relations Manager

Dear Guest, thank you for your perfect rating! While we are delighted to see that you had an exceptional experience during your stay, we would greatly appreciate any additional feedback you may have to further enhance our services and facilities. Your satisfaction is our utmost priority, and we strive to continually improve to ensure all our guests have memorable stays. We hope to have the pleasure of welcoming you back in the future. Kindest regards, Błażej Żak, Guest Relations Manager

Dear Guests,Thank you for your feedback, and we're thrilled to hear that you had such a positive experience during your stay with us!We're delighted that you found our hotel beautiful and enjoyed the comfort of our beds. Providing a comfortable and restful experience for our guests is always a top priority.It's also fantastic to hear that our location suited your needs and that you found our staff to be super helpful and friendly. We take pride in delivering exceptional service, and we're glad to hear that we met your expectations.We can't wait to welcome you back on your next visit. Thank you for choosing Wyndham Grand Kraków, we look forward to hosting you again soon!Warmest regards,Błażej ŻakGuest Relations Manager

Dear Guests,Thank you for sharing your experience with us.We're thrilled to hear that you found our hotel to be lovely and clean, with excellent pool and spa facilities. Our team takes great pride in providing friendly and attentive service to our guests, so it's wonderful to know that you had a positive interaction with them.We're sorry to hear that the noise from the street affected your stay. We understand the importance of a peaceful environment for a good night's rest and will certainly take your feedback into consideration as we strive to improve our guests' experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more peaceful stay.Kindest regards,Błażej ŻakGuest Relations Manager

Dear Madam, thank you immensely for awarding us a perfect score! We are absolutely thrilled to see that you had such a wonderful experience with us. Your satisfaction is our top priority, and a 10/10 rating is a clear indication that we have met and hopefully exceeded your expectations. We strive to make every aspect of our guests' experiences memorable, from the comfort of our rooms to the quality of our services and facilities. It's heartening to see that our efforts have resonated with you. We would love to welcome you back in the future for another exceptional stay. If there's anything specific that you enjoyed or if you have suggestions on how we can make your next visit even more remarkable, please do not hesitate to share. Thank you once again for choosing us and for taking the time to leave a rating. Your feedback is invaluable to us. Kindest regards, Błażej Żak, Guest Relations Manager

Dear Guests, thank you for taking the time to share your wonderful review and for giving us a perfect 5/5! We are absolutely delighted to hear that you had such a fantastic experience during your stay at our hotel. It's incredibly rewarding to know that we met or exceeded your expectations in every aspect. Providing top-notch service, a comfortable environment, and creating memorable experiences for our guests are always our top priorities. We look forward to the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific you loved about your stay, please feel free to share it with us. Your feedback is invaluable. Kindest regards, Błażej Żak, Guest Relations Manager

Dear Madam, thank you for taking the time to express your opinion about your recent stay with us. We are glad you had a wonderful stay. Please be assured that at Wyndham Grand we do our best to make every guest feel comfortable and enjoyable. We look forward to welcoming you back soon! Kindest regards, Błażej Żak, Guest Relations Manager

Dear Guest, thank you ever so much for taking the time to leave such a wonderful review! This is truly what motivates our team to improve every day. We hope to provide amazing experiences such as yours to every single guest. I hope this stay will remain an amazing memory to cherish and that you will choose us again during your next visit to Kraków! With kindest regards, Błażej Żak, Guest Relations Manager

Dear Sir, thank you for taking the time to share your impressions of your stay at Wyndham Grand Kraków. I'm delighted to see you have enjoyed your experience with us. Reviews such as yours are what truly motivates our team and your experience is what we hope to achieve for every single guest. Once again, on behalf of our whole team, big thank you, and hopefully see you again soon! With kindest regards, Błażej Żak, Guest Relations Manager

Dear Sir, Thank you for your kind words. We are glad you enjoyed your stay at our hotel and found our hotel and SPA delightful. We hope to welcome you back in the future. Thank you for taking the time to share your experience with us. Warmest regards, Błażej Żak, Guest Relations Manager

Dear Sir, thank you very much for staying with us and for leaving such a positive review! We hope to provide the highest level of service and be an open door to explore the amazing city of Kraków. I truly hope you will choose us again. See you next time! With kindest regards, Błażej Żak, Guest Relations Manager

Dear Sir, thank you for your review and for taking the time to share your experience with us. We strive to provide an exceptional experience for all of our guests. Our team always works hard to make every stay enjoyable and comfortable. I have already forwarded all your remarks to our general manager, I am very sorry you were disturbed by the noise. Thank you again for your feedback; it helps us to continuously improve and better serve our guests. With kindest regards, Błażej Żak, Guest Relations Manager

Dear Guest, thank you for staying with us and for taking the time to leave a review. I'm glad to see you have enjoyed your stay. That is what we hope to achieve every single day. Thank you very much for your feedback, and hopefully, see you next time! With warmest regards, Błażej Żak, Guest Relations Manager

Dear Guest,Thank you for your glowing review! We're thrilled to hear that you found our hotel upscale and modern. Providing a seamless and enjoyable experience for our guests is always our top priority. We're glad you had no issues during your stay and found our location convenient for exploring on foot. We hope to welcome you back for another fantastic stay in the future! Safe travels!Kindest regards, Błażej ŻakGuest Relations Manager

Dear Madam, thank you ever so much for taking the time to leave such a wonderful review! This is truly what motivates our team to improve every day. We hope to provide amazing experiences such as yours to every single guest. I hope this stay will remain an amazing memory to cherish and that you will choose us again during your next visit to Kraków! With kindest regards, Błażej Żak, Guest Relations Manager

Dear Marie, Thank you very much for choosing Wyndham Grand Krakow Old Town Hotel and for your high rating. We are glad that you were satisfied with our service, and our team was able to make your visit unforgettable. We hope your next holiday city break to Krakow is just around the corner! Kindest regards, Błażej Żak, Guest Relations Manaegr

Dear Sandra, thank you very much for the high rating! It makes us all happy to know that you loved everything during your stay at Wyndham Grand Krakow Old Town Hotel. This is exactly what we strive for! We hope your next holiday city break to Krakow is just around the corner, and that you'll choose us again. Kindest regards Błażej Żak, Guest Relations Manager

Dear Anne, I am so very glad you have enjoyed your subsequent stay with us. It is hugely motivating to our team to receive reviews such as yours, and there is no greater compliment to us than guests returning again and again. I do hope we will see you again and that your stay will remain an amazing memory. With warmest regards, Błażej Żak, Guest Relations Manager

Dear Peter, on behalf of our entire team I would like to thank you for choosing Hotel Wyndham Grand Krakow Old Town for your stay in Kraków and leaving us such a positive review. Experiences like yours are the sole purpose of our work and I'm really glad you appreciate that. I hope your stay will remain an amazing memory and that I will be able to thank you personally next time you visit us! Kindest regards, Błażej Żak, Guest Relations Manager

Dear Andrzej, thank you for your review and for taking the time to share your experience with us. We strive to provide an exceptional experience for all of our guests and apologize if we did not meet your expectations. Our team always works hard to make every stay enjoyable and comfortable. I have already forwarded all your remarks to our general manager, I am very sorry you did not feel safe in the SPA and were not satisfied with the valet service. Thank you again for your feedback; it helps us to continuously improve and better serve our guests. With kindest regards, Błażej Żak, Guest Relations Manager

Dear Marissa, thank you ever so much for deciding to stay with us and for leaving such a heartwarming review! I am very glad you have enjoyed your experience at Wyndham Grand Kraków. That is exactly what we hope to achieve every single day for all our guests. I hope to see you again soon! With warmest regards, Błażej Żak, Guest Relations Manager

Dear Kathryn, thank you ever so much for staying with us and taking the time to leave some feedback. I am delighted to see you have enjoyed our restaurant and SPA. This makes us extremely proud since the highest level of customer service is of utmost priority for us. I hope your next visit to Kraków is just around the corner and that you'll stay with us again. With kindest regards, Błażej Żak, Guest Relations Manager

Dear David, thank you so very much for staying with us and for leaving such a positive review! We hope to provide the highest level of service and be an open door to explore the amazing city of Kraków. It is always best motivation to see reviews like yours. I truly hope you will choose us again, and see you next time! With kindest regards, Błażej Żak, Guest Relations Manager

Dear Björn, thank you ever so much for choosing Wyndham Grand Kraków and for taking the time to share your experiences with us. I am really glad to see you have enjoyed your stay with us so much. We strive to provide the highest level of service possible. See you during your next city break in Kraków! With warmest regards, Błażej Żak, Guest Relations Manager