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Recensioni per Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive

4 out of 5
Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive
J.A. Abraham Boulevard 80, Kralendijk, Bonaire

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 93 su 257 recensioni" "
Valutazione di 8 - Buono. 97 su 257 recensioni" "
Valutazione di 6 - Soddisfacente. 38 su 257 recensioni" "
Valutazione di 4 - Scarso. 18 su 257 recensioni" "
Valutazione di 2 - Terribile. 11 su 257 recensioni" "

8,0/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a novembre 2019

10/10 Eccellente

Maureen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff, food and rooms are beautiful!! I am a scuba diver and dive shop with "Spider" and "Yousef" are the two staff divers I highly recommend. Rent a golf cart and visit the town, especially nice shore diving just south of the resort- list of shore dive sites and a freighter Himmler to dive on. Salt Pier is fun diving too.Chef made food-fantastuc. Visit Gio's I e cream shop has the greatest home made ice cream. Dark rich lactose free ice cream too. I still miss it. LOL.
Soggiorno di 5 notti ad aprile 2024
Risposta di Caroline S, il giorno 1 mag 2024
Thank you so much for your kind reviewLooking forwards to welcome you again in then ear future

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was Great ! They need to get more beach towels and need to have a easier way to get new/clean ones.
Soggiorno di 10 notti ad aprile 2024
Risposta di Caroline S, il giorno 22 apr 2024
Thank you for your kind reviewWonderful to read that you have enjoyed your stay at Plaza Beach & Dive Resort Bonaire.looking forwards to welcome you again in the near future

10/10 Eccellente

John Lowndes

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 7 notti ad aprile 2024
Risposta di Caroline S, il giorno 22 apr 2024
Thank you looking forward to welcome you again in the near future

10/10 Eccellente

Debra, Telluride

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best vacation I've ever had. First off the pool area was gorgeous, I stayed here for 6 nights and enjoyed every sunset I could experience. My room was sea view, it was very very spacious and clean although it wasn't the newly renovated but I couldn't complain because I wake up every morning to an amazing view. The staff at the snack bar Carlos, Nigel and the other buffed dude was always nice, the restaurant staff has already recognized and address me my name after two days which shows the service here is excellent. After all it's an all inclusive restaurant and the food from breakfast, lunch and dinner did not disappoint. The property was sparkling clean, you can see how every employee works hard to keep this place beautiful. I rented a golf cart which is probably the best decision I made since the property is in the middle of everything, you go left it's the town center, you go right it's the airport and gorgeous beach. I'll be coming back soon and I'm definitely staying here again, hopefully the gym will be open by then. Kudos to all Van Der Valk employees, ya'll the best!
Soggiorno di 6 notti ad aprile 2024
Risposta di Caroline S, il giorno 15 apr 2024
Thank you so much for your kind review.Wonderful to read that you have had a fantastic time with us.We are looking forward to welcome you again in the near future

10/10 Eccellente

Mark Allen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
C
Soggiorno di 7 notti a marzo 2024
Risposta di Caroline S, il giorno 22 apr 2024
Thank you f!

6/10 Soddisfacente

Brenda

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
First time to Bonaire and stayed at this resort for a week. Overall, it was a great trip. Only downfalls were the bed wasn’t great…wasn’t a mattress, more like a 4” pad. There was construction going on in the room next door which started most mornings by 7-7:30am. The food was ok at best…ended up having the majority of our meals in town which were all delicious. On the plus side, it’s a beautiful resort and very clean…always groundskeepers out and about, security and staff were super friendly, the resort is about a 20 min walk to town. Beaches were gorgeous, snorkeling was amazing, and had an incredible time exploring the entire island!

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Plaza Resort was beautiful. Great location right on the water for fabulous snorkeling/diving. The property was clean and everything (e.g. AC, TV, WIFI, plumbing, electric/outlets, etc...,) worked properly. The hotel staff are amazing, multilingual, friendly and helpful in every aspect(it's their job to make sure you have a great stay and they take their job seriously). The all inclusive food and drinks were also high quality/top notch/very tasty (although top shelf liquor is not included). The beach and pools were clean and beautiful. Lots of things to do, activities and tours offered onsite at hotel. Airport transportation arranged through hotel. Quite simply one of the best hotels I've ever stayed at while on vacation!
Soggiorno di 7 notti a febbraio 2024

10/10 Eccellente

Lorri Lynn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet and didn’t have to fight for lounge chairs.
Soggiorno di 15 notti a febbraio 2024
Risposta di Caroline S, il giorno 25 mar 2024
Thank you for your nice review.Looking forward to welcome you again

8/10 Buono

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property that is under renovation and changes. Just know that below booking. Toucan is excellent to have for onsite diving and just great all around. As for dining there is a general lab of allergen information, as almost evening just states the name of the dish, except for one small area labeled Gluten Free (3 dishes and one bread set out). For those with allergen issues you have to wait until one of the staff who cooks let's you know what is safe at each meal
Soggiorno di 8 notti a febbraio 2024
Risposta di Caroline S, il giorno 25 mar 2024
Thank you for your kind reviewLooking forward to welcome you again

6/10 Soddisfacente

Fareed Shazad

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
A lot of flies at the eating area, Staff isn’t accommodating.
Soggiorno di 7 notti a gennaio 2024
Risposta di Caroline S, il giorno 10 feb 2024
Sorry to read that you did not enjoy your stay.The entire island has this problem unfortunately.Plaza Beach & Dive resort Bonaire is constantly working on her service.We do hope that you will choose Plaza again in the near future so you can experience the positive steps we have made.

8/10 Buono

Georgy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti a gennaio 2024
Risposta di Caroline S, il giorno 7 feb 2024
Thank you so much for your kind review.Hope to see you again in the near future

6/10 Soddisfacente

Luciana

Mi è piaciuto: Personale e servizio
The overall is not bad but the premises need some love.For exemple the rooms are bit up too much for the price,the beds at the beach are disgusting and the some areas inside the property just look abandoned. The new restaurant is beautiful but unfortunately they prepare the food so quick that everything you need to send back to be cooked more.
Soggiorno di 9 notti a gennaio 2024
Risposta di Caroline S, il giorno 13 feb 2024
Thank you for your feedbackWe will discus this within the team.

4/10 Scarso

Ronald, Mirannar

Soggiorno di 12 notti a gennaio 2024

10/10 Eccellente

Kathleen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It is a beautiful property, but is in the process of undergoing renovations. The room we stayed in was in the older section and while it was well maintained, it did show its age, was blandly decorated, and needed more conveniences, such as hooks and luggage racks. The balcony was beautiful and huge(room for a lounge chair or hammock-which would have been awesome had one been out there) with a lovely view of the marina.
Risposta di Caroline S, il giorno 7 feb 2024
Thank you for your kind reviewLooking forwards to welcome you again.

2/10 Terribile

Anastasia

Soggiorno di 3 notti a dicembre 2023
Risposta di Guest services, il giorno 4 gen 2024
Sorry to see that your expectations were not achieved. Plaza beach & Dive resort is continuously working on her service. We do hope to welcome you again in the near future

10/10 Eccellente

Shannon

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Loved this resort! Clean and well manicured
Soggiorno di 15 notti a novembre 2023
Risposta di Guest services, il giorno 4 gen 2024
Thank you so much for your kind reviewPlaza Beach & Dive resort is continuously working to improve her service.Looking forwards to welcome you again in the near future

8/10 Buono

brian

Mi è piaciuto: Personale e servizio e servizi
Great for diving. Hotel room need upgrade. Food was ok. But asked to check out at 11 am instead of 10 am due to flight at 3 and they said it’s $25 an hour extra. I won’t return there.
Soggiorno di 7 notti a ottobre 2023

10/10 Eccellente

Ronald Joseph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great scuba diving within 50 yards of property. Good food. Great Bar. Nice room. Great Value. Food & drinks included. Next to airport. etc. etc.
Soggiorno di 7 notti a settembre 2023

10/10 Eccellente

Vahe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Superb location and high standards in a quiet and peaceful environment. We very much appreciated our stay: Food and service are excellent, the dive shop (Toucan) on location is a great plus, and the House Reef is beautiful / a pretty unique advantage of this place. It's a quiet place (discrete background music at the bar/restaurant/pool) and I hope they preserve the quiet nature of this resort.
Soggiorno di 7 notti ad agosto 2023

4/10 Scarso

Eric, Longview

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No help with luggage after check-in. The parking lot is a fair distance from the rooms and we had bulky dive bags that had to be lugged upstairs. Safe battery immediately died, but they were too busy to fix it. I had to go to the desk to get master key. The A/C isn't strong enough for the room. Can't close bathroom windows.Everything is a hike from the rooms. All in different directions. Only one restaurant, and it has no breeze. Breakfast was good. The bread is great. One bar, at the pool and the staff is horrible and slow. They made horrible drinks. The dive op, Toucan Diving, packs too many divers on boats that aren't really set up for diving. Oh, and we got diarrhea and COVID. We won't go back.
Soggiorno di 8 notti ad agosto 2023

4/10 Scarso

Elyse Carole

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
Air conditioning in the rooms is inhumane, hot, and unbearable. Smoking/vaping around the pool, little children go to the bathroom in the pool not wearing pampers, uncaring staff/language barrier, no gym and minimal/low level classes, no shuttle to town (taxis expensive), lack of activities, and construction noise. Positive: Restaurant staff and food, location, safe, snorkeling on site, drinks and pool. Bring a snorkel mask from home, as they charge $10 a day. We would NOT return.
Soggiorno di 7 notti ad agosto 2023

8/10 Buono

Hennyson

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We would for there to be more workers at the beach club for faster service. There were guests that were helping cleaning the area up because there was only 2 people working while all the rooms were totally filled up. There was not even places for us to book another room that we wanted. That was very disappointing and not great at all for the staff that are working in the heating sun.
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

Timothy

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff is very friendly. Only food really available in a buffet unless you want pool food. No convinces located on the property or within walking distance. Old AC units that are not strong enough to cover the room.
Soggiorno di 10 notti a luglio 2023

10/10 Eccellente

Robert, Fair Play

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We loved the new bar. The bar tenders were excellent.
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Bruce

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
it was a great location right on the beach.... the water was crystal clear and snorkel and diving available with ease.... staff was helpful and pleasant.... would recommend this resort and would return to it if we return to Bonaire
Soggiorno di 7 notti a luglio 2023

10/10 Eccellente

Yongho

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2023

8/10 Buono

Tami, Waldorf

Viaggio con la famiglia
Resort is renovating and building a new lobby, reception area which will be beautiful. No noise heard from renovations. Excellent snorkeling & diving from the shore. Bring go pro or underwater camera- amazing marine life One of our rooms had significant mold in the closet, beach towels only at reception, so walking back & forth was annoying, especially when they frequently ran out of towels. Front desk could care less Beach is small, rocky upon entry and coral close to shore; water shoes needed Staff in general are not overly friendly, especially as Americans & especially if not diving, drinking a lot or tipping. The managers of beach bar & the 1 restaurant are very nice & helpful, but beach bar very short staffed so long waits for drinks & food at beach bar was limited & regularly out of stock. Only 1 restaurant which was okay, but 1 night was a la carte with only 2 choices, neither of which were good. Guests should not only have been notified, but should not have to go out to eat at an all-inclusive! Simply have some pasta & marinara or pizza or sandwich/salad bar on those nights.
Soggiorno di 7 notti a luglio 2023

10/10 Eccellente

Gina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a giugno 2023

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great trip to Bonaire
Our stay at the Plaza Beach and Dive Resort was overall really good. We have been to the resort before and there have been significant updates to the resort itself. The room we stayed in however, had not been updated. The room itself was extremely large, which made it difficult for the small AC unit to cool the room to our liking. After speaking to other guests, this seemed to be a common issue in their rooms as well. The diving and snorkeling off the beach at this resort is awesome, although it is in the "red" zone due to coral disease. However, we saw different varieties of fish, turtles, an eagle ray, and octopi. Service was really good and the food at the daily buffet was plentiful.
Soggiorno di 7 notti a giugno 2023

10/10 Eccellente

Abraham Gijsbert, Gainesville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Reception staff less friendly, the pool bar staff and kitchen were great
Soggiorno di 7 notti a giugno 2023

8/10 Buono

Clifford, Belton

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The resort has great access to the water for snorkeling or diving. The pool is well laid out and clean. They spray for bugs which keeps the areas misquito free - yet thaere are no unpleasant smells. There are spots on the walkways that are chipped and covers that are missing. The layout of the restaurant is such that some of the tables do not get the through breeze and so are uncomfortably hot.
Soggiorno di 9 notti a maggio 2023
Risposta di Alex, il giorno 8 giu 2023
Dear Clifford,Thank you very much for your feedback and the review. We are very happy you had a great stay. And of course we are going to work on your feedback. We hope to see you soon in the future.Regatds,Alex

10/10 Eccellente

John

Soggiorno di 7 notti a maggio 2023

8/10 Buono

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 28 notti ad aprile 2023
Risposta di Alex, il giorno 23 mag 2023
Dear Thomas,Thank you for your review! We hope to see you soon again.rgs,Alex

8/10 Buono

Thomad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed a week in the beginning of May with my brother and wife and had fantastic time. My brother and wife dive and we snorkel,which was better than expected. Lots to see right off the beach. Food was great and plenty to choose from. Rooms need some work but are huge and clean. They are almost ready to open brand new rooms and lobby, so they keeping up with the times.Overall a great vacation.
Soggiorno di 7 notti a maggio 2023
Risposta di Alex, il giorno 15 mag 2023
Dear Thomad,Thank you very much for your nice feedback. We will work on our rooms to give you an even better experience next time!Regards,Alex

4/10 Scarso

Cissie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 5 notti ad aprile 2023
Risposta di Alex, il giorno 22 mag 2023
Dear Cissie,Thank you for your review. Do you have time to give me some more information about your stay?Regards,Alex

10/10 Eccellente

Lynn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that this property is small, easy to navigate, all employees were friendly, helpful, courteous, kind and knowledgeable. The food was quite good, and the theme nights fun. Even though it was fully booked, it didn't feel overcrowded. Our room was very comfortable and we liked the location on the second floor with a pool/ocean view. The pool is beautiful and I like that there is not any chlorine in it. I appreciated the filtered tasty water and the water bottle. The only improvement for me would be fresh brewed coffee, not a fan of instant or the specialty coffee machine. We were able to walk to town and enjoy some local fare and support the local businesses. Plaza Beach could use a boutique for some shopping for me. I look forward to returning to this resort and bringing more friends with us. I saw that they really treated the divers well and was impressed by this. Having 18th Palm site here was also a plus for me as I am an avid snorkeler and I love being able to walk right in from the beach to snorkel when I feel like it. The outside Palm bar was fun and run well. The property is well taken care and was evident every morning. So keep moving forward with the plans for the future and we will gladly come back. Thank you again for the hospitality, We Love Bonaire.
Soggiorno di 9 notti ad aprile 2023
Risposta di Alex, il giorno 16 mag 2023
Dear Lynn,Thank you very much for your review. I am really happy you had a great time. Your feedback will be discussed internally. And I can already tell you that a boutique will be there when the new entrance is finished. Regards,Alex

10/10 Eccellente

betty anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the fact you can walk into the beach and snorkel right away for hours. Many interesting day trips. I suggest the compass evening cruise and snorkel trip. Its a quiet friendly smaller resort. Walk to town in ten minutes. All the staff are friendly, helpful, and work hard for tourists. The food at the restaurant I feel is top notch, always such a variety for anyone's tastes.
Soggiorno di 6 notti a marzo 2023
Risposta di Alex , il giorno 16 mag 2023
Dear Betty,Thank you very much for your lovely comments. We hope we can welcome you an other time again!Regards,Alex

8/10 Buono

patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a marzo 2023

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was our second time staying at Vander Valk. Absolutely love the property, staff is so friendly and helpful. It’s a wonderful location, we go for diving, and whether going north or south from the city it’s centrally located. I hope to go back to Bonaire again in a couple years and this would be my first choice of where to stay.
Soggiorno di 7 notti a febbraio 2023

10/10 Eccellente

Terese

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is the definition of serenity. The view from the ocean side rooms looks like a postcard. The facility isn't glitzy and overly fancy but absolutely perfect for a charming, relaxing stay. The grounds are big enough to get exercise but small enough to easily find your way around. There is a beach large enough to accommodate all guests. We never had an issue finding a chair or sunbed. Swim shoes are a necessity!! The water is calm and beautiful but very rocky. The hotel and is quiet and safe. The staff is very helpful and friendly. Definitely not a party hotel. Most guests are 50 which was perfect for our demographic. The staff is multilingual. Many guests speak Dutch. Its a 20 minute walk into town. We felt absolutely safe making that trek. The food was very good. They had a variety of offerings at every meal. The restaurant staff was wonderful. I highly recommend spending your vacation at this charming, relaxing hotel.
Soggiorno di 7 notti a febbraio 2023

8/10 Buono

Ronald S

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What we liked: The hotel rooms were large and comfortable. The food was average to good. the staff was great. The pool is beautiful and has terrific beds around it. What we didn't like. The hotel is undergoing construction in various areas, especially at the pool, which was of often noisy at the pool. Other than diving, there is not much to do. Snorkeling is problematic because of the windy weather.
Soggiorno di 14 notti a febbraio 2023

10/10 Eccellente

Darren Scott

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was just great..We will go back for sure. The snorking by the hotel was great. Food was great and the staff was so nice.
Soggiorno di 7 notti a gennaio 2023

8/10 Buono

Christopher Adam, Aldie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Conveniently located. Was there primarily to dive. The buffet meals were a plus not having to worry about parking downtown and looking for a place to eat. Used the onsite dive center to rinse equipment and hang gear. Food option was limited, but again, only there for diving. The walls could have better insulation to minimize noise. Once all remodeling is done and repairs made, should be back on top of places to stay in Bonaire.
Soggiorno di 7 notti a febbraio 2023

8/10 Buono

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Black mold on the ceiling of our room. Snorkeling was great! Food was very good. I would goback.
Soggiorno di 7 notti a gennaio 2023

8/10 Buono

Garrison, Plymouth

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very happy with features of all-inclusive, which is breakfast and lunch and dinner with buffet and freshly prepared options. Also snorkeling gear is included in the all-inclusive. The pool area and beach area and poolside bar were great, with many beach chair and cabanas available. Highly recommend.

4/10 Scarso

nilton

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
O melhor do hotel é a praia mas as instalações são péssimas. O serviço de limpeza deixa a desejar. A comida é mediana mas o absurdo é que o restaurante disponibiliza somente pratos de sobremesa para as refeições.

10/10 Eccellente

therman

8/10 Buono

Patrick

Soggiorno di 7 notti a novembre 2022

8/10 Buono

Jeffrey

Soggiorno di 5 notti ad agosto 2022