Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 58 su 96 recensioni" "
10 - Eccellente
58
Valutazione di 8 - Buono. 23 su 96 recensioni" "
8 - Buono
23
Valutazione di 6 - Soddisfacente. 4 su 96 recensioni" "
6 - Soddisfacente
4
Valutazione di 4 - Scarso. 3 su 96 recensioni" "
4 - Scarso
3
Valutazione di 2 - Terribile. 8 su 96 recensioni" "
2 - Terribile
8
9,0/10
Pulizia
8,4/10
Personale e servizio
9,0/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
8,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Fouzan
17 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect
Fouzan
Soggiorno di 3 notti a maggio 2024
Risposta di Sameh, il giorno 20 mag 2024
Dear Valued Guest, Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your loyalty as one of our loyal guests and we are glad to see that you were satisfied with the hotel facilities and services. Thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
6/10 Soddisfacente
Zainab
Viaggio di lavoro
6 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In the middle of the Avenue
Zainab
Soggiorno di 4 notti a febbraio 2024
Risposta di sameh, il giorno 6 feb 2024
Dear Ms. Zainab,Thank you very much for taking the time to share your valuable feedback with us. We would kindly ask some of the details of the issues or challenges that you have faced during your stay with us so we can share it with the concerning department for our future improvement. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Barbara
Viaggio di lavoro
31 gen 2024
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Lovely new hotel, no frills but efficient and comfortable. The softest bedding I had in a long time, real comfy! The room was very spacious, the bathroom is well lit and the shower roomy. The connection to the mall is a super comfort, even if you are on a business trip, how convenient!
Barbara
Soggiorno di 1 notte a gennaio 2024
Risposta di sameh, il giorno 6 feb 2024
Dear Ms. Barbara,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. We also have shared your feedback with the concerned department and rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Ms. Barbara, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
salem
31 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location and service
salem
Soggiorno di 2 notti a gennaio 2024
Risposta di sameh, il giorno 6 feb 2024
Dear Mr. Salem,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. We also have shared your feedback and rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Mr. Salem, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Ian
29 gen 2024
Ian
Soggiorno di 1 notte a gennaio 2024
Risposta di Sameh El Sadek, il giorno 30 gen 2024
Dear Mr. Ian,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Neil
1 gen 2024
Neil
Soggiorno di 1 notte a dicembre 2023
Risposta di Sameh El Sadek, il giorno 7 gen 2024
Dear Valued guest.Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your feedback, and we are happy to read that you were satisfied with the hotel facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Talal
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Talal
Soggiorno di 2 notti a dicembre 2023
Risposta di sameh, il giorno 6 feb 2024
Dear Mr. Talal,We thank you for spending your time to write a feedback about your recent stay at Hilton Garden Inn Kuwait.As you are among our most valued guest and it is a pleasure to know how you have enjoyed your visit and was satisfied with the hotel facilities & services. Rest assured that we shall continue with our efforts in delivering premium services & offers at all times. Mr. Talal, thank you again for sharing your valuable thoughts with us. We are looking forward to welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
amal
13 dic 2023
amal
Soggiorno di 2 notti a dicembre 2023
Risposta di Sameh El Sadek, il giorno 7 gen 2024
Dear Valued guest,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your feedback and we are happy to read that you were satisfied with the hotel facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Marie Carla
7 dic 2023
Marie Carla
Soggiorno di 3 notti a dicembre 2023
Risposta di Sameh El Sadek, il giorno 19 dic 2023
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
jose
24 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La situacion
jose
Soggiorno di 2 notti a novembre 2023
8/10 Buono
Niklas
11 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Niklas
Soggiorno di 2 notti a novembre 2023
Risposta di Sameh El Sadek, il giorno 16 nov 2023
Dear valued guest,We would like to thank you for choosing Hilton Garden Inn Kuwait as well as for taking part of your valuable time in sharing your feedback.Your rating is valuable for our development hence we apologize if we have fallen short of your expectations during your recent stay with us. We aim to continually improve our services for the maximized guest experience.We would be incredibly grateful if you may share with us any challenges that you have experienced that we could change.We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
Hiba, Dubai
7 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Extremely helpful staff.
Beautiful facilities, always very clean, location is convenient right next to Kuwait's biggest shopping mall.
Hiba
Soggiorno di 1 notte a novembre 2023
Risposta di Sameh El Sadek, il giorno 10 nov 2023
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide exceptional service to our guests. We look forward to being your host again at our hotel in the near future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
8/10 Buono
Rashid
31 ott 2023
Rashid
Soggiorno di 2 notti a ottobre 2023
Risposta di Sameh El Sadek , il giorno 5 nov 2023
Dear Mr. Rashid,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service.We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We highly value your loyalty as a Hilton Honors member, and we are happy to read that you were satisfied with the service provided by one of our team members.We would kindly ask for some of the details of the issues or challenges that you have faced during your stay with us so we can share them with the concerned department for our future improvement.We hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
ameenah
10 set 2023
ameenah
Soggiorno di 3 notti ad agosto 2023
Risposta di Sameh El Sadek, il giorno 15 set 2023
Dear Ms. Ameenah,Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
Tareq
4 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It’s a new, clean and nice hotel. It’s located in one of the best malls in the world which gives the hotel guests more dining options and activities.
Tareq
Soggiorno di 1 notte ad agosto 2023
Risposta di Sameh El Sadek, il giorno 4 set 2023
Dear Mr.Tareq,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Eccellente
ABDULRAHMAN
Viaggio con la famiglia
2 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean hotel and friendly staff
ABDULRAHMAN
Soggiorno di 3 notti ad agosto 2023
Risposta di Sameh El Sadek, il giorno 2 set 2023
Dear Mr.Abdulrahman,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Eccellente
Anfal
Viaggio con la famiglia
2 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I like everything
Everything were good and nice
Only the trolley we as for checking out it take long long long time
But everything were very nice
Anfal
Soggiorno di 1 notte ad agosto 2023
Risposta di Sameh El Sadek, il giorno 2 set 2023
Dear Ms.Anfal,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your feedback about the luggage service and we will work to improve this part. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
8/10 Buono
Jean Michel, Jisr el Basha
28 lug 2023
Jean Michel
Soggiorno di 1 notte a luglio 2023
Risposta di Sameh El Sadek, il giorno 22 ago 2023
Dear Mr.Michel, Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back. Best regards Sameh El Sadek Guest Operations Manager
10/10 Eccellente
Kauzma
9 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel located on the avenue mall and it’s really convenient.
I visited Kuwait in July and it’s really hot, reaching 48℃. Therefore, I stayed in the mall daytime and went sightseeing such as a local market after sunset. I was not bored in the mall because the mall was huge. The length was probably over 1km.
Kauzma
Soggiorno di 4 notti a giugno 2023
Risposta di Ahmed. , il giorno 13 lug 2023
Dear Valued Guest,Thank you so much for sharing with us your positive experience and for staying in our hotel. We are glad to note that you find our service satisfactory and was able to enjoy all our hotel has to offer during your stay. It is also our pleasure to have you as one of our loyal members of Hilton Honors.We do everything possible to provide our guests with quality service, as well as to make their stay enjoyable and memorable.We look forward to the pleasure of welcoming you back to Hilton Garden Inn Kuwait.With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
Hiba
23 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
amazing staff, super clean facility, right in the Avenues mall which is the best shopping destination in Kuwait.
Hiba
Soggiorno di 2 notti a marzo 2023
Risposta di Sameh El Sadek, il giorno 24 apr 2023
Dear Ms. Hiba,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regards Sameh El Sadek Guest Operations Manager
10/10 Eccellente
Waleed
Viaggio di lavoro
6 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Waleed
Soggiorno di 2 notti ad aprile 2023
Risposta di Sameh El Sadek, il giorno 8 apr 2023
Dear Mr. Waleed,It is a great pleasure to welcome you to our hotel recently. We are honored that we meet your expectation. Thank you once again, Mr. Waleed and we look forward to seeing you again at our hotel in the nearest future.Sincerely,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
4/10 Scarso
Khalid
17 mar 2023
Khalid
Soggiorno di 2 notti a marzo 2023
Risposta di Sameh El Sadek, il giorno 8 apr 2023
Dear Mr. Khalid,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards,Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
8/10 Buono
Jaber
22 feb 2023
Jaber
Soggiorno di 3 notti a febbraio 2023
Risposta di Sameh El Sadek, il giorno 17 mar 2023
Dear Mr.Jaber,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with exceptional experience, and we can see that we have met your expectations, thanks to your feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
2/10 Terribile
Dario
21 feb 2023
Dario
Soggiorno di 2 notti a febbraio 2023
Risposta di Sameh El Sadek, il giorno 27 feb 2023
Dear Mr.Dario,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
2/10 Terribile
Tareq
18 gen 2023
Tareq
Soggiorno di 2 notti a gennaio 2023
Risposta di Sameh El Sadek, il giorno 20 gen 2023
Dear Mr.Tareq,Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest. We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
charles
Viaggio di lavoro
9 gen 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The best Garden Inn I had the pleasure to stay in.
charles
Risposta di Sameh El Sadek, il giorno 13 gen 2023
Dear Mr.Charles,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Eccellente
mahtab
27 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Professional and friendly
mahtab
Risposta di Sameh El Sadek, il giorno 27 dic 2022
Dear Valued guest,On behalf of our hotel, we would like to express our sincere gratitude for the fact that you have chosen us for your stay and also for taking the time to evaluate and review our hotel. We always find it nice to know that you found our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. With kind regards, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
MOHAMMAD
Viaggio con la famiglia
22 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
أشكر الموظف أحمد السعيد على ما أعتقد على سعيه وتعاونه لتكون مدة الاقامه من أروع رحلاتي 🌹
MOHAMMAD
Soggiorno di 1 notte a novembre 2022
Risposta di Sameh El Sadek, il giorno 23 dic 2022
Dear Mr. Mohammad, It is a great pleasure to welcome you to our hotel recently and we appreciate the time you spent to write your personal review. It is good to know that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to provide our guests with quality service and an enjoyable stay. Your motivating comments will be passed to our team to inspire them to continue to provide an exceptional service to our guests. Thank you once again, Mr. Mohammad and we look forward to seeing you again at our hotel in the nearest future.Sincerely, Sameh El SadekGuest Operations ManagerHilton Garden Inn Kuwait
10/10 Eccellente
Abdullah
Viaggio con la famiglia
14 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location and perfect property.
Abdullah
Risposta di Sameh El Sadek, il giorno 14 dic 2022
Dear Mr.Abdullah,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
10/10 Eccellente
HOGEOL
21 nov 2022
HOGEOL
Soggiorno di 2 notti a novembre 2022
10/10 Eccellente
Waleed
Viaggio di gruppo
27 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Waleed
Soggiorno di 15 notti a ottobre 2022
Risposta di Sameh El Sadek, il giorno 29 ott 2022
Dear Mr.Waleed,Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.We aim to provide all our guests with an exceptional experience, and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.Best regardsSameh El SadekGuest Operations Manager
2/10 Terribile
Nowaf
22 ott 2022
Serious Issue on Customer Experience
I requested a change in the dates of the check in and check out, no one replied to my email requesting the change, nor any one picked up the phone!! this is terrible customer experience in a prime location with high rate!
Nowaf
Soggiorno di 2 notti a ottobre 2022
Risposta di Ahmed. , il giorno 24 ott 2022
Dear Mr.Nowaf,Warm Greetings from Hilton Garden Inn Kuwait,kindly be informed that we didn't receive any requests even via our official email to assist you, as per the records your booking is a non-refundable booking and it can't be amended, we apologize for this inconvenience caused and we hope to welcome you soon at our hotel.Best regards,Reservations team.
10/10 Eccellente
SAUD
7 set 2022
SAUD
Soggiorno di 2 notti a settembre 2022
10/10 Eccellente
Viaggiatore verificato
Viaggio di gruppo, Viaggio con la famiglia
30 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
amzing location
the hotel connected to the avenues mall every thing you need is close to you
good staff
good service
comfortable room
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2022
Risposta di Sameh El Sadek , il giorno 30 ago 2022
Dear Valued guest,Thank you so much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guest's experience through our services. We highly value your comment and we are happy to read that you were satisfied with the Hilton facilities and services. Thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon. Sincerely,Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
10/10 Eccellente
khaled
Viaggio con la famiglia
13 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
khaled
Soggiorno di 2 notti ad agosto 2022
Risposta di Sameh, il giorno 13 ago 2022
Dear Mr.Khaled, Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations,We hope to have the pleasure of welcoming you back. Best regards Sameh El Sadek Guest Operations Manager
10/10 Eccellente
Awad
Viaggio con la famiglia
31 lug 2022
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Check in and out services
Overall hotel is very good and comfortable but check in and chick out service is very slow some time it take more than half an hour to do it
Awad
Soggiorno di 1 notte a luglio 2022
Risposta di Sameh, il giorno 31 lug 2022
Dear Mr.Awad,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your feedback about check in process, We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
6/10 Soddisfacente
Viaggiatore verificato
Viaggio con la famiglia
10 giu 2022
Viaggiatore verificato
Soggiorno di 3 notti a giugno 2022
Risposta di Sameh El Sadek, il giorno 2 lug 2022
Dear Valued Guest,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Eccellente
Ammar
10 giu 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay
Excellent overall stay. Staff is friendly with perfect service. Loved the atmosphere & will definitely come back to stay at the hotel.
Ammar
Soggiorno di 1 notte a giugno 2022
Risposta di Sameh El Sadek, il giorno 2 lug 2022
Dear Mr.Ammar,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Eccellente
taibah
19 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
taibah
Soggiorno di 2 notti a maggio 2022
Risposta di Sameh El Sadek, il giorno 21 mag 2022
Dear Ms.Taibah,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
8/10 Buono
Adel
7 mag 2022
Adel
Soggiorno di 3 notti a maggio 2022
Risposta di Sameh El Sadek, il giorno 14 mag 2022
Dear Mr.Adel,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
10/10 Eccellente
Awad
Viaggio con la famiglia
6 mag 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Pleasant stay
very convenient since its linked with mall where every thing is available
Awad
Soggiorno di 3 notti a maggio 2022
Risposta di Sameh El Sadek, il giorno 7 mag 2022
Dear Mr.Al Awad,
We appreciate the time you spent writing your personal review. It’s fantastic to learn that our team has contributed to a successful and memorable stay with us and that you appreciated all our services during your stay. We work hard to provide our guests with quality service and an enjoyable stay. Your motivating ratings will be passed to our team to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future.
Sincerely,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
2/10 Terribile
ali
4 mag 2022
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
ali
Soggiorno di 2 notti a maggio 2022
Risposta di Sameh El Sadek, il giorno 7 mag 2022
Dear Mr. Ali,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service.
We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.
Best Regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Buono
Enrique
Viaggio con la famiglia
2 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was next to biggest mall in Kuwait which is very convenient.
Enrique
Soggiorno di 2 notti a marzo 2022
Risposta di Sameh El Sadek , il giorno 2 apr 2022
Dear Mr. Enrique,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We highly value your loyalty as a Hilton Honors member and we are happy to read that you were satisfied with the hotel facilities and services.
Mr. Enrique , thank you again for sharing your valuable feedback with us and we are looking forward to the pleasure of welcoming you back soon.
Sincerely,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
10/10 Eccellente
Khaled
31 mar 2022
Khaled
Soggiorno di 2 notti a marzo 2022
Risposta di Sameh El Sadek, il giorno 1 apr 2022
Dear Mr. Khaled,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back.
Best regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Buono
fahad
Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
20 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
جيد جدا
جيد جدا
fahad
Soggiorno di 1 notte a marzo 2022
Risposta di Sameh El Sadek , il giorno 20 mar 2022
Dear Mr. Fahad,
Thank you very much for taking the time to share your valuable feedback with us.
We appreciate your opinion as this allow
s us to continually develop and improve our guests´ experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would ask about some details about the challenges during our stay.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.
Best Regards,
Sameh El Sadek
Guest Operations Manager
4/10 Scarso
esraa
12 mar 2022
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
لم تعجبني بسبب عدم وجود سبا
esraa
Soggiorno di 2 notti a marzo 2022
Risposta di Sameh El Sadek , il giorno 12 mar 2022
Dear Ms. Esraa,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. We are sorry to hear that this time we fell short of fulfilling your expectations as a guest.
We would kindly ask some of the details of the issues or challenges that you have faced during your stay with us so we can share it with the concerning department for our future improvement.
We would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.
We really hope we have the pleasure of welcoming you back to the Hilton Garden Inn Kuwait.
Best Regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
10/10 Eccellente
Hind
Viaggio di gruppo
2 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hind
Soggiorno di 5 notti a febbraio 2022
Risposta di Sameh El Sadek , il giorno 3 mar 2022
Dear Ms. Hind,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back. Best regards,
Sameh El Sadek
Guest Operations Manager
Hilton Garden Inn Kuwait
8/10 Buono
Expedia Relcoation
24 feb 2022
Expedia Relcoation
Soggiorno di 1 notte a febbraio 2022
Risposta di Sameh El Sadek, il giorno 26 feb 2022
Dear Valued Guest,
Thank you for taking a moment to share about your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with exceptional experience and we can see that we have met your expectations, thanks to your positive feedback.
We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
8/10 Buono
Expedia Relcoation
Viaggio con la famiglia
24 feb 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel
Connected to Avenue
Expedia Relcoation
Soggiorno di 1 notte a febbraio 2022
Risposta di Sameh El Sadek, il giorno 25 feb 2022
Dear Valued Guest,
Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait.
We aim to provide all our guests with an exceptional experience and we can see that we have met your expectations, thanks to your positive feedback. We hope to have the pleasure of welcoming you back.
Best regards
Sameh El Sadek
Guest Operations Manager
2/10 Terribile
Hessa
Viaggio di gruppo
11 feb 2022
I love hilton worldwide, but in Kuwait they are the worst.. not as professional as anywhere else. The property is good but staff are not helpful at all
Hessa
Soggiorno di 1 notte a febbraio 2022
Risposta di Sameh ElSadek, il giorno 13 feb 2022
Dear Ms. Hessa,
Thank you very much for taking the time to share your valuable feedback with us. We appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service,
kindly share any challenges regarding your stay so we can share it with the concerning department for our future improvement.
Best Regards,
Sameh El Sadek Rooms
Division Manager
Hilton Garden Inn Kuwait